Ascott Makati

6Th Floor, Glorietta 4 Ayala Center, Makati, Manila, Filipine - PE HARTĂ
Apartament de Serviciu 5-star
Wi-Fi gratuit
8,7
Fantastic
/10
( 3,917 recenzii)Citiți ce au avut de spus oaspeții
Servicii cameriste52
Mic dejun26
Magazine16
select your dateVă rugăm introduceți-vă data de check-in pentru a vizualiza prețul
Ascott Makati
Cameră Studio Deluxe - Vedere Ascott Makati
Hol Ascott Makati
Piscină Ascott Makati
Vizualizați toate cele 63 fotografii
PE HARTĂ
Repere turistice populare
Robinsons Place Manila 5,28 km
Parcul Rizal 6,24 km
Muzeul National 6,29 km
Manila Ocean Parc 6,6 km
Fort Santiago 6,88 km
San Agustin Church 6,92 km
Casa Manila 6,96 km
Biserica Quiapo 6,99 km
Catedrala Manila 7,27 km
Intramuros 7,47 km
Repere turistice din zonă
Hard Rock Cafe 60 m
Power Books 80 m
Glorietta Shopping Mall 100 m
Bibliarch Bookstore 110 m
Ayala Center 110 m
SM Makati 160 m
Teatrul Repertory Globe 180 m
NeoComputer.Net 190 m
SM Department Store 240 m
V Bar 240 m
9,5

Excepțional

Scor evaluări locație

În centrul orașului
Zonă populară
Hygiene Plus
Acest loc de cazare a ales și a certificat pe cont propriu următoarele măsuri de igienă.Aflați mai mult
Dotări pentru siguranță
dezinfectare zilnică
Staff trained in safety protocol
Vizualizați toate facilitățile
Echipament preventiv
echipament sterilizat
igienizant mâini
Sănătate și medical
medic/asistentă de gardă
trusă de prim-ajutor
Avantaje loc de cazareCitiți toate cele 3.917 recenzii
Reputație excepțională
Ați recomanda unui prieten 95%?
Mic-dejun fantastic
88% mențiuni pozitive
Curățenie excelentă
8,8 cotație pentru curățenie
Servicii excelente
8,7 cotație pentru servicii
  • 300 m de transportul în comun

  • Transfer aeroport

  • Situat în inima orașului Manila

  • Wi-Fi gratuit în toate camerele

  • cadă fierbinte

Datele dvs. sunt populare în rândul călătorilorUtilizatorii rezervă în Manila la fiecare 1 minute pe Agoda.com
Raport calitate-preț8,2
Cotație locație9,5
Cel mai apropiat aeroportAeroportul internațional Ninoy Aquino (MNL)
Distanță de aeroport4,8 km

