Amara Sanctuary Resort Sentosa (SG Clean Certified)

1 Larkhill Road, Sentosa, Singapore, Singapore, 099394 - PE HARTĂ
Complex 5-star
Wi-Fi gratuit
7,6
Foarte bun
13.1% luna aceasta
/10
( 7,230 recenzii)Citiți ce au avut de spus oaspeții
Servicii cameriste119
Vizualizare33
Mic dejun31
select your dateVă rugăm introduceți-vă data de check-in pentru a vizualiza prețul
Amara Sanctuary Resort Sentosa (SG Clean Certified)
Cameră deluxe - Pat Amara Sanctuary Resort Sentosa (SG Clean Certified)
Hol Amara Sanctuary Resort Sentosa (SG Clean Certified)
Vedere interior Amara Sanctuary Resort Sentosa (SG Clean Certified)
Vizualizați toate cele 65 fotografii
PE HARTĂ
Repere turistice populare
Chinatown 4,2 km
Gardens by the Bay 5,66 km
Sands Skypark Observation Deck 5,68 km
Drumul Orhidee 5,8 km
Cloud Forest 6,03 km
Singapore Flyer 6,18 km
Gradinile Botanice Singapore 6,29 km
Gradina Nationala a Orhideelor 6,7 km
Night Safari 17,23 km
Singapore Zoo 17,27 km
Repere turistice din zonă
Universal Studios 350 m
MOSH! 360 m
Imbiah 380 m
Palawan Beach 410 m
Genting Singapore 420 m
Waterfront 430 m
Southernmost Point of Continental Asia 450 m
Beach 500 m
Festive Walk 540 m
Madame Tussauds Singapore 560 m
7,8

Foarte bun

Scor evaluări locație

240 m de la plajă
ParcareGRATUIT

La acest loc de cazare este cerere mare!

64 călători se uită la acest loc de cazare chiar acum | 21 călători au rezervat astăzi.

Hygiene Plus
Wellness
Acest loc de cazare a ales și a certificat pe cont propriu următoarele măsuri de igienă.Aflați mai mult
Dotări pentru siguranță
dezinfectare zilnică
Staff trained in safety protocol
Vizualizați toate facilitățile
Echipament preventiv
Free face masks
igienizant mâini
Sănătate și medical
trusă de prim-ajutor
Avantaje loc de cazareCitiți toate cele 7.230 recenzii
Confort foarte bun
7,9 confort și calitate cameră
Servicii foarte bune
7,9 cotație pentru servicii
Curățenie foarte bună
7,8 cotație pentru curățenie
Dotări foarte bune în incintă
7,6 dotări în incintă
  • 360 m de transportul în comun

  • Transfer aeroport

  • schimb valutar

  • 240 m de la plajă

  • Wi-Fi gratuit în toate camerele

Datele dvs. sunt populare în rândul călătorilorDestinație populară! Locurile de cazare din Singapore sunt rezervate din minut în minut!
Raport calitate-preț7,3
Distanță de centrul orașului5 KM
Cotație locație7,8
Cel mai apropiat aeroportAeroportul Singapore Changi (SIN) - Singapore
Distanță de aeroport21,8 km

Camere disponibile la Amara Sanctuary Resort Sentosa (SG Clean Certified)

7,9
Foarte bun
Confort & calitate cameră
Vilă cu 1 dormitor şi piscină privată (1-Bedroom Villa Private Pool)
Vilă cu 1 dormitor şi piscină privată (1-Bedroom Villa Private Pool)
...
  • Mărime cameră: 201 m²/2164 ...
  • Vedere: Piscină
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Couple Suite with direct access to pool
Couple Suite with direct access to pool
...
  • Mărime cameră: 58 m²/624 ft...
  • balcon/terasă
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Suită pentru cupluri cu acces direct la piscină (Couple Suite with Direct Pool Access)
Suită pentru cupluri cu acces direct la piscină (Couple Suite with Direct Pool Access)
...
  • Mărime cameră: 58 m²/624 ft...
  • Vedere: Piscină
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Suită curte cu hidromasaj privat (Courtyard Suite with Private Jacuzzi)
Suită curte cu hidromasaj privat (Courtyard Suite with Private Jacuzzi)
...
  • Mărime cameră: 96 m²/1033 f...
  • Vedere: Grădină
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Cameră deluxe (Deluxe Room)
Cameră deluxe (Deluxe Room)
...
  • Mărime cameră: 37 m²/398 ft...
  • Vedere: Grădină
  • 2 paturi single sau 1 pat d...
Introdu-ți datele și vezi prețurile
Suită familială cu cameră de zi (Family Suite with Living Room)
Suită familială cu cameră de zi (Family Suite with Living Room)
...
  • Mărime cameră: 80 m²/861 ft...
  • Vedere: Natură
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Suită Verandah cu living (Veranda Suite with Living Room)
Suită Verandah cu living (Veranda Suite with Living Room)
...
  • Mărime cameră: 73 m²/786 ft...
  • balcon/terasă
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Suită verandah (Verandah Suite)
Suită verandah (Verandah Suite)
...
  • Mărime cameră: 73 m²/786 ft...
  • Vedere: Grădină
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Studio verandah (Verandah Studio)
Studio verandah (Verandah Studio)
...
  • Mărime cameră: 61 m²/657 ft...
  • Vedere: Grădină
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Vilă cu 2 dormitoare cu piscină privată (2-Bedroom Villa with Private Pool)
Vilă cu 2 dormitoare cu piscină privată (2-Bedroom Villa with Private Pool)
...
  • Mărime cameră: 230 m²/2476 ...
  • Vedere: Natură
  • 1 pat king-size sau 1 pat q...
Introdu-ți datele și vezi prețurile

Întrebări frecvente

La ce ore e check-in și check-out la Amara Sanctuary Resort Sentosa (SG Clean Certified)?

Formalitățile de check-in încep la 15:00 iar formalitățile de check-out se pot efectua până la ora 12:00. Puteți solicita efectuarea formalităților de check-in devreme sau check-out târziu în timpul efectuării rezervării, în funcție de disponibilitate. Oaspeților care efectuează formalitățile de check-in sau check-out înainte, respectiv după orele desemnate li se poate percepe un cost suplimentar. Locul de cazare oferă oaspeților serviciul de depozitare a bagajelor de mână înainte de check-in, respectiv după check-out. Recepția este deschisă permanent, zi sau noapte.

Cum ajung la Amara Sanctuary Resort Sentosa (SG Clean Certified)?

Amara Sanctuary Resort Sentosa este ușor de găsit pornind de la aeroport. Practic, puteți rezerva anticipat și transferul aeroportuar pentru liniștea dvs. sufletească, contra unui cost suplimentar de 110 SGD. Trebuie doar să utilizați secțiunea „Înștiințați-ne ce anume aveți nevoie“ de pe pagina rezervării pentru a aduce la cunoștința hotelului că doriți o cursă, urmând să fiți contactat prin intermediul mesajelor Agoda. Un sejur la Amara Sanctuary Resort Sentosa este întotdeauna însoțit de acces facil la zonele din împrejurimile hotelului prin intermediul serviciului de transfer tip shuttle operat de locul de cazare. Oaspeților care sosesc cu autoturismele proprii, Amara Sanctuary Resort Sentosa le pune la dispoziție o parcare auto în apropierea locului de cazare. Locurile de parcare auto sunt gratuite pentru oaspeți. Dacă doriți să călătoriți în mod facil prin Singapore în mod particular, hotelul poate să dispună aranjamentele necesare pentru serviciile unui taxi.

Care este politica privitoare la fumători la Amara Sanctuary Resort Sentosa (SG Clean Certified)?

Amara Sanctuary Resort Sentosa nu permite fumatul în niciuna dintre camerele sale, dar permite fumatul în zonele desemnate. Amara Sanctuary Resort Sentosa oferă oaspeților săi atât camere pentru fumători cât și pentru nefumători. Puteți solicita tipul de cameră preferat în timpul efectuării rezervării, dar rețineți că alocarea camerelor este supusă disponibilității.

