8.6

Excellent
/10
(2,978 reviews)See what guests said
Highly rated by guests – 87% would recommend
Housekeeping93
Breakfast15
Children's activities13
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Kyoto Station Building 570 m
Sanjusangendo Temple 1.8 km
Nishiki Market Shopping District 2.3 km
Fushimi Inari-taisha Shrine 2.8 km
Gion 3.0 km
Nijō Castle 3.0 km
Kiyomizu-dera Temple 3.1 km
Ginkakuji Temple 6.1 km
Kinkakuji Temple 6.3 km
Arashiyama Monkey Park 7.9 km
Nearby landmarks
Doso Shrine 110 m
Awashima-do Shotoku-ji Temple 130 m
Kyoto Cycling Tour Project (Kyoto Station Cycle Terminal) 150 m
Bic Camera Shop 270 m
Nishikawa Oil Shop 270 m
Yumekoubou Kyoto Head Studio 270 m
Takeda Hospital 310 m
Koshoji Temple 400 m
Fushimi Inari Taisha Otabisho 410 m
Kyoto Central Post Office 420 m
RIHGA Royal Hotel Kyoto

"The room is comfortable, the bed is firm and the internet is strong."

Honey - January 12, 2020
Executive Floor Standard Twin Room - Non-Smoking - Bed RIHGA Royal Hotel Kyoto
Lobby RIHGA Royal Hotel Kyoto
Interior view RIHGA Royal Hotel Kyoto
See all 62 photos
Removed from saved list
Free Wi-Fi

RIHGA Royal Hotel Kyoto

1 Taimatsu-cho, Shiokoji-sagaru, HigashiHorikawa-dori, Shimogyo-ku, , Kyoto, Kyoto, Japan, 600-8237 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Kyoto Station Building
Within 570 m of property
Attention

This property is in high demand!

3 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 490 meters to public transportation

  • Located in heart of Kyoto

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersUsers are booking a place in Kyoto every 1 minutes on Agoda.com
Value for money8.4
Distance to city center1 km
Location rating8.4
Nearest airportOsaka International Airport (ITM)
Distance to airport36.3 km

Rooms available at RIHGA Royal Hotel Kyoto

Excellent
Room comfort & quality
8.2
Standard Twin Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
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Standard Double Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 double bed
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Room
...
  • Room size: 49 m²/527 ft²
  • Smoking allowed
Enter dates to see prices
Superior Twin Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 single beds
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Executive Floor Superior Twin Room - Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 single beds
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Junior Suite Twin Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds
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Tatami Suite with 2 Single Beds
...
  • Room size: 49 m²/527 ft²
  • Non-smoking
  • 2 semi double beds
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Tatami Twin
...
  • Room size: 55 m²/592 ft²
  • Smoking allowed
Enter dates to see prices
Luxury Twin room
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
Enter dates to see prices
Room
...
  • Room size: 50 m²/538 ft²
  • Smoking allowed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at RIHGA Royal Hotel Kyoto?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to RIHGA Royal Hotel Kyoto?

A stay at RIHGA Royal Hotel Kyoto also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, RIHGA Royal Hotel Kyoto has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kyoto with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at RIHGA Royal Hotel Kyoto?

Start your mornings right, with the continental and buffet breakfast options offered at RIHGA Royal Hotel Kyoto. Adults can enjoy breakfast offered with an additional charge of 3000 JPY if not included in the room rate.

What are my dining options at RIHGA Royal Hotel Kyoto?

RIHGA Royal Hotel Kyoto features 6 on-site restaurants for your dining convenience. Chinese cuisine is available for guests. Dishes are served in a la carte during opening hours. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can business events be hosted at RIHGA Royal Hotel Kyoto?

On-site venues and convenient event services make RIHGA Royal Hotel Kyoto an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1000 people.

What is the smoking policy at RIHGA Royal Hotel Kyoto?

RIHGA Royal Hotel Kyoto does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to RIHGA Royal Hotel Kyoto?

The closest train, metro, or bus station is JR Ticket Office, 530 m away from RIHGA Royal Hotel Kyoto.

What restaurants are nearby RIHGA Royal Hotel Kyoto?

RIHGA Royal Hotel Kyoto’s neighborhood is Kyoto which includes popular restaurants such as Top of Kyoto, Chinese Cuisine Koka Ryuho and Gourmandtachibana.

What popular shopping places are close to RIHGA Royal Hotel Kyoto?

RIHGA Royal Hotel Kyoto is located in Kyoto area which features shopping places such as Kyoto Station Building, Nishikawa Oil Shop and JR Kyoto Isetan.

What are popular attractions near RIHGA Royal Hotel Kyoto?

RIHGA Royal Hotel Kyoto is located in Kyoto area, which is famous for attractions such as Fushimi Inari-taisha Shrine, Kinkakuji Temple and Kiyomizu-dera Temple.

What popular natural sightseeing spots are close to RIHGA Royal Hotel Kyoto?

RIHGA Royal Hotel Kyoto is located within Kyoto, which makes it conveniently close to natural sights including Kyoto Cycling Tour Project (Kyoto Station Cycle Terminal), Nishi Honganji Temple Haunted Path and Tree of Nagi.

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Explore the neighborhood

What people love about RIHGA Royal Hotel Kyoto

  • 9.6

    Exceptional
    Location

    "Very good hotel in handy location to railway station."

    Audrey

    |

    February 23, 2020

  • 9.6

    Exceptional
    Breakfast

    "Excellent breakfast which I would recommend."

    Audrey

    |

    February 23, 2020

  • 10.0

    Exceptional
    Breakfast

    "The American breakfast was super good!"

    Michelle

    |

    August 11, 2020

Property ranking|Compared to 3,013 Kyoto properties
See all rankings
Room comfort score
8.2/10
Room size
36 sqm.
Cleanliness score
9/10
Cheapest price score
Better than
93
%
of Kyoto properties
Bigger than
93
%
of Kyoto properties
Better than
90
%
of Kyoto properties
Better than
90
%
of Kyoto properties
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Overall rating:

8.6

Excellent
2,978 reviews
Cleanliness
9.0
Facilities
8.4
Location
8.4
Read all reviews >
What travelers say they love:
Very good shuttle bus to/from station every 15 minutes.
Audrey from New Zealand
Couple
More about RIHGA Royal Hotel Kyoto

More about RIHGA Royal Hotel Kyoto

This international class hotel is located within close proximity to the Kyoto station. RIHGA Royal Hotel Kyoto is ideally positioned for exploration of this unique city and the beautiful natural surroundings. Guests will enjoy a location that is 12 kilometers from the Kyoto International Conference Center. The famous places, such as Kinkaku-ji Temple, Fushimi Inari Shrine, and Kiyomizu Temple are easily accessible by public transportation from hotel. With its convenient access, the hotel is very popular for both Japanese and foreign guests. The hotel offers 482 spacious and modern guestrooms adorned with soft colors and a pleasing Eastern theme. Guests can also utilize the restaurants that offer Japanese, Teppanyaki, Chinese, and French cuisine in a picturesque atmosphere.

Show less
Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

72 mentions

Swimming Pool

27 mentions

Breakfast

20 mentions

Internet

20 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Cash withdrawal
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Wheelchair accessible

For the kids

  • Family room

Access

  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Food and dining
Restaurants on site

Restaurant

  • Menu: Buffet, A-la-carte
Location
1 Taimatsu-cho, Shiokoji-sagaru, HigashiHorikawa-dori, Shimogyo-ku, , Kyoto, Kyoto, Japan, 600-8237
Excellent
Location

8.4

Airports

  • Osaka International Airport (ITM)
    36.3 km 44 min drive

Public transportation

  • Kyoto City Subway
    550 m

Hospital or clinic

  • Takeda Hospital
    310 m 2 min drive

Shopping

  • Kyoto Station Building
    570 m

Convenience store

  • 7 Eleven
    250 m 4 min walk

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Kyoto Station Building
    570 m
  • Sanjusangendo Temple
    1.8 km
  • Nishiki Market Shopping District
    2.3 km
  • Fushimi Inari-taisha Shrine
    2.8 km
  • Gion
    3.0 km
  • Nijō Castle
    3.0 km
  • Kiyomizu-dera Temple
    3.1 km
  • Ginkakuji Temple
    6.1 km
  • Kinkakuji Temple
    6.3 km
  • Arashiyama Monkey Park
    7.9 km

