River Palace Hotel & Spa
River Palace Hotel & Spa
See all 64 photos
 River Palace Hotel & Spa
See all 64 photos
Lobby River Palace Hotel & Spa
Lobby
See all 64 photos
Lobby River Palace Hotel & Spa
Lobby
See all 64 photos
Interior view River Palace Hotel & Spa
Interior view
See all 64 photos
See map River Palace Hotel & Spa
See map
Location
Good
6.7
See all 64 photos River Palace Hotel & Spa
See all 64 photos
Removed from saved list
Very good
From 307 reviewsSee what guests said
7.7
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Hot tub

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Room choices
8.3
Excellent
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
Deluxe Double with City View
Deluxe Double with City View
...
  • City view
  • 35 m²/377 ft²
  • 1 king bed
Enter dates to see prices
Deluxe Double With River View
Deluxe Double With River View
...
  • River view
  • 40 m²/431 ft²
  • 1 king bed
Enter dates to see prices
Executive Suite
Executive Suite
...
  • River view
  • 60 m²/646 ft²
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Deluxe Twin with City View
Deluxe Twin with City View
...
  • City view
  • 35 m²/377 ft²
  • 2 single beds
Enter dates to see prices
Deluxe Twin With River View
Deluxe Twin With River View
...
  • River view
  • 35 m²/377 ft²
  • 2 single beds
Enter dates to see prices
Double Executive
Double Executive
...
  • 60 m²/646 ft²
  • Shower and bathtub
Enter dates to see prices
Family Room
Family Room
...
  • River view
  • 40 m²/431 ft²
  • 1 single bed and 1 king bed
Enter dates to see prices
Double Or Twin Standard
Double Or Twin Standard
...
  • 33 m²/355 ft²
Enter dates to see prices
Have a question for River Palace Hotel & Spa?
More about River Palace Hotel & Spa

