Excellent8.2
Based on33reviews
Riu Palace Bonanza Playa Hotel
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Swimming pool
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8.2 Excellent location
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8.2Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

  • Bar

  • Poolside bar

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Triple Room
  • Ocean view
  • 27 sq.m. (291 sq.ft.)
  • 3 single beds
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Presidential Suite
  • Sea view
  • 76 sq.m. (818 sq.ft.)
  • 1 king bed
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Single Room
  • 27 sq.m. (291 sq.ft.)
  • 2 single beds
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Standard Sea View
  • Ocean view
  • 27 sq.m. (291 sq.ft.)
  • 2 single beds and 1 double ...
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Junior Suite
  • Sea view
  • 56 sq.m. (603 sq.ft.)
  • 1 king bed
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Nearest essentials

  • Airports
    • 12 km
    • Palma de Mallorca Airport (PMI)
    • 129 km
    • Ibiza Airport (IBZ)
  • Hospital or clinic
    • 4.2 km
    • Hospital Son Dureta
  • Pharmacy
    • 5 km
    • Pharmacy
  • Convenience store
    • 5 km
    • Britvid Geocery Store
  • Cash withdrawal
    • 700 m
    • ATM

More about Riu Palace Bonanza Playa Hotel

An overview

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Verified traveler reviews

Agoda Reviews (33)
Booking.com Reviews (1581)

5.8

Filter by traveler type
  • Cleanliness 8.7
  • Facilities 8.4
  • Location 8.2
  • Room comfort and quality 7.9
  • Service 8.4
  • Value for money 7.9
Exceptional
based on 1 reviews
  • Cleanliness 10.0
  • Facilities 10.0
  • Location 10.0
  • Service 10.0
  • Value for money 10.0
  • Cleanliness 8.2
  • Facilities 7.0
  • Location 8.1
  • Room comfort and quality 8.2
  • Service 8.5
  • Value for money 7.6
Excellent
based on 6 reviews
  • Cleanliness 9.0
  • Facilities 10.0
  • Location 9.0
  • Room comfort and quality 7.2
  • Service 9.3
  • Value for money 8.7
Very good
based on 6 reviews
  • Cleanliness 8.7
  • Facilities 10.0
  • Location 7.3
  • Room comfort and quality 7.0
  • Service 6.7
  • Value for money 7.3
Excellent
based on 3 reviews
  • Cleanliness 10.0
  • Facilities 8.0
  • Location 8.0
  • Room comfort and quality 10.0
  • Service 8.7
  • Value for money 8.0
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Room type
  • Single Room
  • Standard Sea View
  • Triple Room

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Showing 33 verified reviews
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6.0
Rebecca from United Kingdom
Couple
Standard Sea View
Stayed 2 nights in June 2016
Disappointing. ”
Avoid room 902, or any room ending in 02, as these are not refurbished and are really depressing, the bathroom is also not great - a limited mobility wetroom with rails everywhere, not the sleek modern bathroom of the photos. Not quite the start to our anniversary stay we expected. We changed rooms but this room on the first floor was noisy, and personally I found it very odd having the bathroom straight off the front door, luckily no maids came in at an awkward moment but could easily happen. If you are a light sleeper don't bother staying here, blue lights that you can't switch off illuminate the room at night, and there are no proper doors to the bathroom (including the toilet) so light and noise are not prevented. Not recommended for friends to share. The breakfast was ok but cooked options very greasy and rude people pushing in front and taking tables. The pool area had great views but very basic unattractive pool and uncomfortable loungers, with bits of cigarettes, wrappers and god knows what else floating in the pool. The loungers were very close together with chain smokers all around, it wasn't a pleasant place to sit. The lunch at the hotel was ok but pretty basic, but be warned if you have dietary needs you might be in for a challenge - none of the staff actually seem to understand what gluten is and we had an interesting lunch with my meal being supplied, taken away after I'd eaten some and brought back again, it left me very concerned how ill I was going to be. Luckily we hired a car, mallorca is beautiful and we spent most of our time away from the hotel which was great.
Reviewed June 18, 2016
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9.2
Jenny from United Kingdom
Group
Standard Sea View
Stayed 3 nights in June 2016
Jenny”
Travelled with one other friend
Reviewed June 14, 2016
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9.3
Mary from Ireland
Solo traveler
Standard Sea View
Stayed 3 nights in October 2015
lovely, relaxing stay”
The staff were so friendly and helpful, cleanliness of the hotel were perfect, the facilities (pool, access to ocean, spa) were very nice
Our stay was lovely and relaxing. The staff were so friendly and helpful. Any question we had or request was responded to immediately. We were able to truly relax as hotel met all our needs.
Reviewed October 28, 2015
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9.7
Claire from United Kingdom
Couple
Standard Sea View
Stayed 3 nights in July 2015
Excellent hotel!”
Adult infinity pool
Love this hotel! The adults only infinity pool is so relaxing. Breakfast was excellent- a good variety. We did not eat dinner in the hotel (b&b). The rooms are very clean, modern and comfortable and all have ses view. The hotel staff are very friendly and helpful. Location is perfect- right on the sea and within easy reach of lots of excellent restaurants/ places to visit. We would go back to this hotel
Reviewed July 15, 2015
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8.0
Susan from United Kingdom
Couple
Standard Sea View
Stayed 4 nights in June 2015
Ideal for short break”
Welcome/Reception/Concierge Staff - excellent. Location - on the coast, 20 mins by bus to Palma, 5 mins to Portal Portas Marina, 10 mins walk to Illetas Beach & Restaurants.
Very good. Only dislike was breakfast (room) & service. In need of makeover as out of keeping with rest of modernised hotel. Too busy and scrabble for seats throughtout serving 8-10.30am. Too hot not enjoyable experience.
Reviewed June 07, 2015
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8.3
Barry from United Kingdom
Couple
Standard Sea View
Stayed 3 nights in May 2015
Good”
Location, Location, Location
Reviewed May 20, 2015
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8.0
Hazel from United Kingdom
Couple
Standard Sea View
Stayed 4 nights in September 2014
Bonanza”
Pool, sea, very efficient staff.
Excellent
Reviewed September 09, 2014
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8.3
MOOHO from South Korea
Solo traveler
Standard Sea View
Stayed 3 nights in July 2014
good”
good
Reviewed August 04, 2014
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4.7
Gilles from Switzerland
Family with teens
Triple Room
Stayed 14 nights in July 2013
Nice but lack of flexibility from staff”
Pool, closed to ocean, public transport
It was nice but...compared to last year, frustrating with an inadequate balance between costs and services. And, a lack of flexibility from the staff and illogical behaviors: --- the process to get free towels for the pool is complicated and doesn't work (suspicious staff). --- my son, 14 y/o was not accepted in the Dinner restaurant with his long short (knee covered), pair of jeans, therefore not a swim suit. Ridiculous in front of children. -- too many people book in advance their chairs around the pool. The booking from AGODA does not propose additional all-inclusive packages such as lunch/dinner. Therefore, spending 2 weeks in this hotel quickly becomes very expensive. In conclusion, we will not come back. Holidays are created to be relaxed, not to be frustrated by irelevant processes at expensive price.
Reviewed August 06, 2013
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6.3
SEYUN from South Korea
Couple
Stayed 2 nights in March 2013
normal”
there is no special thing. but every thing is ok.
Reviewed June 07, 2013
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