Nearby landmarks

  • Doso Shrine
    110 m
  • Awashima-do Shotoku-ji Temple
    130 m
  • Kyoto Cycling Tour Project (Kyoto Station Cycle Terminal)
    150 m
  • Bic Camera Shop
    270 m
  • Nishikawa Oil Shop
    270 m
  • Yumekoubou Kyoto Head Studio
    270 m
  • Takeda Hospital
    310 m
  • Koshoji Temple
    400 m
  • Fushimi Inari Taisha Otabisho
    410 m
  • Kyoto Central Post Office
    420 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that multi-currency is acceptable when you pay in credit card.
  • The swimming pool and gym is open from 7:00 AM to 10:00 AM and from noon to 9:00 PM on weekdays, and from 7:00 AM to 9:00 PM on weekends and public holidays. Additional charges apply for the use of pool and gym facilities. Children under 3 years old are not allowed to access the pool and gym facilities. Please contact the property for more information.
  • Children 4-5 years old stay for free if using existing bed. Breakfast is not included and will be charged directly at the hotel if requested.
  • When booking for 5 or more rooms, different policies and additional supplements may apply.
  • Baby cot is available for Deluxe Twin Room only with additional charge. Please contact the property directly for more details.
  • The open time of the swimming pool and gym is as below.
    Weekdays: 7:00 AM to 10:00 AM
    12:00 PM to 9:00 PM (Last entry is at 8:00 PM)
    Weekends and public holidays: 7:00 AM to 9:00 PM (Last entry is at 8:00 PM)
    Additional charge will be collected.
    [Pool] JPY 550
    [Gym] JPY 550
    [Pool & Gym] JPY 1,100.
    The 3-12 years old children if go to the pool with adults, JPY 550 will be charged.
    The pool and gym facilities are not allowed for the children under 3 years old.
    Please contact the property for more information.
  • For the late check-in, please contact the property in advance.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Getting around

  • Distance from city center1 km
  • Travel time to airport (minutes)140

Extras

  • Breakfast charge (unless included in room price)3000 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants6
  • Number of rooms 489
  • Room voltage100
  • Year property opened1969
Property announcements

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Reviews of RIHGA Royal Hotel Kyoto from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.4
Location8.4
Room comfort and quality8.2
Service8.7
Value for money8.4
High score for Kyoto
Rating
9+ Exceptional (570)
8-9 Excellent (272)
7-8 Very Good (277)
6-7 Good (88)
<6 Below Expectation (103)
Time of the year
Mar - May (372)
Jun - Aug (286)
Sep - Nov (264)
Dec - Feb (388)
Don't miss out!Users are booking a place in Kyoto every 1 minutes on Agoda.com
All guests (2,978)
All room types
All languages

Show reviews that mention 

Showing 1,310 verified guest comments
12345
10.0
Exceptional
Hatiny from Indonesia
Family with young children
Deluxe Twin Non-Smoking
Stayed 2 nights in June 2018

Great Hotel, location and friendly staff”

I love my vacastay at Rihga Royal Hotel Kyoto. I booked Deluxe Twin Non-Smoking Room which can accomodate for 4 peoples with 4 single beds. Spacous and luxurious room with very good quality of amenities, clean and comfortable beds. Helpful and frienfly staff that always provided us clear direction on how to go places around kyoto. Location is great, close to Kyoto Station. Hotel provides free shuttle bus from/to kyoto station. The only one cons is we have to pay for using the swimming pool. Very recommended for friends to stay at Rihga Royal Hotel Kyoto.

Reviewed July 22, 2018

See room deals

Dear Guest, Thank you for the great review of our hotel! We are always happy to hear when guests enjoy themselves in our recently renovated, modern Kyoto-style rooms. Our staff strive to provide a friendly, comfortable atmosphere so that our guests can truly relax during their vacations. As we are conveniently located near Kyoto station, the transportation hub of the city, it makes travelling around the city, shopping, and dining easily within reach. While we understand that it is not usual for pools to have extra fees in some countries, in order to maintain the quality and low prices of our hotel, we do only charge those who use the pool for its services. We apologize for this inconvenience and hope you will choose to stay with us again. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manager

Responded July 31, 2018
RIHGA Royal Hotel Kyoto
10.0
Exceptional
Kim from Australia
Group
Executive Floor Standard Twin Room - Non-Smoking
Stayed 5 nights in April 2018

