Rio Hotel Macau
Rio Hotel Macau
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9.2
Exceptional

"Very clean and spacious"

Cherrie

|

April 25, 2018

Standard - Room plan Rio Hotel Macau
Standard - Room plan
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Lobby Rio Hotel Macau
Lobby
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Lobby Rio Hotel Macau
Lobby
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Swimming pool Rio Hotel Macau
Swimming pool
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See map Rio Hotel Macau
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Very good
Location
7.9
See all 6 photos Rio Hotel Macau
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What guests are saying:
The best!
Mark from Philippines
Family with young children
Free upgrade to double room, thumbs up for their service. Free shuttle bus to jetty, location is convenient. Will definitely go back to this hotel.
Suet from Malaysia
Group
Nice to sleep at here
Wei from Malaysia
Group
only issue was the wifi connection, could not be fixed and ended up with no wifi for both days/nights.
Min from Singapore
Couple
Great place
Rattanawan from Thailand
Group
Friendly staffs and hotel is good. the only minus point is the location where lack of eatery nearby and it's quite a distance to travel over to another side of the island. love the room, it's huge and bathroom is clean and big. helpful staffs too.
Pui from Malaysia
Family with young children
Room is very big and good location to go to downtown. Too many bus around hotel. And bellboy are very nice.
piengtawan from Thailand
Solo traveler

Rio Hotel Macau

Very good location
- Inside city center
- What's nearby?
Excellent
From 4437 reviewsSee what guests said
8.0
/
10
Excellent cleanliness
8.5
Recommended by 91% of guests
Value for money8.2
Distance to city center1KM
Location rating7.9
Nearest airportMacau International Airport (MFM) - Macau
Distance to airport4.7 km
91%

would recommend to a friend

Agoda Preferred Property

  • Free Wi-Fi in all rooms!

  • Sauna

  • Currency exchange

  • Steamroom

Room choices
8.0
Very good
Room comfort & quality
This property is in high demand!Booked 79 times since yesterday | 53 travelers are looking at this property right now
Suite
Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 double bed or 2 single be...
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Deluxe
Deluxe
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds or 1 double b...
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Standard
Standard
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
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Family Room - (1 Double Bed 1 Single Bed)
Family Room - (1 Double Bed 1 Single Bed)
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 single bed and 1 double b...
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Family Room Standard
Family Room Standard
...
  • Bathtub
  • 1 single bed & 1 sofa bed
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Twin/Double room - De Luxe
Twin/Double room - De Luxe
...
  • Bathtub
  • 1 single bed & 1 sofa bed
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Family Room
Family Room
...
  • Bathtub
  • 1 single bed & 1 sofa bed
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Family Room Standard
Family Room Standard
...
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    Double Standard Room
    Double Standard Room
    ...
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      Family Room
      Family Room
      ...
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        Have a question for Rio Hotel Macau?

        What people love about the property

        • 10.0
          Exceptional

          "Concierge staff very helpful giving me travel guide."

          JUN Y.

          |

          March 6, 2018

        • 10.0
          Exceptional

          "It was a great hotel big room and very good staff"

          jessica

          |

          March 5, 2018

        • 10.0
          Exceptional

          "Very good experience staying in macau"

          susanty

          |

          February 8, 2018

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        More about Rio Hotel Macau

        More about Rio Hotel Macau

        8.8
        Excellent

        "Great Location, Clean and big room."

        thien

        |

        March 7, 2018

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What they offer

        8.4
        Excellent

        "Staff was very good and helpful."

        Paul J.

