Excellent
From 223 reviewsSee what guests said
8.3
River Face Inn
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Location
Excellent
8.0
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  • Airport transfer

  • Free Wi-Fi in all rooms

  • Balcony/terrace

  • Room service [24-hour]

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Room choices
8.5
Excellent
Room comfort & quality
Two-Bedroom Apartment
...
  • 5 m²/54 ft²
  • Shower
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Family Suite Room
...
  • River view
  • 35 m²/377 ft²
  • 2 double beds
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Luxury with Breakfast
...
  • River view
  • 26 m²/280 ft²
  • 1 king bed
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Deluxe Room Air Conditioning
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  • Garden view
  • 25 m²/269 ft²
  • 2 single beds or 1 double b...
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Standard Air Conditioning
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  • Garden view
  • 25 m²/269 ft²
  • 2 single beds or 1 double b...
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Standard Double Room
...
  • River view
  • 25 m²/269 ft²
  • 2 single beds and 1 double ...
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Standard Family Room
...
  • Garden view
  • 28 m²/301 ft²
  • 2 double beds
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Real reviews from real guests

Agoda Reviews (223)Booking.com Reviews (471)
8.3
Excellent
Filter by guest type:
Cleanliness8.3
Facilities7.3
Location8.0
Room comfort and quality8.5
Service8.7
Value for money8.5
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Showing 214 verified guest comments
12345
9.2
Aileen from United Kingdom
Couple
Deluxe Room Air Conditioning
Stayed 2 nights in January 2018
Excellent”
Really recommend this place. Good value for money and beautiful setting by the river with hammocks and heavy wooden rocking chairs to laze away a few hours. Delightful cool staff, very friendly and helpful.
Reviewed January 22, 2018
10.0
Denis from Puerto Rico
Couple
Luxury with Breakfast
Stayed 2 nights in January 2018
Exceptional”
Very friendly staff, they really do their best) nice and clean room, i strongly recommend to book luxury or on the tree, you'll definitely like it)
Reviewed January 05, 2018
2.0
Jiahui from Hong Kong
Group
Deluxe Room Air Conditioning
Stayed 1 night in December 2017
very bad ”
they already over booking and switch us to another bad hotel, very bas experience
Reviewed December 29, 2017
2.0
Zhang from Hong Kong
Group
Deluxe Room Air Conditioning
Stayed 1 night in December 2017
Be careful of your choice - The hotel is overbooked, not only us but some other guests.”
The owner sent us to a brand new place due to the overbooking issue. we had no choice but to accept. There is no hot water in one room. Would like to compliant about their overbooking issues. Very disappointed!!!!!
Reviewed December 29, 2017
8.8
Nicole from China
Couple
Deluxe Room Air Conditioning
Stayed 1 night in August 2016
Book Yala safari”
Our room faced the river where some women washed clothes and swam. I saw the water from our bathroom directly flowed into this river. Then I think the river must be not clean.
Reviewed February 25, 2017
10.0
Peter from United Kingdom
Family with teens
Standard Family Room
Stayed 1 night in February 2017
Owner is Brilliant ”
Our family of 4 only stayed one night and hotel overbooked so we were moved to sister hotel across river. Big room beds comfortable big balcony and breakfast very good with lots of refills on tea & coffee with plenty toast
Reviewed February 22, 2017
5.6
Martin from United States
Family with young children
Standard Double Room
Stayed 1 night in January 2017
Good for a night ”
The place was good enough for a night. We had a fan room upstairs. The mosquito net were not long enough so when you had the fan on, it blew the nets around quite a bit. We stayed there for Yala. They run their own jeep tour. 5500 per person entrance included. That was a big disappointing, but I don't think it was the driver's fault. I just don't think those Yala tours should be advertised as safaris. Anyway good enough for a night.
Reviewed February 05, 2017
7.2
sarah from Australia
Couple
Standard Double Room
Stayed 2 nights in January 2017
By Sri Lankan standards was really good”
This property was really good. There were 2 beds with mosquito nets. A ceiling and stand fan and the bathroom was clean with hot/cold decent pressure water. There's some restaurant/shoos nearby. Main town is 3km but not much to see there. The staff were really helpful and beds comfortable. For improvement i would say: the towels need to be bigger. The wifi a bit better (it was reasonable/good). A kettle/cups/etc in the room. Otherwise it was a plesant stay - worth the $35p/n charge.
Reviewed January 23, 2017
10.0
Faith from Ireland
Family with teens
Standard Double Room
Stayed 4 nights in September 2016
Bliss by the river”
My kids and I stayed here for four nights and loved everything about River Face Inn. My seven and eight year old explored and played by the river's edge for hours, we all cooled off with a swim in the river in the afternoons. The staff could not be more welcoming or helpful, the whole guesthouse is immaculately clean and had my best veggie curries so far in Sri Lanka for dinner. I really recommend taking the jeep safari from River Face as the driver is superb; he drives safely on the main roads to the national parks, and once in the parks got us into the perfect position to see the animals. We were incredibly lucky and spent an hour watching a leopard, sometimes only metres away from us. The driver seemed to know where he would turn up again as he wandered through thick bush. We really recommend a few days at this green haven by the river.
Reviewed September 25, 2016
2.8
VIRANTHI from Sri Lanka
Family with teens
Standard Double Room
Stayed 1 night in September 2016
Horrible!!! Very poor customer service!!! The place wasn't even swept or cleaned knowing of our arrival! Thou they capitalize on a river, DO NOT EVEN THINK OF GETTING INTO THE MURKY WATERS!!! its dirt”
Horrible!!! Very poor customer service!!! The place wasn't even swept or cleaned knowing of our arrival! Thou they capitalize on a river, DO NOT EVEN THINK OF GETTING INTO THE MURKY WATERS!!! its dirty and muddy. Very lethargic staff who didn't bother. they were loud and noisy with their conversations!!! DO NOT RECOMMEND THIS PLACE AT ALL!!! TAKE IT OFF YOUR LIST!!! Im amazed at 8.7 rating and even to be listed on Agoda!!!
Reviewed September 19, 2016
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