RIHGA Royal Hotel Osaka

The staff is so nice, upgraded my room and allowed us to early checked in Even location of hotel is slightly far from subway station but it's quite convenient to go to Osaka station by hotel limousine bus, almost depart every 15-30 mins and also on the way back to hotel Definitely I will stay at this hotel if I have a chance to visit Osaka again

I brought a group of 4 friends to Osaka for 3 days at the end of a very busy 3 week trip in S. Japan; I was not so focused on hotel amenities, more interested in location and price and cleanliness. Location is OK, if one doesn't mind walking 1/2 mile to train station (hotel has a very frequent free shuttle service, however, which is great!); subways in the RR station but not sure where else close by. But, we walked or took the subway everywhere, without any problem. Hotel is good; not sure whether any other location would have been any better.

Great Hotel with very convenient shuttle bus service every 10mins to Osaka Station.

We enjoyed our stay at the RIHGA Royal Hotel. The room was clean, a 20- 30 min walk to the city centre, and conveniently, there was a 711 in the basement of the hotel. Overall, good hotel. The hotel pool and gym required an additional charge, sadly.

I spent 4 nights at the Rihga in the west wing side . As I was a solo traveler I was given a pretty small room which I would have found too small had I traveled with a bigger suitcase, as there would't have be enough space to comfortably open it on the floor. Initially the room also felt a bit hot and after the first night I had to ask for a way to air my room somehow. Also the duvet was too warm but sleeping without was a bit cold. Well, the hotel tried to accommodate my requests immediately by providing me with a air cleaner 'machine' and a lighter blanket to replace the heavy duvet. Their response was quick and the staff handled the issue with politeness and efficiency. Everything else was absolutely fine. I liked the free shuttle service to the main train station running throughout the day every 6 to 15 mins and the location of the hotel, at only 2 mins walk from the underground and only a stroll away from other amenities. Overall excellent service and very nice staff.

Great from the start. The staff couldn’t of been more helpful, polite, and informative. When I asked for a room with a good view, as this was our first time in Osaka, the manager upgraded our room to a higher floor and a full suite. The hotel is nicely appointed with all the necessary facilities for a business stay.

++ Good location, very clean and super service. Free shuttle bus from Osaka station -- However, need to pay extra cost to access to the pool (not included in the basic room +3500yen /person) Restaurants/bars in hotel are expensive.

location is a bite "tricky" but onces you undertand how to move is very nice, beds are hard and to me my favorite beds :) the area is quite area , subwsy is at the baseman or the same hotel (privete line ) conecting the subway system , so not problem. the suttle work perfect as they said , if yiu have tine fo visit a far east Bazaar is located at eki marche , where the suttle bus arrived- :)

good value for money if you are only looking for a place to sleep at night. We were given a room on a low floor at the end of the corridor and our window looks out to the rooftop of some buildings, and the toilet seat had yellow removable stains, so it wasn't the best experience. wouldn't come back.

Staff was so kind because they got the room for us when we arrived 1 hour early and we were tired! The free service buss were so much people at night from Osaka station to the hotell. That's why I had to take a taxi when I went to back to the hotell.

Older hotel with lots of space

Hotel was pleasant and staff were friendly and helpful. We booked a family room which was quite large and clean. Location was bit away from the city centre, however hotel has an excellent shuttle bus service which runs regularly to Osaka Station and also the metro station was in front of the hotel. For the price paid, we wished that we had access to the pool and the gym. These facilities did not include in the price and if you want to use them, you have to pay extra. Overall, we had an enjoyable stay at this hotel.

I just check out from this hotel, and this hotel is really disappointed. My friend and I went to this hotel for a real good vacation after traveling from Kyoto. When we entered to this hotel, we said "Holy..Cow!! this hotel is gorgeous!!" Yes, the hotel lobby was beautiful and luxurious. We've got a deluxe twin room: room was big, but that's it. mattress was hard as stone, looked old (not an old-fashioned because the room had no fashion! never ever!), AC was loud like diesel engine truck. We also a little bit confused about the waters beside on the TV were complimentary or not. Shortened Review: The room condition: good The restaurants: good, but overpriced (breakfast buffet is awesome!) Shuttle service was nice. If the beds were nice, we would make reservation for our last day in Osaka. well.... If anyone want to stay this hotel for just sleeping, it would be a real good choice.

Very nice hotel, little out of the city center. Isn't a problem though, because they have a free shuttle service to osaka station every 6(!) minutes! Staff was friendly and room was nice and spacious.

5stars hotel in Osaka . Free Shuttle bus to Osaka Station. Car park 1500yen per night.

My colleague lost her gold bracelet at the room and i called back 2 days later after we check out. The staffs managed to find back the bracelet. It is very impressed that the cleaning staff very honest and efficient. They take care every little things left in the room. Great hotel and service.

Nicely located for business, free shuttle to Osaka station regularly. Slightly expensive since it is a business hotel with good restaurants and facilities. Location to shops and metro not walking distance, must take shuttle as it is located on one of the Government Islands on the River.

enjoyed our 7-day stay here.... staff were really very accomodating shuttle service was a big plus (hope they extend hours) location is not so good but the shuttle offsets it. all else isa a double thumbs up!!!

I like this hotel so much. The staffs are very helpful. Hotel has everything like bakery shop, pharmacy and many choices of restaurant. MRT station just 2 min away. They have very convenient suttle bus to/ from Osaka station but a long queue to wait. I wll come back.

This is really a first rated hotel for the cost and location. It is for an adult and/or matured business traveler. It has superb facility, large room and good staff for the cost. It also very well situated between Dotonbori and Osaka station.