        |

        March 14, 2018

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (4437)Booking.com Reviews (3006)
        8.0
        /
        10
        Cleanliness8.5
        Facilities8.0
        Location7.9
        Room comfort and quality8.0
        Service8.2
        Value for money8.2
        Provided by verified guests of Agoda
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        All guests (4437)
        All room types
        Showing 2830 verified guest comments
        12345
        9.2
        Exceptional
        Gretchen from Philippines
        Couple
        Standard
        Stayed 1 night in December 2018
        its nice but like every hotel in HK its small.”
        there is only 1 robe but the room is for 2 guests. its nice but small. checkin was a breeze.
        Reviewed December 11, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded December 11, 2018
        Rio Hotel Macau
        8.4
        Excellent
        Dennis from Philippines
        Family with young children
        Standard
        Stayed 1 night in October 2018
        Great Room and Friendly Staff”
        We really enjoyed our short stay here... I appreciate the staff at the concierge making a way when I found out that my room was given to other guest because of late flight arrival . Instant upgrade from standard to suite room... :-):-) The hotel location is strategic and near to all famous tourist attraction just walking distance and good thing that they have a free shuttle going to the ferry terminal.. I will consider this hotel again during my next visit to Macau.
        Reviewed December 07, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded December 07, 2018
        Rio Hotel Macau
        7.2
        Very good
        xiak from Malaysia
        Family with young children
        Standard
        Stayed 1 night in November 2018
        Free upgraded to suit”
        We’ve booked 2 room with 1 family room & another deluxe room both got free upgraded to suit, the deluxe suit is greater compare to the family suit. Appreciate for the free upgrade. Hotel staff is friendly. Hotel only provide free shuttle from Macao maritime ferry terminal but not cotai terminal pl
        Reviewed December 07, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded December 07, 2018
        Rio Hotel Macau
        10.0
        Exceptional
        Jeanyn
        Group
        Standard
        Stayed 2 nights in December 2018
        Thank you Rio”
        Booked standard room and got upgraded for free on a deluxe room during check in. You'd be able to receive vouchers for free drinks, spa discount and 50 dollar credit for casino. Bus stop is located in front of the hotel. Had a pleasant stay at rio!
        Reviewed December 07, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded December 07, 2018
        Rio Hotel Macau
        6.0
        WAI from Hong Kong
        Couple
        Deluxe
        Stayed 1 night in December 2018
        Staff is nice but location is not good”
        The location is 15 minutes away from down town. Need to take at least 2 buses to other tourist spots. Room is good, but water is not a good taste. Since some of the floors are allowed to smoke, there is a smoky smell in my non-smoking room. The price is reasonable and the staff are very nice and helpful.
        Reviewed December 06, 2018
        Dear Guest, Thank you for taking the time to tell us about your experience at the Rio Hotel Macau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rio Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
        Responded December 06, 2018
        Rio Hotel Macau
        9.2
        Exceptional
        KAI from Singapore
        Family with young children
        Family Room - (1 Double Bed 1 Single Bed)
        Stayed 3 nights in November 2018
        Exceptional”
        Booked for family room, the room is spacious and comfortable. Swimming pool and gym room can be better, not as new as the picture shown. Check in and out tooks some time, I asked for some deco for the room as it’s anniversary for us but the hotel didn’t do anything and no response as well which other hotel actually do deco for the room. So a bit disappointed for the bonus.
        Reviewed November 20, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded November 21, 2018
        Rio Hotel Macau
        8.4
        Excellent
        Timothy from United States
        Solo traveler
        Standard
        Stayed 1 night in November 2018
        Excellent”
        Hotel 30 minute easy walk from old Macau. Cannot beat price of one night stay. Limited shuttle from ferry terminal but you could use one of other hotel shuttle services and walk. Clean. Had access issues with Wi-Fi
        Reviewed November 16, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded November 17, 2018
        Rio Hotel Macau
        6.8
        Good
        Kiam from Malaysia
        Group
        Deluxe
        Stayed 1 night in December 2018
        Good”
        room quite big and bed is soft
        Reviewed December 11, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded December 11, 2018
        Rio Hotel Macau
        6.0
        Kiam from Malaysia
        Family with teens
        Standard
        Stayed 1 night in December 2018
        good and large”
        hotel room quite big space will come back again
        Reviewed December 11, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded December 11, 2018
        Rio Hotel Macau
        9.6
        Exceptional
        Michelle from Philippines
        Family with teens
        Family Room - (1 Double Bed 1 Single Bed)
        Stayed 1 night in November 2018
        AWESOME, AWESOME, AWESOME”
        We are a family of 6 people and I booked 2 family rooms for us and both rooms got upgraded to a Junior Suite. What a blessing! We love our rooms. But more than the spacious room, comfy bed and nice bathroom, the people of Rio Hotel are the true gem of this hotel. They are very friendly, warm, accommodating and helpful. You can sense the heartfelt and sincerest hospitality not because it is their job but because it is in their hearts to help and be of service. Special mention to Edmund, Dennis Jasper and the concierge guy (no nameplate) who lent me his lighter (to light a birthday candle for my sister-in-law who is celebrating today). I will HIGHLY recommend this hotel. Great job, guys!
