Riverside Majestic Hotel
2017

Riverside Majestic Hotel

Jalan Tunku Abdul Rahman , Kuching City Center, Kuching, Malaysia, 93756
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Superior Riverside Majestic Hotel
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    Lobby Riverside Majestic Hotel
    Lobby Riverside Majestic Hotel
    Swimming pool Riverside Majestic Hotel
    Superior Riverside Majestic Hotel
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    Exterior view Riverside Majestic Hotel

    Guest reviews

    8.3
    Excellent
    /10
    (5904 reviews)See what guests said
    8.0
    Very good

    "Nice location, value for money, clean"

    Ho S.

    -

    January 14, 2019

    8.3
    Excellent service
    Recommended by 94% of guests

    Property highlights

    • Located in heart of Kuching

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    This property is in high demand!Booked 26 times since yesterday | 12 travelers are looking at this property right now
    Exceptional
    Location
    9.0
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Hornbill Fountain300 m
  • Tua Pek Kong310 m
  • Chinese History Museum330 m
  • Unika Borneo Art & Artifacts430 m
  • Hong San Temple440 m
  • John Tan Gallery560 m
  • Bumbu Cooking School570 m
  • Sri Srinivasagar Temple570 m
  • Fort Margherita570 m
  • Kuching Waterfront590 m
  • Value for money8.3
    Location rating9.0
    Nearest airportKuching International Airport (KCH)
    Distance to airport7.8 km
    Select your room
    8.0
    Very good
    Room comfort & quality
    Business Suite
    Business Suite
    ...
    • Room size: 54 m²/581 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Club Superior
    Club Superior
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Superior (Best Available Rate)
    Superior (Best Available Rate)
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 26 m²/280 ft²
    • River view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Astana Wing Superior City View Room
    Astana Wing Superior City View Room
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 2 queen beds or 1 king bed
    Enter dates to see prices
    Astana Wing Deluxe River View Room
    Astana Wing Deluxe River View Room
    ...
    • Room size: 29 m²/312 ft²
    • River view
    • 2 queen beds or 1 king bed
    Enter dates to see prices
    Astana Wing Superior River View Room
    Astana Wing Superior River View Room
    ...
    • Room size: 29 m²/312 ft²
    • River view
    • 1 king bed or 2 queen beds
    Enter dates to see prices
    Astana Wing Executive Deluxe City View Room
    Astana Wing Executive Deluxe City View Room
    ...
    • Shower
    • Executive lounge access
    • 2 queen beds or 1 king bed
    Enter dates to see prices
    Astana Wing Deluxe City View Room
    Astana Wing Deluxe City View Room
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 2 queen beds or 1 king bed
    Enter dates to see prices
    Have a question for Riverside Majestic Hotel?

    What people love about the property

    • 8.8
      Excellent

      "Stay at Astana Wing which has nice room, value for money and nice staff."

      Rahhah

      |

      November 5, 2018

    • 10.0
      Exceptional

      "Very good place to stay"

      abd R.

      |

      January 12, 2019

    • 9.2
      Exceptional

      "Great location, great staff and adjoining with shopping complex"

      Muhammad H.

      |

      December 30, 2018

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    More about Riverside Majestic Hotel

    More about Riverside Majestic Hotel

    8.8
    Excellent

    "Staff are very helpful."

    Abdul

    |

    January 14, 2019

    An overview

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    What they offer

    8.0
    Very good

    "Nice hotel and nice view."

    mohd A.

