RIHGA Royal Hotel Osaka
RIHGA Royal Hotel Osaka
RIHGA Royal Hotel Osaka
RIHGA Royal Hotel Osaka
RIHGA Royal Hotel Osaka
RIHGA Royal Hotel Osaka
RIHGA Royal Hotel Osaka
Removed from saved list

8.4

Excellent

4,924 reviews

4,924 reviews

Housekeeping31
Breakfast5
Shops3

Old hotel but still good in service and access.

Belda
- Oct 18, 2019
Highly rated by guests – 93% would recommend
See map

7.7

Very good

Location rating score

Very good location - 890 meters from city center
Parking
Available
Popular landmarks
Minami (Namba) 1.6 km
Kuchu Teien Observatory 1.7 km
Shinsaibashi-Suji Shopping Street 2.4 km
Dotonbori 2.7 km
Kuromon Market 3.3 km
Osaka Castle 4.1 km
Tsutenkaku 4.5 km
Universal Studios Japan 5.7 km
Osaka Aquarium Kaiyukan 6.7 km
Nearby landmarks
Chocolat Boutique L'éclat | RIHGA Royal Hotel Osaka 20 m
Nakanoshimia Station 70 m
Monument of Kurayashiki Ruins 90 m
Jiun Sonja Birth & Honoring Memorial Monument 90 m
Takamatsu Clan Osaka Kurayashiki Landmark 120 m
Osaka International Convention Center 130 m
Dojima Bridge 240 m
Lads Gallery 260 m
Tamae Bridge 270 m
Saizen-ji Temple 300 m
Free Wi-Fi
2021

RIHGA Royal Hotel Osaka

5-3-68 Nakanoshima, Kita-Ku, Umeda, Osaka, Japan, 530-0005 - See map
Attention

This property is in high demand!

9 travelers have booked today.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 50 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Osaka are being booked every minute!
Value for money8.5
Distance to city center2.5 km
Location rating7.7
Nearest airportOsaka International Airport (ITM)
Distance to airport11.6 km

Rooms available at RIHGA Royal Hotel Osaka

Very good
Room comfort & quality

7.8

Executive Floor Deluxe Twin Room - Non-Smoking
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Double Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive Twin Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Natural Comfort Floor - Deluxe Twin Room - Nonsmoking
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Natural Comfort Floor Suite Room - Non-Smoking
...
  • Room size: 56 m²/603 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Natural Comfort Twin
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Suite - Non-Smoking
...
  • Room size: 56 m²/603 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Twin Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Room #32747292
...
  • City view
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at RIHGA Royal Hotel Osaka?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to RIHGA Royal Hotel Osaka?

A stay at RIHGA Royal Hotel Osaka also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, RIHGA Royal Hotel Osaka has a car park right on site for maximum convenience. Parking is available for a fee of 1500 JPY per day. If you're looking for an easy way to get around Osaka with private transportation, the hotel can arrange taxi service.

Is breakfast offered at RIHGA Royal Hotel Osaka?

Start your mornings right, with the continental and buffet breakfast options offered at RIHGA Royal Hotel Osaka. Adults can enjoy breakfast offered with an additional charge of 3267 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at RIHGA Royal Hotel Osaka?

RIHGA Royal Hotel Osaka features on-site restaurants for your dining convenience. Dishes are served in a la carte and buffet during opening hours.

Can business events be hosted at RIHGA Royal Hotel Osaka?

On-site venues and convenient event services make RIHGA Royal Hotel Osaka an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 3000 people.

What is the smoking policy at RIHGA Royal Hotel Osaka?

RIHGA Royal Hotel Osaka does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to RIHGA Royal Hotel Osaka?

The closest train, metro, or bus station is Nakanoshimia Station, 70 m away from RIHGA Royal Hotel Osaka.

What restaurants are nearby RIHGA Royal Hotel Osaka?

RIHGA Royal Hotel Osaka’s neighborhood is Umeda which includes popular restaurants such as Tokyo Chokuyotei, Dotonbori Imai Rihga Royal Hotel and Kobe Kiccho Rhiga Royal Hotel.

What popular shopping places are close to RIHGA Royal Hotel Osaka?

RIHGA Royal Hotel Osaka is located in Umeda area which features shopping places such as Hep Five Ferris Wheel, Grand Front Osaka and OSAKA STATION CITY.

What are popular attractions near RIHGA Royal Hotel Osaka?