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Evaluare generală:
7,6
Foarte bun
7.230 recenzii
Curățenie
7,8
Dotări
7,6
Situare
7,8
Citiți toate recenziile >
Mai multe despre Amara Sanctuary Resort Sentosa (SG Clean Certified)

Mai multe despre Amara Sanctuary Resort Sentosa (SG Clean Certified)

Ideal pentru distracție și relaxare, Amara Sanctuary Resort Sentosa e situat în zona Sentosa din Singapore. Cu situarea sa la doar 5 KM de oraș și 25 KM de aeroport, acest loc de cazare de 5-stele atrage numeroși turiști în fiecare an. Prin situarea sa convenabilă, acest loc de cazare oferă acces facil la destinațiile de neratat ale orașului.

Dotările și serviciile puse la dispoziție de Amara Sanctuary Resort Sentosa asigură un sejur plăcut pentru oaspeții săi. Facilitățile de top de la acest loc de cazare includ 24-ore room service, securitate 24-ore, curăţenie zilnică, servicii taxi, WiFi gratuit în toate camerele.

Ambianța de la Amara Sanctuary Resort Sentosa este reflectată în fiecare cameră de oaspeți. televizor ecran plat, baie suplimentară, toaletă suplimentară, telefon în baie, rack pentru haine sunt doar câteva dintre dotările care se regăsesc la acest loc de cazare. Fie că sunteți pasionat de fitness sau doar căutați un mod de relaxare după o zi grea, dumneavoastră veți fi încântat de facilitățile de recreere cum ar fi cadă fierbinte, centru de fitness, teren de golf (maxim la 3 km), piscină exterioară, spa. Oricare ar fi scopul vizitei dumneavoastră, Amara Sanctuary Resort Sentosa este o alegere excelentă pentru sejurul din Singapore.

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Cel mai mult s-a discutat despre facilități

Piscină
398 mențiuni
Servicii cameriste
236 mențiuni
Plajă
113 mențiuni
Mic dejun
108 mențiuni

Ce se oferă

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Distanțe și lucruri esențiale

Distanțele prezentate sunt în linie aeriană. Distanțele reale de călătorie pot diferi.
Arată mai puțin

Alimente și servire masă

Opțiuni mic dejun

Continentală

Restaurante în incintă

Shutters
Specific culinar:Internațională, Locală, Singaporez
Meniu:Bufet

Ce se află prin zonă

Distanțele prezentate sunt în linie aeriană. Distanțele reale de călătorie pot diferi.
Arată mai puțin

Politicile pentru oaspeți ale locului de cazare

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Câteva date folositoare

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Recenzii ale Amara Sanctuary Resort Sentosa (SG Clean Certified) de la oaspeți reali

Clasificare generală
7,6
Foarte bun
Bazat pe 7230 recenzii
7,8Curățenie
7,8Situare
7,8Confort și calitate cameră
Recenzii Agoda (6097)Recenzii Booking.com (1133)
Clasificare via Agoda7,6
/
10
Curățenie7,8
Dotări7,6
Situare7,8
Confort și calitate cameră7,9
Servicii7,9
Raport calitate-preț7,3
Cotație superioară pentru Singapore
Cotație
9+ Excepțional (813)
8-9 Excelent (806)
7-8 Foarte bine (1261)
6-7 Bine (642)
<6 Sub așteptări (916)
Perioada din an
Mar - Mai (1133)
Iun - Aug (1097)
Sep - Nov (1093)
Dec - Feb (1115)
Nu ratați!Destinație populară! Locurile de cazare din Singapore sunt rezervate din minut în minut!
Toate tipurile de turiști (6097)
Toate tipurile de camere
Toate limbile

Afișare recenzii care menționează 

Afișare 4439 comentarii de la oaspeți verificați
12345
5,7
Simona din Italia
Cuplu
Cameră deluxe
Sejur o noapte în aprilie 2012

Ottima posizione, ma non un 4 stelle”

I giardini, affascinanti e la posizione

ottima posizione a sentosa, comoda per le attrazioni, ma appartata, durante il weekend disturba un po' l'ottovolante. la dimensione delle camere è buona, ma l'hotel ha visto giorni migliori oppure è sfruttato in modo troppo intensivo. manca di manutenzione (moquette macchiata, macchie di calcare preistorico in bagno) e anche le piscine esterne sono tristissime. personale gentile, ma probabilmente sotto organico:accoglienza alle 4 di notte (preannunciata) in tuta e ciabatte...personalmente lo valuterei un 3 stelle. da un hotel a singapore ci si aspetterebbe di più

Recenzat 12 iunie 2012
9,2
Excepțional
Taufiq
Familie cu copii mici
Suită curte cu hidromasaj privat
Sejur o noapte în iulie 2019

Courtyard Suites”

It was an enjoyable experience to stay at the Courtyard Suites, as part of my little girl's 5th birthday. Wife and kids loved it! Special thanks to Ayub Ismail for his exceptional standard of customer service. He was the first hotel staff who greeted us at the carpark (when we were struggling to unload our belongings) and offered his assistance. He then assisted with check-in, while professionally briefing us on the dos and don'ts. He was empathetic to my parents' request to perform our midday prayers in our hotel room, by expediting the room preparations. And he was prompt in assisting my wife and daughter who got locked out while we were out swimming. Ayub Ismail represents the best in the hospitality industry. Kudos to the hotel for hiring such exceptional staff!

Recenzat 16 iulie 2019

Dear Taufiq, Thank you for the wonderful review. We are pleased to hear that your experience was an exceptional one and we hope to welcome you back soon. Yours faithfully, Benny Wong Front Office Manager

Răspuns 17 iulie 2019
Amara Sanctuary Resort Sentosa (SG Clean Certified)
8,8
Fantastic
Nur din Singapore
Cuplu
Suită pentru cupluri cu acces direct la piscină
Sejur o noapte în iulie 2019

Awesome view ”

Great customer service. Got a free upgrade with an great room facilities.

Recenzat 25 iulie 2019

Dear Nur, It is a joy to read that you've had an enjoyable experience. We hope to see you back again soon. Yours sincerely, Benny Wong Front Office Manager

Răspuns 26 iulie 2019
Amara Sanctuary Resort Sentosa (SG Clean Certified)
8,0
Fantastic
Shirley din Singapore
Cuplu
Suită curte cu hidromasaj privat
Sejur o noapte în mai 2019

Staffs services fabulous!! ”

Upon check in, warmly greet and serve by the receptionist and concierge staffs ! And was sent by buggy to our room. Although the jacuzzi resort abit old but it still v clean and they do spray insert repellent whereby if you think there is still insert, you can request to spray one more time.. Requests to them was fast and they make things possible! (reasonable requests) staffs extremely helpful and serve with their smile !! Most incredible thing is they remember the room number you staying which surprise us! Have a fabulous stay!

Recenzat 05 iunie 2019

Dear Shirley, Thank you for the wonderful review. We are pleased to hear that your experience was an exceptional one and we hope to welcome you back soon. Yours faithfully, Benny Wong Front Office Manager

Răspuns 08 iunie 2019
Amara Sanctuary Resort Sentosa (SG Clean Certified)
6,4
Bun
Janice din Singapore
Cuplu
Cameră deluxe
Sejur o noapte în decembrie 2018

Not worth for the price paid”

I don’t think the location and the hotel room worth the price we paid for. The day we stayed, it was raining, it’s hard for us to get out to get food and the umbrella had all been loan out. The location is far from RWS. The hotel room is pretty old.

Recenzat 09 iulie 2019

Dear Janice, Thank you for taking the time to share your experience with us. We are definitely looking into the issues raised and we hope we will be able to announce these new developments to our guests soon! We are glad your stay was a pleasant one overall and we hope to see you again. Yours sincerely, Benny Wong Front Office Manager

Răspuns 11 iulie 2019
Amara Sanctuary Resort Sentosa (SG Clean Certified)
7,6
Foarte bun
Chze din Malaezia
Cuplu
Cameră deluxe
Sejur o noapte în iunie 2019

Nice quiet hotel in Sentosa”

Room was very nice, maintained very nicely. However, the infinity pool was very badly maintained. Tiles were peeling off and the water was dirty, you can see particles with your naked eye everywhere. Wrote feedback but no response until today.

