Travelling to Macau SAR, China? Read all updated requirements before you book.
Exterior view, Rio Hotel Macau in Macau
Standard - Bed, Rio Hotel Macau in Macau
a tall building with a clock on the side of it, Rio Hotel Macau in Macau
Lobby, Rio Hotel Macau in Macau
Lobby, Rio Hotel Macau in Macau
Swimming pool, Rio Hotel Macau in Macau
Fitness center, Rio Hotel Macau in Macau

Removed from saved list

8.4

Excellent

14,510 reviews

14,510 reviews

Housekeeping299
Breakfast29
View24
See map
See map

8.0

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Casino Rio

10 m

Club VIP Lagend

140 m

G32 Gallery

150 m

Kou Ho Neng Mansion

200 m

World Trade Center

270 m

Popular landmarks
St. Dominic's Church

380 m

Macao Museum

670 m

Grand Lisboa Casino

730 m

Monte Forte (Fortaleza do Monte)

900 m

Historic Centre of Macau

990 m

Closest landmarks
China Travel Service

260 m

S. Januario Hospital

360 m

Casino StarWorld

380 m

Tourism Activities Centre

380 m

St. Dominic's Church

380 m

Rio Hotel Macau

Rua de Luis Gonzaga Gomes 33, Macau City, Macau, Macau SAR, China - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Macau City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Ruins of St. Paul's. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

870 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Excellent view

Inside city center

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "Please note that property not allowed the red health code or test positive for Covid-19 guests stay in hotel for the time being."
Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

42 travelers have booked today.

Value for money8.3
Distance to city center0KM
Location rating8.0
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport4.8 km

Rooms available at Rio Hotel Macau

Very good
Room comfort & quality

8

Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Family Room - (1 Double Bed 1 Single Bed)
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 double bed and 1 single b...
Enter dates to see prices
Deluxe
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
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Standard
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Special Offer - Standard Room - Free Upgrade to Superior Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Deluxe Double Suite
...
  • Room size: 66 m²/710 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Biao Zhun Tao Fang
...
  • Room size: 36 m²/388 ft²
  • Bathtub
Enter dates to see prices
Deluxe Twin Suite
...
  • Room size: 55 m²/592 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Deluxe Double Suite
...
  • Room size: 66 m²/710 ft²
Enter dates to see prices
Deluxe Twin Suite
...
  • Room size: 55 m²/592 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Rio Hotel Macau?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Rio Hotel Macau?

Parking is available for an additional charge. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Rio Hotel Macau?

Start your mornings right, with the continental and buffet breakfast options offered at Rio Hotel Macau. Adults can enjoy breakfast offered with an additional charge of 90 HKD if not included in the room rate.

What are my dining options at Rio Hotel Macau?

Rio Hotel Macau features an on-site restaurant for your dining convenience. Chinese cuisine is available for guests. Dishes are served in a la carte during opening hours.

Can special events be hosted at Rio Hotel Macau?

Large events and gatherings such as private events can be hosted at Rio Hotel Macau.

Can business events be hosted at Rio Hotel Macau?

On-site venues and convenient event services make Rio Hotel Macau an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The venue available at the hotel can accommodate up to 700 people.

What is the smoking policy at Rio Hotel Macau?

Rio Hotel Macau does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Rio Hotel Macau?

The closest train, metro, or bus station to Rio Hotel Macau is Guia Cable Car, 870 m away.

What restaurants are nearby Rio Hotel Macau?

Rio Hotel Macau’s neighborhood is Macau City which includes popular restaurants such as Wong Chi Kei, A Lorcha and Dragon Portuguese Restaurant.

What popular shopping places are close to Rio Hotel Macau?

Shopping options in Rio Hotel Macau’s Macau City neighborhood include Macau Fisherman's Wharf, G32 Gallery and Nam Kwang department Store.

What are popular attractions near Rio Hotel Macau?

Rio Hotel Macau’s location in the Macau City neighborhood makes it close to famous attractions including Ruins of St. Paul's, Senado Square and Historic Centre of Macau.