More about River Palace Hotel & Spa

An overview

Show more

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What they offer

Show less

What's nearby

Show more

Guest policies

Show more

Some helpful facts

Show more

Real reviews from real guests

Agoda Reviews (307)Booking.com Reviews (58)
7.7
Very good
Filter by guest type:
Cleanliness8.1
Facilities7.1
Location6.7
Room comfort and quality8.3
Service8.1
Value for money7.9
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
Français
日本語
한국어
more
Room type
Deluxe Twin with City View
Executive Suite
Deluxe Twin With River View
Family Room
more
Sort guest comments by:
Search reviews
Now you can search for any keyword within the reviews
Showing 270 verified guest comments
12345
8.4
Mark from United Kingdom
Couple
Deluxe Double With River View
Stayed 2 nights in March 2018
Good value”
Well equipped and spacious room but only one bedside cabinet. Staff very courteous, if a bit clueless. Location a bit out the way but all locations easy to get to by taxi which are cheaper than tuc-tucs.
Reviewed March 13, 2018
4.4
John from Malaysia
Couple
Deluxe Double with City View
Stayed 2 nights in January 2018
Rude guy receptionist ”
Not helpful and he even charged me over a something that I didn’t use. The only reason i paid is because the taxi was waiting for me and i dont wanna miss my flight. Argued for about 10 minutes. Not recommended.
Reviewed February 01, 2018
6.4
Ramli from Malaysia
Solo traveler
Deluxe Double With River View
Stayed 3 nights in January 2018
Good”
Lobby and bar not that comfortable ...lacks ambiance
Reviewed January 10, 2018
9.2
Chu from Malaysia
Family with teens
Family Room
Stayed 2 nights in December 2017
5 Star quality with 3 star price”
When I first step into The hotel the lobby smell giving me negative perception but their staffs were nice and very helpful. The check in was excellent and by the time we got our room key, our luggage already waiting in front of our room. The room is like 5 star hotel feeling, carpeted, spacious, bathtub & shower room and quality fittings. Their buffet breakfast variety was good too. If not the location a bit far from happening area, it will definitely cost more. However, tuk tuk and bus stop just in front of the hotel but tuk tuk always charge more than $3 per trip to riverside. Uber and grab will cost around that price or a bit less. Download the apps at your at your home country if you don't activate mobile roaming. Overall my family have a pleasant stay in this hotel and it was a bargain.
Reviewed January 03, 2018
9.6
Eduardo from Australia
Group
Deluxe Double with City View
Stayed 2 nights in November 2017
Big, clean and spacious rooms, buffet breakfast superb.”
Staff are very helpful and accommodating, would surely come back again.
Reviewed November 24, 2017
9.6
Eduardo from Australia
Group
Deluxe Twin with City View
Stayed 2 nights in November 2017
Room very spacious and clean, buffet breakfast is superb”
The staff are very helpful and friendly.
Reviewed November 21, 2017
5.2
Syed from Malaysia
Family with teens
Deluxe Double with City View
Stayed 2 nights in October 2017
the hotel is a bit run down and far from the city centre”
Hotel is on electrical saving mode. The hotel lobby is without air conditioner and the lights is only ON during the nights and not all. I stayed at level 3 and need to call and inform reception to switch ON the lights on the entrance of my room.
Reviewed October 17, 2017
9.6
LAZARO from Philippines
Solo traveler
Deluxe Twin with City View
Stayed 5 nights in September 2017
I will choose it again.”
You will get more than your money's worth - from the buffet breakfast to the sauna, steamroom and gym.
Reviewed September 08, 2017
Dear Lazaro, Warm greeting from River Palace Hotel & Spa! Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding buffet breakfast, sauna, steam room and gym during your stay. We look forward to seeing you on your next trip to Phnom Penh. Best Regards, Kim vuoch Leang Front Office Manager
Responded September 15, 2017
River Palace Hotel & Spa
9.2
Kim from Cambodia
Family with young children
Deluxe Double with City View
Stayed 7 nights in July 2017
Best Hotel in Phnom Penh”
I like this hotel and will be back.
Reviewed August 07, 2017
10.0
Phoebe from Australia
Solo traveler
Deluxe Double With River View
Stayed 2 nights in August 2017
Gorgeous hotel with great views and stunning spa”
I had a great time at the River Palace. It is clean and the staff are really professional and friendly. The bathrooms are marble and all the facilities are really quite beautiful, the air con is cold and the beds are big and luxurious. The hotel also features a really beautiful spa/sauna/jacuzzi. A great place to chill in the evenings after busy days in PP.
Reviewed August 04, 2017
Dear Phoebe, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service, room and spa and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue this winter with renovations to our banquet and convention areas. We look forward to seeing you on your next trip to Phnom Penh. Best Regards, Kim Vuoch Leang Front Office Manager
Show more
River Palace Hotel & Spa
7.6
Zhenwen from China
Solo traveler
Deluxe Twin With River View
Stayed 1 night in June 2017
The breakfast is not good.”
Everything is okay but the breakfast.
Reviewed June 21, 2017
Dear Zhenwen, I am pleased you found everything at the River Palace very much to your liking - except the breakfast!! Yes, at an hotel like ours with a very varied International clientele breakfast is a nightmare. We know it is impossible to please all the people all the time - but we try very hard to to do so and spend a lot of time thinking, talking, arguing ...... what to do for the best. Most important of all of course is listening to what the guests tell us and if we ever have the honour of you visiting us again PLEASE tell me what changes/additions would make the breakfast experience here better for YOU.
Show more
River Palace Hotel & Spa
6.8
limlaikim from Singapore
Solo traveler
Deluxe Double With River View
Stayed 4 nights in April 2017
Value for money and good stay”
This is the 2nd time I have stay in River Palace Hotel the stay was good . Room that I have are big not so small and cheap + the breakfast buffet don't have so much choice on it . And a very good Tuk Tuk Driver working with the hotel are good giving you a good price whenever you want to go / I would like to say a very thank and wonderful time that I have with the Tuk Tuk driver name call Mr Bird
Reviewed April 18, 2017
Dear limlaikim, Thank you for your very positive review and l apologies that it has taken a long time for us to reply. There has been changes in personal here.I am thrilled that you found your last two visits here very satisfactory. This of course puts a lot of pressure upon me should you chose to stay with us again. I can assure you that l will do everything possible to ensure that you find your next visit here, at the very least, as good as your previous stays. I also wish to thank you for your comments upon the tuk tuk driver. This makes my job a lot easier. If you recommend him to me l am confident upon recommending him to other guests. I hope l have the opportunity of welcoming you here in the near future. Very sincerely yours, Mr. Bor Sombun, General Manager
Show more
River Palace Hotel & Spa
10.0
Stina from Sweden
Couple
Deluxe Twin with City View
Stayed 1 night in January 2017
Perfect for stop over in Phnom Pen”
Me and my boyfriend came to phnom pen late evening with Mekong Express and left early next morning also with Mekong express. So staying at River Palace hotel and SPA was absolutely perfect since the Mekong Express head office was only 2 minutes walk from the hotel. The room was clean and big and we used the spa which was a great bonus. Staff was really nice and helpful!
Reviewed January 20, 2017
10.0
Luiz from Malaysia
Business traveler
Deluxe Double with City View
Stayed 2 nights in December 2016
Great location for travellers ”
Convenient for those people go travel. Near to river side and tourist hot spot
Reviewed December 30, 2016
4.8
Chintana from United States
Couple
Deluxe Double with City View
Stayed 1 night in December 2016
Pretentious”
Bed is not very comfortable. Staffs treated you as you are not exist unless you are a local VIP or uniformed
Reviewed December 09, 2016
3.2
constantin from Romania
Couple
Deluxe Twin with City View
Stayed 2 nights in November 2016
Bad experience ”
We are very disappointed because this hotel it's in a very bad place,far from central,very bad managed,there is very bad lighting in the reception and the coridor.there is smell very bad. laundry it's very expensive & they fade it. Food very bad in the restaurant. We have very bad experience.
Reviewed November 17, 2016
8.4
Duc from Vietnam
Business traveler
Family Room
Stayed 4 nights in July 2016
Good location”
Good location
Reviewed September 07, 2016
8.0
CHEAH from Malaysia
Business traveler
Deluxe Twin with City View
Stayed 6 nights in August 2016
Excellent”
No complain.
Reviewed August 12, 2016
4.4
zhi from United States
Business traveler
Deluxe Double with City View
Stayed 1 night in July 2016
overpriced”
It is in a wierd area, next to bridge. Other hotels near independence monument are better.
Reviewed August 03, 2016
6.8
puvadol from Thailand
Business traveler
Deluxe Twin with City View
Stayed 1 night in September 2015
big room comfortable”
nice staff
Reviewed July 28, 2016
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices