I'm in Miami Beach!”

We stayed in this hotel for 5 nights! And I must say the awesomely well decorated suite rooms, friendly staff and cleanliness of the room and hotel made us so happy to be there! And 5 nights seriously wasn't enough! The hotel has 3 separate buildings and 2 pools! Just 5 mins walk to the famous Miami Beach that is so convenientlt located! There's even a 24 hours mini mart/deli across the hotel for your late night stomach fulfills! All the staff was so helpful and friendly except for a staff named, Arlene? If I got that right. She was the only staff working there that had a sour face and was so unhelpful! That didn't quite make my day! But the other staff came to the rescue in all our needs! Other then Arlene who was rude and mean (what makes it worse is she works at the front desk,the first face you see when you come) spoilt the image of the almost perfect hotel to stay in Miami ! The rest was a perfect great vacation !!! Will for sure stay at Riveria when we happen to head there again !!

Great stay and awesome service from Mark (manager)”

Overall we would definitely recommend Rivieva South Beach Hotel. On check in there was some confusion about us having to pay the resort fee - but we had actually already paid it in the total room charge prior to arriving. Mark took ownership of the situation and resolved for us, and ended up upgrading our rooms because we were so patient with him. The rooms were great, the hotel staff very nice. The happy hour drinks are awesome. Good location and walking distance to the Lincoln mall. Very happy we stayed there and would recommend to others.

Cool hip hotel in a great locatio on South Beach. ”

Low resort fees - perfect walking distance from the beach - complimentary alcoholic drinks between 7-8pm - light airy modern rooms with EXCELLENT air con ...:wonderfully maintained clean rooftop pool. Friendly staff and a great vibewith other hotel guests .... what else could you ask for in South Beach !!

Good experience ”

Rooms were clean and tidy. No room service available with this hotel. The in house restaurant is decent. The pool is nice. The hotel is centrally located to other hotspots of south beach and very close to the beach. Overall we had a pleasant stay

Good price for a modern hotel”

I enjoyed my stay at the Riviera but the check-in wasn't until 3 pm & room wasn't ready until 3:30. Check-out was at 11 am which does not even allow you a full 24 hours in the room. Wish that can be worked on. Otherwise, very resonable for the location & re-vamped rooms!

Great location, Clean, Superb Staff”

It was located walking distance from the beach, and ocean drive. The room was very clean. The bed was super comfortable. The staff was really accommodating. The restaurant within the hotel was also a great plus!

Exceptional”

Went above and beyond. Extremely impressed. Riviera completely exceeded our expectations!

Birthday Trip”

The stay was fine. I was actually impressed because a lot of times, the online pictures are deceiving. The room & hotel was very nice & very up to date as far as decor & comfortability. My only issue is that there were bed bugs. Everyday that i woke up, I had small bites around my ankles and wrist which had me scratching like a crazy person for hours. Also, 2 guys from maintenance came to check our TV because a few channels did not work & the sound kept going out. 1 guy really seemed like he did not know what he was talking about. Nobody offered to even reset the TV or any type of solution. So we were stuck with a faulty TV for 3 days. I work for Hyatt Place hotel & the protocol to solve any issues is completely different. We atleast offer some type of solution or if we cannot fix the problem, we offer the guest something to compensate for the inconvenience. We were not offered anything or any type of solution. This issue with sound happens every blue moon at our hotel, and if it does we just reset the TV & it fixes the problem. They just blamed the connection. Didn't even touch the TV. Other than that the stay we fine. I've been back home since Saturday & i am still itching from the bed bug bites, but other than that all is well.

Location just right ”

Location was just right, two blocks to beach, yet close to stores and restaurants. Staff was curtious and friendly. I'd definitely come back.

The location was great and the staff”

They have complimentary drinks between 7 and 8pm also you get a voucher to the beach and rooftop pool amazing...

A very nice, trendy place with a relaxed atmosphere”

Enjoyed our stay very much, a 5min walk to the Lincoln shopping mall (area) and to the beach. Friendly and helpful staff and the rooms as well as the downstairs bar were up to date. Also the rooftop pool was a lovely place to see the sunset. Definitely worth the money.

Excellent”

Close to Collins avenue and the Beach. Nice staff, spacious rooms.

Perfect location in South Beach”

I was looking for a hotel that was located in a area that was less busy than Ocean Drive, but within walking distance. This hotel did not disappoint the staff was very helpful and the food was delicious. This hotel is my new spot

Great Value for money ”

Rooms was Good Clean and neat , Location Walking distance to everything , free water all over the hotel , happy hour free unlimted drinks , was a great added on value . would recommend building with the bar , and a higher floor .. would stay here again .

A pleasant stay.”

The reception staff, mostly the females, were unimpressive. Unfriendly, unhelpful, more interested in conversing among themselves than with guests. That aside it is a great hotel for the price in terms of location and a good room.

Very good hotel n excellent staff.. specially people at reception Fredrick n Carlos.. ”

Carlos is an amazing person who is kind n helpful... the hotel management should be proud n lucky to have him... He goes out of his way to help guests n make them feel that they r welcomed... m definitely staying here if I come back next time....

so beach foray”

the hotel was very nice and very reasonably priced.

Good”

The hotel was fine, and in a decent location but its a "boutique" hotel. We found out this means small with dark rooms and uncomfortable beds. We had no problems with the stay, but there is probbaly better around for similar prices.

Sweet Suites”

Loved the suite and when we had a problem with our Keurig the staff immediately brought us a new one. They say you can't park on the street (which I think is untrue) so you have to use the valet they have for 35 bucks, but there is a parking garage behind the hotel. Just drive around the block.

Satisfied ”

The best staff that i ever encountered especially the bell boys MARK AND SEBASTIAN i give them a 100% score. I just wish they would sound proof their rooms