Richmonde Hotel Iloilo
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Richmonde Hotel Iloilo

Megaworld Boulevard cor. Enterprise Road, Iloilo Business Park, Mandurriao, Iloilo, Philippines, 5000
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Deluxe Room - Bedroom Richmonde Hotel Iloilo
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     Richmonde Hotel Iloilo

    Richmonde Hotel Iloilo Reviews

    8.9
    Excellent
    /10
    (688 reviews)See what guests said
    9.6
    Exceptional

    "Our teens enjoyed the pool."

    Maria G.

    -

    August 8, 2018

    9.2
    Exceptional cleanliness
    Recommended by 94% of guests

    Things you’ll love about Richmonde Hotel Iloilo

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    Exceptional
    Location
    9.0
    See map
    Exceptional location
    Popular
    Nearby
  • SM City Iloilo760 m
  • Smallville Complex1.32 km
  • Jaro Cathedral1.68 km
  • St Anne Parish Church2 km
  • The Molo Mansion2.11 km
  • Iloilo Museum2.87 km
  • Central Philippine University3.62 km
  • Calle Real3.67 km
  • Iloilo City Hall3.91 km
  • Camina Balay Nga Bato4.4 km
  • This property is in high demand!

    Booked 18 times since yesterday | 6 travelers are looking at this property right now

    Value for money8.5
    Distance to city center5 km
    Location rating9.0
    Nearest airportIloilo International Airport (ILO)
    Distance to airport13.9 km

    Rooms available at Richmonde Hotel Iloilo

    8.8
    Excellent
    Room comfort & quality
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 king bed or 2 double beds
    Enter dates to see prices
    One Bedroom Suite
    One Bedroom Suite
    ...
    • Room size: 72 m²/775 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier Room
    Premier Room
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 2 double beds or 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 36 m²/388 ft²
    • Shower
    Enter dates to see prices
    Deluxe Double or Twin Room
    Deluxe Double or Twin Room
    ...
    • Room size: 36 m²/388 ft²
    • Shower
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 72 m²/775 ft²
    • Shower
    Enter dates to see prices
    Double Room
    Double Room
    ...
    • Room size: 41 m²/441 ft²
    • Shower
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Suite One Bedroom
    Suite One Bedroom
    ...
    • Shower
    Enter dates to see prices
    Suite One Bedroom
    Suite One Bedroom
    ...
    • Shower
    Enter dates to see prices
    Have a question for Richmonde Hotel Iloilo?

    What people love about Richmonde Hotel Iloilo

    • 8.8
      Excellent
      Location

      "Good Location and peaceful"

      emeverto

      |

      September 23, 2018

    • 6.0
      Review score

      "Nevertheless, the place is good."

      Charles N.

      |

      December 15, 2018

    • 10.0
      Exceptional
      Staff 

      "Very nice staff"

      Cherryl

      |

      January 4, 2019

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    More about Richmonde Hotel Iloilo

    More about Richmonde Hotel Iloilo

    6.8
    Good

    "Staffs were accommodating and waitstaffs were attentive."

    Ronaldo

    |

    September 13, 2018

    An overview

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    What they offer

    9.6
    Exceptional

    "The facilities were great The staff especially are super fri..."

    Tony

    |

    September 3, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Richmonde Hotel Iloilo from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (688)Booking.com Reviews (463)
    8.9
    /
    10
    Cleanliness9.2
    Facilities8.8
    Location9.0
    Room comfort and quality8.8
    Service8.9
    Value for money8.5
    All languages
    All guests (688)
    All room types

    Show reviews that mention 

    Showing 322 verified guest comments
    12345
    10.0
    Exceptional
    lilia from United States
    Solo traveler
    Deluxe Room
    Stayed 14 nights in May 2019

    Worth it”

    Staffs are very friendly , accommodating and responded quickly to request. The place is clean and I felt secure staying in that place. The location is a walking distance to a new mall ( Festive Walk), which is convenient and advantageous to me.

    Reviewed May 22, 2019
    10.0
    Exceptional
    ibrahim from Philippines
    Solo traveler
    Deluxe Room
    Stayed 1 night in May 2019

    Perfect place during summer”

    Pros: Location, near festive mall, very secured place Amenities: pool is awesome and warm at night Courteous staff Modern design of the room Cons Bfast buffet has limited selection as compared to other hotels like Seda

    Reviewed May 16, 2019
    10.0
    Exceptional
    ibrahim from Philippines
    Solo traveler
    Deluxe Room
    Stayed 1 night in May 2019

    Perfection”

    The place is so near to everything including festive mall. I love the pool as well, so warm at night. The food bfast buffet is just ok as compared to seda but overall, i enjoyed it. Thank u esp for the high floor request. Courteous staff as wel

