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Ritz Garden Hotel Manjung

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Very good
Based on 320 reviewsSee what guests said
7.5
Ritz Garden Hotel Manjung
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7.5 Very good guest rating
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"Near to my working location and use to stay here before too...."

ANDREWMalaysia
Bathroom
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7.9 Very good location
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7.9Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

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Room choices
Family Suite
...
  • 10 m²/108 ft²
  • 2 bedrooms
  • 1 king bed
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Deluxe King
...
  • 12 m²/129 ft²
  • Non-smoking
  • 1 king bed
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Family Deluxe
...
  • Park view
  • 10 m²/108 ft²
  • 2 king beds
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Family Room
...
  • 10 m²/108 ft²
  • Non-smoking
  • 1 single bed and 1 king bed
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Executive Suite
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  • 10 m²/108 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Twin
...
  • 12 m²/129 ft²
  • Non-smoking
  • 2 single beds
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Verified guest reviews

Agoda Reviews (320)
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Cleanliness7.6
Facilities6.8
Location7.9
Room comfort and quality8.0
Service7.4
Value for money7.5
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Showing 244 verified guest comments
12345
8.0
Adli from Malaysia
Family with young children
Deluxe King
Stayed 1 night in July 2017
Great for family stays
Not too luxurious but rooms are clean and somewhat new. Supermarket is just right downstairs if you need to buy anything.
Reviewed October 26, 2017
Dear Adli, Thank you for your comment and we do appreciated it. This will help us to do better and better on future. Do visit us again as we will try our best to welcoming all our guests. Hope to see you again. Regards, The Management
Responded November 04, 2017
Ritz Garden Hotel Manjung
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10.0
MUHAMMAD from Malaysia
Couple
Deluxe King
Stayed 1 night in August 2017
nice and clean
will come again
Reviewed October 05, 2017
Dear Muhammad, Thank you for your comment and we do appreciated it. This will help us to do better and better on future. Do visit us again as we will try our best to welcoming all our guests. Hope to see you again. Regards, The Management
Responded November 04, 2017
Ritz Garden Hotel Manjung
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8.4
Vanessa from Malaysia
Business traveler
Deluxe King
Stayed 1 night in September 2017
Service is good
Was booking under the wrong guest's name but the front counter staff is kind enough to let me amend the mistake so that I didn't waste the first night of stay. Thumbs up for the service!
Reviewed September 14, 2017
Dear Vanessa, Thank you for your comment and we do appreciated it. This will help us to do better and better on future. Do visit us again as we will try our best to welcoming all our guests. Hope to see you again. Regards, The Management
Responded October 05, 2017
Ritz Garden Hotel Manjung
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8.8
RENALDI from Malaysia
Family with teens
Deluxe King
Stayed 1 night in August 2015
Nice
The place is new, nice and clean. But I do wish the lowered the price, since it is not close very to AEON, Teluk Batik, Lumut and Pangkor. Parking is available, but can sometimes be a hassle since it is sharing with the Supermarket there.
Reviewed September 14, 2017
Dear RENALDI, Thank you for your comment and we do appreciated it. This will help us to do better and better on future. As for the price, we will forward your message to our management and we will do our best to look into this. For parking issue, normally parking quite full during night time till the supermarket close (10.30pm). Do visit us again as we will try our best to welcoming all our guests. Hope to see you again. Regards, The Management
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7.6
HUI from Malaysia
Family with young children
Family Deluxe
Stayed 1 night in September 2017
Very good
Preferable if can have more brighter light in both corridor walk way and room.
Reviewed September 05, 2017
Dear HUI, Thank you for your comment and we do appreciated it. We will highlight this issue to our management and look into it. Do visit us again as we will try our best to welcoming all our guests. Hope to see you again. Regards, The Management
Responded October 05, 2017
Ritz Garden Hotel Manjung
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8.8
Lam from Malaysia
Business traveler
Family Room
Stayed 2 nights in August 2017
Good value for money
Staffs were friendly. Deposit if paid by credit card you need to keep checking your account for the next whole week to ensure its refund ( I advice to pay deposit by cash) Room cleanliness could've been better- left some tissue of unknown origin on the chair of the vanity table & noticeable dust at certain furniture angles (wasn't looking for it). Room cleaning service came at 10am (Why?) and after that kept coming until we hung the 'Do not disturb' tag at the doorknob (my fault I guess). Would definitely recommend it to other tourists
Reviewed August 20, 2017
Dear Lam, Thank you for your comment and we do appreciated it. This will help us to do better and better on future. As for the cleanliness, we will address this to our Housekeeping team and improve it. For the room cleaning came at 10am, maybe by that time we're running high occupancy and required Housekeeping team to clean and ready big number of room so they continue first with stay on room to avoid late make up room (for stay on room). We will ensure that this will not happen in future. Do visit us again as we will try our best to welcoming all our guests. Hope to see you again. Regards, The Management
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6.8
Pek from Malaysia
Family with teens
Family Deluxe
Stayed 1 night in August 2017
Clean but air-condition not cooling enough
We stayed in a 2 double beds room huge for 4 of us.Room is clean and comfy beds.The downside is the air conditioning not cooling.We went back to the room late at night so we thought it needed some time to cool down but unfortunately that is not the case.The lifts and reception area air freshener smell is too strong,a bit nauseating.The breakfast is simple & the staffs are all very smiley and friendly.
Reviewed August 17, 2017
Dear Pek, Thank you for your comment and we do appreciated it. This will help us to do better and better on future. We've address all your comment to respective department and we will look into it. Do visit us again as we will try our best to welcoming all our guests. Hope to see you again. Regards, The Management
Responded September 06, 2017
Ritz Garden Hotel Manjung
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8.4
ANDREW from Malaysia
Business traveler
Executive Suite
Stayed 4 nights in July 2017
Everything ok for me
Near to my working location and use to stay here before too.
Reviewed August 15, 2017
Dear Andrew, Thank you for your comment and we do appreciated it. This will help us to do better and better on future. Do visit us again as we will try our best to welcoming all our guests. Hope to see you again. Regards, The Management
Responded September 06, 2017
Ritz Garden Hotel Manjung
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8.4
Hanee from Malaysia
Family with young children
Family Deluxe
Stayed 1 night in July 2017
Excellent
I stayed at family room. it's Spacious room. it's located next to Billion supermarket. The Hotel has no swimming pool , so we drive about 5-10 mins to Pantai Teluk Batik. . 5 mins drive to AEON, TESCO. The receptionist will ask u to pay a deposit about RM 100 for family room and will refund after your room is ok during check out
Reviewed July 17, 2017
Dear Hanee, Thank you for your comment and we do appreciated it. Regarding the deposit, this procedure is actually to consumption if you have any room service during your stay. If don't have, then we will refund the deposit upon check out.This will help us to do better and better on future. Do visit us again as we will try our best to welcoming all our guests. Hope to see you again. Regards, The Management
Responded August 02, 2017
Ritz Garden Hotel Manjung
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6.8
Sharifah from Malaysia
Business traveler
Family Deluxe
Stayed 1 night in July 2017
Convenient Location and spacious room. Husband an
Good and worth the money
Reviewed July 10, 2017
Dear Sharifah, Thank you for your comment and we do appreciated it. This will help us to do better and better on future. Do visit us again as we will try our best to welcoming all our guests. Hope to see you again. Regards, The Management
Responded July 10, 2017
Ritz Garden Hotel Manjung
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12345
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Ritz Garden Hotel Manjung
|Very good 7.5
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