Excellent service ”

Could not heap more thanks and praises to the staff at RIHGA Royal Hotel, Kyoto. The assistance from the concierge staff is amazing, they went out of their way to make reservations for us and also provided practical recommendations for day trips - a special shout of thanks to Stephanie and Sarah. The housekeeping staff are so accommodating and also helpful and kind. The biggest praises to be heaped on our ever so consistent and considerate shuttle bus drivers - what an amazing job you do. I am floored at the level of service, dedication and hospitality received at our visit to RIHGA Royal Hotel, Kyoto. A definite recommendation to stay here. For us a return is on the cards.

Reviewed April 14, 2018

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Dear Guest, Thank you for the great review of our hotel! We are truly humbled by such high praise, and we are very pleased to hear that you enjoyed the concierge services and easy access to Kyoto Station via our complimentary hotel shuttle. During your next visit, feel free to try our in-house bar, Granada, where skilled bartenders mix and serve signature cocktails. We are glad that you had a pleasant stay and hope to see you again very soon. Sincerely, Manager

Responded April 20, 2018
RIHGA Royal Hotel Kyoto
9.6
Exceptional
Glenn from Australia
Family with teens
Luxury Twin Non-Smoking
Stayed 4 nights in June 2019

Exceptional”

Had a great stay at RIHGA Royal Hotel Kyoto. It was great that there was a shuttle bus for us when we got to the station but it didn't take long to realise it is literally around the corner from the station which made it easy to catch trains to visit areas of Kyoto. Beds were comfortable and breakfast was ok. The rooms were very large, clean with lovely amenities. The only disappointing thing I would have to say about this hotel is you have to pay to use the pool. We tried the teppanyaki restaurant at the hotel which was amazing (expect to pay though). We also found a fantastic teppanyaki restaurant just down the road.

Reviewed July 06, 2019

See room deals

9.3
Exceptional
Mike from United Kingdom
Couple
Stayed 2 nights in November 2009

A 5* quality hotel in Kyoto”

Cleanliness and friendliness of staff. Free shuttle service to railway station.
Breakfast was too expensive in the restaurant. Shuttle bus not well advertised, so we walked from the station on first day.

The Rihga Royal Hotel Kyoto is a lovely Hotel in the main centre of Kyoto. It is well placed, just a short distance from the railway station and its Shinkansen high speed trains. The rooms are very well appointed and spacious with a good range of quality toiletries. The whole place is spotlessly clean, and the rooms are well serviced. I would rate the hotel as being 5 star, when compared with other 4 star hotels I have stayed in. Overall,the best hotel we stayed at in out tour of South Korea and Japan.

Reviewed November 24, 2009

See room deals

8.7
Excellent
Kenny from United States
Group
Stayed 3 nights in May 2014

Decent Hotel near Kyoto Station”

Centrally located, variety of restaurants nearby, attentive staff

We stayed in RIHGA Royal hotel for three nights and we has a good experience. The hotel is very close to Kyoto station and the hotel offers free shuttle bus to Kyoto Station every 15 min, which is very useful on raining days. The staff was able to change my room to a non-smoking room when we arrived to check-in. The Quad room size is decent compared to the Japan average. We didn't try the hotel dining since there are a lot food choices near the hotel and inside the Kyoto Station. Using the public transportation such as subway and bus is very convenient as Kyoto Station is the central hub for everything.

Reviewed May 28, 2014

See room deals

8.0
Excellent
Helen from Australia
Couple
Kyoto Style Deluxe Twin - Non-Smoking
Stayed 2 nights in July 2017

Lovely stay at the RIHGA Royal Hotel”

Recently stayed at the RIHGA Royal Hotel while visiting Kyoto and had a lovely stay. I had booked my accommodation through AGODA and was pleasantly surprised to be told that when I checked in that I had been upgraded to a suite, which was simply wonderful. First time I've ever stayed in a suite and the experience was terrific. Had so much room to move around in and it was tastefully appointed as well and clean and functional. The location with regards to its proximity to the main Kyoto railway station was about a 10-15 minute walk and once there you were able to go pretty much anywhere in Kyoto. Staff were helpful and courteous and the shuttle bus which runs every 15 mins to and from the station was also a nice bonus particularly if you didn't want to walk in the heat. Ate at their all day dining restaurant on a couple of occasions (had the lunch buffet and a la carte dinner) and everything was well presented, fresh, tasty, enjoyable and I thought reasonably priced for that sort of thing. Yes I enjoyed my stay in Kyoto and would recommend the RIHGA Royal Hotel to anyone who was thinking of going there.