RIHGA Royal Hotel Osaka is located in Umeda area, which is famous for attractions such as Kuchu Teien Observatory, Umeda Sky Building and Mint Museum.

What popular beaches are close to RIHGA Royal Hotel Osaka?

RIHGA Royal Hotel Osaka is located in the Umeda area, which includes Nakanoshima Rose Garden.

What popular natural sightseeing spots are close to RIHGA Royal Hotel Osaka?

RIHGA Royal Hotel Osaka is located within Umeda, which makes it conveniently close to natural sights including Red & Blue Street, Tenku-no-noen Farm and Sky Walk.

Show more questions
See map

Explore the neighborhood

What people love about RIHGA Royal Hotel Osaka

  • 8

    Very good

    "Old hotel but still good in service and access."

    Belda

    |

    October 18, 2019

  • 8

    Very good
    Staff 

    "Nice hotel with helpful staffs."

    anaz

    |

    January 22, 2020

  • 8.8

    Excellent
    Location

    "Location is good indeed, close to family mart, supermarket and restaurants."

    Kong

    |

    March 7, 2019

Property ranking|Compared to 3,137 Osaka properties
See all rankings
Room size
33 sqm.
Cheapest price score
Service score
8.9/10
Room comfort score
7.8/10
Bigger than
95
%
of Osaka properties
Better than
94
%
of Osaka properties
Better than
93
%
of Osaka properties
Better than
93
%
of Osaka properties
Overall rating:

8.4

Excellent
4,924 reviews
Cleanliness
8.7
Facilities
8.3
Location
7.7
Read all reviews >
What travelers say they love:
Room is clean, large room, staff are nice.
Kong from Hong Kong SAR, China
Solo traveler
More about RIHGA Royal Hotel Osaka

More about RIHGA Royal Hotel Osaka

Opened in 1935 and located in the heart of Osaka, this 30-story hotel boasts the ideal location for business and leisure travelers. Convenient for business travelers, the hotel is connected to the Osaka International Convention Center by a roofed pedestrian walkway. With service aiming to please guests, a free shuttle bus service every 15 minutes to and from the JR Osaka station is provided by the hotel. The hotel also offers four executive floors with 87 rooms that overlook Osaka and are interiorly decorated with themes that include the sky, the forest, and the ocean. With over 20 restaurants, cafes, and bars on-site, dining options are endless. Making a booking at RIHGA Royal Hotel Osaka is easy with our secure online form. Just enter your dates and click.

Show more
Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

31 mentions

Breakfast

11 mentions

Swimming Pool

9 mentions

Internet

4 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Karaoke
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Face coverings on staff
  • Hand sanitizer
  • Protective screens in common areas
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Cash withdrawal
  • Chapel
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal

Access

  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Refrigerator
  • Towels
Food and dining
Breakfast options
  • American
  • Continental
Restaurants on site

リモネ

  • Cuisine: International
  • Menu: A-la-carte
Location
5-3-68 Nakanoshima, Kita-Ku, Umeda, Osaka, Japan, 530-0005
Very good
Location

7.7

Airports

  • Osaka International Airport (ITM)
    11.6 km 16 min drive
  • Kobe Airport (UKB)
    24.4 km 45 min drive

Public transportation

  • Nakanoshimia Station
    70 m
  • Shin-Fukushima Station
    560 m 11 min walk

Hospital or clinic

  • Ikezawa Clinic
    750 m

Shopping

  • Shinsekai Ichiba
    4.5 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Minami (Namba)
    1.6 km
  • Kuchu Teien Observatory
    1.7 km
  • Shinsaibashi-Suji Shopping Street
    2.4 km
  • Dotonbori
    2.7 km
  • Kuromon Market
    3.3 km
  • Osaka Castle
    4.1 km
  • Tsutenkaku
    4.5 km
  • Universal Studios Japan
    5.7 km
  • Osaka Aquarium Kaiyukan
    6.7 km

Nearby landmarks

  • Chocolat Boutique L'éclat | RIHGA Royal Hotel Osaka
    20 m
  • Nakanoshimia Station
    70 m
  • Monument of Kurayashiki Ruins
    90 m
  • Jiun Sonja Birth & Honoring Memorial Monument
    90 m
  • Takamatsu Clan Osaka Kurayashiki Landmark
    120 m
  • Osaka International Convention Center
    130 m
  • Dojima Bridge
    240 m
  • Lads Gallery
    260 m
  • Tamae Bridge
    270 m
  • Saizen-ji Temple
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • If guests have smoking room or non smoking room request, please kindly inform the hotel directly in advance.
  • In case guests book several rooms, please provide a representative guest name for each room via the Special Request section upon booking.
  • For guests staying in the property, there is a fee of JPY 6,600 per person to use the fitness club and a fee of JPY 3,300 to use the swimming pool.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00
  • Reception open until01:00