    |

    January 13, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (5904)Booking.com Reviews (3134)
    8.3
    /
    10
    Cleanliness8.0
    Facilities8.0
    Location9.0
    Room comfort and quality8.0
    Service8.3
    Value for money8.3
    Provided by verified guests of Agoda
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    All guests (5904)
    All room types
    Showing 3079 verified guest comments
    12345
    8.4
    Excellent
    Graham from Malaysia
    Couple
    Club Superior
    Stayed 2 nights in February 2019
    Good value Executive floor”
    Nothing to complain about in respect of room except TV had no English News Channels. Executive guests get a welcome plate of fruit and snacks. Enormous bed, clean linen and towels. The major disappointment was the Executive Club lounge. Food choice was OK with some food and soft drinks available all day, but "cocktail hour" was a complete letdown. There is no waitress service and the lounge receptionist has clearly been told to restrict alcohol. All of them act the same way - they spend 2 hours playing with their PC, fixing their hair and not serving anyone drinks unless you ask them specifically. This gets to be a drag and after a couple of half-full glasses of wine I gave up and decamped to the lounge of the Margherita Hotel opposite which has a 2 for 1 happy hour until 9pm. Clearly this issue is hurting the hotel as there were only 3 rooms occupied over the entire weekend on the Executive floor. Very short-sighted management.
    Reviewed February 12, 2019
    8.8
    Excellent
    Kah from Malaysia
    Couple
    Deluxe
    Stayed 1 night in February 2019
    Kind staffs”
    I accidentally booked Deluxe for the old wing when I wanted the new wing. Even though I could not change, the staff at old wing were nice enough to accommodate us with a upgrade. Happy with the hospitality given.
    Reviewed February 15, 2019
    8.4
    Excellent
    Hanim from Malaysia
    Couple
    Deluxe
    Stayed 1 night in December 2018
    Old wing - rundown”
    The hotel has two wings, one is brand new and another one is in process of renovation. We unfortunately got the un-renovated room. The room is spacious and clean, but very old school and rundown. Very good location though, just across the road from the river.
    Reviewed February 07, 2019
    8.0
    Excellent
    Herman from Singapore
    Couple
    Superior
    Stayed 3 nights in February 2019
    Excellent location. Near attractions, shopping, food and fun”
    Superb location. 3-5 minutes walk to Kuching Waterfront, Main Bazaar, seafoods and activities. Hotel staff (reception, concierge, bellman, F&B are well mannered snd helpful. The housekeeping staff however, was not as helpful as expected. Request to make up room on check-out day was neglected. Chambermaid should not place pillows on the carpet floor while making up room.
    Reviewed February 13, 2019
    10.0
    Exceptional
    Kelvin from Australia
    Couple
    Astana Wing Superior City View Room
    Stayed 1 night in December 2018
    Excellent service!”
    We were really impressed with the manager during the breakfast (at the new wing building), as he was really attentive to everyone and happy to walk around to ask if we need more coffee or tea so he can refill for us. That was really a 5-star service. Thank you - well done! Cheers
    Reviewed January 26, 2019
    9.2
    Exceptional
    Mee from Malaysia
    Solo traveler
    Astana Wing Superior River View Room
    Stayed 1 night in January 2019
    Nice room good location”
    Request for higher level which have nice riverside view😍 Go for Astana Wing, as is far better than old wing. Comfort bed😁Nice room They got connected room. Maybe due to raining season, ants is moving around in the room looking for new house😂 Overall good👍
    Reviewed January 21, 2019
    9.2
    Exceptional
    MOHAMAD from Malaysia
    Solo traveler
    Superior
    Stayed 1 night in December 2018
    wide room”
    if you consider wide room with value for money, majestic is my choice. located strategic area with full convinceince around hotel. tooth brush need order because they not provide, weird for me hahahha. room facing to river and pool you can see people walking and boat crossings river. parking no worries hotel have plenty of park inside building. carried as great hotel, must add more verity choice for breakfast. hotel room are clean
    Reviewed January 21, 2019
    8.4
    Excellent
    YUK from Malaysia
    Family with teens
    Astana Wing Superior City View Room
    Stayed 1 night in September 2018
    Excellent”
    great location w good food and view around
    Reviewed February 13, 2019
    9.6
    Exceptional
    Erdawaty from Malaysia
    Family with young children
    Astana Wing Superior City View Room
    Stayed 3 nights in January 2019
    WORTH EVERY PENNY”
