Rio Hotel Macau

Rio Hotel Macau

Rua de Luis Gonzaga Gomes 33, Macau City, Macau, Macau
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Standard - Room plan Rio Hotel Macau
Standard - Room plan
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    Lobby Rio Hotel Macau
    Swimming pool Rio Hotel Macau
    Standard - Room plan Rio Hotel Macau
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     Rio Hotel Macau

    Guest reviews

    8.1
    Excellent
    /10
    (5230 reviews)See what guests said
    10.0
    Exceptional

    "The staff was impeccable and so helpful."

    Scott

    -

    July 18, 2018

    8.5
    Excellent cleanliness
    Recommended by 91% of guests

    Property highlights

    • Free Wi-Fi in all rooms!

    • Sauna

    • Currency exchange

    • Steamroom

    This property is in high demand!Booked 60 times since yesterday
    Very good
    Location
    7.9
    See map
    Very good location - Inside city center
    Nearby
    Popular
  • Casino Rio10 m
  • Club VIP Lagend140 m
  • G32 Gallery150 m
  • Handover Gifts Museum of Macau170 m
  • Kou Ho Neng Mansion200 m
  • China Travel Service260 m
  • Macau Sports Institute280 m
  • Xian Xinghai Statue340 m
  • Casino Waldo350 m
  • Hospital Conde S. Januario360 m
  • Value for money8.2
    Distance to city center1KM
    Location rating7.9
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport4.7 km
    Select your room
    8.0
    Very good
    Room comfort & quality
    Suite
    Suite
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 double bed or 2 single be...
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    Deluxe
    Deluxe
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 2 single beds or 1 double b...
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    Standard
    Standard
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds or 1 double b...
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    Family Room - (1 Double Bed 1 Single Bed)
    Family Room - (1 Double Bed 1 Single Bed)
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 single bed and 1 double b...
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    Family Room Standard
    Family Room Standard
    ...
    • Bathtub
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    Family Room Standard
    Family Room Standard
    ...
    • Bathtub
    • 1 single bed & 1 sofa bed
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    Twin/Double room - De Luxe
    Twin/Double room - De Luxe
    ...
    • Bathtub
    • 1 single bed & 1 sofa bed
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    Family Room
    Family Room
    ...
    • Bathtub
    • 1 single bed & 1 sofa bed
    Enter dates to see prices
    Family Room Standard
    Family Room Standard
    ...
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      Double (Suite standard (non refundable))
      Double (Suite standard (non refundable))
      ...
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        Have a question for Rio Hotel Macau?

        What people love about the property

        • 8.4
          Excellent

          "The hotel is nice with a big room which can accommodate 4 of us."

          Jerry

          |

          January 12, 2019

        • 9.6
          Exceptional

          "Very satisfying stay."

          SU J.

          |

          January 11, 2019

        • 9.6
          Exceptional

          "Restaurants and farmacy is beside and it is so convenient ."

          Hoe

          |

          December 17, 2018

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        More about Rio Hotel Macau

        More about Rio Hotel Macau

        9.2
        Exceptional

        "Lovely big rooms."

        Hoi Y.

        |

        January 6, 2019

        An overview

        Show less

        What they offer

        8.0
        Very good

        "CASINO CLEAN HOTEL FRIENDLY STAFF"

        HOW H.

