Excellent 8.5
Based on 2584 reviews

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based on 2584 reviews
  • Cleanliness 8.7
  • Location 8.2
  • Room comfort and quality 8.7
  • Service 8.7
  • Value for money 8.7
  • Food and dining 7.8
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heng from Malaysia
Business traveler
Stayed 3 nights in January 2013
Clean and quiet hotel
Nice breakfast
good place to stay as it near to city town.is very convenient to all the shopping mall that are within walking distance.
Reviewed January 29, 2013

Wendy from Canada
Deluxe City View
Stayed 1 night in January 2013
Great Hotel & Friendly Staff
Clean, modern rooms & a central location
We were a group of 3 and we stayed at the hotel for 10 days during our visit to Hanoi. We had a superior room which was spacious with a large balcony and tastefully decorated, The rooms spotlessly clean and the beds very comfortable. Complimentary bottled water, tea, coffee and fresh fruit provided. The full breakfast offered a wide array of choices to suit any taste - hot foods, soup, bacon, pancakes, eggs made to order, cereal, fresh fruit, yoghurt and assorted breads. Best breakfast that we received during our 6 week tour of Southeast Asia. The staff were the highlight of our stay at the hotel. They were always helpful, ensured we were comfortable and any requests were followed upon immediately. They went out of their way to accommodate our needs and ensure we were happy. The level of customer service was excellent. We also used the tour guide services of Mr Bie who took care of all our trip excursions which were thoroughly enjoyed and good value. The hotel is a close walk to the lake, mausoleum and temple of literature. Overall a great hotel and the place to stay when in Hanoi.
Reviewed January 28, 2013

Patiya from Thailand
Stayed 1 night in January 2013
Lovely hotel but no good location
Great services
it was very nice with warm welcomes from their staff. the room was small but great designed.
Reviewed January 27, 2013

ALAN from Australia
Family with young children
Family Suite
Stayed 1 night in January 2013
Fantastic Hotel! Home away from home.
Service, service, service!
we can't recommend this hotel highly enough. stayed here for 7 nights over 3 different visits. great location and very comfortable rooms (we chose a room with no window which was dark and quiet...just what you need after the hanoi streets). what really makes this place so great though is the staff. not only impeccable service from everyone but a lot of care and friendship. the tour desk is not only very professional but gets the best deals for you as well....totally trustworthy. restaurant and breaky are very good (creme brule's every night)and the best massage i got in vietnam from the in house spa. definately the place to stay if in the old quarter!
Reviewed January 26, 2013

Carly from New Zealand
Stayed 2 nights in January 2013
The most welcoming and helpful service
Absolutely everything, could not fault it!
We arrived, shaken from a terrible taxi encounter and were greeted by the wonderful staff of Rising Dragon Palace Hotel. They made every effort to ensure our stay in Hanoi was enjoyable and positive, including checking us in 4 hours early, organising a day trip to Ha Long Bay, wonderful spa visits, recommending restaurants and must see sights, and organising not only an airport transfer at 4am, but also breakfast to take with us! The hotel itself was lovely, comfortable and welcoming with some beautiful touches. We had an amazing stay here, only wishing that we could have extended our trip. I would go out of my way to recommend that a visitor to Hanoi should stay here, whether you be a couple, family, or solo traveller.
Reviewed January 26, 2013

Bjorn from Netherlands
Stayed 2 nights in November 2012
Great Service
Breakfast, dinner
Overall best hotel we had during our 3 week trip through Vietnam. All our hotels were in the same price range
Reviewed January 25, 2013

Siam from Thailand
Deluxe City View
Stayed 1 night in December 2012
nice modern hotel with great service
modern clean room and excellent service from friendly staff
Actually this is my second time staying at this hotel. First time the hotel was still under renovation in some parts in April 2012. This time we (6 friends) arranged with hotel to rent a van and pick us up at the airport so we arrived early in the morning at the hotel. We asked the staff to find us a room so we could freshen up but it's too early. We understood and would be willing to pay extra for one room if available. They allowed us to use the spa rooms free of charge instead. We left some luggages at the hotel as we toured Hanoi and left for Sapa that evening. After we returned from Sapa in the early morning, they also provided us spa rooms to freshen up again. Then we stayed at the hotel three rooms but for only one night. The hotel and the rooms are small but nice clean modern style. But the great things are the staff of this hotel who understood and helped us a lot. They spoke fluent English and gave us useful information. We really appreciated thier service-mind and their smiles so we gave them Christmas gifts we brought from Thailand and they were surprisingly glad. We all had good times staying at this hotel. At night, we went out and experienced Vietnamese people "jamming" along the streets with happy faces on Christmas's eve. After all it's Merry Christmas!
Reviewed January 25, 2013

Robert from New Zealand
Stayed 3 nights in January 2013
Good value and central
Clean and tidy
Stayed here three nights during a cold snap (about 10c each day). Central in the old quarter. Food in restaurant was fine but pricey.
Reviewed January 24, 2013

David from United Kingdom
Stayed 4 nights in January 2013
Very pleasant hotel considering the price.
Friendly, clean, quiet
This hotel is tucked away in a small back street. It's been recently upgraded and bearing in mind the price is excellently fitted out. The staff are very friendly and helpful, not always the case in Hanoi! I can happily recommend this hotel as being a great base for exploring Hanoi.
Reviewed January 24, 2013

Kongwit from Thailand
Business traveler
Deluxe City View
Stayed 5 nights in January 2013
Clean and Neat Hotel
Center of Ha Noi City
I have stayed here ore than ten times last year and I will keep choosing this hotel in this year. This hotel is nice hotel with nice staff with smiles. All I see is they have improved their service since I first visited in 2010. If you are looking for reasonable price hotel with fully service mind, this hotel is your answer.
Reviewed January 22, 2013


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