River Grand Hotel
Deluxe Room River Grand Hotel
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6.4
Good
25.1% this month
/10
(174 reviews)See what guests said
See map
6.5
Good
Location rating score
Parking
FREE
  • Our Lady of Lourdes Church100 m
  • Corazon Pub & Restaurant410 m
  • West Side Saloon430 m
  • Lee Garden Plaza550 m
  • Post Laserdisc560 m
  • Rajyindee Hospital600 m
  • Thaksin Animal Hospital660 m
  • Dr Boon Chong Hospital700 m
  • Santisuk Market730 m
  • Cathay Tour780 m
  • Free Wi-Fi

    River Grand Hotel

    65 Chontrara Rd., Hat Yai Market Area, Hat Yai, Thailand, 90110 - See map
    "The room was beautiful and the stay although was short, but it was memorable."
    Diana - September 12, 2018
    Very good service
    7.0 rating for service
    Good cleanliness
    6.4 rating for cleanliness
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Laundry service

    • Smoking area

    • Elevator

    This property is in high demand!

    Booked 18 times

    Property ranking|Compared to 459 Hat Yai properties
    See all rankings
    Room size
    38 sqm.
    Cheapest price score
    Review score - United States
    6.7/10
    Room comfort score
    5.9/10
    Bigger than
    94
    %
    of Hat Yai properties
    Better than
    89
    %
    of Hat Yai properties
    Better than
    87
    %
    of Hat Yai properties
    Better than
    78
    %
    of Hat Yai properties
    Value for money6.7
    Location rating6.5
    Nearest airportHat Yai International Airport (HDY) - Thailand
    Distance to airport12.0 km

    Rooms available at River Grand Hotel

    Standard Double Room
    Standard Double Room
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Suite family
    Suite family
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Double Room (1 Adult + 1 Child)
    Double Room (1 Adult + 1 Child)
    ...
    • Room size: 44 m²/474 ft²
    • Shower
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Standard Single Room
    Standard Single Room
    ...
    • Room size: 27 m²/291 ft²
    • Shower
    • 1 single bed
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 27 m²/291 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Standard Single Room with Shower
    Standard Single Room with Shower
    ...
    • Room size: 27 m²/291 ft²
    • Shower and bathtub
    • 1 single bed
    Enter dates to see prices
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    More about River Grand Hotel

    More about River Grand Hotel

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

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    Property's guest policies

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    Some helpful facts

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    Reviews of River Grand Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (174)Booking.com Reviews (91)
    6.4
    /
    10
    Good
    25.1% this month
    Cleanliness6.4
    Facilities5.8
    Location6.5
    Room comfort and quality5.9
    Service7.0
    Value for money6.7
    Rating
    9+ Exceptional (7)
    8-9 Excellent (4)
    7-8 Very Good (13)
    6-7 Good (16)
    <6 Below Expectation (57)
    Time of the year
    Mar - May (18)
    Jun - Aug (29)
    Sep - Nov (24)
    Dec - Feb (26)
    All guests (174)
    All room types
    All languages

    Show reviews that mention 

    Showing 97 verified guest comments
    12345
    8.4
    Excellent
    S from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in July 2019

    Cleanliness ”

    The location of the hotel very convenient. The room was ok for us but not clean at all. Bed sheets got stained when we check in to the room. When we ask to change, the staff was asking so many questions. Language barrier. For Car parking very easy. Kindly please deploy English Speaking Staff. Very difficult to explain to them even through we used Language App.

    Reviewed July 17, 2019
    6.0
    Nixon from Malaysia
    Family with young children
    Standard Twin Room
    Stayed 1 night in June 2019

    Above average”

    everything is ok but the lift broke down

    Reviewed July 17, 2019
    8.4
    Excellent
    Noor from Malaysia
    Group
    Deluxe Room
    Stayed 3 nights in April 2019

    Comfortable hotel with wonderful staff”

    The hotel is basic but comfortable and clean. The food is halal and breakfast is simple but delicious. The staff is friendly and most helpful. It is not located near the sights and attractions but it's in a quiet area away from the hustle and bustle which is what we need for a good night's rest. Comfortable bed with rooms that can fit 3 comfortably.

    Reviewed May 01, 2019
    4.0
    Chien from Malaysia
    Group
    Deluxe Room
    Stayed 3 nights in June 2019

    Only good when you need a room for 3”

    1) AC did not function well - it took long to cool down the room 2) Minimal housekeeping - only upon request; food trash was not picked up after first night 3) Location is quite far from everything else - need to Grab most of the time 4) Staff could not understand English 5) Stingy with toiletries - toilet roll was skimpy and finished easily with 3 persons using; upon request only provide one roll at a time, needed to ask every day for replenishment; requesting hair dryer requires upfront deposit

    Reviewed July 06, 2019
    6.8
    Good
    Tunku from Malaysia
    Family with teens
    Deluxe Room
    Stayed 1 night in December 2018

    Value for money..you get what you paid for.”

    Stayed on the 6th floor. The room was not as bad as reviewed in some of the comments here. For the price paid for , I can expect what to get. Internet was fast, fridge was big(not mini bar), any other things were ok.