        |

        January 14, 2019

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (5230)Booking.com Reviews (2949)
        8.1
        /
        10
        Cleanliness8.5
        Facilities8.0
        Location7.9
        Room comfort and quality8.0
        Service8.2
        Value for money8.2
        Provided by verified guests of Agoda
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        All guests (5230)
        All room types
        Showing 3160 verified guest comments
        12345
        9.6
        Exceptional
        Fong from Malaysia
        Group
        Standard
        Stayed 4 nights in February 2019
        Big and clean room”
        The room is big and comfortable, we had free upgrade to deluxe room during our vacations. There is a bus stop just outside the hotel, it is very convenience to backpacker or free and easy traveler like us. If got chance to revisit Macau, sure I will stay in Rio Hotel again.
        Reviewed March 03, 2019
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded March 03, 2019
        Rio Hotel Macau
        10.0
        Exceptional
        charmaigne from Philippines
        Group
        Family Room - (1 Double Bed 1 Single Bed)
        Stayed 2 nights in February 2019
        Great Stay”
        Staff are very accommodating. Facilities were clean. Room and Bell service is great. This hotel has a great location for it is just walking distance to food stalls, shops, and tourist attraction. Also, travel time from airport to hotel is very convenient for it is just less than 30minutes. It also has a free shuttle service from hotel to the port. Overall, Rio Hotel is a great place and highly recommended place in Macau.
        Reviewed March 03, 2019
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded March 03, 2019
        Rio Hotel Macau
        9.6
        Exceptional
        rovee from Philippines
        Group
        Family Room - (1 Double Bed 1 Single Bed)
        Stayed 1 night in February 2019
        Fantastic place to stay”
        love the accomodations. staff was very helpful friendly, approachable, very professional and always assist with a smile. since a first timer seeing Macau, staying in Rio Hotel was the amazing experience my family and I had. A must recommended place to stay.
        Reviewed March 02, 2019
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded March 03, 2019
        Rio Hotel Macau
        9.2
        Exceptional
        thien from Vietnam
        Solo traveler
        Standard
        Stayed 5 nights in February 2019
        Great Hotel & Location”
        Got free upgrade. Everything is great in this hotel except the internet is extremely slow and the network is unsecure so I can't get to any of my bank website. Other than the internet issue, I highly recommend this hotel.
        Reviewed February 26, 2019
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded March 01, 2019
        Rio Hotel Macau
        8.0
        Excellent
        Pamela from Singapore
        Group
        Family Room - (1 Double Bed 1 Single Bed)
        Stayed 1 night in February 2019
        Big and Modern Guest Rooms”
        We booked a room for 3 adults and were pleasantly surprised to be given two double beds! The room was big, clean and very modern in furnishing. Location of the hotel was in the heart of Macau city but it should not matter too much because Macau is very accessible in many transport options. There was a free shuttle bus to the ferry terminal but we used the HZMB so we did bot take it.
        Reviewed February 22, 2019
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded February 22, 2019
        Rio Hotel Macau
        8.0
        Excellent
        Dion from Malaysia
        Couple
        Standard
        Stayed 2 nights in December 2018
        Aware if booking from Agoda”
        Please be aware that if you are booking through Agoda outside Macau, you need to double check with the staffs there before you check in. Had quite a troubling check in because they didn't have my record, but I did pay for the booking. Took me a lot of time to contact agoda, and they said it's because the "third party" didn't send the information to the hotel. Thanks to customer service, solved the problem in the end.
        Reviewed March 02, 2019
        Dear Guest, Thank you for taking the time to tell us about your experience at the Rio Hotel Macau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rio Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
        Responded March 04, 2019
        Rio Hotel Macau
        10.0
        Exceptional
        John from Australia
        Couple
        Standard
        Stayed 1 night in February 2019
        Clean and comfortable”
        Easy access with their shuttle from the outer harbour terminal. Friendly quick check in. Great concierge service. Easy 20min walk to senado Square 1.5km away. Good size rooms, comfy bed. REQUIRED AT CHECK-IN $1000hkd as security deposit. Pay in cash, returned in cash on check out.
        Reviewed February 06, 2019
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded February 08, 2019
        Rio Hotel Macau
        9.2
        Exceptional
        TIMOTHY from Malaysia
        Family with young children
        Standard
        Stayed 2 nights in February 2019
        Room 1611 was really nice. My daughter enjoyed walking around in the room because it is so spacious.”
        2000 MOP deposit was a bit of a surprise as I was not informed before booking.
        Reviewed March 03, 2019
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded March 03, 2019
        Rio Hotel Macau
        10.0
        Exceptional
        rovee from Philippines
        Family with young children
        Standard
        Stayed 1 night in February 2019
        good hotel in macau”
        i enjoy our stayed in rio hotel.. there is a free shuttle from the ferry terminal.. good location.. there is a 7/11 nearby.. clean rooms.. we surely stayed again in this hotel..
        Reviewed March 02, 2019
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded March 03, 2019
        Rio Hotel Macau
        10.0
        Exceptional
        teh from Malaysia
        Family with young children
        Family Room - (1 Double Bed 1 Single Bed)
        Stayed 2 nights in February 2019
        Location. Staff”
        The location is OK if u like to walk. Almost attractive place is near. By teksi is just around 10min to the attractive place. And walk may be need around 20-30min. Is have many restaurant around the hotel. 7-11is just infront of the hotel. All the staff is very helpful. The free breakfast is OK but just not much choice. They just upgrade my room without any charge. And it got free shuttle bus also.
        Reviewed February 27, 2019
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded March 01, 2019
        Rio Hotel Macau
        8.4
        Excellent
        KAH from Singapore
        Couple
