Riverside Hotel
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Standard Double - Bathroom Riverside Hotel
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8.4
Excellent
/10
(343 reviews)See what guests said
See map
8.7
Excellent
Location rating score
Excellent location - 980 meters to the beach
Parking
FREE
  • Blue Lagoon150 m
  • Umgeni River480 m
  • Park Boulevard730 m
  • Windsor Park Municipal Golf Course820 m
  • Squadron Kiteboarding860 m
  • Scuba Dive920 m
  • Burman Bush Nature Reserve1.16 km
  • Beachwood Mangrove1.18 km
  • Beachwood Mangroves Nature Reserve1.18 km
  • Umgeni Bird Park1.23 km
  • Free Wi-Fi

    Riverside Hotel

    10 Kenneth Kaunda Road (formerly Northway),, Durban North, Durban, South Africa, 4065 - See map
    "Excellent value for money, impeccably clean with good cleaning services, close enough to attractions around Durban, solid breakfast"
    Suvan - February 6, 2018
    Exceptional reputation
    Recommended by 90% of guests
    Excellent cleanliness
    8.6 rating for cleanliness
    Excellent facilities on premise
    8.4 facilities on premise
    Excellent service
    8.2 rating for service
    • Airport transfer

    • 980 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    Property ranking|Compared to 1,967 Durban properties
    See all rankings
    Value for money score
    8.4/10
    Location score
    8.8/10
    Cleanliness score
    8.6/10
    Service score
    8.2/10
    Better than
    98
    %
    of Durban properties
    Better than
    98
    %
    of Durban properties
    Better than
    98
    %
    of Durban properties
    Better than
    97
    %
    of Durban properties
    Value for money8.4
    Distance to city center7 km
    Location rating8.7
    Nearest airportKing Shaka International Airport (DUR)
    Distance to airport22.0 km

    Rooms available at Riverside Hotel

    Deluxe Double
    Deluxe Double
    ...
    • Room size: 25 m²/269 ft²
    • Partial ocean view
    • 1 double bed
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    Standard Double
    Standard Double
    ...
    • Room size: 20 m²/215 ft²
    • Partial ocean view
    • 1 double bed
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    Single Standard
    Single Standard
    ...
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      Suite
      Suite
      ...
      • Non-smoking
      • Shower and bathtub
      • 1 queen bed
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      Triple
      Triple
      ...
      • Non-smoking
      • Shower and bathtub
      • 1 single bed and 1 queen be...
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      Family Room
      Family Room
      ...
      • Room size: 30 m²/323 ft²
      • 2 single beds and 1 king be...
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      Double Suite
      Double Suite
      ...
      • Room size: 48 m²/517 ft²
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      Single Suite
      Single Suite
      ...
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        Basic Double
        Basic Double
        ...
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          Run of House
          Run of House
          ...
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            What people love about Riverside Hotel

            • 8.8
              Excellent
              Breakfast

              "Comfortable room, friendly staff, good breakfast."

              Moshe

              |

              September 6, 2016

            • 10.0
              Exceptional
              Cleanliness

              "The place is clean, spacious with friendly staff."

              Shantal

              |

              September 3, 2018

            • 10.0
              Exceptional

              "We felt so at home, we had a lovely stay at Aha."

              Caitlynn

              |

              December 27, 2018

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            More about Riverside Hotel

            More about Riverside Hotel

            9.6
            Exceptional

            "Breakfast was great and cleaning staff were amazing."

            Radhan

            |

            October 22, 2018

            An overview

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            Most talked about facilities

            Breakfast
            26 mentions
            Housekeeping
            17 mentions
            Food & Dining
            12 mentions
            Swimming Pool
            3 mentions

            What they offer

            10.0
            Exceptional
            Staff 

            "The staff were so welcoming and kind all the time."

            Caitlynn

            |

            December 27, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Food and dining

            Breakfast options

            Vegetarian

            Restaurants on site

            Riverside Cafe
            Cuisine:International, Grill/BBQ, South African
            Menu:Buffet, A-la-carte
            Hops Restaurant & Bar
            Cuisine:Grill/BBQ
            Menu:Buffet

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Riverside Hotel from real guests

            Overall rating
            8.4
            Excellent
            From 1546 reviews
            Provided by verified guests of
            Agoda Reviews (343)Booking.com Reviews (1203)
            Rating via Agoda8.4
            /
            10
            Cleanliness8.6
            Facilities8.4
            Location8.7
            Room comfort and quality7.2
            Service8.2
            Value for money8.4
            High score for Durban
            Rating
            9+ Exceptional (62)
            8-9 Excellent (13)
            7-8 Very Good (39)
            6-7 Good (21)
            <6 Below Expectation (23)
            Time of the year
            Mar - May (39)
            Jun - Aug (20)
            Sep - Nov (55)
            Dec - Feb (44)
            All guests (343)
            All room types
            All languages
            Showing 158 verified guest comments
            12345
            10.0
            Exceptional
            Anthea
            Family with young children
            Standard Room
            Stayed 1 night in November 2018

            Exceptional”

            Wonderful stay! Very clean and tastefully decorated room. Very spacious. Great buffet breakfast and dinner was delicious! All the staff from reception to the kitchen were friendly and very helpful. The outside pool and bar area is a nice place to relax.

            Reviewed June 03, 2019
            2.0
            Meren from South Africa
            Business traveler
            Standard Double
            Stayed 1 night in July 2019

            Pathetic.... A hotel that disappoints and does honour its promise... DON'T STAY HERE!!! ”

            I booked 12 rooms for my clients for an impt conference a year in advance. I had email confirmation and the money was deducted. The hotel sold our rooms and we were left stranded. Management are the poorest bunch of guys that are full of excuses and no action. I had to rebook another hotel at my own cost.... DO YOURSELF A FAVOUR AND DON'T STAY HERE....

            Reviewed July 11, 2019
            7.6
            Very good
            Fuad from South Africa
            Solo traveler
            Standard Double
            Stayed 2 nights in July 2019

            From SA”

            They can do better by having the room ready earlier. I prefer travelling early in the day and I arrive at the hotel early.Only to be told that the room will only be ready at 2pm. This really puts a damper on my holiday as I made a special request for my room to be ready by 10am. When you arrive at your hotel after travelling for several hours you would like to settle in ,have a shower and start enjoying your weekend break.This unfortunately doesn't happen and instead you get to experience what it is like to be homeless for a few hours.

            Reviewed July 18, 2019
            10.0
            Exceptional
            lorriane from South Africa
            Business traveler
            Deluxe Double
            Stayed 1 night in July 2019

            Stunning venue”

            Great service brilliant location great prices and excellent facilities.

            Reviewed July 15, 2019
            8.0
            Excellent
            Jim
            Couple
            Standard Room
            Stayed 7 nights in March 2019

            South African Hotels”

            We're over from Kent UK. We initially booked in for 7 days and extended our stay by a further 3 days because of the hotel surroundings, cleanliness and most of the staff. Although the Staff in the cocktail bar are really poor and abrupt, it seems that they're are doing you a favor by letting you purchase a drink and both barmen are close to being considered rude. The restaurant is great and the staff bend over backward to help and make you feel at home. Surprising though we have never been greeted by the few white staff who consist of The Manager and another two food and beverage managers who work varied shifts. I can now understand why there is a need for affirmative action and the need to make white personal the last choice when hiring. We recommend this establishment.

            Reviewed April 02, 2019
            9.2
            Exceptional
            Alyssia from South Africa
            Couple
            Standard Double
            Stayed 1 night in March 2019

            Good getaway”

            We enjoyed our break. We where looking for a short getaway just to relax and we got exactly that at the Riverside. I loved the outside bar area, was the perfect place to chill while my husband enjoyed sport. That long island ice tea will bring me back. I hope by the time we come back, your menus will be sorted, as that was the only issue we had. You guys where changing menus and the waiters where not too clear on availability. Wasn't a big issue though. Thanks

            Reviewed March 11, 2019
            8.0
            Excellent
            Mervin
            Couple
            Standard Double
            Stayed 2 nights in March 2019

            Great stay overall, lovely place. ”

            Check in and out was easy and fast. Breakfast was good. Cannot really fault the place on anything. I would have liked to see an ice dispenser machine on one of the floors though as is common with most 3 & 4 star hotels.... in this case a bucket of ice has to be purchased through the kitchen for R10. Overall stay was great and I highly recommend to leisure travelers.

            Reviewed March 04, 2019
            6.4
            Good
            Rajen from South Africa
            Couple
            Standard Double
            Stayed 3 nights in May 2019

            Good”

            It is impossible to have a decent night's sleep in this hotel. The noise is unbearable and the staff are unable to contain the noise from inconsiderate guests. Used to be a quiet, tranquil hotel....not anymore. Furthermore, sound proofing in the rooms is atrocious. This place would have been excellent value for money, if not for the above complaints.

            Reviewed June 06, 2019
            8.4
            Excellent
            Nadia from South Africa
            Couple
            Standard Room
            Stayed 2 nights in January 2019

            Rude restaurant front desk”

            We generally prefer eating breakfast out of the hotels we stay but it just so happened that the Agoda online deal included breakfast. I went down to the breakfast restaurant and asked for a takeaway latte as we would not be eating there - my boyfriend spotted the pancakes and so we changed plans and decided to have a sit down breakfast. When we let the lady at the front desk know , she gave us a tongue lashing of note ,about how a takeaway latte is not included in the breakfast option- I explained that I didn’t have a breakfast drink because she actually gave me the takeaway but was nonetheless happy to pay for it - She didn’t want me to pay but continued shouting. Needless to say we didn’t eat breakfast(that was paid for) there the next day. Nobody wants to wake up to unnecessary coffee drama that early in the morning-especially if ur paying for it!

            Reviewed January 09, 2019
            10.0
            Exceptional
            Caitlynn from South Africa
            Couple
            Standard Double
            Stayed 4 nights in December 2018

            We had a 5 star stay, and we were impressed with every little thing. ”

            There were no cons. We felt so at home, we had a lovely stay at Aha. The staff were so welcoming and kind all the time. The cleanliness was beyond amazing. I am in awe at how this is not a 5 star as yet. Thank you so much, for a lovely vacation. We enjoyed every last bit.

            Reviewed December 27, 2018
            9.2
            Exceptional
            Thabisile from South Africa
            Couple
            Standard Double
            Stayed 5 nights in December 2018

            Friendly and good service”

            The service is super. Staff is friendly and always willing to help. The lady who was a waitress for outdoor section was extremely humane, friendly, always serving with a smile even when she was the only one and the guests were really above her. The breakfast was suoerb. It was for the first time that I found a hotel that loaned yoi cutlery and crockery gratis. It is a pity I did not read the hotel booklet in rhe room thus I missed out in the gym. As a holiday club member I will be using the hotel more, if holidaying in Durban.

            Reviewed December 21, 2018
            10.0
            Exceptional
            Dudu from South Africa
            Couple
            Standard Double
            Stayed 4 nights in December 2018

            Exceptional”

            The Dining hall kitchen staff were super friendly and very proffessional at all times always willing to assist.The reception staff very helpful.Food wowed everyday.Rooms are stylish and clean.What I saw on website its what I found when I got there.Thank you so much.

            Reviewed December 18, 2018
            8.8
            Excellent
            SHALINI from South Africa
            Couple
            Standard Room
            Stayed 1 night in November 2018

            obsessed customer satisfaction ”

            the staff was on the ball. only thing I didn't like was while I was in de room the door was opened twice. by staff members once checked in. n then knocked in 3x. by house keeping. n we where called 3x also. y was this over done. otherwise a good experience.

            Reviewed November 13, 2018
            9.2
            Exceptional
            Impressed
            Business traveler
            Standard Double
            Stayed 1 night in October 2018

            Absolutely beautiful, scenic and excellent service at the Hotel”

            I am certainly going to make this my number one choice in Durban for my weekend get-aways, as from the time you enter the parking, you are welcomed by pleasant security. Then when you enter the reception foyer there an abundant amount of front office staff with big smiles and efficient assistance. The Cafe/Bar staff were not so friendly, especially the male supervisor on duty to say the least. Except Thulani/I think his name was, our waiter that work ed nightshift at he bar was EXCELLENT! After breakfast the next morning, we asked for a later check out and it was gladly confirmed with a smile. WE ARE VERY VERY VERRRRY HAPPY! Did I mention...VERY happy!

            Reviewed October 29, 2018
            9.6
            Exceptional
            Radhan from South Africa
            Family with young children
            Standard Double
            Stayed 2 nights in October 2018

            Amazing location and staff friendly, well trained and committed to making guest experience memorabl”

            I was particularly impressed with the positive energy of my family's experience. We took three rooms. The reception and manager were friendly, pleasant and most helpful. Breakfast was great and cleaning staff were amazing. Highly recommend. The Yo-LAB

            Reviewed October 22, 2018
            8.0
            Excellent
            Eugene from South Africa
            Couple
            Standard Double
            Stayed 4 nights in October 2018

            Very good”

            We really enjoyed our stay at Aha Riverside Hotel. I want to mention that our room was not cleaned on the second day and we had to specifically ask housekeeping to clean our room on the 3rd day. I don't think this is acceptable.

            Reviewed October 08, 2018
            9.2
            Exceptional
            W from South Africa
            Business traveler
            Standard Double
            Stayed 4 nights in October 2018

            Very good clean efficient service ”

            Parking of vehicles very big problem and no cover parking. Vehicles are very expensive items and no control for vehicles going in and out by the gate. Security have no clue if its the owner that takes the vehicle out.

            Reviewed October 08, 2018
            6.0
            Zinhle from South Africa
            Solo traveler
            Standard Double
            Stayed 1 night in March 2019

            Above average”

            First of all I can say they were not organised, I had to wait because they couldn't find my booking which was made and paid for a week prior, Food was terrible, staff were not so friendly in the dining area. I will not be staying there in future. Thank you

            Reviewed March 25, 2019
            8.4
            Excellent
            Madoda
            Family with young children
            Standard Double
            Stayed 1 night in May 2019

            Excellent”

            very neat and clean for the price. staff very friendly and helpful. the breakfast was very nice, i enjoyed my stay.

            Reviewed May 20, 2019
            10.0
            Exceptional
            Ameetha
            Couple
            Standard Double
            Stayed 1 night in May 2019

            mrs”

            We booked twin beds and were given a double bed instead. Booked smoking rooms but was very disappointing as we were not advised that the hotel is non smoking

            Reviewed May 20, 2019
            12345
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