Getting around

  • Airport transfer fee18000 JPY
  • Distance from city center2.5 km
  • Travel time to airport (minutes)65

Extras

  • Breakfast charge (unless included in room price)3267 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges5
  • Number of floors30
  • Number of restaurants15
  • Number of rooms 1039
  • Room voltage100
  • Year property opened1965
  • Most recent renovation2007

Parking

  • Daily parking fee1500 JPY
Property announcements

Royal Swimming Club is for hotel guests only (surcharge). The fitness center and the indoor swimming pool are closed on some days. Their business hours are subject to change. For more information on opening hours, please contact the property directly in advance. Guests with tattoos are not allowed to use the services.

Reviews of RIHGA Royal Hotel Osaka from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.7
Facilities8.3
Location7.7
Room comfort and quality7.8
Service8.9
Value for money8.5
High score for Osaka
Rating
9+ Exceptional (459)
8-9 Excellent (219)
7-8 Very Good (228)
6-7 Good (78)
<6 Below Expectation (110)
Time of the year
Mar - May (268)
Jun - Aug (254)
Sep - Nov (275)
Dec - Feb (297)
Don't miss out!Properties in Osaka are being booked every minute!
All guests (2,450)
All room types
All languages

Show reviews that mention 

Showing 1,094 verified guest comments
12345
9.2
Exceptional
Zhang from United Kingdom
Family with young children
Stayed 4 nights in October 2016

Great hotel with enough space for everyone ”

We stayed at the "Run of House" room in the RIHGA Royal Hotel Osaka for 4nights this time and we highly recommend it for family travelling with children. When we made the booking, we understood in general that it was hard to find a hotel room big enough in Japan so we were only looking for somewhere with a relatively larger room - we didn't realize what we booked in RIHGA was actually a Suite. It offered enough beds for everyone and a huge family bath/shower room. In addition, it has an extra living room (yes, that's correct!!), and an extra toilet room, which was a big nice surprise to all of us - and it was all reasonablely priced. RIHGA hotel itself is a grand hotel with quite a few nice restaurants and shops. Staff at the RIHGA are all very nice and speak good English. We would certainly like to come back in future.

Reviewed October 08, 2016

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10.0
Exceptional
Shigeo from Japan
Couple
Stayed 1 night in January 2019

So exciting. ”

Many thanks for the hospitality of Rihga Royal Osaka. It has good location near the center of the Osaka City. And there are so many lestaulant that we can take typical Japanese delicious foods. Yes , So convenient. Rooms are clean and so comfortable. We will make a choice Rihga Royal Osaka again on the next stay. See you next at the counter ! ! ! Have a great job , Rihga Royal Osaka. lol. (^ω^)

Reviewed January 22, 2019

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Dear Shigeo, First, we would like to thank you for taking the time to leave us your valuable comments. We are glad to hear that you enjoyed a comfortable stay with us, and we are honoured by your very kind praises. We are happy to hear that you would choose us again on your next visit, and we will continue to do our best to ensure that all guests enjoy a pleasant stay with us. From all of our staff, we look forward to your next visit. Sincerely, Customer Services Manager

Responded January 28, 2019
RIHGA Royal Hotel Osaka
8.7
Excellent
Gerald from Singapore
Group
Natural Comfort Twin
Stayed 1 night in April 2015

Great front desk service”

Staff, Room , Amenities

The front desk service was excellent, despite the hotel being not aware of the maximum occupancy of 3 in the Comfort Room, the staff took the initiative to co-ordinate and arrange for another bed to be setup on the very night in order for us to obtain a great night of rest. Room wise, the comfort room was spacious and constantly cleaned thanks to the cleaning staff. The spacious room located 20 stories high also has a great view of Umeda/Downtown Osaka to boast. To top it off, Comfort Room guest can also access the lounge which was adequate for some light reading and email work. Location wise, it may be a little far from Osaka Station. Rihga attempts to mitigate the problem by providing frequent shuttle service rides till the last bus leaving Osaka Station at 10:15 PM. More often than not however, we found ourselves taking a leisurely stroll back to the hotel after missing the last bus. The stroll which last approximately 30 - 40 minutes was quite manageable in a the fine spring weather.

