2015
Very good 7.9
Based on 1698 reviews

Recent customer comments

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Very good



based on 1698 reviews
  • Cleanliness 7.7
  • Facilities 7.5
  • Location 8.8
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for money 7.8
  • Food/Dining 7.5
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Zainal from Malaysia
Group
Superior
Stayed 4 nights in September 2016
The waterfront area is sensational.!
Nothing if the untoward. Except for the couple of days downpour. Everything else...wonderful wonderful and wonderful..!
Reviewed September 24, 2016

Wei from Malaysia
Business traveler
Superior
Stayed one night in September 2016
Good Hotel
The location of the hotel is good. There are several shopping complex nearby. Food is easy. The room is clean and fast wireless internet is available. The hotel staff is nice enough to upgrade my room and provide free breakfast.
Reviewed September 23, 2016

Azeleta from Malaysia
Business traveler
Superior
Stayed one night in September 2016
Strategic location, warm staff and price negotiable
Strategic location, warm staff and price negotiable
Reviewed September 23, 2016

Chong from Malaysia
Business traveler
Superior
Stayed 4 nights in September 2016
Service was good but the housekeeping disappointed me
Overall we like it here as the staffs were giving us an extremely good service. The room space was ok. However, i am not satisfied with the housekeeping because they did not clean the room thoroughly. The food crumbs were left on d table for few days when i was there. The room service menu should have more varieties.
Reviewed September 22, 2016

jeechong from Malaysia
Family with young children
Club Superior
Stayed one night in May 2016
Good location in kuching city
good breakfast and just right in front of kuching river
Reviewed September 22, 2016

Angelina from Malaysia
Business traveler
Superior
Stayed 3 nights in September 2016
Manager
Bath room floor mat is old with fungus. Bath tub/shower cloth cover is old with fungus.
Reviewed September 20, 2016

Sie from Malaysia
Family with young children
Deluxe
Stayed 2 nights in April 2016
Convenience
friendly staff, good location
Reviewed September 20, 2016

AREENA from Malaysia
Family with older children
Superior
Stayed 2 nights in June 2016
F&B for sahur - not enjoying it
no value for money & we paid for the breakfast not FOC. the food varieties for sahur should same level with what we paid for the breakfast. tq.
Reviewed September 19, 2016

EDDIE from Malaysia
Family with young children
Deluxe
Stayed 2 nights in September 2016
Nice Room
Booked a family room. It looked brand new with a modern design. Bathroom looked very clean and room was spacious with a good view of the river.
Reviewed September 19, 2016

Mark from Thailand
Business traveler
Club Double Or Twin Room
Stayed one night in September 2016
Don't stay here.
Room was dirty, hair in the bathroom sink with what looked like leftovers from vomit in the sink. Food and breakfast in the lounge was awful, don't know how anybody can ruin scrambled eggs but they did and they were cold anyway along with all the rest of the food. Cocktails consist of wine and beer and the nibbles were poor. Do yourself a favor and give this hotel a big miss.
Reviewed September 19, 2016


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