Free Wi-Fi in all rooms!
|Value for money||8.0|
For travelers who want to take in the sights and sounds of Hanover, RIU PALACE TROPICAL BAY-ALL INCLUSIVE is the perfect choice. With its location just from the city center and from the airport, this 4-star property attracts numerous travelers each year. With its convenient location, the property offers easy access to the city's must-see destinations.
RIU PALACE TROPICAL BAY-ALL INCLUSIVE offers impeccable service and all the essential amenities to invigorate the weary traveler. The property offers access to a vast array of services, including 24-hour room service, daily housekeeping, 24-hour front desk, luggage storage, room service.
All guestrooms feature a variety of comforts. Many even provide mirror, sofa, towels, internet access – wireless (complimentary), smoking policy – non-smoking available to please the most discerning guest. The property's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make RIU PALACE TROPICAL BAY-ALL INCLUSIVE the perfect base from which to enjoy your stay in Hanover.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
RIU PALACE TROPICAL BAY-ALL INCLUSIVE
Staff indifference ”
We came to Jamaica for the second time and chose Riu Palace Negril because of location! Last year we stayed in another Riu Hotel, but didn’t like the sea bottom because it was covered with the seaweed! Here, the sea is amazing- crystal clear water, clean bottom! BUT the staff! They could have been more friendly and responsive! The most disappointing experience happened when I went to the gym! I forgot my water and while working out came to the water cooler, took the paper glass, poured some water and drank it! The next thing what happened was my biggest fear - it was not water, after that I noticed there was the notice on the cooler - do not drink! Yes, it was my bad, I didn’t pay attention and I was responsible for that! But who would put something like cleaning liquid in the bottle for cooler, except for water-where it is supposed to be water! But this is not what hurt me the most! Next, I rushed to the spa and asked the lady who worked there what was in the cooler, I wanted to know if that was something poisonous and if I had to take any medication or to see the doctor! She said that they were NOT responsible for gym and the water there! Then I reached the reception and asked for the manager, explained everything and she wanted to connect me to the spa because she said they were responsible for the water there, I rejected and after that she promised to call me back whenever she figured out the situation. Two hours passed and no one called! I called again, the manager was not there and I talked to another person and explained the same situation and he promised to call me back later! Nobody called the next day neither. I came the next day to the reception and the man told me it could have been the prank because no one would put any other liquid in the cooler and any notice on it as well. So was that funny? I don’t think so. Did I get any apology? Never.