Reviewed April 12, 2015

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10.0
Exceptional
Sarah from Philippines
Group
Stayed 3 nights in December 2017

very happy with RIHGA”

We're a group of 6 travelers, all first time travelers to Japan. We got two triple sharing rooms for our 3 night stay. Overall, we enjoyed our stay in RIHGA. They have a shuttle bus that will take you to Osaka Station and then from there you can take the train to your destination. I wasn't able to go around the property but they do have a 7-11 at the basement. Breakfast wasn't included in our package but we decided to try their buffet breakfast on our 2nd day. Quality and Taste are topnotch. Special mention to their square plates with partitions so you can get different food items without them mixing together. Staff are very friendly, courteous, helpful. Though the hotel didn't have complimentary airport transfers, they were helpful enough to give us options and instructions. You can opt to take the train/airport limousine bus from kansai airport to osaka station, or arrange a pick-up but for a fee. If ever I'll go back, I'll stay in RIHGA again.

Reviewed January 02, 2018

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9.0
Exceptional
Desley from Australia
Family with teens
Standard Double Non-Smoking
Stayed 8 nights in July 2012

Geat hotel ,staff and food, rooms were good size”

Location, Staff, Facilities

We stayed at the Rihga Royal in Osaka for 8 nights, we had 2 rooms. The staff were outstanding, the rooms were good size, modern and very clean, we had a great view from the 18th floor, breakfast was good quality food. We plan on going back to Japan in the not too distant future and would definately stay at the Rihga Royal Hotel again,

Reviewed July 22, 2012

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10.0
Exceptional
Analia from Philippines
Family with teens
Stayed 3 nights in April 2017

OSAKA FOR SAKURA. ”

Rhiga Royal Hotel is highly recommendable . The staffs are kind and accomodating especially the concierge. Service is good especially in the restaurants. There is a train station beside the hotel so we were able to see Osaka and Nara on our own through MTR.The very able concierge guided us through his well explained maps. There is also lounge that has free flowing drinks and cookies while overlooking the city proper. Also, we visited Osaka to admire and cherish the blooming of the cherry blosoms and to our suprise because just infront of the hotel are cherry blossom trees in their full bloom. We were very happy and satisfied. Rhiga Royal Hotel exceeded our expectations. And On our last night we were reffered to a very nice Italian cafe house that serve high grade beef, Osteria cafe just across the hotel. I would ddfinetely return to this hotel. Not only that, I would highly recommend it to everyone who is planning to visit Osaka. I am a very satisfied customer . Its all worth it.

Reviewed April 18, 2017

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8.3
Excellent
CAMILLO from Italy
Business traveler
Standard Double Non-Smoking
Stayed 1 night in July 2012

Hotel with a vey professional service”

Good location and rate

I have been staying at the Rihga Royal Hotel on the last night of my stay in Osaka because my usual hotel was fully booked. This hotel was a nice surprise for me, good rooms, good service and perfect location. I had to catch a train from Osaka Shin station the next morning and took only a few minutes to get there.

Reviewed October 01, 2012

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9.7
Exceptional
Michael from United Kingdom
Solo traveler
Stayed 2 nights in February 2009

Luxury at a Good Price”

Very good value for a luxury hotel; choice of breakfast arrangements (not just the inevitable buffet); 24-hour room service; 1st floor bar designed by potter Bernard Leach
Jacket requirement for one of the restaurants; general decor not greatly to my taste (typical modern luxury hotel look)

I booked this hotel online, having stayed at the Rihga in Kyoto once before. I have to say that the price I got online was very reasonable, especially when I discovered it included breakfast. I have stayed in many donwmarket "business" hotels in Japan that cost the same or even more than this stay at a luxurious upmarket hotel. The room was very big and comfortable, with a nice view of the river, and the service and services available at the hotel were everything one would expect from a hotel of this class. The restaurants were expensive, of course, but there was a massive choice, and the two I tried for dinner (an Italian and a Tempura restaurant) were certainly very good. Rather than the buffet breakfast, I chose a fixed course breakfast which was -- astonishingly! -- varied, but just the right size. Overall, I chose to indulge myself a bit, but if I had wanted to save money I could hardly have done better than this accommodation. Outstanding value for money.

