Excellent 8.5
Based on 2584 reviews

Recent customer comments

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based on 2584 reviews
  • Cleanliness 8.7
  • Location 8.2
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for money 8.7
  • Food/Dining 7.8
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Francien from Singapore
Stayed 1 night in May 2013
Not all it's cracked up to be
We had checked into the hotel at about 5am and we had to wait 1 hour for our room despite telling us we had to pay an additional U$25 for the early check in.As we were too tired, we just accepted the charge & got to the room. I'm assuming this room in Wing B was the newer wing because when we got back to this hotel on another night, we had a bad room. Anyway, this room was great, comfortable bed and it was quiet. We got much needed rest. The breakfast in this hotel is terrible. The so called fresh juices were much watered down. The food was average. Nothing spectacular.
Reviewed June 03, 2013

Martin from Germany
Stayed 1 night in May 2013
great, amazing, nice!
stuff, breakfast, service
Reviewed June 02, 2013

harry from Canada
Solo traveler
Deluxe City View
Stayed 4 nights in May 2013
Hotel is clean and convenient
clean, convenient and good services
Hotel is clean and convenient;however, central air-conditioning was out of service 2 out of 5 days and it was nearly unbearable given that Hanoi was 34- 35 degree during my stay.
Reviewed June 01, 2013

Clare from United Kingdom
Stayed 2 nights in April 2013
nce and easy i
location, staff comfy bed
Easy place great location great staff very comfortable
Reviewed May 29, 2013

LEE from Hong Kong
Solo traveler
Stayed 1 night in May 2013
Really a nice hotel.
Staff, Spa, Room
Reviewed May 29, 2013

Paul from Malaysia
Solo traveler
Stayed 3 nights in May 2013
Excelent stay with good staff
good location and easy to move from 1 corner to another
Reviewed May 29, 2013

Gareth from Canada
Stayed 2 nights in May 2013
Comfortable, fast Internet, decent staff
Bed, good bathroom, fast Internet
Reviewed May 29, 2013

Tung from Malaysia
Business traveler
Deluxe City View
Stayed 5 nights in May 2013
Clean, friendly and comfortable room
Near to shooping areas, centrally located
Good experience because they have a well english spoken staffs and really friendly
Reviewed May 28, 2013

Kwai from Malaysia
Deluxe City View
Stayed 4 nights in May 2013
Well design and compact
central located, friendly staffs, near to local food
Everything was great. However, we the inhouse massage was not great for the price. No skills at all.
Reviewed May 28, 2013

Shauna from Ireland
Stayed 1 night in May 2013
Lovey room, on the edge of old quarter
Very comfortable bed, stylish room, very helpful staff
Reviewed May 28, 2013


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