River Dolphin Hotel
Standard Twin Bed River Dolphin Hotel
Interior view River Dolphin Hotel
Swimming pool [outdoor] River Dolphin Hotel
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7.3
Very good
/10
(115 reviews)See what guests said
See map
6.0
Good
Location rating score
Parking
FREE
Free Wi-Fi

River Dolphin Hotel

Sangkat O Russei, Kapou, Kratie, Cambodia, 10104 - See map
"This place had big rooms and really amazing food."
Christopher - April 9, 2016
Excellent service
8.2 rating for service
Very good cleanliness
7.7 rating for cleanliness
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Steamroom

  • Air conditioning

This property is in high demand!

Last booked 11 hours ago

Value for money7.2
Distance to city center2 km
Location rating6.0

Rooms available at River Dolphin Hotel

7.6
Very good
Room comfort & quality
Standard Twin Bed
Standard Twin Bed
...
  • Room size: 23 m²/248 ft²
  • Country/region view
  • 2 double beds
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Standard Double Bed
Standard Double Bed
...
  • Room size: 24 m²/258 ft²
  • Country/region view
  • 1 queen bed
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Superior Double Room
Superior Double Room
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 1 queen bed
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Large Double Room
Large Double Room
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 queen bed
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 31 m²/334 ft²
  • Balcony/terrace
  • 1 queen bed
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Large Twin Room
Large Twin Room
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 2 double beds
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Family Room (4 Adults)
Family Room (4 Adults)
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 2 queen beds
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Standard Quadruple Room with Balcony
Standard Quadruple Room with Balcony
...
  • Room size: 23 m²/248 ft²
  • Balcony/terrace
  • 2 queen beds
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Economy Double
Economy Double
...
  • No Windows view
  • Non-smoking
  • 1 double bed
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Run of House
Run of House
...
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    What people love about River Dolphin Hotel

    • 9.2
      Exceptional
      Cleanliness

      "Room very clean."

      Elisabeth

      |

      April 1, 2017

    • 7.2
      Very good
      Bathroom

      "Bathrooms have been updated and were good."

      Abigail

      |

      September 1, 2018

    • 9.6
      Exceptional
      Staff 

      "The staff were super helpful especially Dine and the restaurant staff."

      Hannah

      |

      November 8, 2018

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    More about River Dolphin Hotel

    More about River Dolphin Hotel

    7.2
    Very good

    "Food was fantastic."

    Abigail

    |

    September 1, 2018

    An overview

    Show less

    What they offer

    5.6
    Review score

    "The pool was nice."

    Anna

    |

    February 9, 2017

    Read more reviews
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    Property's guest policies

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    Some helpful facts

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    Reviews of River Dolphin Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (115)Booking.com Reviews (282)
    7.3
    /
    10
    Cleanliness7.7
    Facilities7.1
    Location6.0
    Room comfort and quality7.6
    Service8.2
    Value for money7.2
    Rating
    9+ Exceptional (17)
    8-9 Excellent (22)
    7-8 Very Good (18)
    6-7 Good (12)
    <6 Below Expectation (19)
    Time of the year
    Mar - May (22)
    Jun - Aug (13)
    Sep - Nov (17)
    Dec - Feb (36)
    All languages
    All guests (115)
    All room types

    Show reviews that mention 

    Showing 88 verified guest comments
    12345
    8.4
    Excellent
    Vratislav from Czech Republic
    Couple
    Economy Double
    Stayed 2 nights in May 2019

    Excellent”

    Free tuk tuk ride to town and back whenever you like, nice swimming pool (bit damaged at few places), very helpful and friendly staff, we had them book us a minivan trip from Kratie to Siem Riep. Good food in the restaurant, some happy hours and additional 15% discount on food for hotel guests. Very good standard for such a small town.

    Reviewed May 07, 2019
    7.2
    Very good
    Johanna
    Couple
    Economy Double
    Stayed 3 nights in June 2019

    quaint, a little odd but helpful and decent ”

    Pros: The hotel is a little outside the town, but they offer a free ride into town with a tuktuk. The staff are very helpful and attentive. You have your own space There’s some gym equipment and a pool (we didn’t have a chance to try either tho) Cons: Our WiFi barely worked, and they did not seem quite sure how to fix it. It didn’t register for a good two days on our phones. The higher floors get very hot and our air con took a while to work too. The room we had was a little odd - random patches of discoloured paint, slightly garish colours and the “peep hole” in the door had a pretty big wedge of tissue sticking out of it, which was a little strange. I think for what you pay it’s okay, but not really worth it considering it was on the pricier end of the spectrum.

    Reviewed June 19, 2019
    7.6
    Very good
    David from Australia
    Solo traveler
    Deluxe Double Room
    Stayed 2 nights in June 2019

    Ok”

    It's getting a bit tired and needs some repair but l noticed they were repainting some rooms .lts a bit out of town but there is a free tuk tuk . The staff were good and the food was good also a ice big pool .