Reviewed February 17, 2009

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9.7
Exceptional
Saluckjit from Australia
Couple
Small Double Bed Non Smoking
Stayed 2 nights in April 2015

Great hotel on prime location and value for money”

Superb location, great facilities and service-minded staff

I was not so sure of it at first coz the photos of the room shown on Agodo made our room look really small. However, when we checked in, the room was more cozy than small. We had all the amenities we needed. The hotel is also conveniently located right at Nakanoshima on the Keihan Nakanoshima subway line. As a matter of fact, there is an entrance to the hotel inside the subway station--you don't even have to get out in the cold. The hotel also provides very frequent shuttle bus services to and from Osaka Station until around 10 p.m. which is a bonus. The Japanese-style garden at the one of the hotel's cafe' was also really nice. Will definitely stay here again whenever I'm in Osaka and will recemmend it to everyone.

Reviewed April 14, 2015

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10.0
Exceptional
Kevin from United States
Couple
King Double
Stayed 2 nights in April 2017

Great stay, very convenient to public transportation ”

I had a great stay at RIHGA. The staff was attentive and went above my expectations. The hotel offers free shuttle service to JR Osaka station which was nice. There is also a subway right underneath the hotel that can take you all the to Kyoto in about a hour.

Reviewed April 06, 2017

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8.4
Excellent
Adeline from Singapore
Couple
Small Double Bed Non Smoking
Stayed 2 nights in August 2018

Excellent”

We enjoyed our stay at the RIHGA Royal Hotel. The room was clean, a 20- 30 min walk to the city centre, and conveniently, there was a 711 in the basement of the hotel. Overall, good hotel. The hotel pool and gym required an additional charge, sadly.

Reviewed August 27, 2018

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9.2
Exceptional
Gary from New Zealand
Couple
Run Of House - 2 Adults
Stayed 1 night in January 2020

Amazing for the price ”

On the negative side. It’s a little out of the way, but they do have a free shuttle bus to and from Osaka Station. We got a beautiful 27 square metre room for about the same as we paid a week earlier for a grotty business hotel in Akashi. Staff were helpful and more than happy to bring us a corkscrew and wine glasses. We didn’t have meals at the hotel, but picked up some breakfast at the 7-11 in the basement floor. We usually stay here when we visit Osaka. Great prices on Agoda for most days, but if you get to visit at off-peak times, the prices are amazing.

Reviewed January 07, 2020

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Dear Gary , First, we would like to thank you for taking the time to leave us your valuable comments. We will continue to do everything we can to ensure that our guests enjoy a pleasant and comfortable stay with us, and we hope that you would choose RIHGA Royal Hotel again. From all of our staff, we hope to see you again. Sincerely, Customer Service Manager

Responded January 14, 2020
RIHGA Royal Hotel Osaka
8.8
Excellent
Mariangela from United Kingdom
Solo traveler
Single Non Smoking
Stayed 3 nights in October 2018

Beautiful hotel in great location”

I spent 4 nights at the Rihga in the west wing side . As I was a solo traveler I was given a pretty small room which I would have found too small had I traveled with a bigger suitcase, as there would't have be enough space to comfortably open it on the floor. Initially the room also felt a bit hot and after the first night I had to ask for a way to air my room somehow. Also the duvet was too warm but sleeping without was a bit cold. Well, the hotel tried to accommodate my requests immediately by providing me with a air cleaner 'machine' and a lighter blanket to replace the heavy duvet. Their response was quick and the staff handled the issue with politeness and efficiency. Everything else was absolutely fine. I liked the free shuttle service to the main train station running throughout the day every 6 to 15 mins and the location of the hotel, at only 2 mins walk from the underground and only a stroll away from other amenities. Overall excellent service and very nice staff.

Reviewed October 31, 2018

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Dear Mariangela, First, we would like to thank you for choosing to stay with RIHGA Royal Hotel, and for leaving us your valuable comments. We are very pleased to hear your kind words regarding our service. We would also like to take this opportunity to apologize once more that the tempurature in your room was not comfortable for you. We will continue to do everything we can to ensure that our guests enjoy a pleasant and comfortable stay with us, and we hope that you would choose RIHGA Royal Hotel again. From all of our staff, we hope to see you again. Sincerely, Customer Service Manager

Responded November 08, 2018
RIHGA Royal Hotel Osaka
9.0
Exceptional
Foo from Malaysia
Couple
Small Double Bed Non Smoking
Stayed 3 nights in December 2014

definitely will stay here again if i come back to ”

free shuttle bus services to Osaka Station and Universal Studio Japan. Lots of eatery around the hotel. Value for money.

