soggiorno a KOBE”

Excellent services”

We arrived there around 12:00 (noon) and we're allowed to check in and go to the hotel room immediately. It's the first time in Japan. After a long journey, could get a rest after lunch. We'll stay here again if we visit Kobe in the future. The hotel is just one station from Sannomiya Station where you can find a lot restaurants and shops. Here, you enjoy the peaceful environment and next to the hotel is cable car to the Herb Garden.

Great hotel overall. Don't like when facilities cost extra to use. But location great for train ”

Staff in club area were either great or what I would class verging on rudeness. May of been a bad night but was very noticeable. Otherwise hotel is good and room size ok for Japanese level. Would probably look elsewhere next time in Kobe

Great location”

Good price for stay in ANA Crowne Plaza Kobe, quality hotel, service is good and helpful. Room is big and clean with a wonderful view, subway is right down the hotel, very good location .staffs is very friendly and helpful.i will suggest this hotel for everyone.I must come back this hotel soon.

Well placed hotel with beautiful surroundings. ”

I booked for 2 nights at this hotel but stayed for two days and one night only. I did not notice much of the facilities in the hotels s I was on a business trip. Arriving late at night on the first day and departing late at night on the 2nd day, therefore did not even stay for the 2nd night. The hotel is spacious clean and well positioned for a quick turnaround trip.

Great location with awesome view”

this hotel is very convenient for access to the bullet train. it is a high rise tower with great views across kobe, particularly at night. it is a 15 min walk into sannomiya where you can find shops and bars/restaurants or a 5 min walk to the ijinkan tourist area. our room was fantastic...really enjoyed staying here!

My Honeymoon trip to Kobe”

Me and my wife were traveling together. We had two big luggage with us. We were so happy to find the Hotel rite opposite the Shinkasen station after arriving from Tokyo. Rooms were nice and no smell. I was able to check my mail without taking out my Laptop because they had a PC in the room. You can either walk the nearest shopping area (Shinomya) or its only one stop if you take the subway from the Hotel. Overall its definitely worth the price I paid.

Close to Shin-Kobe station, professional and kind staff”

The ANA Crowne Plaza is on the 4th floor of a building that's basically part of Shin-Kobe station (the station that the shinkansen comes in from Osaka and other areas). Super super convenient. The room was a great price and had a really comfortable bed, a gorgeous view of the city, and a clean mostly-Western style bathroom with full amenities provided. There was even a mini-bar in the fridge and I must admit I indulged in a late night Coke. Even though the restaurants attached to the hotel were closed by the time we got in, room service was about as expected and had a mix of Japanese and American-style foods to choose from. The room service staff spoke English, as well as the check-in staff. There was no problem checking bags in earlier that day and receiving them later when we checked in more properly. Great price, high recommendation, super convenient location.

Very bad air conditioning in the room. Window cannot open and just like in a spa room.”

until we ask in the next day (after the first hot sleep night), the staff told us it cannot change. But the emergency window could be open to get some fresh air. So we immediately ask.the favor to open the window. It help a little..

Excellent ”

Great service

Excepțional”

i love the hotel location, perfectly near the Nunobiki falls, Herb garden and Ijinkan Kitano area, made my short trip in Kobe fantastic.

Fantastic”

great location.

Great place to stay!”

We recently stayed at the ANA Crowne Plaza Kobe while attending a conference. The hotel combines a superb, central location which is adjacent to the Shin-Kobe station and set within a mall, with wonderful, unobtrusive service and charm! The front office and house-keeping staff members were very helpful and went out on a limb to make our stay very comfortable and memorable. The rooms on the high rise floors make for an excellent and mesmerizing view during the day and at night. Highly recommended!

Perfect place to stay.”

Great place to stay. The cable car outside the hotel to the top of the mountain is awesome. The main road going past the hotel, toward the bay, has a wonderful cafe about 3 blocks from the hotel on the southwest corner of the intersection. The best cup of coffee in Japan, and a great breakfast. No markings to tell a tourist it's a cafe. Just a door with an occasionaly local walking in or out.

No AirCon, only heater”

We were there by the end of winter (Mar 2017) and it was still too warm for us to sleep without any AC (we are from Western Australia). To our surprise, the room didn't have any AC! When we talked to the staff, they provided us with a tiny fan and let the fire exit door open for a breeze... The location is perfect for us since it is walking distance to Kobe Station & we had bullet train pass.

Thank you ANA Crowne Plaza Hotel Kobe”

I went there for Kobe Marathon 2014. This hotel is my best support to my completion of the game! Amazing service with clean and comfortable bed. It is the best hotel I have stayed in Kansai area! Highly recommended.

Stunning view, comfortable bed and excellenservice”

Staff - very good English for Japan. Those who couldn't speak very good english tried try hard to help out. We were particularly impressed by porter Yusuke's service. We were given a smoking room which we found smelled strong. He tried to help us find another room and while we were waiting he made sure we were comfortable and gave us wifi password to make sure we were not bored. In the end we still ended up with a smoking room but he offered us a ionizer to remove be ciagarett smell.

A comfortable and enjoyable stay ”

We chose the ANA Crowne Plaza on the recommendation of friends, and were very pleased that we did. Our rooms were very comfortable and well-equipped. Get a city view room if you can, as the view is spectacular at night. The breakfast buffet was a daily treat, with a huge variety of good food, including "full English" as well as Japanese dishes and tasty pastries. The hotel has several different restaurants, though we only tried The Terrace (where the breakfast buffet is served) as we were mostly eating elsewhere. The hotel is very close to excellent public transport, which made touring easy. We would recommend it highly.

Ideal spot for seeing the city”

We have three small kids, and this fit us perfectly. Opt for breakfast as there aren't many options nearby, and breakfast buffet is good. Right outside the hotel is the rope way up the mountain to the herb garden as well as the Shin Kobe station. In the city without being overtaken by if. Hogg recommend.

great location ”

great location when you arrive by shinkansen or leave by shinkansen. nice view. the minus is that if you use ipad, you cant get connection from your room. the rooter that i got didnt unfortunately work in my room.