Camere disponibile la Ascott Makati

8,6
Excelent
Confort & calitate cameră
Apartament Executive cu 1 dormitor (1 Bedroom Executive)
Apartament Executive cu 1 dormitor (1 Bedroom Executive)
...
  • Mărime cameră: 83 m²/893 ft...
  • Vedere: Oraș
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Apartament Deluxe cu 2 dormitoare ( 2 Bedroom Deluxe)
Apartament Deluxe cu 2 dormitoare ( 2 Bedroom Deluxe)
...
  • Mărime cameră: 113 m²/1216 ...
  • Vedere: Oraș
  • 1 pat king-size & 1 pat que...
Introdu-ți datele și vezi prețurile
Suită Studio Executive  (Studio Executive Suite)
Suită Studio Executive (Studio Executive Suite)
...
  • Mărime cameră: 53 m²/570 ft...
  • Vedere: Oraș
  • 1 pat queen
Introdu-ți datele și vezi prețurile
Apartament premier cu 1 dormitor (1 Bedroom Premier Apartment)
Apartament premier cu 1 dormitor (1 Bedroom Premier Apartment)
...
  • Mărime cameră: 83 m²/893 ft...
  • Vedere: Oraș
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Suită Deluxe cu 2 dormitoare (2 Bedroom Deluxe Suite)
Suită Deluxe cu 2 dormitoare (2 Bedroom Deluxe Suite)
...
  • Mărime cameră: 113 m²/1216 ...
  • Vedere: Oraș
  • 1 pat queen şi 1 pat king-s...
Introdu-ți datele și vezi prețurile
Suită Executive cu 1 dormitor (1 Bedroom Executive Suite)
Suită Executive cu 1 dormitor (1 Bedroom Executive Suite)
...
  • Mărime cameră: 74 m²/797 ft...
  • Vedere: Oraș
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Suită Deluxe cu 1 dormitor (1 Bedroom Deluxe Suite)
Suită Deluxe cu 1 dormitor (1 Bedroom Deluxe Suite)
...
  • Mărime cameră: 73 m²/786 ft...
  • Vedere: Oraș
  • 1 pat queen
Introdu-ți datele și vezi prețurile
Studio Premier Twin
Studio Premier Twin
...
  • Mărime cameră: 36 m²/388 ft...
  • Vedere: Oraș
  • 2 paturi single
Introdu-ți datele și vezi prețurile
Studio Premier
Studio Premier
...
  • Mărime cameră: 36 m²/388 ft...
  • Vedere: Oraș
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Studio Executive
Studio Executive
...
  • Mărime cameră: 53 m²/570 ft...
  • Vedere: Oraș
  • 1 pat queen
Introdu-ți datele și vezi prețurile

Întrebări frecvente

La ce ore e check-in și check-out la Ascott Makati?

Formalitățile de check-in încep la 15:00 iar formalitățile de check-out se pot efectua până la ora 12:00. Puteți solicita efectuarea formalităților de check-in devreme sau check-out târziu în timpul efectuării rezervării, în funcție de disponibilitate. Oaspeților care efectuează formalitățile de check-in sau check-out înainte, respectiv după orele desemnate li se poate percepe un cost suplimentar. Locul de cazare oferă oaspeților serviciul de depozitare a bagajelor de mână înainte de check-in, respectiv după check-out.

Cum ajung la Ascott Makati?

Ascott Makati este ușor de găsit pornind de la aeroport. Practic, puteți rezerva anticipat și transferul aeroportuar pentru liniștea dvs. sufletească, contra unui cost suplimentar de 3000 PHP. Trebuie doar să utilizați secțiunea „Înștiințați-ne ce anume aveți nevoie“ de pe pagina rezervării pentru a aduce la cunoștința hotelului că doriți o cursă, urmând să fiți contactat prin intermediul mesajelor Agoda. Oaspeților care sosesc cu autoturismele proprii, Ascott Makati le pune la dispoziție o parcare auto. Locurile de parcare auto sunt gratuite pentru oaspeți. Dacă doriți să călătoriți în mod facil prin Manila în mod particular, hotelul poate să dispună aranjamentele necesare pentru ca dvs. să închiriați un autoturism.

Care este politica privitoare la fumători la Ascott Makati?

Ascott Makati permite fumatul în anumite zone și nu este 100% de nefumători. Ascott Makati oferă oaspeților săi atât camere pentru fumători cât și pentru nefumători. Puteți solicita tipul de cameră preferat în timpul efectuării rezervării, dar rețineți că alocarea camerelor este supusă disponibilității.

PE HARTĂ
Explorați împrejurimile
Cotație loc de cazare|Comparare cu 4.217 locuri de cazare din Manila
Vizualizați toate cotațiile
Scor amplasare
9.5/10
Scor confort cameră
8.6/10
Dimensiune cameră
45 sqm.
Scor servicii
8.7/10
Mai bun ca
99
%
din Manila locuri de cazare
Mai bun ca
99
%
din Manila locuri de cazare
Mai mare ca
98
%
din Manila locuri de cazare
Mai bun ca
97
%
din Manila locuri de cazare
Până la 30% reducere cu Promoțiile Interne Agoda!

