Excellent”

I stayed at this raft room for 3 days and 2 nights during the weekdays. It was peaceful and the staffs were friendly. Nothing really stood out for me except for the extreme sports, which some were limited to group of people. So, if you are a lone traveler, keep in mind that there’re limited numbers of things you could do. Furthermore, if you are having trouble with your knees, I seriously do NOT recommending this place due to numerous steps that you have to walk uphills. I got quite a workout from just walking from my room to the cafeteria. I didn’t do the spa thing. It just wasn’t for me. I love that there are 3 pools that I could choose to swim within the hotel. Overall, I enjoyed my extreme sport activities and serenity of the place. It’s a decent place if you’re there as a group.

Very old room and aircon”

We stayed at river wing where the rooms are too old including old style TV (20 years ago), noisy air con with water dripping. One night there was electrical short circuit for the air con too. Good that the hotel move us to a brand new wing (cliff wing) for the last night of stay. The rooms on river wing and mountain wing must be renovated before offering to customers.

Very Old and Broken Rooms”

We stayed at river wing where the rooms are too old including old style TV (20 years ago), noisy air con with water dripping. One night there was electrical short circuit for the air con too. Good that the hotel move us to a brand new wing (cliff wing) for the last night of stay. The rooms on river wing and mountain wing must be renovated before offering to customers.

wonderful location”

We visited off season so were pretty much the only people there in this huge resort on the river. The old part of the hotel is a bit like a horror movie set but the new wing is great. There are some good faciities the slide in the pool is awsome. The minor bird gallery and their vocabulary is unusual We loved it for one night. I think its mainly a group conference place.

Apart from the Staff, the stay was fantastic!”

I was there to enjoy the short holiday and the hotel served us best on both value for money and the location. We wanted to stay somewhere in rural area since we would like to escape the crowded space. The hotel has enough facilities for you to enjoy the stay. There are so many activities you can do within the hotel space. The staff are not bad but not what I would say good as well. Some are helpful but some are not. All in all, the hotel is a good pick for your holiday in Karnjanaburi.

Nice location and view with the river and mountain ”

If you would like to find the hotel which comfortable and nice location in river and mountain, very nice spa (onsen Thailand), and many activities with adventure for your vacation. I strongly recommend this hotel.

Exquisite surroundings, Good facilities & Friendly Staff”

Approximately 1 hour drive from Kanchanaburi city in mountainous and bamboo jungle area, on the Khwae River. An extensive range of room options - the room I stayed was very comfortable. 3 pools. A range of outdoor activities, didn't ask about cost. Short drive to small village with restaurants and attractions, plus waterfalls and other cultural attractions in the area.

Nice surroundings Good value Relax Hotspring water”

Our stay was absolutely amazing. We got the Royal Wing rooms and they were gorgeous. The staff was so friendly and helpful and went above and beyond. The hotel was perfect.We intend to go to this hotel because of new very good spa, Rock Valley Hot Spring Fish Spa. I would recommend this place to anyone.

nice surroundings good value good staff”

very nice ambience in and around the hotel. Good value for money. location not hard to find. Has a nice spa in the hotel. rooms were rather old and furniture overused. breakfast rather average. Still recommended

Great hotel but over-run by Russian tour groups”

we booked this hotel on the net and our first impressions were very positive. the rooms were comfortable, clean and the river view rooms had an amazing view of the river. the main problem is the hotel is full (5 to 10 busses every day) of russian tour groups. we toured thailand not to have russian music playing by the poolside bars. the staff were fantastic, especially in the restaraunt. they all have an amazing service attitude and did an excellant job looking after us. we booked the river longtail boat ride and also booked a spa treatment at the brock valley hot springs spa across the river. unfortunately as we were due to depart the hotel 5 russian tour busses arrived and we had to compete with hundreds of russians all going to the same spa. khun mickey did a wonderful job looking after us there and tried her best to keep the russian hoards from the hot spings we were in. lack of wifi was also a problem. the only place wifi was available was in the lobby but the mozzies were a problem.