What popular natural sightseeing spots are close to Rio Hotel Macau?

Rio Hotel Macau’s nearby natural sights include Dr. Carlos d'Assumpcao Park and lapsapan located in the same Macau City area.

See map

Explore the neighborhood

What people love about Rio Hotel Macau

  • 9.2

    Exceptional
    Cleanliness

    "Family is happy with the environment and cleanliness and the price!"

    John

    |

    March 31, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Our room is very clean and comfortable."

    analiza

    |

    March 29, 2023

  • 9.2

    Exceptional
    Location

    "Great location!"

    Xuwei

    |

    March 26, 2023

Overall rating:

8.4

Excellent
14,510 reviews
Cleanliness
8.5
Facilities
8.0
Location
8.0
Read all reviews >
What travelers say they love:
Bathroom with shower and tub which was really nice.
Jean from Philippines
Group
More about Rio Hotel Macau

More about Rio Hotel Macau

Rio Hotel Macau

See the best of Macau with a stay at Rio Hotel Macau, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Macau is easy with a stay at Rio Hotel Macau, just 1.0 km from Ruins of St. Paul's.
The range of services provided by Rio Hotel Macau ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Macau. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Rio Hotel Macau are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Rio Hotel Macau include a separate living room, as part of the room design. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Rio Hotel Macau also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and casino.
Rio Hotel Macau lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Visit the sights and local attractions of Macau during your stay at the hotel. Try your hand at gambling at Casino at Venetian Macao located 5.0 km away, where various casino games are available.


Reasons to stay here

Rooms here are cheaper than 81% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

8

Most talked about facilities

Housekeeping

248 mentions

Breakfast

85 mentions

Internet

58 mentions

Swimming Pool

27 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Fitness center
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Mobile hotspot device
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smartphone device
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Buffet
Restaurants on site
Rio Coffee Shop
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

Rua de Luis Gonzaga Gomes 33, Macau City, Macau, Macau SAR, China
Excellent
Location

8

Airports
  • Macau International Airport (MFM) - Macau SAR, China
    4.8 km 11 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    27.3 km
Public transportation
  • Guia Cable Car
    880 m
Hospital or clinic
  • S. Januario Hospital
    360 m
Convenience store
  • 7 Eleven
    40 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • St. Dominic's Church
    380 m
  • Macao Museum
    670 m
  • Grand Lisboa Casino
    730 m
  • Monte Forte (Fortaleza do Monte)
    900 m
  • Historic Centre of Macau
    990 m
  • Senado Square
    1.0 km
  • Ruins of St. Paul's
    1.1 km
  • Macau Tower Convention & Entertainment Centre
    1.9 km
  • A-Ma Temple
    2.0 km
  • Casino at Venetian Macao
    5.0 km
Nearby landmarks
  • Casino Rio
    10 m
  • Club VIP Lagend
    140 m
  • G32 Gallery
    150 m
  • Kou Ho Neng Mansion
    200 m
  • China Travel Service
    260 m
  • World Trade Center
    270 m
  • Macau Sports Institute
    280 m
  • Bronze Statue of Xian Xinghai
    340 m
  • Casino Waldo
    350 m
  • S. Januario Hospital
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that property not allowed the red health code or test positive for Covid-19 guests stay in hotel for the time being.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until02:00
  • Check-out from11:00
  • Check-out until12:00
Getting around
  • Distance from city center0KM
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)90 HKD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors23
  • Number of restaurants1
  • Number of rooms 449
  • Most recent renovation2018

Reviews of Rio Hotel Macau from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.5
Facilities8.0
Location8.0
Room comfort and quality8.0
Service8.2
Value for money8.3
High score for Macau
Rating
9+ Exceptional (1,389)
8-9 Excellent (842)
7-8 Very Good (1,171)
6-7 Good (415)
<6 Below Expectation (491)
Time of the year
Mar - May (1,156)
Jun - Aug (1,049)
Sep - Nov (881)
Dec - Feb (1,222)

Show reviews that mention 

Showing 4,310 verified guest comments
12345
10.0
Exceptional
vivin from Indonesia
Family with teens
Standard
Stayed 2 nights in May 2019

Great hotel!”