    Reviewed June 06, 2019
    8.8
    Excellent
    George
    Family with young children
    Standard Double Bed
    Stayed 2 nights in April 2019

    Nice accommodations with great staff”

    Staff was great. They clean not only the rooms but also the hallways (daily). AC was sufficient but I think due to the electricity setup in Kratie, the ACs are unable to operate at maximum power. Overall good stay for me and my kid.

    Reviewed April 29, 2019
    8.7
    Excellent
    Al from New Zealand
    Solo traveler
    Stayed 1 night in November 2014

    Affordable and confortable”

    Staff, room size, WiFi

    Sadly this hotel is effected by multiple power outages which really effects the overall experience of this hotel. Food was average. Its kinda difficult to pass negative remarks given how very friendly the staff are - and they truly are. With better management this place has huge potential. Set off a main road the property is quiet on a rural surrounding. Biking is the go and takes 5 - 10 mins to make your way into town. The overall quality of the room vs cost, is very affordable to say the least. NB: Seeing the Irrawaddy Dolphins is easily reachable by motorbike however 'IT IS POORLY SIGNPOSTED'.

    Reviewed November 20, 2014
    9.6
    Exceptional
    Hannah from United Kingdom
    Couple
    Economy Double
    Stayed 1 night in November 2018

    Great value for money, free tuktuk and lovely staff ”

    The location isn’t central but that’s fine because they offer a free tuktuk into and back from town. That worked really well and they were available whenever we wanted, we never had to wait Food was good, plus you get a 15% discount if you eat at their restaurant. The pool was lovely and deep, it gets lots of shade throughout the day. The staff were super helpful especially Dine and the restaurant staff. Our room didn’t have a window but it had a kettle and a fridge/freezer which was great, plus air con and a fan.

    Reviewed November 08, 2018
    7.2
    Very good
    Abigail from Australia
    Family with teens
    Standard Twin Bed
    Stayed 1 night in August 2018

    Cheap and cheerful”

    Small hotel a little away from town but tuk tuk service provided. Food was fantastic. Rooms were very clean but dated. Good sized. Bathrooms have been updated and were good. We stayed in 2 rooms for 1 night, unfortunately pool was out of service. Staff were great and friendly

    Reviewed September 01, 2018
    9.2
    Exceptional
    Elaine from United States
    Couple
    Economy Double
    Stayed 4 nights in February 2019

    Clean, nice room, friendly staff, pool, free ride to town restaurant.”

    We enjoyed our stay. Room was nice and big, clean, very friendly staff, pool available, free tuk tuk ride back and forth to town, restaurant.

    Reviewed February 25, 2019
    2.8
    Lindsay from France
    Couple
    Economy Double
    Stayed 1 night in February 2019

    The Last in Kratie”

    Passer à la langue suivante : français Hello Reservation made with room without window (we were informed). Arrived in it, small problem of air conditioning that does not work especially well. We went to the reception reported the malfunction and ready to consider a second night if the problem was solved or if another room would be offered. No gesture has been made. The solution was for the hotel to let our air conditioners run all day long to expect a chill when we return in the evening. And no analysis of the air conditioning system carried out. Very disappointed while we were without windows for $ 15 for one night all the same! The welcome is also to be reviewed. We know how to welcome you to share with you and pay for meals at the restaurant or when you take out your wallet to get a ticket. Otherwise, when you report a concern or schedule, we can show you that in any case nothing will be done for you. The morning girl was very cordial at the reception. In the middle of the day, the service leaves something to be desired by these gentlemen. And sneers also vis-à-vis customers would be to proscribe. To strongly advise against. A shame because the context of the place is rather nice. Cordially.

    Reviewed February 08, 2019
    8.8
    Excellent
    Severin from Switzerland
    Couple
    Deluxe Double Room
    Stayed 3 nights in March 2018

    enjoy!”

    very friendly staff, nice pool, tasty kitchen. I can recommand this hotel. They provide tuk-tuk-service which realy works perfectly. call from any restaurant in town and they ´ll pick you up. no problem

    Reviewed March 14, 2018
    8.8
    Excellent
    valerie from Canada
    Couple
    Stayed 2 nights in March 2017

    Nice staff”

    Nice staff. Reallt cool to have access at a free tuk tuk all the time. They give you good advice you can book bus, to see dolphins , to go to the mountain. Food is ok but not great. Pool is excellent. Nice room.

    Reviewed March 13, 2017
    8.4
    Excellent
    Regina from Germany
    Couple
    Large Twin Room
    Stayed 4 nights in February 2017

    good option in Kratie”

    Spacious room, equipped with fridge and water heater for coffee, bathroom with separate shower and hot water. The bathroom was lit very dimly. Nice to pool to refresh after a hot day out. Staff was very friendly and helpful with good English language skills. Breakfast good and really much food. Hotel is situated about 2km from the centre and the riverfront. They offer free Tuktuk service to bring you into town and pick you up. The driver even waited two hours with us when he drove us to the road where the bus to Vietnam was to stop to make sure we would get into the bus!

