Excellent”

We were given a high floor which is nice but the room smelled like it was not used for a long time, the pillows smelled as well we had to request for those to be changed. The kids enjoyed the heated pool though.

Simple and great location”

The location of the hotel is very good. There is an allotted parking for hotel guests which is free. The room is very spacious though it is a bit old. It can be renovated for improvement. The breakfast is excellent and there are a lot of choices to choose from. The price for an overnight stay is worth it. It is affordable and great value for money.

Happy to stay at the Richmonde Hotel again. ”

Staff are great. Rooms spacious and clean. Fab shower. Breakfasts are good. What else is needed? The 10 month walk to the office suited me and it is a short distance to the Edsa Shangri-La, Podium and Megamall.

CAR GOT DAMAGED”

We had a pleasant stay until we saw our car, one of the mags got damage due to negligent Valet parking attendant who parked the car. Good thing we were able to visit the parking to load our stuff before checking out.

Loved the heated indoor pool”

Don't miss out on the heated indoor pool. That was the highlight of my stay. It's also pretty central for most business addresses for meetings.

old but charming”

we will definitely stay here again pros: walking distance to shangrila and megamall cons: a bit dated but still charming went out one night and came back around 10pm the hall lights were tuned off except for a lamp at the farthest corner of the hall. did a fast run towards my door

Request for Guest Folio or Certificate of Stay”

Value for money if my room was booked without breakfast. I expected a better breakfast buffet after paying almost an additional PhP1,800 for a booking with breakfast. My bookings are thru Agoda. I also would like to suggest to the hotel management to give a guest folio or at least a certificate of stay even if the mode of my payment was online. Agoda electronically sends only the (1) Booking Confirmation and (2) Online Receipt that can be printed even if I didn't stay in the hotel. The guest folio or certificate of stay is usually required as evidence/documentation during liquidation of allowable/actual expenses of a traveler on official business. I stayed for two (2) nights - without breakfast and with breakfast (for an additional PhP1,800 per night) to try the breakfast buffet.

Old yet clean and charming hotel”

Pros: Clean and crisp linens and towels, charming bedroom, hotel staffs are very friendly and accommodating. Location is near to main malls like SM Megamall and Shangri-la Plaza. Cons: Quite pricey room bookings and breakfast will cost you php 715 each if not included in your room bookings. BUT, very good food selections. It would've been more convenient if there's a BIDET in the toilet.

Good for staycations”

We like Richmonde Ortigas due to its location, i.e near church, walking distance to malls and restaurants. Few steps away from Shaw Blvd. It's ideal for a quick staycation, if you just want a nearby place to stay after shopping and parties. The heated pool allowed our kids to swim at anytime of the day, even early morning or towards the evening. The staff were friendly. We booked a room with mini kitchen but there weren't any cooking tools. Perhaps that's the only expectation not met, 'coz we've stayed on rooms with kitchens in other hotels with complete cooking tools. But overall, our stay was good.

Holy Week Stay”

Limited parking. Staff not assisting with bags & luggages. Long lines in breakfast area but food selection were good. Smooth checkin and checkout.

It was good albeit a bit old, location was perfect”

Staff were very helpful and friendly. It was all okay but I think the whole building can do some renovations. Carpets in the hallways smell old, but they were all very clean so it wasn’t really an issue.

A wonderful staycation”

Superior room with a view - CHECK Friendly staff - CHECK Sumptuous breakfast - CHECK Heated Indoor Pool - CHECK Close proximity to mall - CHECK Affordable - CHECK Ingredients for a wonderful staycation!

Acceptable”

Stained Sheets!!!! Reported this to the housekeeping and manager. They did not do anything about it. She promised to send us an email based on their investigation. They never got back. She even sounded like she was acusing us of lying. We did not ask for any compensation. Just an investigation on what really happened. But no email yet as promised! Talk about POOR management!

Not bad”

I’m a regular customer of richmonde both ortigas and eastwood locations. This might be my worst stay because of the aurconditioning system. However, they made it up to us by upgrading our room for free. The breakfast is still decent compared to eastwood branch. So yeah, not bad at all and might be back soon.

Satisfied much”

This is our 3rd time to stay here, and it consistently made us feel very welcome. All the staff, from the doorman, bellboy, housekeeper, and receptionists, is so friendly and accommodating. The only thing that i suggest they do more is to put bidet in their bathrooms. Nevertheless it was very well.

When in Manila the horrendous traffic requires you to stay within the area of your meetings.”

If you have meetings in Quezon City AND the Makati or BGC area then Ortigas is a perfect choice. The Richmonde offers complete and reasonable dining service. The property has a gymn and a business center.

Excellent”

They should do something with the old carpet. It is a virtual magnet for allergens like dust mites. Some people, like me, have hypersensitive immune systems and i had the worst cough and my nose hurts the entire 7-day stay. Though the toilet was cleaned all the time, the hotel might consider installing a bidet spray.

Excellent”

Reasonable price for an excellent hotel. Staff was very nice and helpful from butler to room service and concierge. I love the staff! Proffesional and very very helpful. They will do everything to exceed their clients' expectation.

Very good”

The location of the hotel is very good, it is near SM megamall and restos. However, the hotel is old and the carpet doesn't look clean, but the sheets, airconditioning, T&B were fine. There was no accessible outlet for the water heater, so we had to place it on the floor. Some of the staff were helpful, but others were not so accommodating (guard by the door). There were few corridor lights or they turned them off making the corridors dark and scary when we returned to the hotel at night. Overall, it was a good stay. The location is the main attraction.

I never thought that their service will be this exceptional!”

Staff is all friendly and knowledgeable. My kids soooooo much love the breakfast buffet that we had at "The exhange" and the warm water of their indoor pool!!! My kids are crying upon our check out cause they don't want to go home yet and told me to stay at Richmonde forever 😊