The hotel has free shuttle bus from/to macau Ferry terminal until 20.45. Very easy if you want go to venetian, Parisian, city of dream in taipa just go to Macau Ferry terminal to catch the free shuttle bus to those hotel. Go to senado square also very easy (use Google maps) about 2 km. The room is simple and big, i get free upgrade family room, the bed was great, the bathroom also big and clean, there is mobile phone you can use for wifi/internet and call (free call to macau area). Everything was great! Very recommended!

Reviewed May 09, 2019

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded May 10, 2019
Rio Hotel Macau
10.0
Exceptional
moh from Malaysia
Couple
Standard
Stayed 3 nights in January 2019

Happy Stay”

The shuttle bus is looping from macau ferry terminal to hotel every 30min from 11am to 8.30pm daily. The location of the hotel is not far from the macau city center and the public bus is available every 10min. The lobby is grand with fantastic light fittings and accessories. The room is recently renovated and it is clean and spacious. The staffs are friendly and we received good help from the bellboy amigo Desmond. The casino has not much games mostly baccarat with lower limit on ground level while higher limit on level two.

Reviewed January 25, 2019

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded January 25, 2019
Rio Hotel Macau
10.0
Exceptional
charmaigne from Philippines
Group
Family Room - (1 Double Bed 1 Single Bed)
Stayed 2 nights in February 2019

Great Stay”

Staff are very accommodating. Facilities were clean. Room and Bell service is great. This hotel has a great location for it is just walking distance to food stalls, shops, and tourist attraction. Also, travel time from airport to hotel is very convenient for it is just less than 30minutes. It also has a free shuttle service from hotel to the port. Overall, Rio Hotel is a great place and highly recommended place in Macau.

Reviewed March 03, 2019

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded March 03, 2019
Rio Hotel Macau
10.0
Exceptional
Loraine from Philippines
Family with teens
Standard
Stayed 2 nights in February 2019

Great Choice”

What's good about this hotel is that they have a small shuttle from Macau Ferry Terminal to their hotel. There is also a public bus stop outside the hotel. What's nice about the hotel is they have clean and well maintained facilities. Room is very spacious and tidy. Staff were all accomodating. For a hotel with casino in it, Rio Hotel is still very peaceful, clean, and safe even for those travelling with kids.

Reviewed March 20, 2019

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded March 20, 2019
Rio Hotel Macau
10.0
Exceptional
Stephen
Group
Family Room - (1 Double Bed 1 Single Bed)
Stayed 1 night in July 2019

Rio is the place to be!”

This place was amazing. So cheap for all the comfort. The rooms are huge, the staff is so great and the restaurant even has two Michellin Stars. A free shuttle will take you to the ferry every hour and it is only around 10 minutes from the airport as well. It's quiet, comfortable and has everything you could ever ask for in a hotel.

Reviewed July 06, 2019

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded July 08, 2019
Rio Hotel Macau
10.0
Exceptional
John from Australia
Couple
Standard
Stayed 1 night in February 2019

Clean and comfortable”

Easy access with their shuttle from the outer harbour terminal. Friendly quick check in. Great concierge service. Easy 20min walk to senado Square 1.5km away. Good size rooms, comfy bed. REQUIRED AT CHECK-IN $1000hkd as security deposit. Pay in cash, returned in cash on check out.

Reviewed February 06, 2019

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded February 08, 2019
Rio Hotel Macau
10.0
Exceptional
Rhodaly from Philippines
Group
Family Room - (1 Double Bed 1 Single Bed)
Stayed 1 night in August 2019

We had a very fantastic experience at Rio Hotel! The check in and check out procedures were fast!”