    Reviewed February 23, 2017
    10.0
    Exceptional
    stuart from United Kingdom
    Couple
    Stayed 2 nights in September 2016

    Really nice ”

    When we arrived on the bus a member of staff from the hotel was waiting on us to drive us to the hotel which was a lovely surprise. Fresh fruit juice on arrival. Lovely staff who helped us organise our excursion to see the river dolphins. Great restaurant downstairs. Room was great with nice big windows and balcony. The surrounding area is lovely.

    Reviewed January 30, 2017
    6.4
    Good
    Darren from United Kingdom
    Couple
    Standard Twin Bed
    Stayed 2 nights in January 2017

    Staff very friendly - facilities a bit worn - location a building site”

    Staff were very friendly & helpful and they definitely make this place more acceptable than it otherwise would be. The hotel itself is okay but it's location is awful, there's no getting away from the fact the area outside resembles a tip / building site - they are currently infilling the surrounding land so there was truck after truck dropping off mud / soil whilst we were there. Yes the free tuk tuk service is a winner. Yes there is a swimming pool which loses the sun come mid afternoon and backs on to the above mentioned building works. Yes there is a gym but the treadmill is on it's last legs - belt keeps slipping. Yes there is a ping pong table - bats broken. I actually witnessed a young Khmer boy destroy one of the bats whilst his mother flicked through her Facebook account without a care in the world - check your CCTV around 4/5pm on 24 Jan. He only stopped smashing it against the wall when I challenged him. Over priced for what it delivered

    Reviewed January 26, 2017
    8.8
    Excellent
    Allen from United States
    Couple
    Standard Double Bed
    Stayed 2 nights in January 2017

    Nice place, clean, great pool”

    After riding sleeper bus, bus the mini bus we wanted a pool to relax our butts, release the muscles and clean the dust from our cracks. Staff is wonderful and helpful Well worth the extra. A little out of the way but they offer FREE tuk tuk rides and rent motorcycles. We walking to the nearby street to eat and look in stores but the hotel has a nice menu. Did I tell you about the pool. Great. Nice big pool area. Our room was large with a balcony, fridge, coffee maker, 8 inch thick mattress and more. For a real treat for the brave and intetested, visit the very little restaurant (2chairs) on the dirt street behind the pool. Best salad I ate in this 88 day adventure. Good sausage too. We love to support the hardest working poor people we find by buying from them. Ate twice, my wife bought some shampoo we didn't really need (2 small packets) and gave the kids some candy she carries.

    Reviewed January 14, 2017
    8.0
    Excellent
    Sabine from Myanmar
    Solo traveler
    Standard Twin Bed
    Stayed 2 nights in April 2016

    Comfortable and good food!”

    Nice hotel, where u can really rest and take a breath. Comfy rooms, clean and very good food. I do think it is relatively expensive. Also, the airconditioning doesnt work great, so it doesnt get really cold. But for me it was cool enough. The pool is nice, but has too much chlorine in it. After washing my bikini it still smells like chlorine.

    Reviewed April 15, 2016
    8.7
    Excellent
    Stephen from United Kingdom
    Couple
    Deluxe Double Room
    Stayed 3 nights in March 2016

    River Dolphin Hotel”

    Helpful staff, free tuck tuck transport, there and back, to riverside. Food.

    Very nice stay at Rivet Dolphin Hotel, Kratie. Staff very helpful and attentive, while rooms comfortable. A little out of town but the free tuck tuck drop off and pick up service means that is no problem,

    Reviewed March 06, 2016
    4.0
    David from United Kingdom
    Couple
    Standard Double Bed
    Stayed 3 nights in December 2015

    OK but search elsewhere first”

    Staff, restaurant area and Receptionist

    This is an OK place. It may have been good at it's best. I wouldn't pay more than 20USD for the best rooms. Unfortunately the owner is constructing flats opposite the hotel so no more view of rice paddy fields. The work starts at 7am and you wake and eat breakfast to the sound of grinding metal and the dust from lorries. The neighbour blasts out drum and base each night to 11pm. It definitely does not have a village feel. It's a way out of town. Style, definitely not Boutique. Garish colours make the rooms feel oppressive. There must be better options in town. The owner should really tell Agora and Booking about the building work in the hotel description as they are the ones doing it.

    Reviewed December 31, 2015
    9.3
    Exceptional
    MARTIN from United Kingdom
    Solo traveler
    Stayed 4 nights in November 2015

    A very pleasant stay”

    The staff (outstanding), rooms, atmosphere

    You know where the hotel is when you book. It's on the outside of town and, if you like that, it's perfect. The staff could not be nicer, more helpful or happier. That alone is worth the stay. The rooms could not be cleaner or better. Swimming pool, restaurant and bar. What more do you want?

    Reviewed December 02, 2015
    8.3
    Excellent
    david from United Kingdom
    Couple
    Stayed 1 night in March 2015

    top place, very friendly staff”

    pool, restaurant, staff

    We found a really good deal on agoda at around £13 per night, we were really shocked at how well run and friendly this place was having just come from Laos, very friendly staff, giving information for what ever you need to know, they have motor bikes for rent, their own tuk tuks, a pool, very clean rooms, quite a nice little pool and a good restaurant, would definitely recommend to anyone

    Reviewed March 15, 2015
    12345
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