Recenzat 09 iulie 2019

Dear Chze, Thank you for taking the time to share your experience with us. We are definitely looking into the issues raised and we hope we will be able to announce these new developments to our guests soon! We are glad your stay was a pleasant one overall and we hope to see you again. Yours sincerely, Benny Wong Front Office Manager

Răspuns 11 iulie 2019
Amara Sanctuary Resort Sentosa (SG Clean Certified)
8,8
Fantastic
ANDREW din Regatul Unit
Călător în grup
Cameră deluxe
Sejur 3 nopți în iunie 2019

A GREAT ANNIVERSARY PARTY”

We stayed at this hotel and celebrated our Silver Wedding with a lunch party for over 40 guests. The food, function room and organisation was great. Regarding our bedroom and breakfast these were also very good. The range of items to eat for breakfast was wide, all tasty and fresh. The hotel staff were lovely and efficient. Well done!

Recenzat 28 iunie 2019

Dear Andrew, Thank you for the wonderful review. We are pleased to hear that your experience was an exceptional one and we hope to welcome you back soon. Yours faithfully, Benny Wong Front Office Manager

Răspuns 29 iunie 2019
Amara Sanctuary Resort Sentosa (SG Clean Certified)
7,6
Foarte bun
Mohamad din Singapore
Călător în grup
Vilă cu 1 dormitor şi piscină privată
Sejur o noapte în iulie 2019

Good location for a short/long vacay”

The villa was not really cleaned. The suntan bed was gross.

Recenzat 25 iulie 2019

Dear Mohamad, Thank you for taking the time to share your experience with us. We are definitely looking into the issues raised and we hope we will be able to announce these new developments to our guests soon! We hope to see you again. Yours sincerely, Benny Wong Front Office Manager

Răspuns 26 iulie 2019
Amara Sanctuary Resort Sentosa (SG Clean Certified)
8,0
Fantastic
CHONG din Singapore
Familie cu copii mari
Cameră deluxe
Sejur o noapte în aprilie 2019

Clean and big hotel room”

I booked 2single bed room. The room is bigger than my expectation. Bathtub is clean and big. Swimming pool is clean and would recommend to someone who like quiet and undisturbed swim as not much ppl is using the Swimming pool. Very nice place for short gateway

Recenzat 14 aprilie 2019

Dear Chong, It is a joy to read that you've had an enjoyable experience. We hope to see you back again soon. Yours sincerely, Benny Wong Front Office Manager

Răspuns 15 aprilie 2019
Amara Sanctuary Resort Sentosa (SG Clean Certified)
8,4
Fantastic
Weng din Singapore
Turist solitar
Cameră deluxe
Sejur o noapte în martie 2019

For a quick getaway from the Busyness of the City”

Far away from the rest of the world, Amara is ideal for time to slow down. Almost pristine in its surroundings, with nature all around. However, it is sad to say that its facilities has definitely seen better days. Remember the earlier times when I visited back in 2010. It was so much better maintained. Sadly not this time though. Jacuzzi was under repairs, roof infinity pool definitely needed cleaning, gym equipment were not in good condition, etc. Hope they will improve though...

Recenzat 01 aprilie 2019

Dear Weng, Thank you for taking the time to share your experience with us. We are definitely looking into the issues raised and we hope we will be able to announce these new developments to our guests soon! We are glad your stay was a pleasant one overall and we hope to see you again. Yours sincerely, Benny Wong Front Office Manager

Răspuns 04 aprilie 2019
Amara Sanctuary Resort Sentosa (SG Clean Certified)
8,4
Fantastic
Yasmin din Singapore
Călător în grup
Suită curte cu hidromasaj privat
Sejur o noapte în martie 2019

Nice resort, but needs improvement”

The room is nice. Love the courtyard feels with the jacuzzis. Got the room 763. Its a pretty place. But the room needs better maintenance, the aircon controller wasnt working well, it doesnt work well. Then the courtyard area, the light was spoilt which we called and they did come to fix. Apparently theres suppose to be light in the jacuzzi but there wasnt, we saw the neighbours one. But it was too late to call them to fix. And the jacuzzi wasnt that powerful, the sound was much different then the neighbours. Asked for a late check out, but they said they were pretty filled for check in but the resort looks kind of empty. I think all hotels should actually checked everything should be well working before anyone checks in. Despite the cons, had a great stay. Its still going to be somewhere i want to stay in if i want the resorty out of singapore kind of feels.