        Reviewed November 28, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded November 28, 2018
        Rio Hotel Macau
        8.4
        Excellent
        Arleen from Philippines
        Family with teens
        Family Room - (1 Double Bed 1 Single Bed)
        Stayed 1 night in November 2018
        Hotel is nice and affordable.”
        Value for money hotel. They have shutle service from the pier going to tge hotel. Staff are very friendly and they normally deployed staff whi cam speak english. The only thing i did not like was, there's no shutle sercice from the hotle to airport. All the rest, it was a nice stay in Rio.
        Reviewed November 05, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded November 06, 2018
        Rio Hotel Macau
        8.0
        Excellent
        Yong from Malaysia
        Group
        Family Room - (1 Double Bed 1 Single Bed)
        Stayed 3 nights in October 2018
        Spacious room ”
        I booked a family room for three persons and the room is spacious with good amenities. However, the location is slightly less strategic compared to other popular hotels but this can be resolved by the fact that taxis are easily assessed in Macau. Gentle reminder to all tourists who plan to stay at the hotel: we are required to pay hkd1000 for deposit per room either in cash or credit card. This has to be taken into account while planning for a stay there.
        Reviewed October 30, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded November 01, 2018
        Rio Hotel Macau
        9.6
        Exceptional
        Cherry from Philippines
        Group
        Family Room - (1 Double Bed 1 Single Bed)
        Stayed 1 night in August 2018
        Great stay at a reasonable price!”
        only booked for a night and I regretted it should've stayed for more. booked a deluxe room and was upgraded to family suite at no extra cost! great staff as well. only downsidenis its a bit far from other big casino hotels nevertheless my parents and I enjoyed our stay in Rio!
        Reviewed October 24, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded October 24, 2018
        Rio Hotel Macau
        8.8
        Excellent
        Michael from Indonesia
        Couple
        Standard
        Stayed 1 night in October 2018
        Good Enough”
        We stay for one night just to visit and explore Macau.. The hotel location was good. There's bus stop in front of the hotel. you can take the bus to Macau Ferry Terminal only 3stop for $6/person Medicine store in front of the hotel if you need something and also there's 7 11 and some local restaurant near hotel. The room was good quite big and comfy but the bed not too comfy you can feel the spring. The facility good enough also have pool at the top level and Gym..also there's casino at the lobby
        Reviewed October 19, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded October 23, 2018
        Rio Hotel Macau
        8.0
        Excellent
        Angie from Singapore
        Couple
        Standard
        Stayed 1 night in September 2018
        Very good”
        Located in a less crowded area but no big deal because there are bus services on a high frequency to other part of the city. Have many Eateries around. Walkable fm Sands hotel. With plenty of sparkling crystal lightings, well polished marble floors/walls, Rio Hotel is really classy. Best hotel I have ever stayed. Will visit and book the hotel again.
        Reviewed September 26, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded September 27, 2018
        Rio Hotel Macau
        8.8
        Excellent
        Janette from Philippines
        Family with teens
        Family Room - (1 Double Bed 1 Single Bed)
        Stayed 1 night in May 2018
        Great services from Filipino Crew”
        Our room is so spacious that you will feel so comfortable and the breakfast buffet is really great! I’m really happy with their service especially to those Filipino crew that are so helpful in our needs and queries.
        Reviewed September 20, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded September 21, 2018
        Rio Hotel Macau
        9.2
        Exceptional
        HOI from Hong Kong
        Family with young children
        Deluxe
        Stayed 1 night in December 2018
        Exceptional”
        A very good experience to stay in this hotel. Service is good and rooms are big. It would be excellent if the hotel can focus more on the air quality of the room.
        Reviewed December 10, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded December 11, 2018
        Rio Hotel Macau
        8.4
        Excellent
        Susie from United States
        Family with teens
        Standard
        Stayed 1 night in November 2018
        Excellent”
        Location wasn’t as convenient due to my elder father’s limitation with walking distance. BUT...service was excellent!! Dennis and Mark were sooo very helpful and I would return just because of their impeccable and generous help! They also spoke English which was very helpful!
        Reviewed November 26, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded November 27, 2018
        Rio Hotel Macau
        8.4
        Excellent
        PEI from Malaysia
        Couple
        Standard
        Stayed 2 nights in November 2018
        Good location spacious space”
        Location good, room space is big. Two of us with 2 queen beds in the room. Big washroom with bath tub & shower. Definitely will recommend to my friends if they are visiting Macao. Easy access with bus stop infront of hotel.
        Reviewed November 17, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded November 20, 2018
        Rio Hotel Macau
        8.8
        Excellent
        Maria from Philippines
        Family with young children
        Family Room - (1 Double Bed 1 Single Bed)
        Stayed 3 nights in August 2018
        You get what you paid for”
        Pros: free shuttle service to macau ferry terminal only Free water refill bottles upto 4 bottles per request Bus stop is infront of the hotel Family oriented hotel Cons Only Filipino staffs are english speakers. Most of the employees are having a hard time speaking english.
        Reviewed September 04, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded September 05, 2018
        Rio Hotel Macau
        12345
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        • Very good location
        • Macau Museum