Reviewed August 01, 2017

See room deals

10.0
Exceptional
Shigeo from Japan
Solo traveler
Regular Floor Suite with Double Bed
Stayed 2 nights in December 2018

The world standard. ”

Many thanks , Rihga Royal Kyoto. It has a good locations for sightseeing near the JR station. And I could meet so many tourists from all over the world in the Hotel. I’m sure that it must be world standard Hotel in Kyoto City. I could enjoy my holidays perfectly. See you next at the counter again. Have a great jobs and deals , Rihga Royal Kyoto. (╹◡╹)

Reviewed December 20, 2018

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Dear Guest, Thank you for the great review of our hotel! We are truly humbled by such high praise, and we are pleased to hear that you enjoyed easy access to many popular sites. During your next visit, after a long day of sightseeing, feel free to relax in our indoor heated swimming pool and jacuzzi. We are glad that you had a pleasant stay and hope to see you again very soon. Sincerely, Manager

Responded December 20, 2018
RIHGA Royal Hotel Kyoto
10.0
Exceptional
anne from United States
Family with teens
Deluxe Twin Non Smoking
Stayed 2 nights in June 2018

Exceptional”

A friend who travels to Kyoto for travel highly recommended RIHGA Royal and now I know why. They think of all your needs, from the bus shuttle from Kyoto Station to all the amenities. The service and kindness sets this hotel apart from the rest. My son got sick during our Osaka portion of our trip and by the time we got to Kyoto, he was miserable. The staff was so kind and helpful and went out of their way to help us. This is a large and luxurious hotel with compassion to really take care of its guests. If you are looking for a beautiful, clean, first class hotel in a great location with all the amenities and top notch service, you should stay here.

Reviewed June 12, 2018

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Dear Guest, Thank you for the great review of our hotel! We are truly humbled by such high praise, and we are pleased to hear that the staff took great care in helping you when your son became ill. During you next visit, feel free to consult with our concierge, who can assist you planning your daily itinerary so that you can make the most out of your time in Kyoto. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manager

Responded June 12, 2018
RIHGA Royal Hotel Kyoto
9.2
Exceptional
Nicholas from Australia
Solo traveler
Double
Stayed 4 nights in December 2019

Pleasant business hotel”

I have stayed at the Rihga Royal Kyoto on many previous occasions. It is a five-minute walk from Kyoto Station (Hachijo exit and turn right) although the hotel offers a free shuttle bus for Hotel guests. Every member of staff I encountered on my four-night stay were welcoming and friendly and helpful. The only exception to this was the bar staff on my first night. So my first night at the bar was my last. Rooms quiet and spotless. Hotel is not new by any means, but has been recently refurbished. The hotel is very good value for money - it gives the impression of a more expensive hotel and you do get a lot of bang for your buck here.

Reviewed December 31, 2019

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Dear Nicholas sama, We sincerely thank you for your previous stay at the RIHGA Royal Hotel Kyoto and taking the time to leave us your valuable comments. We are so glad to hear that our staff were able to provide lots of assistance to you during your stay with us. However, We apologize that the service of the bar staff did not meet your expectations.We will inform the appropriate department heads, and work to ensure that a similar situation does not occur again We will continue to strive to provide all of our guests with the best possible experience. From all of us here at the RIHGA Royal Hotel Kyoto, we hope that you would choose to stay with us again. Yours sincerely, Manager

Responded May 18, 2020
RIHGA Royal Hotel Kyoto
9.6
Exceptional
Lois from United States
Family with teens
Deluxe Twin Non-Smoking
Stayed 1 night in July 2018

Wonderful hotel in Kyoto”

RIHGA Royal Hotel Kyoto has wonderful and friendly staff. The hotel facility was very clean and comfortable. Our hotel room was spacious and perfect for our family of 4. I would highly recommend this hotel.