It's amazing that they offers free shuttle bus services to Osaka Station and Universal Studio Japan. Save us lots of transportation fees. Room are clean, tidy and big (according to Japan standards). I have a very nice stay in RIHGA.

Reviewed January 13, 2015

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8.8
Excellent
Kanchana from Australia
Family with young children
Run of House for 3 People
Stayed 6 nights in August 2018

Very Good Hotel & Location!!”

Hotel was pleasant and staff were friendly and helpful. We booked a family room which was quite large and clean. Location was bit away from the city centre, however hotel has an excellent shuttle bus service which runs regularly to Osaka Station and also the metro station was in front of the hotel. For the price paid, we wished that we had access to the pool and the gym. These facilities did not include in the price and if you want to use them, you have to pay extra. Overall, we had an enjoyable stay at this hotel.

Reviewed August 25, 2018

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10.0
Exceptional
Xiangyao from China
Solo traveler
Stayed 1 night in March 2017

Highly recommend ”

Pros: I stayed at presidential tower. They offer free breakfast, tea time, afternoon tea and cocktails at different time everyday at lounge bar for presidential guests. Room is a smaller compare with other 5 star hotel I've stayed in KANSAI area. They offer free cosmetic trial package which surprised me and I bought one next day. They have bubble bath and special treatment bath stuff, very good. Reception kept my luggage and sent to my room when came back late for check-in. Shuttle bus every 6 mins to Osaka station very convenient. Cons: A big hotel, different kinds of guests stay here. If you do like a quiet place with safety and privacy, should stay presidential tower. However, Too many children, they got together and celebrated something quite annoying in the lounge bar at night. This makes me confused they supposed to be told kept quiet and should not bother other guests.

Reviewed March 09, 2017

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8.8
Excellent
Sutee from Thailand
Business traveler
Standard Double Non-Smoking
Stayed 1 night in February 2016

Excellent staff service”

RIHGA Royal Hotel Osaka Staff excellent service us. We so appreciated

Reviewed March 01, 2016

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10.0
Exceptional
Lyle from United States
Couple
Deluxe Twin Non-Smoking
Stayed 2 nights in November 2018

Great hotel, great location”

American standard, very good staff, free shuttle service from hotel to Osaka (Umeda) Station, and Keihan train station is right underground of hotel so you can go to Kyoto or to Wakayama area and Nara.

Reviewed December 31, 2018

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Dear Lyle, First, we would like to thank you for taking the time to leave us your valuable comments. We are very happy to receive your kind words regarding our staff and their service. We are also happy to hear that you were pleased with the location of our hotel. We will continue to do everything we can to ensure all of our guests enjoy a comfortable stay with us, and we hope that you would choose RIHGA Royal Hotel again in the future. From all of our staff, we hope to see you again soon. Sincerely, Customer Service Manager

Responded January 04, 2019
RIHGA Royal Hotel Osaka
9.2
Exceptional
HUI from China
Couple
Run Of House - 2 Adults
Stayed 2 nights in August 2019

Very good”

Very nice staff and nice location. The hotel provides shuttle to Osaka station every 10 minutes, so it’s so convenient if you are gonna enjoy the umeda area.

Reviewed August 07, 2019

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Dear HUI, First, we would like to thank you for taking the time to leave us your valuable comments. We are very happy to receive your kind words regarding our staff and their service. We are also happy to hear that you were pleased with the location of our hotel. We will continue to do everything we can to ensure all of our guests enjoy a comfortable stay with us, and we hope that you would choose RIHGA Royal Hotel again in the future. From all of our staff, we hope to see you again soon. Sincerely, Customer Service Manager

Responded August 08, 2019
RIHGA Royal Hotel Osaka
9.0
Exceptional
Janet from United Kingdom
Couple
Standard Double Non-Smoking
Stayed 1 night in April 2013

A great place to stay”

Hotel shuttle bus, staff helpfulness, ambience

We have stayed here before when visiting Osaka and although it is not in the centre of things the hotel shuttle bus runs every 6 minutes to Osaka station and you can get everywhere from there. Staff speak good English and are always wanting to assist you. Seeing the ladies in their kimonos in the lobby as they head off to a dinner or celebration is always a joy. This is a westernised Japanese hotel not a western hotel trying to be Japanese and consequently the feeling you get staying there is special

Reviewed April 20, 2013

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