RIU PALACE TROPICAL BAY-ALL INCLUSIVE
Free Wi-Fi

RIU PALACE TROPICAL BAY-ALL INCLUSIVE

Norman Manley Blvd, Negril, Negril, Jamaica
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Junior Suite - Bed RIU PALACE TROPICAL BAY-ALL INCLUSIVE
Junior Suite - Bed
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    Swimming pool [outdoor] RIU PALACE TROPICAL BAY-ALL INCLUSIVE
    Swimming pool [outdoor] RIU PALACE TROPICAL BAY-ALL INCLUSIVE
    Fitness center RIU PALACE TROPICAL BAY-ALL INCLUSIVE
    Junior Suite - Bed RIU PALACE TROPICAL BAY-ALL INCLUSIVE
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    RIU PALACE TROPICAL BAY-ALL INCLUSIVE Reviews

    7.6
    Very good
    /10
    (1 review)See what guests said

    Things you’ll love about RIU PALACE TROPICAL BAY-ALL INCLUSIVE

    Things you'll love

    • Private beach

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    Exceptional
    Location
    10.0
    See map
    Exceptional location
    Value for money8.0
    Location rating10.0

    Rooms available at RIU PALACE TROPICAL BAY-ALL INCLUSIVE

    Ocean View Suite
    Ocean View Suite
    ...
    • Room size: 29 m²/312 ft²
    • Partial ocean view
    • 1 king bed
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    Partial Ocean View Junior Suite
    Partial Ocean View Junior Suite
    ...
    • Room size: 29 m²/312 ft²
    • Partial ocean view
    • 1 king bed or 2 double beds
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    Oceanfront Junior Suite
    Oceanfront Junior Suite
    ...
    • Room size: 29 m²/312 ft²
    • Ocean view
    • 2 double beds or 1 king bed
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    Junior Suite
    Junior Suite
    ...
    • Room size: 29 m²/312 ft²
    • Garden view
    • 2 double beds or 1 king bed
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    Deluxe Single
    Deluxe Single
    ...
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      Junior Suite Ocean View
      Junior Suite Ocean View
      ...
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        Junior Suite with views
        Junior Suite with views
        ...
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          Master Suite
          Master Suite
          ...
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            Junior Suite Ocean Front
            Junior Suite Ocean Front
            ...
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              Executive Premium
              Executive Premium
              ...
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                More about RIU PALACE TROPICAL BAY-ALL INCLUSIVE

                More about RIU PALACE TROPICAL BAY-ALL INCLUSIVE

                An overview

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                What they offer

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                Property's guest policies

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                Some helpful facts

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                Reviews of RIU PALACE TROPICAL BAY-ALL INCLUSIVE from real guests

                Provided by verified guests of Agoda
                Agoda Reviews (1)
                7.6
                /
                10
                Very good
                Cleanliness10.0
                Facilities8.0
                Location10.0
                Service2.0
                Value for money8.0
                All guests (1)
                Showing 1 review
                7.6
                Very good
                Yana from Russia
                Solo traveler
                Oceanfront Junior Suite
                Stayed 6 nights in April 2019

                Staff indifference ”

                We came to Jamaica for the second time and chose Riu Palace Negril because of location! Last year we stayed in another Riu Hotel, but didn’t like the sea bottom because it was covered with the seaweed! Here, the sea is amazing- crystal clear water, clean bottom! BUT the staff! They could have been more friendly and responsive! The most disappointing experience happened when I went to the gym! I forgot my water and while working out came to the water cooler, took the paper glass, poured some water and drank it! The next thing what happened was my biggest fear - it was not water, after that I noticed there was the notice on the cooler - do not drink! Yes, it was my bad, I didn’t pay attention and I was responsible for that! But who would put something like cleaning liquid in the bottle for cooler, except for water-where it is supposed to be water! But this is not what hurt me the most! Next, I rushed to the spa and asked the lady who worked there what was in the cooler, I wanted to know if that was something poisonous and if I had to take any medication or to see the doctor! She said that they were NOT responsible for gym and the water there! Then I reached the reception and asked for the manager, explained everything and she wanted to connect me to the spa because she said they were responsible for the water there, I rejected and after that she promised to call me back whenever she figured out the situation. Two hours passed and no one called! I called again, the manager was not there and I talked to another person and explained the same situation and he promised to call me back later! Nobody called the next day neither. I came the next day to the reception and the man told me it could have been the prank because no one would put any other liquid in the cooler and any notice on it as well. So was that funny? I don’t think so. Did I get any apology? Never.

                Reviewed April 21, 2019
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                RIU PALACE TROPICAL BAY-ALL INCLUSIVE
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                • Exceptional location