Ritz Boutique Hotel
Ritz Boutique Hotel
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"Convenient location, peaceful, quiet, lovely and friendly st..."

Ryo

|

April 17, 2018

Superior Queen - Room amenities Ritz Boutique Hotel
Superior Queen - Room amenities
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Aerial view Ritz Boutique Hotel
Aerial view
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Bathroom Ritz Boutique Hotel
Bathroom
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Facilities Ritz Boutique Hotel
Facilities
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Excellent
Location
8.8
See all 35 photos Ritz Boutique Hotel
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Ritz Boutique Hotel

Excellent location
- Inside city center
- What's nearby?
Excellent
From 561 reviewsSee what guests said
8.2
/
10
Excellent room comfort and quality
8.7
Value for money8.3
Distance to city center50 Miles
Location rating8.8
Nearest airportGia Lam Airport (VGL)
Distance to airport4.2 km
  • 890 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Hanoi

Room choices
8.7
Excellent
Room comfort & quality
Honeymoon Deluxe
Honeymoon Deluxe
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Family
Family
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed or 2 semi double...
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Superior Queen
Superior Queen
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 1 queen bed
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Deluxe
Deluxe
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds and 1 queen b...
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Standard Rom
Standard Rom
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 double bed
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Triple Room
Triple Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 1 single bed and 1 double b...
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Honeymoon Suite
Honeymoon Suite
...
  • Balcony/terrace
  • Shower
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Standard With View Suite
Standard With View Suite
...
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    Superior Double
    Superior Double
    ...
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      Deluxe With View Single
      Deluxe With View Single
      ...
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        What people love about the property

        • "Location is accessible and near to almost everything."

          Anna J.

          |

          September 3, 2017

        • "Staff are friendly."

          Taro

          |

          August 28, 2017

        • "Pros: very friendly and helpful staff, great location, big room."

          michelle

          |

          June 29, 2017

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        More about Ritz Boutique Hotel

        More about Ritz Boutique Hotel

        "The receptionist is very polite and helpful."

        Yi T.

        |

        November 7, 2017

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Vietnamese cuisine
        Vietnamese cuisine
        Pho Tiu Ba Phuong
        70 m Vietnamese
        Com Viet Nam
        120 m Vietnamese
        Gitano
        130 m Vietnamese
        American cuisine
        American cuisine
        Rosemary Kitchen & Sandwicherie
        30 m American, European, Vegetarian
        La Place
        110 m American, Asian, Cafe
        Surf'n'Fries
        170 m American, Eastern European, European
        Asian cuisine
        Asian cuisine
        Ashima Tu Xuong
        30 m Asian
        Hanoi Bliss Restaurant
        70 m Asian, Chinese, European
        7 miles Hanoi
        110 m Asian, Fast food, Pizza

        What they offer

        "They were all great, polite, helpful, happy and attentive."