        Family Room - (1 Double Bed 1 Single Bed)
        Stayed 1 night in February 2019
        Recently renovated hotel”
        Nice clean hotel with shuttle service from Outer Macau ferry terminal
        Reviewed March 01, 2019
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded March 02, 2019
        Rio Hotel Macau
        9.2
        Exceptional
        Ryan from Singapore
        Group
        Standard
        Stayed 3 nights in February 2019
        Room is big ”
        The room is big and comfortable. Overall is good but staffs are not so polite.
        Reviewed March 01, 2019
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded March 02, 2019
        Rio Hotel Macau
        8.0
        Excellent
        Chintya from Indonesia
        Group
        Standard
        Stayed 1 night in January 2019
        Great room ”
        checkin in the middle of the night, we got our room is up grade, but we had to give 4000 hkd for the deposit, we didn't even ask for that room. The room was not disappointed, so big, so beautiful, we just dissapointed with the deposit,because we use visa, and the resceptionist said, it will be back 2-4 weeks later. food have not many various of kind, the staff i think good enough.
        Reviewed January 30, 2019
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded January 31, 2019
        Rio Hotel Macau
        10.0
        Exceptional
        moh from Malaysia
        Couple
        Standard
        Stayed 3 nights in January 2019
        Happy Stay”
        The shuttle bus is looping from macau ferry terminal to hotel every 30min from 11am to 8.30pm daily. The location of the hotel is not far from the macau city center and the public bus is available every 10min. The lobby is grand with fantastic light fittings and accessories. The room is recently renovated and it is clean and spacious. The staffs are friendly and we received good help from the bellboy amigo Desmond. The casino has not much games mostly baccarat with lower limit on ground level while higher limit on level two.
        Reviewed January 25, 2019
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded January 25, 2019
        Rio Hotel Macau
        8.8
        Excellent
        Pui from Malaysia
        Group
        Family Room - (1 Double Bed 1 Single Bed)
        Stayed 1 night in January 2019
        great hotel .. spacious room”
        if u want to have a good rest after the whole day travel this hotel has it all. u get discount at the chinese restaurant the food was great. price almost the same as outside restaurant but is more comfortable eating here.
        Reviewed January 18, 2019
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded January 18, 2019
        Rio Hotel Macau
        9.6
        Exceptional
        Rahnee from Philippines
        Group
        Family Room - (1 Double Bed 1 Single Bed)
        Stayed 1 night in January 2019
        Superb and Classy”
        They upgraded us to a Suite Family room and allowed for a late check out until 2pm in the afternoon. The room is very clean ang spacious. They have heated pool and a gym. Buffet breakfast isn't included but costs 121HKD/MOP per person. Although there some staff who are quite impolite and impatient when we request for lacking toiletries as the default provided were only good for 2 persons. They are very kind Filipino lobby security who helped us in suggesting on how we make most of our stay in Macau. Overall, the place is worth the price you paid for.
        Reviewed January 17, 2019
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded January 17, 2019
        Rio Hotel Macau
        9.2
        Exceptional
        Chermaine from Singapore
        Couple
        Standard
        Stayed 1 night in January 2019
        Highly recommended! ”
        We had a comfortable and enjoyable stay at Rio hotel. Room was spacious and clean! Love the intricate interior design and would recommend to anyone staying over in Macau. Location may be a bit further off the main casino/food area but not for worry, these places are easily accessible via buses or walking. Overall, hotel is great and worth it!
        Reviewed January 11, 2019
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded January 15, 2019
        Rio Hotel Macau
        8.8
        Excellent
        Frances from Philippines
        Family with teens
        Standard
        Stayed 2 nights in December 2018
        Great Value for Money”
        We booked a Standard Room but they were able to upgrade us to a Family Room which although was in a smoking floor, was clean and odor-free. The staff are helpful, friendly, and prompt. The room and bathroom are very spacious and they provide a mobile phone for you to use. We already rented a wifi so I’m not sure on the reliability of the mobile phone but their wifi in the room is okay. Check-in was a breeze, free shuttle to and from the Macau Ferry Terminal was very convenient for us although this only comes every 30 mins so make sure to schedule accordingly. Their casino has a small smoking room so that smokers don’t affect other casino goers. Location is not central, about 20 mins walk to Senado Square area but is near enough to Sands Macau (10 mins walk) to take their free shuttle to Cotai side and there is a bus stop right outside the hotel.
        Reviewed January 02, 2019
        尊敬的阁下: 感谢惠赐有关下榻澳门利澳酒店的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启
        Responded January 03, 2019
        Rio Hotel Macau
        9.2
        Exceptional
        lee from Malaysia
        Family with teens
        Family Room - (1 Double Bed 1 Single Bed)
        Stayed 1 night in December 2018
        Good Stay!”
        The room is very spacious and clean! Booked 2 rooms and one of the room got free upgraded to suite. Nearby got few restaurant that you can get some food to fill stomach. Not bad. If the hotel able to provide shuttle bus to attraction area or to other hotels, that would be great!
        Reviewed January 01, 2019
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded January 02, 2019
        Rio Hotel Macau
        9.6
        Exceptional
        Onchuma from Thailand
        Couple
        Family Room - (1 Double Bed 1 Single Bed)
        Stayed 2 nights in December 2018
        Location, Room Facilities, Cleanness, Breakfast and Staff is Good”
        Hotel Location is great, the bus stop is in front of, 7-11 and supermarket is opposite nearly, can access to anyplace by bus easier. Very clean and big room. Many good Breakfast in buffet line and good taste. Staffs are helpful.
        Reviewed December 13, 2018
        Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
        Responded December 14, 2018
        Rio Hotel Macau
        12345
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        Rio Hotel Macau
        |Excellent 8.1
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        • Very good location
        • Macau Museum