From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
Please note that a City Tax of MYR 2 per room per day is not included in the room rate, and is payable directly to the hotel.
If guests are arriving after 18:00, please inform the hotel in advance. Contact details can be found on your booking confirmation.
Please note that the hotel does not accept debit cards and American Express credit cards for reservations. Only Visa or MasterCard credit cards are accepted for reservations.
Please note that the property reserves the right to pre-authorise credit cards prior to arrivals for guarantee purposes only. All payments are to be made upon check-in.
A security deposit of MYR 50 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
All payments are to be made upon check-in. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform River Song Residence in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.