    Reviewed January 02, 2019
    5.2
    Shamim from Malaysia
    Family with teens
    Standard Double Room
    Stayed 5 nights in December 2018

    Above average”

    Old hotel, my 1st room was flooded with rain water but they change to other room. That new room have stiff bed, my mother room toilet kept on cloging. Other than that the staff is very helpful . Hotel is 10-15min walk to lee garden

    Reviewed December 21, 2018
    10.0
    Exceptional
    Diana from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in June 2018

    Forever my favorite ”

    The hotel staff was so friendly, and helpful. Made our stressful day a relieve. The room was beautiful and the stay although was short, but it was memorable. Had a great lovely country style breakfast as well. Thank you everyone

    Reviewed September 12, 2018
    6.4
    Good
    shanise from Malaysia
    Couple
    Standard Twin Room
    Stayed 1 night in August 2018

    Clean, comfortable”

    We got like a new room i guess. Clean, all the facilities can function well. Good breakfast menu. Open air Free parking available.But there's no iron & laundry facilities. Corridor super dirty. Maybe under maintenance. Overall i'm satisfied but will not repeat.

    Reviewed August 20, 2018
    2.0
    kah
    Group
    Standard Double Room
    Stayed 2 nights in April 2019

    not satisfied ”

    written can speak english but i dont think the girl there understand english .. the aircond function is not good.. the water heater water is slow. the hotel is old .. booked 4 room .. but changed two rooms because the aircond spoilt... and the way there service us is like not so friendly... very very very bad ....

    Reviewed April 17, 2019
    5.2
    kean from Malaysia
    Family with teens
    Suite family
    Stayed 2 nights in February 2019

    Room dusty & smelly. ”

    Room dusty, and smelly due to very old carpet, curtain. Furniture is old. Poor air circulation as there is no air exhaust fan in the room nor toilet.

    Reviewed February 11, 2019
    10.0
    Exceptional
    Nur from Malaysia
    Solo traveler
    Standard Double Room
    Stayed 2 nights in November 2018

    GOOD”

    Save money

    Reviewed December 26, 2018
    6.0
    Benjamin from Malaysia
    Solo traveler
    Deluxe Room
    Stayed 2 nights in October 2012

    Will do just fine, if you're not fussy”

    Firm mattress & pillows

    lee gardens isn't exactly next door, but city centre isn't all that far away really, just 15-20 mins easy walk. no english signage out front, but based on agoda location map, it's the only hotel around there. love the firm mattress & pillows. unfortunately shower water pressure is low, and barely a trickle at the sink; budget more time when using the bathroom, especially if you're in a hurry. this hotel might struggle a bit to score highly in the value-for-money stakes, but it's fine provided you're not too fussy.

    Reviewed October 11, 2012
    2.8
    winston from Malaysia
    Family with young children
    Deluxe Room
    Stayed 4 nights in December 2018

    Breakfast a dissapointment”

    I have wrongly booked my room from 24th dec 2018 to 28th dec 2018 instead of 25th dec 2018 to 29th dec 2018. The reception refused to let us check in due to wrong dates when we approached on the morning of 25th dec 2018. After some coercing we were finally allowed to check in after she checked with the manager. When we asked for the breakfast provided in our booking on 25th dec 2018, the staff refused completely. Worst hotel I have stayed so far from my booking with Agoda. Next time I may go for other hotel websites.

    Reviewed December 30, 2018
    6.4
    Good
    Lim from Malaysia
    Couple
    Deluxe Room
    Stayed 2 nights in November 2018

    Facilities & Location”

    Pro:- 1) Cheaper than Lee Garden Hotel 2) Staff is quite friendly 3) When the water heater is not working, the hotel will send its staff within 5 minutes to solve the issue. 4) The hotel provide 3 bottles of water for 3 of us 5) The hotel can provide hot water to consume upon request Cons:- 1) Do not have hair dryer 2) Need to walk about 8 minutes to Centara Mall 3) There is no shop-lots near the hotel 4) There is no water machine to refill water/take hot water to make tea

    Reviewed November 30, 2018
    6.0
    Elfa
    Family with teens
    Deluxe Room
    Stayed 1 night in June 2019

    Enough”

    Everything was good , but the breakfast not as good as you think And it's quite far from the greenway market

    Reviewed June 19, 2019
    9.6
    Exceptional
    Syaimaa from Malaysia
    Couple
    Standard Double Room
    Stayed 2 nights in March 2019

    Simple, clean, and HALAL breakfast”

    Polite staff, Strategic location, For breakfast, we can choose either fried rice, american bfast or rice porridge, and the most importantly, its HALAL.

    Reviewed March 04, 2019
    3.6
    Adnan from Malaysia
    Family with young children
    Deluxe Room
    Stayed 2 nights in December 2018

    Not friendly receptionist”

    Reception staff not friendly .Smelly Toilet adour .

    Reviewed January 01, 2019
    5.6
    Fahariah from Malaysia
    Family with teens
    Standard Double Room
    Stayed 1 night in September 2018

    so so ”

    1) parking at lower floor has scratch my lower body car 😩 (floor too narrow down). 2) room without window so damn hot 3) noisy at night 4) but hotel is at convenience location for shop n eat

    Reviewed January 01, 2019
    4.4
    Mohamad from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in December 2018

    not recommended if u want to stay longer than 1 day. No iron facilities. Old big tv 😂 but nevermind”

    the bed sheet color is yellow, the pillow is old. hard to get tuktuk. No hair dryer.

    Reviewed December 26, 2018
    4.8
    Mohd from Malaysia
    Solo traveler
    Standard Double Room
    Stayed 1 night in November 2018

    No hot water in the room”

    No hot water for shower and bath. No complement coffee or tea in the room.

    Reviewed November 05, 2018
    12345
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