Recenzat 10 martie 2019

Dear Yasmin, Thank you for taking the time to share your experience with us. We are definitely looking into the issues raised and we hope we will be able to announce these new developments to our guests soon! We are glad your stay was a pleasant one overall and we hope to see you again. Yours sincerely, Benny Wong Front Office Manager

Răspuns 12 martie 2019
Amara Sanctuary Resort Sentosa (SG Clean Certified)
9,2
Excepțional
JANE din Singapore
Cuplu
Suită pentru cupluri cu acces direct la piscină
Sejur 2 nopți în ianuarie 2019

friendly staff, good range of shows, good location”

Enjoyable stay as the staff were friendly and helpful in giving suggestions and answering our queries. It was also a short walk from the beach, the bus stops, and various facilities. Jacuzzi and swimming pool were well-maintained.

Recenzat 06 martie 2019

Dear Jane, Thank you for the wonderful review. We are pleased to hear that your experience was an exceptional one and we hope to welcome you back soon. Yours faithfully, Benny Wong Front Office Manager

Răspuns 07 martie 2019
Amara Sanctuary Resort Sentosa (SG Clean Certified)
8,4
Fantastic
rahul din Singapore
Cuplu
Cameră deluxe
Sejur o noapte în februarie 2019

thank you for upgrading ”

There was an amazingly serious mistake during check in, in form of double check in for same room.. But then the managers were polite and sincerely apologised and also upgraded us to a suite.. So the mistake was long forgotten and me and my wife had a really good time at Amara Sanctuary.

Recenzat 06 martie 2019

Dear Rahul, Thank you for choosing Amara Sanctuary Resort Sentosa and for taking the time to share your experience with us. I am very disappointed to read that we have not met your expectations. The management will look into the issues raised and work on the areas for improvement. We hope you will give us the opportunity to be of service to you again. Yours sincerely, Benny Wong Front Office Manager

Răspuns 06 martie 2019
Amara Sanctuary Resort Sentosa (SG Clean Certified)
5,2
Chai din Singapore
Cuplu
Vilă cu 1 dormitor şi piscină privată
Sejur 2 nopți în iulie 2019

Peste medie”

In need of repair

Recenzat 24 iulie 2019

Dear Chai, Thank you for taking the time to share your experience with us. We are definitely looking into the issues raised and we hope we will be able to announce these new developments to our guests soon! We hope to see you again. Yours sincerely, Benny Wong Front Office Manager

Răspuns 24 iulie 2019
Amara Sanctuary Resort Sentosa (SG Clean Certified)
6,8
Bun
Jessica din Singapore
Cuplu
Suită curte cu hidromasaj privat
Sejur o noapte în iulie 2019

Staycation (Courtyard with private Jacuzzi)”

The staffs service could be better and more professional. It’s not very nice while attending to a guest checking in, the staffs talk among themselves. The courtyard suite with private jacuzzi looks wearout and not really well maintain. The jacuzzi area looks a little dirty and old. It’s totally different from what I see from the photos. I can only said cleanliness and maintenance not up to standard. The mini fridge also water leak. The environment is quiet and peaceful. Location is convenient too if don’t mind just a few mins walk to bus stop and about 5-7mins to Imbiah Station. Hope the service can be improved and the suite is more clean and well maintain. Paying $360 per night for the room condition not very worth spend.

Recenzat 18 iulie 2019

Dear Jesscia, Thank you for choosing Amara Sanctuary Resort Sentosa and for taking the time to share your experience with us. I am very disappointed to read that we have not met your expectations. The management will look into the issues raised and work on the areas for improvement. We hope you will give us the opportunity to be of service to you again. Yours sincerely, Benny Wong Front Office Manager

Răspuns 22 iulie 2019
Amara Sanctuary Resort Sentosa (SG Clean Certified)
4,0
Puva din Singapore
Familie cu copii mici
Suită familială cu cameră de zi
Sejur o noapte în iulie 2019

Badly maintained facility ”

Entrance of our gate was crowded with workers who were smoking , staff of the hotel also hung around that entrance smoking. Path to the Swimming was filled rubbish . Water bottle floating on the pool . Overall very disappointed