    All staff are friendly & helpful. We stayed for 3 nights. They clean our room & gave new towels everyday. Room are spacious. View superb. The location is no doubt where you can easily walk around Kuching famous waterfront day and night. Easy to find food especially at night. Malls are surrounded. Wish to stay there again whenever come to Kuching.
    Reviewed February 08, 2019
    2.0
    James from Malaysia
    Solo traveler
    Superior (Best Available Rate)
    Stayed 1 night in February 2019
    Majestic indeed”
    The room was clean and well maintained. The hotel staffs (front desk and coffee house) were professional, helpful and polite.
    Reviewed February 14, 2019
    7.6
    Very good
    Irsyad from Malaysia
    Business traveler
    Superior (Best Available Rate)
    Stayed 3 nights in January 2019
    Good location”
    The only thing is swimming pool closed early in 7pm. I used to get back to hotel from work around this time and don't have opportunity to try the pool.
    Reviewed February 14, 2019
    9.2
    Exceptional
    Nancy from United States
    Couple
    Deluxe
    Stayed 7 nights in December 2018
    Well located hotel”
    Well located hotel. We found this hotel to suit our needs Well. The staff was most helpful, pleasant, and gracious. The older air-conditioning system kept our room cooler than we wanted it to be. But, we found a way to enjoy our time there. The included breakfast buffet was plentiful, but, The quality was average.
    Reviewed January 05, 2019
    8.8
    Excellent
    HAI from Malaysia
    Couple
    Deluxe
    Stayed 1 night in December 2018
    river view”
    I booked a Delux room and was upgraded to an executive one on the 16th floor. Once I drew the curtain, I saw the Imperial Riverbank Hotel right in front of the room. Luckily, I managed to see the river view on both sides of the building. Spacious and clean room with very clean blanket and pillows despite it is an old hotel. Lots of energetic children running around until late of the night, any sound proof walls won't work. Maybe due to the long holidays and the promotion. Anyway, it's worth the money for a five stars hotel.
    Reviewed December 25, 2018
    8.4
    Excellent
    HALIANAWATIE from Malaysia
    Solo traveler
    Superior
    Stayed 1 night in December 2018
    the hotel is in a strategic place whereby very easy to reach foodplaces, shoppings and sigtseeing”
    very unlucky, i left my handphone charger and trouser during check-out at 12.30pm(i am very sure it was left in the room). i was just realized the things wasn't in my bag on the same day around 6pm and i called the hotel to check wether it were there so i can collect my things. Very unlucky they said it wasn't found when they clean the room. i am very dissapointed since i am very sure my charger and trouser were left there.
    Reviewed December 18, 2018
    8.8
    Excellent
    Chong from Malaysia
    Business traveler
    Superior (Best Available Rate)
    Stayed 1 night in December 2018
    You pay lesser for what you get”
    -it is run down a little, but very clean -very good bed and pillow, love it -staff is exceptionally friendly -hot water control is excellent -the bathtub is a little dangerous. slippery, because i need to stand in it to shower
    Reviewed December 07, 2018
    8.0
    Excellent
    FOO from Malaysia
    Family with young children
    Astana Wing Executive Deluxe City View Room
    Stayed 6 nights in December 2018
    Must choose the correct Wing for staying”
    I stayed in both Astana Wing (New building) and Puteri Wing (Old building). My recommendation is, please choose Astana Wing, nice, everything new, good, except the Aircond a bit noisy. Please avoid Puteri Wing, very smelly carpet, got insect (ant) in the room, and the bathtub is quite dirty.
    Reviewed December 06, 2018
    7.6
    Very good
    alexander from Malaysia
    Couple
    Superior (Best Available Rate)
    Stayed 2 nights in February 2019
    Lacking in standard for its food & room service menu ”
    Luckily plenty of eateries nearby. The breakfast was disappointingly even for a 4 stars hotel standard. Location superb and central . Hotel is clean and staff friendly . Didn’t even want to try it’s fine dinning when they can’t get their basics right for quality F&B.
    Reviewed February 11, 2019
    9.2
    Exceptional
    Edwin from Malaysia
    Family with young children
    Astana Wing Superior River View Room
    Stayed 1 night in February 2019
    Very good!”
    Clean and convenient. Will stay here again.
    Reviewed February 06, 2019
    9.2
    Exceptional
    Martin from Malaysia
    Business traveler
    Superior (Best Available Rate)
    Stayed 2 nights in January 2019
    Good Location”
    A bit old but generally still good for that price!!!
    Reviewed February 06, 2019
    9.2
    Exceptional
    Michael from Germany
    Couple
    Astana Wing Superior City View Room
    Stayed 4 nights in February 2019
    Very good choice”
    Very good located next to the waterfront, excellent breakfast, friendly staff, a very pleasant place to stay downtown Kuching.
    Reviewed February 06, 2019
    12345
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