Reviewed August 05, 2018

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Dear Guest, Thank you for the great review of our hotel! We try our best to make your stay as comfortable as possible. Our newly renovated rooms come in a variety of styles and sizes to accomodate various needs, from solo travellers to large families. Our staff are always ready to serve you again. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manager

Responded August 08, 2018
RIHGA Royal Hotel Kyoto
9.6
Exceptional
Stephanie from Australia
Couple
Executive Floor Standard Double Room - Non-Smoking
Stayed 1 night in September 2017

Exceptional”

The RIHGA in Kyoto is a large hotel, a easy 7 minute walk from Kyoto station. The room was large for Japan, quiet, clean and comforatble. The staff spoke English very well and were happy to accomodate any questions. The Kyoto subway was a few minutes walk away, where there were several good restaurants, some shops and easy access to the surrounding tourist sites and places of interest. We would stay there again.

Reviewed November 04, 2017

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Dear Guest, Thank you for the great review of our hotel! Our staff truly appreciates your kind words. We are pleased to hear that you had no difficulty accessing Kyoto Station, popular tourist sites, and local restaurants. During your next visit, feel free to try one of our six restaurants, including Kouka Ryuho, or Chinese restaurant that serves rare and exotic dishes. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manager

Responded November 16, 2017
RIHGA Royal Hotel Kyoto
10.0
Exceptional
pik from Malaysia
Family with teens
Superior Twin Non-Smoking
Stayed 4 nights in January 2018

So far so good.”

So far no big issue. Expect the housekeping lost my glasses. But the team found it back to me on the next day. They got very convenience service. E.g. shuttle bus to/from kyoto station and courier post service. We sent our luggage to osaka accommodation. Very good service. Clean and spacious room. Just the pillow are not so comfort. I will consider RIHGA again next time i visit kyoto.

Reviewed February 03, 2018

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Dear Guest, Thank you for taking the time to share your feedback. We apologize that your glasses were misplaced. We have taken actions so that this may not happen again. We appreciate your understanding and patience in this matter. However, we are delighted to hear you enjoyed your stay and took advantage of our various convenient services. We hope to welcome you back to our hotel very soon! Sincerely, Manager

Responded February 07, 2018
RIHGA Royal Hotel Kyoto
10.0
Exceptional
Kenny from Hong Kong SAR, China
Couple
Stayed 2 nights in April 2018

Probably the biggest room you'll find in Kyoto.”

Our first visit to Kyoto for a pre-wedding shoot. RIHGA was excellently located close to the central train station, had buses to nearby attractions and we even found a really good hipster coffee shop just across the street. The room had more than ample space compared to hotels in Tokyo which made it a really luxurious stay.

Reviewed July 04, 2018

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Dear Guest, Thank you for the great review of our hotel! Our staff truly appreciates your kind words, and we are pleased to hear that you enjoyed the size of the room, as well as easy access to Kyoto Station and local shops. During your next visit, feel free to try one of our six in-house restaurants, including Top of Kyoto, our revolving restaurant that offers fine French cuisine. We are glad that you had a pleasant stay and hope to see you again very soon. Sincerely, Manager

Responded July 10, 2018
RIHGA Royal Hotel Kyoto
9.0
Exceptional
Allen from New Zealand
Couple
Stayed 4 nights in March 2014

Professional & clean hotel”

Centrally located, close to train station, great value for money

We really enjoyed our stay at Rihga. With it's super convenient location close to the Kyoto train station, it means transportation is not a problem. The pricing of the stay was very affordable and we feel the quality of the rooms and service were high nevertheless.

Reviewed March 31, 2014

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9.6
Exceptional
Pravin from Singapore
Family with teens
Stayed 2 nights in March 2017

Exceptional”

We had booked a family (quadruple room). The room is very spacious with 3 large single beds and a sofa bed which could easily accomodate another adult/ child. The room amenities were very good (incl USB fast chargers) and provided with premium toiletries. The staff is friendly and prompt. The hotel is within walking distance of Kyoto station (900 metres). A useful feature is the free shuttle drop & pickup to/ from Kyoto station. This service runs every 15 minutes and is convienent for travel with luggage to journeys in Kyoto or beyond. It is also with walking distance of Aeon Mall (less than 10 min) which gives good shopping and dining options. Ours was a hectic 2 day trip to Kyoto and hence did not avail of the inhouse dining facilities. Overall , we loved the room and would definetly hope to return on our next visit.