Relaxing Getaway from the Crowds ”

Pros: Gorgeous hotel; big room (Thai Raft); clean; good air con; relaxing atmosphere; 20 second boat ride to the onsen, which is unbelievable (it has 15 separate onsen pools); good food; friendly staff; If you want to get out of Bangkok (or any craziness in Thailand) and want to relax and chill out, this is the place; right on the Kwai River Cons: They have live music around 6pm, which can get noisy, especially if you want to relax quietly! You have to climb many steps to get around but oh well; about a 4-hour ride from central Bangkok; other than that, nothing really

Nice location with close to nature ”

Nice to stay with close to riverside. It is quite and nice atmosphere. there are many activities you can choose when you stay here. Especially, I recommend to use the hot spring spa. It is 2 min away by boat. appx. 3 hours spending there.

Perfect spot for family.”

I love the location and the activities the hotel offered. Accomodations are beautiful with 3 beautiful swiming pool. Staff are polite. We had perfect holiday.

Disappointing”

The resort is worn down, room was moist, old TV and only 5 channels, all Thai and with snow on the picture. Hot water doesn't get to much over lukewarm, toilet flush handle was broken almost all the way off. Staff at check in was rather rude and upset that she could not get a Thai ID, although I showed her my Thai driving license, also wanted one from nanny who was not staying there. Room service overpriced and not very good but deliver fast and open long. Info folder outdated, for instance phone numbers are not correct. Pool was nice, but old and not at all kid friendly. We had both a frog and a scorpion in the room during a 2 night stay & for unknown reasons the room phone was called at 5 and 6 am. Hard bed & pillow. A car is mandatory to stay here.

Good for hot spring & spa”

I reserved the old building that can't see the river and room is very old anyway it's cleans. Swimming pool is poor, need to renovated. BF is not satisfy. Recommended to go out for lunch or dinner at the waterfall area. Good experience for hot spring. Next time will reserve for new building next to the river.

Big but nice hotel”

This hotel is located in the woods next to the river. Its very quiet and peaceful. However, on the night we stayed there was a party with load music. Luckily we booked a Raft room, so could not hear much noise. The room is big with all necessary amenities and very spectacular view! It was amazing to see a sun rise, above the green forest with fog. The hotel has 2 pools, second one is on the other side with a small slider. Even through the pool was not so clean by kid had a fun time there. Breakfast was fine, not bad, but not so great as well. However, they have various of activities which are very closed to the resort. You should try ATV!

Few complimentary amenities and poor food”

Was inistally attracted by the hot spa, however no where on the site does it say you need to pay for it. 550baht per person is not cheap but we did it and enjoyed it. Just a shame they do not mention it as an extra to be paid for - I expected it to be included. Food at breakfast was average at best and definitely aimed at the Eastern European tour groups. Of which this hotel gets plenty. Food for room service was very poor according to my Thai wife and the food we had in the restaurant on our first night was also average at best.

Cheap with big room”

The room which I booked was around 3,300 THB. Although, the room is recommended for 2 persons but beds are wide enough for 3 persons to sleep together because there are 2 adjacent queen beds. The size of the room is big too, you have enough area to walk around the room without feeling too cramped. However, the price of adventure activities are too expensive. You need more than 500 THB for riding ATV in the specific area.

Group hotel”

Hotel for groups. Seems like some parts have never been renovated in 30 years. Not recommended for relaxing. Cliff wing room was new with nice river and mountain view. Big swimming pool. Good A-la-carte dinner but horrible breakfast.

Amazing views & room”

Stayed here for 2 nights and the room was beautiful, the views are breathtaking and surrounding hotel very nice. There was a little bar which was fun with the locals singing and chatting. Would stay here for views alone. Food good too but breakfast mainly Thai.