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2015

Riverside Palace Hotel

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Very good7.1
Based on 471 reviews
Riverside Palace Hotel
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Interior view
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Interior view
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Balcony/terrace
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Balcony/terrace
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8.4 Excellent location
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8.4Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Airport transfer

  • Laundry service

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Room choices
Deluxe King Bed
...
  • City view
  • 20 m²
  • 1 double bed and 1 king bed
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Superior with Window Double or Twin
...
  • City view
  • 16 m²
  • 2 single beds and 1 double ...
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Standard Double without Window
...
  • No view
  • 16 m²
  • 1 double bed
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Family Street View
...
  • City view
  • 22 m²
  • 1 single bed and 1 king bed
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Family Suite City View with Balcony
...
  • River view
  • 60 m²
  • 2 single beds and 1 king be...
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Junior Suite Balcony City View
...
  • River view
  • 55 m²
  • 1 king bed
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Standard Twin without Window
...
  • City view
  • 16 m²
  • 1 single bed
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Nearest essentials

Airports
  • 4.6 kilometers to
  • Wattay International Airport (VTE)
  • 67 kilometers to
  • Udon Thani International Airport (UTH)
Public transportation
  • 1.1 kilometers to
  • Vientiane Bus Station
  • 2.5 kilometers to
  • Northern Bus Station
Hospital or clinic
  • 850 meters to
  • Mahosot Hospital
Pharmacy
  • 500 meters to
  • Poppy's Pharmacy
Convenience store
  • 100 meters to
  • M-Point Mart
Cash withdrawal
  • on site

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Verified guest reviews

Agoda Reviews (471)
Booking.com Reviews (685)

7.1

Filter by guest type:
  • Cleanliness 6.9
  • Facilities 6.1
  • Location 8.4
  • Room comfort and quality 7.0
  • Service 7.3
  • Value for money 6.8
  • Cleanliness 6.1
  • Facilities 5.1
  • Location 7.6
  • Room comfort and quality 6.9
  • Service 6.7
  • Value for money 6.3
  • Cleanliness 7.0
  • Facilities 6.5
  • Location 8.6
  • Room comfort and quality 6.9
  • Service 7.3
  • Value for money 6.9
  • Cleanliness 7.4
  • Facilities 6.2
  • Location 8.5
  • Room comfort and quality 7.3
  • Service 7.6
  • Value for money 7.1
  • Cleanliness 7.2
  • Facilities 7.0
  • Location 8.5
  • Room comfort and quality 7.0
  • Service 7.5
  • Value for money 7.1
  • Cleanliness 6.3
  • Facilities 5.3
  • Location 8.5
  • Room comfort and quality 6.5
  • Service 7.2
  • Value for money 6.4
  • Cleanliness 6.9
  • Facilities 6.3
  • Location 8.5
  • Room comfort and quality 7.2
  • Service 7.2
  • Value for money 6.8
Provided by verified guests of Agoda
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Room type
  • Standard Double without Window
  • Superior with Window Double or Twin
  • Deluxe King Bed
  • Family Street View
  • Family Suite City View with Balcony
  • Junior Suite Balcony City View
  • Standard Twin without Window
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Showing 425 verified guest comments
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8.0
CHAI from Laos
Couple
Standard Double without Window
Stayed 1 night in September 2016
Very good”
Clean and value of the money
Reviewed August 04, 2017
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8.4
Abhimongkol from Thailand
Business traveler
Superior with Window Double or Twin
Stayed 2 nights in December 2016
Good location ”
Good location, near the river and night market, staff friendly
Reviewed July 26, 2017
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8.0
Niels from Germany
Couple
Deluxe King Bed
Stayed 1 night in May 2017
Good choice”
Friendly staff and good location makes this hotel a good choice because one can walk to all really interesting locations. For Laos the facilities were quite good.
Reviewed May 14, 2017
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6.4
Thi from Vietnam
Couple
Standard Twin without Window
Stayed 1 night in April 2017
Staff is friendly”
Staff is friendly and kind. Breakfast was good but not so much choice. Bed sheet was not clean and towel was older. Mosquito bite me when i slept.
Reviewed May 10, 2017
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7.6
Matthew from United States
Solo traveler
Standard Double without Window
Stayed 2 nights in December 2016
Very good”
Clean hotel with small rooms for a short stay--it was quiet enough at night to get a decent night's sleep. It was walking distance to the Mekong River and night market. Long walk to Patuxai though. There are bike rentals nearby and plenty of restaurants (though Vientiane has a lot of non-Laotian restaurants). Breakfast was not much to speak of. For the price, it's probably one of the better options in the city.
Reviewed May 02, 2017
Dear Valued guest, Thank you for your comment. Best regards, Riverside Palace Hotel
Responded May 02, 2017
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Riverside Palace Hotel
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4.8
Nathan from United States
Group
Family Suite City View with Balcony
Stayed 1 night in April 2017
Had several issues and was there with my family so I was a bit frustrated.”
We paid for a 3 bed family room which was fine until we ran out of water. I had to go down to the desk twice over an hour period because it didn't come back on. The manager was down there but he never even talked to me until the second time I went down. The second time they called someone and it was fixed within that hour. The next morning however when we went to leave the taxi I had arranged with the hotel was not big enough. I had specifically asked for a big enough vehicle for 4 people plus luggage and I saw them write that down but only a small taxi showed up so I then had to pay for a second taxi. Which cost me more than twice what they told me. I talked with the taxi driver on the way and he said that it was their mistake because they have a minivan for the hotel but someone else was using it. If I was by myself I wouldnt have cared so much but I was with my family and having two problems in a one night stay wasn't worth it.
Reviewed April 16, 2017
Dear Valued guest, Thank you for your comment. We will improve guest need and facility. Best regards, Riverside Palace Hotel
Responded May 02, 2017
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Riverside Palace Hotel
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9.2
THI from Vietnam
Family with young children
Family Street View
Stayed 1 night in April 2015
the hotel is so clean and good to stay in with little child”
good to stay and will come back
Reviewed April 16, 2017
Dear Valued valued guest, Thank you for your comment Best regards, Ryoji Suganuma Hotel Manager
Responded April 20, 2017
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Riverside Palace Hotel
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7.2
Trent from Australia
Group
Superior with Window Double or Twin
Stayed 2 nights in April 2017
Good for the price ”
The room was small, but clean and nice, and definitely value for money. The staff were very polite, helpful and friendly. The location is good, with alot of restaurants, a few nice bars, and a lot of transport available within a short walking distance.
Reviewed April 06, 2017
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2.8
Sergio from Spain
Couple
Family Street View
Stayed 2 nights in March 2017
Dirty dump”
Old decaying hotel. Dirty and smelly.
Reviewed March 18, 2017
Dear Valued guest, Thank you for your comment. I will inform to our House Keeping to improve clean the room and get reid of bad smell. Best regards, Riverside Palace Hotel
Responded April 20, 2017
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Riverside Palace Hotel
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9.6
Lewis from United States
Solo traveler
Deluxe King Bed
Stayed 3 nights in March 2017
Nice”
Had a good stay here for several nights. Close to shopping and cafes. Room was tidied daily and the breakfast was always good.
Reviewed March 17, 2017
Dear Valued guest, Thank you for your comment. Best regards, Ryoji Suganuma Hotel Manager
Responded April 20, 2017
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Riverside Palace Hotel
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