Reviewed April 05, 2017

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7.6
Very good
Ken from Japan
Family with teens
Executive Floor Standard Twin Room - Non-Smoking
Stayed 1 night in April 2019

Nice and comfortable stay”

I have stayed in many Kyoto hotels, but found the Rihga Royal to offer good value for money. While the hotel looks old from the outside, it is nice and clean inside and the facilities are fine. They even have a nice-looking swimming pool, which we did not use. The hotel is walking distance from Kyoto station, but is about 10 minutes. Overall, it was a pleasant stay and was very good value for what we paid (around JPY 20,000).

Reviewed April 04, 2019

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9.6
Exceptional
Pamela from United Kingdom
Family with teens
Stayed 4 nights in March 2017

Very Good Hotel”

Yet again AGODA booked had requested smoking rooms when I had booked non smoking. This time the hotel was very helpful and as they had no no smoking rooms of the same standard upgraded us to non smoking room and moved our cases while we were out sightseeing. We didn't really explore the hotel as we had a full 4 days sightseeing. Our 3 bed room was lovely with 3 full size single beds and enough room for 3 adults plus suitcases They do have a shuttle bus to Kyoto Station but it is a very easy walk once you find your way out of the station!!. Check in and out were very quick and smooth. We arranged for our cases to to sent on from Tokyo to Kyoto and back to Kyoto while we took an overnight bag to Hiroshima. This worked very well and would recommend rather than struggle through the trains stations with bags.

Reviewed April 07, 2017

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8.4
Excellent
Warren from United Kingdom
Couple
Standard Double Room with Swimming Pool & Fitness Center Access - Kyoto Style Floor - Non-Smoking (8th Floor)
Stayed 1 night in May 2019

Very relaxing, clean hotel.”

Pro’s - rooms were beautiful. We stayed in a Kyoto style room. The room amenities are superb and there is a box of goodies waiting in the bathroom for you. Staff were great and very helpful. There is a regular shuttle bus that takes you from the hotel to Kyoto station for free. Con’s - the WiFi is awful. Pretty much non-existent, which wasn’t a major issue as we weren’t there to use the internet all the time. The food restaurants within the hotel are very expensive, although delicious. The bar is very expensive compared to other hotels around Kyoto. expect to pay extra for the swimming pool and saunas etc at around 1650 Yen. We we very disappointed about this. They also expect all people that enter the pool to wear a black swimming cap. We refused to pay that price and wear the swimming cap so didn’t go for a swim. Overall - I would stay here again but I wouldn’t eat here purely for the price. There’s are great smaller places around the hotel which I would recommend.

Reviewed May 18, 2019

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8.4
Excellent
Siok from Singapore
Family with teens
Regular Floor Deluxe Twin (with 2 extra beds)
Stayed 4 nights in December 2018

Spacious & clean Hotel Room but wifi is weak”

Overall it was a nice stay. Taking into consideration Japan hotels are generally small, the room was spacious to fit our family of 4 with 4 beds. Well maintained interior and classy hotel lobby. Check-in & check-out were quick. They accommodated our request with a birthday card & local snack to surprise our little gal. There’s also a free shuttle service to Kyoto JR station which made it more convenient. However, the wifi was weak. This is definitely an area for improvement. We will consider staying with Rihga again.

Reviewed December 13, 2018

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Dear Guest, Thank you for taking the time to share your feedback. While we are pleased to hear that you enjoyed speedy check-in and check-out service, as well as easy access to Kyoto Station via our complimentary shuttle bus, we deeply apologize for the poor Wi-Fi connection during your stay. Please know that we are working to improve this issue, so we hope to welcome you back in the near future with faster, stronger internet service. Sincerely, Manager

Responded December 16, 2018
RIHGA Royal Hotel Kyoto
8.3
Excellent
Larissa from Germany
Solo traveler
Stayed 3 nights in April 2012

large hotel complex with great view over Kyoto”

View on Kyoto, nice staff, restaurnt "top of Kyoto"

The Rihga Royal hotel is located a 5 min walk from the main train station where a variety of bus lines stop including the two sight seeing lines for tourists. There are some restaurants close by but it is recommended that you go into the city center for dining and having some nighlife.

Reviewed April 15, 2012

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