The hotel exceeded my expectations. It has a free shuttle from the Outer Harbor Ferry Terminal which is about 5 minutes away to the hotel. We were greeted by a smiling & helpful staff at the entrance, check in was very swift and our room was even upgraded! Just wow! The hotel is close to the main attractions of Macau. What really makes this hotel stand out is their Filipino staff who were naturally friendly, smiling and helpful. Kudos to Rio hotel!!

Reviewed August 29, 2019

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded August 30, 2019
Rio Hotel Macau
10.0
Exceptional
Jenny from Malaysia
Couple
Standard
Stayed 1 night in October 2019

Everything is perfect”

Rio hotel provides free shuttle bus service in between ferry terminal to the hotel & gongbei port as well, the staffs are kind and helpful, the room is big and clean. Outside of the bus has a bus stop, which is really convenience. Most of the tourist spots are walking distance from Rio, if u r willing to walk.

Reviewed October 18, 2019

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded October 21, 2019
Rio Hotel Macau
10.0
Exceptional
Maria from Philippines
Family with young children
Standard
Stayed 2 nights in May 2019

Love this hotel ”

We love this hotel and we’ll definitely stay with them again when we visit Macau. The staff were very accommodating and polite. Our room was upgraded and our daughter was super happy with her own place (the sofa) plus the huge bathroom and bathtub. Their pool was so photogenic too and again staff were great. Good location walking distance to senado square, ruins of st paul, the sands, fisherman’s wharf and lots of good food finds esp the japanese one right on side of the hotel.

Reviewed May 15, 2019

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded May 15, 2019
Rio Hotel Macau
10.0
Exceptional
Sylver from Indonesia
Family with teens
Family Room - (1 Double Bed 1 Single Bed)
Stayed 1 night in July 2019

Excellent”

Staff very helpful before i book using my facebook name ,when precheck in hotel lobby request amend full name same with pasport/IC name and i dunno how to do ,i ask the hotel staff help me and the staff bring me to his office to use computer for more easier but after i login agoda account mention temporary not support this service i try call customer service and livechat but Q so long no response , in the end i try send email wait within 5-10 min agoda side direct help me amend full name . In the same time hotel staff ask me go bring my family to lunch first and try amend full name later , haha many thanks for Rio hotel staff

Reviewed July 21, 2019

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded July 23, 2019
Rio Hotel Macau
10.0
Exceptional
rebecca
Group
Family Room - (1 Double Bed 1 Single Bed)
Stayed 1 night in March 2019

friends from Australia”

The hotel was great. The staff were very friendly and helpful with our bags. Also with helping with us locations and how to get to places. The room was big and comfortable. Great location aswell! Thank yu for having us =)

Reviewed January 21, 2020

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded January 22, 2020
Rio Hotel Macau
10.0
Exceptional
teh from Malaysia
Family with young children
Family Room - (1 Double Bed 1 Single Bed)
Stayed 2 nights in February 2019

Location. Staff”

The location is OK if u like to walk. Almost attractive place is near. By teksi is just around 10min to the attractive place. And walk may be need around 20-30min. Is have many restaurant around the hotel. 7-11is just infront of the hotel. All the staff is very helpful. The free breakfast is OK but just not much choice. They just upgrade my room without any charge. And it got free shuttle bus also.

Reviewed February 27, 2019

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded March 01, 2019
Rio Hotel Macau
9.6
Exceptional
Donabella from Indonesia
Family with teens
Family Room - (1 Double Bed 1 Single Bed)
Stayed 1 night in October 2019

Satisfying! ”

I would really recommend Rio and definitely will be back for next trip. Pros: 1. staff was really helpful and nice especially one of the bellboy, and he even helped us to stop and store our luggage to the bus headed to the border. 2. Room is really clean (we got upgraded, thanks for that) Cons: 1. A little bit far from tourist place, it took around 20 minutes walking to senado square & ruins of st. Paul (approx MOP 30 if you take taxi, but way faster) 2. Shuttle bus only took you from hotel to pier or from pier to hotel. If you want to reach other place (e.g the Venetian, you can take the shuttle bus from Rio to pier then take the Venetian shuttle bus from the pier) But overall I love staying in the hotel, it was a nice and good place. Definitely recommended it!