Îndată ce vă conectați, prețurile vor fi mai mici!

Înscrieţi-vă acum
Evaluare generală:
8,7
Fantastic
3.917 recenzii
Curățenie
8,8
Dotări
8,5
Situare
9,5
Citiți toate recenziile >
Mai multe despre Ascott Makati

Mai multe despre Ascott Makati

Renovat în , Ascott Makati garantează un sejur plăcut pentru oaspeții săi fie că se află în Manila în scop de afaceri fie în scop de relaxare Situat la doar de centrul orașului, oaspeții sunt perfect poziționați pentru a se bucura de atracțiile și activitățile urbane. Oaspeții se pot delecta prin turul atracțiilor orașului, inclusiv Glorietta Shopping Mall, SM Makati, Teatrul Repertory Globe.

La Ascott Makati, serviciile excelente și dotările de nivel superior sunt făcute pentru un sejur de neuitat. În timpul sejurului lor de la acest minunat loc de cazare, oaspeții se pot delecta cu 24-ore room service, facilităţi pentru turişti cu handicap, Wi-Fi în zone publice, parcare auto, room service.

Toate camerele de oaspeți dispun de facilități moderne pentru a asigura un sentiment de confort de neegalat. Fie că sunteți pasionat de fitness sau doar căutați un mod de relaxare după o zi grea, dumneavoastră veți fi încântat de facilitățile de recreere cum ar fi cadă fierbinte, centru de fitness, piscină exterioară, spa, masaj. Descoperă un aer profesional al serviciilor și o gamă largă a dotărilor la Ascott Makati.

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Cel mai mult s-a discutat despre facilități

Mic dejun
113 mențiuni
Servicii cameriste
89 mențiuni
Piscină
49 mențiuni
Alimente și servire masă
35 mențiuni

Ce se oferă

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Distanțe și lucruri esențiale

Distanțele prezentate sunt în linie aeriană. Distanțele reale de călătorie pot diferi.
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Alimente și servire masă

Restaurante în incintă

Myron's Restaurant
Specific culinar:Americană, Asiatică
Meniu:Bufet, A la carte

Ce se află prin zonă

Distanțele prezentate sunt în linie aeriană. Distanțele reale de călătorie pot diferi.
Arată mai puțin

Politicile pentru oaspeți ale locului de cazare

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Câteva date folositoare

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Anunțuri de la locul de cazare

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Recenzii ale Ascott Makati de la oaspeți reali

Clasificare generală
8,7
Fantastic
Bazat pe 3917 recenzii
9,4Situare
8,8Curățenie
8,7Confort și calitate cameră
Recenzii Agoda (2309)Recenzii Booking.com (1608)
Clasificare via Agoda8,7
/
10
Curățenie8,8
Dotări8,5
Situare9,5
Confort și calitate cameră8,6
Servicii8,7
Raport calitate-preț8,2
Cotație superioară pentru Manila
Cotație
9+ Excepțional (623)
8-9 Excelent (355)
7-8 Foarte bine (297)
6-7 Bine (92)
<6 Sub așteptări (105)
Perioada din an
Mar - Mai (303)
Iun - Aug (296)
Sep - Nov (428)
Dec - Feb (445)
Nu ratați!Utilizatorii rezervă în Manila la fiecare 1 minute pe Agoda.com
Toate tipurile de turiști (2309)
Toate tipurile de camere
Toate limbile

Afișare recenzii care menționează 

Afișare 1472 comentarii de la oaspeți verificați
12345
9,2
Excepțional
Michelle din Filipine
Familie cu copii mici
Apartament cu 1 dormitor
Sejur o noapte în iulie 2019

Excepțional”

Family friendly hotel. Perfect location. Though I hope they have freebies (like coloring materials for kids) or activities for kids cuz most families highly prefer checking in here in Ascott. But overall, its still my hotel of choice for occasions like birthday.