    Reviewed May 16, 2019
    10.0
    Exceptional
    Kurly from Philippines
    Couple
    Premier Room
    Stayed 1 night in May 2019

    🙌🏻🙌🏻🙌🏻”

    I would like to thank RICHMONDE HOTEL ILOILO for quite a surprise.. I got a delicious cake waiting for me with a HAPPY BIRTHDAY note on it and it made my day just so even better;) Thank you to the staff and hotel for this! We enjoyed the swimming experience and of course the buffet breakfast was superb. Me and my unborn baby enjoyed it much! We celebrated our wedding in this hotel as well now my birthday and mothers day experience... Sure to book again whenever we would like to experience staycation again..

    Reviewed May 13, 2019
    8.0
    Excellent
    Carel from Philippines
    Family with young children
    Deluxe Room
    Stayed 2 nights in May 2019

    clean and comfortable beds”

    at the heart of festive walk.

    Reviewed May 22, 2019
    9.2
    Exceptional
    Mariann from Philippines
    Family with teens
    Deluxe Room
    Stayed 1 night in August 2018

    Worth our Staycation”

    My family would often pick new hotels within the city for a staycation just to rest or to reward ourselves with a peaceful no-work, no-school weekend. Richmonde’s marketing for their staycation was worth it. •Location - Excellent! Near a mall, a convenient store, and surrounded by restaurants. •Safety and Privacy - No doubt. Visitors or other guests cannot venture into any other floors without an authorized keycard. (One setback on this however is the fire exit in case of any untoward incidents.) •Amenities - Nice pool with a bar beside it. Though we haven’t tried their gym. •Staff - Thumbs up! They’re accommodating.

    Reviewed April 25, 2019

    We look forward to seeing you again on your next visit! Thanks for staying with us.

    Responded April 27, 2019
    Richmonde Hotel Iloilo
    7.6
    Very good
    Madonna from Philippines
    Family with young children
    Deluxe Room
    Stayed 1 night in May 2019

    Very good”

    It was a good and relaxed stay. Room is spacious, the only downside is no bidet in the toilet.

    Reviewed May 22, 2019
    7.6
    Very good
    Clara from Philippines
    Couple
    Deluxe Room
    Stayed 3 nights in May 2019

    Staff needs more training”

    I was disappointed with how staff handled an inquiry. I called the operator and asked to be connected to the office that handles check-out because i have an inquiry. After a few rings, someone picked up the phone then hung up. I thought i was just disconnected so i waited for them to call me back (i know hotels as big as Richmonde have caller ID). No one called me back. So i called the operator again and to my surprise, the operator said: "Ma'am, regarding your inquiry about check-out, the front desk said they will just call you back because someone is still checking-in." Ok, sure. In my mind.. Wow. So the front desk indeed hung up on me deliberately. How unprofessional (Strike 1). The operator knew that they hung up on me, why didn't she call me back to say that they were busy?? How come i had to be the one to call again? Poor customer service (Strike 2). And by the way, the front desk never called me back (strike 3). Richmonde, please retrain your staff.

    Reviewed May 21, 2019
    9.2
    Exceptional
    John
    Group
    Deluxe Room
    Stayed 1 night in May 2019

    Exceptional”

    Everything amazing except zabana bar. Waited over 10 mins for service and bartender was not present but another staff member was and she just sat there drinking water. We ate and drank elsewhere. Not a good look for the hotel

    Reviewed May 13, 2019
    3.2
    Adam from New Zealand
    Couple
    Deluxe Room
    Stayed 4 nights in May 2019

    New building but too many problems ”

    Cockroaches on the first night in the bathroom. Cockroaches on the second night in the bed. The pool is very small and always overloaded with people like sardines. The food is overly expensive and average. I don’t recommend this place and I regret staying here.

    Reviewed May 17, 2019
    8.4
    Excellent
    Nerry from United Arab Emirates
    Family with teens
    Deluxe Room
    Stayed 1 night in May 2019

    Improve their facilities”

    Maybe much bigger pool and gym. The toilet don't have bidet faucet and bath tub. And a little pricey for minimal facility. But the location is very good and the ambiance and the staff are amazing.

    Reviewed May 14, 2019
    5.2
    Kathleen from Philippines
    Family with young children
    Deluxe Room
    Stayed 2 nights in April 2019

    Disappointed ”

    A calamity hit our province, damaged our airport and no flights were being confirmed a few days before our scheduled stay in Iloilo. I inquired to the hotel what options could be given if in case we can't make it as a result of the 6.4m quake. Their response was "Please be advise that the online travel agent will automatically charge your entire stay as per cancellation policy that was indicated on your booking voucher" such response I found to lack empathy given the unfortunate circumstances of our province. I set the matter aside when one of their hotel staff called and offered apologies. However, on the last day of our stay, we merely requested an hour's extension but was denied. It was only granted when I had to speak to them again, angrily, and bring up the issue of their disappointing way of welcoming guests, lack of empathy and being "robotic" in their responses to serious emails. After that, no further apology was received from their management.