Reviewed October 16, 2019

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded October 17, 2019
Rio Hotel Macau
10.0
Exceptional
Henry from United States
Solo traveler
Standard
Stayed 21 nights in March 2019

Excellent hotel”

Close to the outer Macau Ferry Terminal and a lot of the older casinos in northern Macau. Also, great access to local bus lines that will take you anywhere within Macau. As an added bonus, they let you borrow a cell phone with unlimited data (from what I can tell). Lots of good local food stores within a block serving good, quality meals. Will definately visit again!

Reviewed March 25, 2019

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded March 26, 2019
Rio Hotel Macau
9.6
Exceptional
Ciara from Philippines
Group
Standard
Stayed 1 night in October 2019

Fabulous”

Our stay here was exemplary. Bedroom, comfort room and facilities such as pool and gym is nice. Breakfast buffet was sumptuous. For midnight cravings, 7 11 is just around the corner. Many bus stops near the hotel for travelling to and from historic/tourist sites. Though we were surprised for incidental charges to paid immediately amounting to 1000MOP but fully refundable after a month if you use your credit card, i just dont know if its cash. Well hope Rio Hotel will not disappoint me and reverse back the 1000MOP. Overall, twas nice. You should bring swim attire for you to experience the pool. Oh, also place was relaxing; you need to spend time for about a day to explore the hotel and 2 days for Macau travel.

Reviewed October 31, 2019

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded November 12, 2019
Rio Hotel Macau
10.0
Exceptional
Sandra from Malaysia
Family with young children
Family Room - (1 Double Bed 1 Single Bed)
Stayed 2 nights in October 2019

Nice Room & Breakfast”

The room is spacious for the 4 of us. We slept very well because the beds were comfy and roomy. I personally like the big window. It provided us the view of the sea and city. At night we can see beautiful lights from the many casinos and hotels. In the day time, this big window allowed the sunlight in and provided us with natural light. Breakfast is also good.

Reviewed November 11, 2019

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded November 11, 2019
Rio Hotel Macau
10.0
Exceptional
rovee from Philippines
Family with young children
Standard
Stayed 1 night in February 2019

good hotel in macau”

i enjoy our stayed in rio hotel.. there is a free shuttle from the ferry terminal.. good location.. there is a 7/11 nearby.. clean rooms.. we surely stayed again in this hotel..

Reviewed March 02, 2019

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded March 03, 2019
Rio Hotel Macau
10.0
Exceptional
Pan from Malaysia
Couple
Standard
Stayed 1 night in January 2019

KL Malaysia”

One of the best hotel to stay at Macau. good location, friendly staff, comfortable room, good breakfast and bus stop just in front at Hotel. will stay again if price right

Reviewed January 27, 2019

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded January 29, 2019
Rio Hotel Macau
10.0
Exceptional
Fernaldy from Indonesia
Family with teens
Family Room - (1 Double Bed 1 Single Bed)
Stayed 1 night in June 2019

Spectacular place for Stay”

We stay for only 1 day, but the facilitation is ridiculous, we got free upgrade to Junior Suite, the room and the bathroom all really clean, the staff is really polite and can speak english, as we can only speak english that time. Thank you Rio Hotel Macau

Reviewed June 25, 2019

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded June 26, 2019
Rio Hotel Macau
10.0
Exceptional
JANUARY from Canada
Couple
Standard
Stayed 2 nights in March 2019

Staff are very accommodating, room is clean and food is awesome. ”

We want to commend Mark the staff in the lobby he is approachable, accommodating and hospitable. Great service. We definitely recommend the place. 👍🏼

Reviewed March 16, 2019

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Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded March 16, 2019
Rio Hotel Macau
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