        Jesper

        |

        January 3, 2018

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (561)Booking.com Reviews (226)
        8.2
        /
        10
        Cleanliness8.2
        Facilities7.2
        Location8.8
        Room comfort and quality8.7
        Service8.5
        Value for money8.3
        Provided by verified guests of Agoda
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        All guests (561)
        All room types
        Showing 473 verified guest comments
        12345
        10.0
        Exceptional
        Lorenzo from Italy
        Couple
        Standard Rom
        Stayed 4 nights in November 2018
        5 star hotel but cheap price. ”
        The room is well decorated with boutique style and the hotel service is perfect. We had a free quality breakfast. Toilet and room are always replenished and clean. The staff is always there to help out our inquiries. We book a tour to Sapa with the hotel and it's well organized. The staff are all friendly. We booked a pick up from the airport to the hotel with only 15 dollars per tour and got the way back without delays. We can access to Hanoi famous sightseeing easily by walk. There are many restaurants around by walk. The bed is comfortable and clean. I feel like staying in a 5 star hotel. We do recommend this hotel and will return to stay here for future visit. Thank you very much for the all comfort and best service.
        Reviewed November 12, 2018
        Dear Lorenzo, Thank you so much for your great review to us. I am very glad to hear about your satisfaction during your stay and specially your recognition of the great services from our staff and service. As the Sapa trip also. It is possitive feedack such as yours that encourages us so much in continuing making every guest stay a memorable one. I do not how to thank you for sweet feedback. Just to hope you back with us soon. Wishing you all the best Kind regards, Lucy Trinh/Ms
        Responded November 15, 2018
        Ritz Boutique Hotel
        9.2
        Exceptional
        Minh from Vietnam
        Group
        Superior Queen
        Stayed 1 night in October 2018
        Good hotel in Hanoi downtown ”
        The hotel is cleaned and have the good facilities The team is very friendly and kind support
        Reviewed October 23, 2018
        9.6
        Exceptional
        Lai from Malaysia
        Couple
        Superior Queen
        Stayed 1 night in October 2018
        Kind and helpful staff”
        The staff was very helpful by helping us to solve problems like losing wallet in the grabcar. We appreciate and felt thankful a lot with her immediate and efficient action on helping us. Also she made us a sandwich takeaway (FOC) so we can eat it in our flight.
        Reviewed October 16, 2018
        5.2
        ALAN from Vietnam
        Solo traveler
        Superior Queen
        Stayed 2 nights in September 2018
        New owner just started on 30/9/2018”
        I checked in when construction next door so a bit of annoying, good location.Breakfast basic, tiny room.
        Reviewed October 01, 2018
        Dear Alan, Thank you so much for your stayed with us. We just to change the owner is right. We told you sorry for that unconvenience. We have changed for all, We made new everything now. Thanks for your complement for our location. We want to expain for breakfast : We had some guests in that day with new owner. We was not make it enough. We have full from chief , staff, food ( menu ), fruit. You told us room have tiny size. You booked superior Queen have 32 cm. Smallest our room. It is not tiny if we compare with others room in other places. Thank you. Have a nice day.
        Responded October 21, 2018
        Ritz Boutique Hotel
        6.8
        Good
        Yeo from Singapore
        Family with young children
        Honeymoon Deluxe
        Stayed 1 night in September 2018
        Good”
        the room is ok. look nice & have towel decoration. But toilet look bad, toilet flushing cover missing, the jazz bath tube is not working.
        Reviewed September 25, 2018
        7.2
        Very good
        Phong from Vietnam
        Business traveler
        Superior Queen
        Stayed 6 nights in August 2018
        Friendly but small hotel”
        The staffs were supportive. The room was quite old. The hotel is in Old Quarter Area, so it is easy to access attractive locations by foot.
        Reviewed September 06, 2018
        8.4
        Excellent
        Maia
        Group
        Superior Queen
        Stayed 1 night in September 2018
        Great location ”
        The room is good, helpful staff, location is perfect, near the cathedral, and breakfast is great too!
        Reviewed September 05, 2018
        7.6
        Very good
        NGUYEN from Vietnam
        Solo traveler
        Superior Queen
        Stayed 1 night in August 2018
        Nice location. Right beside the church/few walk to Hoan Kiem Lake”
        Nice hotel, good location- few walk to the old quarter
        Reviewed August 28, 2018
        5.6
        Christina from United States
        Solo traveler
        Superior Queen
        Stayed 2 nights in August 2018
        Above average”
        The toilet leaked so the bathroom floor was always soaked and there were many mosquitoes in my room— I killed probably 15 and I was in my room only to sleep. It was musty and the construction started at 6:30 am. The staff were amazing and nice.
        Reviewed August 20, 2018
        8.0
        Excellent
        Peter from Taiwan
        Group
        Family
        Stayed 1 night in July 2018