    Reviewed May 13, 2019
    10.0
    Exceptional
    Georgina from Philippines
    Family with young children
    Deluxe Room
    Stayed 1 night in May 2019

    The staff are excellent, very warm and friendly. Rooms are spacious, bathroom is big. ”

    Will stay here again.

    Reviewed May 05, 2019
    10.0
    Exceptional
    DARCY from Philippines
    Couple
    Deluxe Room
    Stayed 1 night in May 2019

    Amazing”

    Well definitely comeback

    Reviewed May 05, 2019
    8.8
    Excellent
    Shellane from Philippines
    Family with young children
    Deluxe Room
    Stayed 1 night in April 2019

    Great Location”

    The hotel is clean and location is near malls and just across theres a lot of restaurants to choose from.

    Reviewed April 25, 2019

    We look forward to seeing you again on your next visit! Thank you for staying with us!

    Responded April 27, 2019
    Richmonde Hotel Iloilo
    10.0
    Exceptional
    MARNELLI from Philippines
    Family with young children
    Deluxe Room
    Stayed 1 night in April 2019

    Thumb Up!”

    Either you are family traveler or couples this hotel is highly recommended!! Location-very good. Walking distance to the mall. Also there is a transportation like jeepney, taxi in the area. Very convenient. Its very near Jaro too!! Facility-Very good. Nice pool with bar. Gym. Room-Its big. They have 2 double bed which can fit to 4 people. Employees-very accomodating and very nice. They always smile. Value for money-affordable. Food-very good.

    Reviewed April 21, 2019

    We look forward to seeing you again on your next visit! Thank you for staying with us!

    Responded April 27, 2019
    Richmonde Hotel Iloilo
    8.8
    Excellent
    JEREMY from Philippines
    Solo traveler
    Deluxe Room
    Stayed 1 night in February 2019

    I like everything except that I did not know I booked for a no breakfast reservation ”

    I was wanting to try Richmonde amidst being an avid airbnb user. I like the flexibility in Airbnb but since I wanted to get something with a good buffet breakfast I booked Richmonde and I’m pretty sure I was keen booking the one with breakfast option. I paid 4.5k and I was surprised to know on the day I was checking in that mine doesn’t include breakfast. I wanted to question but I was too tired I didn’t bother, I just wanted to get a good sleep then. So please check if I was supposed to get the breakfast. I know the City ordinance and the national ban for smoking but I recommend that there must be a designated smoking area in the building.

    Reviewed February 27, 2019
    9.2
    Exceptional
    larry from United States
    Couple
    Deluxe Room
    Stayed 2 nights in October 2018

    Nice Hotel Good Location Great staff”

    We stayed due to the location and that proved to be very good, the staff was very good at helping store bags, check in, etc. very professional, room is clean, tidy and has all that you need, very good size room too. The breakfast was included in our rate, it was very good, good selection of foods for what ever you like, staff very nice. We would stay here again

    Reviewed November 03, 2018
    10.0
    Exceptional
    Rommel from Philippines
    Family with young children
    Deluxe Room
    Stayed 1 night in October 2018

    Awesome hotel with excellent staff able to meet my demands”

    Great hotel in the heart of iloilo city. Walkable by malls and convenience stores. Staff are awesome and very accomodating. Updated facilities and rather complete. Breakfast buffet is delicious with vastvto choose from. I would really recommend this hotel to my collegues

    Reviewed October 16, 2018
    10.0
    Exceptional
    Atanacio from Philippines
    Family with young children
    Deluxe Room
    Stayed 1 night in October 2018

    Love the room. Great staff! Exceptional Service!”

    Room is great,room 1203 is a corner room that gives more view.we enjoy the food. The boring chocolate cake ( i thought) is something you just lookin for. With mango puree?they work like magic! Their “express service” thats their response team for all your wants and needs. Is highly appreciated. What you hate when you have a problem in your stay? They make you wait and give you excuses. Our room is not cooling. I give them a call, less than 5 min the team come. Inform me to give them a call after 20mi if it did not cool down. It didn’t, i gave a call they offer me to change room.5 min the team come and problem solve! This is what quality service is all about. Its the people that you feel that LOOK AFTER YOU ..

    Reviewed October 09, 2018
    12345
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    • Exceptional location
    • SM City Iloilo