Recenzat 15 iulie 2019

Dear Puva, Thank you for taking the time to share your experience with us. We are definitely looking into the issues raised and we hope we will be able to announce these new developments to our guests soon! Yours sincerely, Benny Wong Front Office Manager

Răspuns 15 iulie 2019
Amara Sanctuary Resort Sentosa (SG Clean Certified)
6,0
Siow din Singapore
Familie cu copii mici
Suită curte cu hidromasaj privat
Sejur o noapte în iulie 2019

Beautiful colonial style rooms but lack the luxury feel that I expected to have for the price I paid”

Breakfast in room was extremely disappointing for its quality and variety

Recenzat 18 iulie 2019

Dear Siow, Thank you for taking the time to share your experience with us. We are definitely looking into the issues raised and we hope we will be able to announce these new developments to our guests soon! Yours sincerely, Benny Wong Front Office Manager

Răspuns 18 iulie 2019
Amara Sanctuary Resort Sentosa (SG Clean Certified)
3,6
Wei din Singapore
Cuplu
Suită curte cu hidromasaj privat
Sejur 2 nopți în mai 2019

Dysfunctional jacuzzi for the Courtyard Suite with Private Jacuzzi”

Reflected to the staffs at the hotel thrice that the jacuzzi was not functioning. I was told each time that someone would come and take a look at it, but nobody came at all. Lodged a complain upon checkout, and I was told that the manager would get back to me in a week. It's been a month and nobody has bothered to contact me. Disappointing and underwhelming experience.

Recenzat 03 iunie 2019

Dear Wei, Thank you for taking the time to share your experience with us. I am very disappointed to learn that the jaccuzi malfunction during your recent stay at Amara Sanctuary Resort Sentosa. For that, I sincerely apologise. We wished that we could take actions to make your stay more comfortable by changing your room and immediate follow ups. We truly hope you will consider this an unfortunate incident and allow us the opportunity to regain your confidence when you next visit us again. Yours sincerely, Benny Wong Front Office Manager

Răspuns 04 iunie 2019
Amara Sanctuary Resort Sentosa (SG Clean Certified)
8,0
Fantastic
Shirley din Singapore
Cuplu
Deluxe Room - Breakfast
Sejur 2 nopți în mai 2019

Friendly staff, convenient location!”

Service staff were approachable and friendly. Location is great especially if you intend to visit Universal Studios (USS), the SEA aquarium or other attractions. Overall, my partner and I enjoyed our stay and will visit again!

Recenzat 24 mai 2019

Dear Shirley, Thank you for taking the time to share your experience with us. We are definitely looking into the issues raised and we hope we will be able to announce these new developments to our guests soon! We are glad your stay was a pleasant one overall and we hope to see you again. Yours sincerely, Benny Wong Front Office Manager

Răspuns 29 mai 2019
Amara Sanctuary Resort Sentosa (SG Clean Certified)
6,4
Bun
Gillian din Singapore
Cuplu
Studio verandah
Sejur o noapte în mai 2019

Needs improvement”

The hotel is in need of an upgrade. The facilities show signs of age with creaking floorboards, leaky bathtubs, a dead lizard trapped in the hinges of the shower screen door, flimsy power sockets that looked like they could dislodge from the walls/frame at anytime. Having stayed in multiple hotels in Asia, we weren’t impressed for the price we paid. Service was Just mediocre and we had to make 2 calls before someone came to check on our air conditioner as it wasn’t cold enough. I also had to request for late check out 3 times before they confirmed whether it was possible or not. After shelling out almost sgd400/night for the verandah suite, it’s more than double what We would have paid for say a Japanese hotel as the quality of the rooms and facilities would undoubtedly be better. We would recommend to try out other hotels on Sentosa as the location isn’t fabulous either.

Recenzat 15 mai 2019

Dear Gillian, Thank you for choosing Amara Sanctuary Resort Sentosa and for taking the time to share your experience with us. I am very disappointed to read that we have not met your expectations. The management will look into the issues raised and work on the areas for improvement. We hope you will give us the opportunity to be of service to you again. Yours sincerely, Benny Wong Front Office Manager

Răspuns 15 mai 2019
Amara Sanctuary Resort Sentosa (SG Clean Certified)
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