        Great location, feels like an incomplete room, construction next door”
        This is in a great location next to St. Joseph's Cathedral. The staff was very friendly and spoke good English. The room was great with 2 comfortable twin beds. The toilet felt incomplete, as the controls were missing its front panels, but it was a minor eyesore. There is construction going on next door, and woke us up around 7 am. Besides that, it was an overall great experience. The staff helped us find the bus that would take us to the airport too.
        Reviewed July 09, 2018
        9.6
        Exceptional
        Kelley from United States
        Solo traveler
        Superior Queen
        Stayed 1 night in June 2018
        Staff booked terrible bus ”
        The hotel room is pretty nice and clean. The staff is nice although they are very pushy. They kept trying to sell me an open bus ticket with a company I wasn’t comfortable with so they could get commission. In the end they agreed to book a bus to Ninh Binh for me and others but on the bus they stopped far out and told us they would not go to Ninh Binh. Instead we had to pay extra for a motorbike ride to our homestay which was on the route of the original bus. The staff at the hotel kept saying how they valued quality and they were very upset I didn’t agree to the open bus. They were lovely but this bus ride was very poor and next time I would Recommend to be way of what they suggest.
        Reviewed June 26, 2018
        4.4
        WILIAM from Vietnam
        Solo traveler
        Superior Queen
        Stayed 3 nights in May 2018
        Insincere misleading Staff”
        Female Manager , could not would not confirm a booking. Also booked a taxi with their favoured company who turned out to be dishonest
        Reviewed June 13, 2018
        10.0
        Exceptional
        ING from Malaysia
        Solo traveler
        Superior Queen
        Stayed 1 night in May 2018
        Superb service and room”
        All staffs very helpful and friendly, Superb Hotel, Good Location, Room very clean and bed is comfortable to sleep. will be return again
        Reviewed June 08, 2018
        2.0
        Francis from Vietnam
        Couple
        Superior Queen
        Stayed 2 nights in May 2018
        Acceptable”
        We didn’t stay there no parking and too noisy
        Reviewed June 05, 2018
        7.2
        Very good
        tuan from United States
        Couple
        Superior Queen
        Stayed 2 nights in May 2018
        noisey and not old rooms”
        first night we had a room with very outdated and old bathroom. wifi was weak. after upgrading and paying more we got the large room but it was nosiey from old pipes or something and in the early morning there were loud construction noises. it is not pricey but you get what you pay for. there are better options on the same street, some even offer discounts. we move to a better hotel down the street. its a good location.
        Reviewed May 31, 2018
        9.6
        Exceptional
        Wacharawuth from Thailand
        Couple
        Superior Queen
        Stayed 3 nights in May 2018
        Good location”
        So good 😉😗😉😗
        Reviewed May 30, 2018
        10.0
        Exceptional
        stephanie from Australia
        Couple
        Superior Queen
        Stayed 3 nights in May 2018
        Best stay in Vietnam ”
        Me and my partner used this hotel as a sort of hub while we travelled to places like sapa and Halong Bay. It’s in an awesome location and the rooms are huge! Miss Thuy Phuong was the most amazing help to us. She helped us book anything we needed as well as let us leave our big suitcase at the hotel while we travelled other locations. We even emailed her from another location to help us book a ticket back because she was way more help than the hotel we stayed in SaPa. She made all our travels so easy. Was the nicest most helpful person I came across in Vietnam. Would highly recommend !
        Reviewed May 20, 2018
        6.0
        Andreas from Canada
        Couple
        Superior Queen
        Stayed 1 night in April 2018
        Loud loud loud”
        We got to the hotel and the room was nice and big, the bathroom was pretty nice as well, we had a great sleep until 7am on a Sunday morning it felt like the building was coming down! They were doing construction next door and it was beyond loud. The desk staff was friendly and I know there was nothing she could do about it. But I imagine this will be going on for a few months so be mindful if you want a good sleep! It’s in a good location however and a short walk to many shops and food in the old quarter
        Reviewed May 08, 2018
        7.2
        Very good
        Wong from Malaysia
        Couple
        Superior Queen
        Stayed 2 nights in April 2018
        Decent hotel”
        Staff is willing to assist customers for problems. Room size is fairly satisfactory. I love the concept, where the hotels provide you a choice to change the bedsheet daily or just make up the bed to save water. Breakfast is served by order with a spread of fruits.
        Reviewed May 02, 2018
        8.8
        Excellent
        Ryo from Malaysia
        Couple
        Honeymoon Deluxe
        Stayed 2 nights in April 2018
        Nice Hotel With Kind & Friendly Staff (Honeymoon Suite)”
        The staff was friendly and most accommodating. The room was spacious and comfortable, with all lovely decoration & arrangement. Located in old quarter near the St. Joseph Cathedral. Highly recommended!
        Reviewed April 20, 2018
        12345
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