2015
Excellent 8.5
Based on 2584 reviews

Verified traveler reviews

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Excellent



based on 2584 reviews
  • Cleanliness 8.7
  • Location 8.2
  • Room comfort and quality 8.7
  • Service 8.7
  • Value for money 8.7
  • Food and dining 7.8
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Lolito from Canada
Couples
Deluxe City View
Stayed 2 nights in May 2013
Great staff!
Extremely helpful staff, convenient location and rooftop bar/restaurant
The staff were very friendly and assisted us with our tours, flights and transportation.
Reviewed May 10, 2013

Johan from Belgium
Couples
Deluxe
Stayed 3 nights in May 2013
friendly staff and very good breakfast
breakfast; price; clean rooms
Reviewed May 10, 2013

Susan from Australia
Couples
Deluxe City View
Stayed 3 nights in May 2013
Friendly, effect ion & helpful
The staff spoken good English, they were friendly and the rooms were clean and comfortable.
Reviewed May 09, 2013

Peter from Slovenia
Couples
Deluxe
Stayed 2 nights in April 2013
Good value for money
WiFi, breakfast, location
Reviewed May 08, 2013

Qiang from Germany
Solo travelers
Deluxe
Stayed 1 night in April 2013
Nice stay.
Comfortable room, close to city and main attraction, friendly staff.
Reviewed May 08, 2013

Nguyen from Vietnam
Couples
Deluxe City View
Stayed 1 night in April 2013
Great service, nice staff!
Staff, location, travel package
I stayed at this hotel on the first night of our honeymoon trip before travelling to Sapa and Halong Bay. We arrived very late but the staff waready and welcomed us warmly. They even prepare a nice cake and bunch of roses. We also booked the package to travel to Sapa and Halong Bay. And believe me, they offered a very great trip.
Reviewed May 08, 2013

Peter from Slovenia
Couples
Deluxe
Stayed 1 night in May 2013
It was comfortable and at good location
location, comfort, price
I had booked 2 rooms for one night and they werekind enough to change it to 1 room for 2 nights on my request for the same price.
Reviewed May 07, 2013

Inaayat from Canada
Couples
Deluxe
Stayed 2 nights in April 2013
Good value for the money
Value, location
Reviewed May 04, 2013

Jenny from Singapore
Groups
Family Suite
Stayed 1 night in May 2013
friendly staff
location, near to shopping area
Reviewed May 04, 2013

huan from Vietnam
Business travelers
Deluxe
Stayed 2 nights in April 2013
save money
clean, nice staffs, main area
Reviewed May 04, 2013


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