2015
Excellent 8.5
Based on 2584 reviews

Verified traveler reviews

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Excellent



based on 2584 reviews
  • Cleanliness 8.7
  • Location 8.2
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for money 8.7
  • Food/Dining 7.8
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Jonathan from Canada
Couple
Deluxe
Stayed 1 night in November 2013
Hotel staff and tour desk was awesome
Tour desk room and location
Reviewed December 02, 2013

Cassandra from Australia
Family with teens
Deluxe City View
Stayed 3 nights in November 2013
Nice hotel
Best margaritas, lovely food, clean rooms
Room was a nice size, very clean although the walls are quite thin so you can the people in the next room. The food in the restaurant was very good and they made the best margarita's I had in Vietnam. I think it was good value for the money I paid.
Reviewed December 02, 2013

Wen from Singapore
Group
Family
Stayed 3 nights in November 2013
Comfortable stay, with the hotel centrally located
Firstly, the hotel staff were friendly and attentive. Secondly, it is centrally located to nearby restaurants and sightseeing places. Thirdly, the hotel is located at a quiet area.
Excellent location to nearby restaurants and 10 min walking distance to Hoan Kiem Lake. Initially we have booked 2 connecting rooms for 4 pax but were informed by the staff upon arrival that a connecting room already includes 2 separate rooms that share a common door. Hence, we requested to cancel a connecting room and asked for a refund. The staff were very flexible on this and agreed on it. The only drawback was that some of the rooms do not have windows, so remember to ask for one if you prefer natural light directed into your room.
Reviewed December 01, 2013

Luke from Canada
Solo traveler
Deluxe
Stayed 3 nights in November 2013
Good value for the money
The location, Bed & Staff
Over all and enjoyable experience. Staff was great and the location is good if you want to be in "old town". They also had a pretty good travel agent in the building that knew what they where doing.
Reviewed November 28, 2013

LEE from Hong Kong
Couple
Deluxe
Stayed 4 nights in November 2013
Not too bad
Clean, nice staff, good service
It wasn't too bad afterall, but the only turn-off of this hotel is that its too close to the Hanoi train station, which, we regularly hear the train horn throughout the night..
Reviewed November 27, 2013

casimir from United States
Business traveler
Family Suite
Stayed 2 nights in November 2013
overall satisfied
location, staff, cleanliness
The friendly staff and cleanliness made our stay quite comfortable.
Reviewed November 27, 2013

Chun from Hong Kong
Solo traveler
Family Suite
Stayed 1 night in May 2013
cheap price and good location
good restaurant nearby, good service, good local tour nearby
Reviewed November 26, 2013

Allan from Australia
Couple
Deluxe
Stayed 1 night in November 2013
Great value and location.
Location, friendly staff and value for money.
The rooftop restaurant provides excellent food. Overall great value for money and in a perfect position to explore the old district.
Reviewed November 25, 2013

YOKO from Japan
Couple
Deluxe
Stayed 1 night in November 2013
Room was clean staffs are friendly
Clean room, clean bathroom, friendly staff
Reviewed November 25, 2013

Kongwit from Thailand
Business traveler
Deluxe City View
Stayed 5 nights in November 2013
Nice Boutique Hotel
Classic, Private and premium service
The hotel is decorated with boutique style with nice necessarily facilities. The hotel is located is the alley 20 meters from main street. This prevents noisy from traffic in Ha Noi. Their staffs is very nice with smiles all the time.
Reviewed November 25, 2013


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