Recenzat 25 iulie 2019

Dear Michelle, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst Manager, Guest Service

Răspuns 11 august 2019
Ascott Makati
8,8
Fantastic
John din Filipine
Călător în grup
Cameră clasică cu 1 dormitor
Sejur o noapte în iunie 2019

Spacious, pristine clean, near everything, good breakfast, slow room service”

When you first enter the room, you are taken aback by how big the place is. It will take you a while to explore everything and note all the stuff in there that you could possibly need. A full kitchen with stove, full fridge, microwave, even utensils and crockery (but only for two). There’s a four person dining table, sofa set, washer dryer (including detergent). The place is huge, the place feels comfortable because it is not cramped. Right away you notice how clean everything is, even the air is fresh, not stale. Having a few friends over and cooking for them was very pleasant (except that you’ll have to buy paper plates and cups). The whole experience was simply nice except when you notice that there isn’t a cork screw in the kitchen. It took them an hour to finally send up a corkscrew, although they also sent up some ice even when we didn’t request it, which is a nice touch. The breakfast was quite good but their “Happy Hour” which was a sort of alcohol and snacks buffet was not.

Recenzat 05 iulie 2019

Dear John, It was a great pleasure having you stay at Ascott Makati. Thank you for sharing your detailed feedback about your stay experience. Rest assured that all your comments above will be endorsed to the concerned department/s. Hopefully, we can welcome you again in the future. Yours sincerely, Clarissa Marie Guevara Asst Manager, Guest Service

Răspuns 23 iulie 2019
Ascott Makati
10,0
Excepțional
Regine din Filipine
Călător în grup
Suită Deluxe cu 2 dormitoare
Sejur o noapte în iunie 2019

Highly recommended! 👍🏻”

Spacious rooms, nice facilities, and very accommodating staff. The only suggestion that I have is to add more variety on the breakfast buffet. But regardless of that, it was an enjoyable stay for us. P.S. Thank you for the cake, balloons, song and dance number from their staff for my birthday. Highly appreciated! 🖤

Recenzat 23 iunie 2019

Dear Regine, It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst Manager, Guest Service

Răspuns 28 iunie 2019
Ascott Makati
8,8
Fantastic
DIVINE din Filipine
Familie cu copii mici
Suită Deluxe cu 2 dormitoare
Sejur 2 nopți în mai 2019

Overall it was a nice experience”

Pros: location is excellent as it is very near to shopping centers. Staff are very respectful. Cons: they should improve their breakfast menu, pool should be a little warm, took time for the bellman to come when we requested for assistance with our luggages

Recenzat 27 mai 2019

Dear DIVINE, It was a great pleasure having you stay at Ascott Makati. Rest assured that all comments below will be taken seriously. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely, Clarissa Marie Guevara Asst Manager, Guest Service

Răspuns 28 iunie 2019
Ascott Makati
8,8
Fantastic
Mary din Filipine
Turist solitar
Cameră Studio Deluxe
Sejur o noapte în mai 2019

It was great!”

The only let down here is the service. Once you are checked in.. any room service ( housekeeping/guest) will take hours before they respond. Probably because of the number of customers that time.. but still. :) But everything else is great.

Recenzat 26 mai 2019

Dear Mary, It was a great pleasure having you stay at Ascott Makati. Thank you for sharing your feedback about your stay experience. We would like to apologize if we had failed to meet your expectations during your recent stay with us. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely, Clarissa Marie Guevara Asst Manager, Guest Service

Răspuns 28 iunie 2019
Ascott Makati
6,8
Bun
Tricia din Singapore
Turist în scop de afaceri
Apartament Executive cu 1 dormitor
Sejur o noapte în iunie 2019

Great location but very crowded and old ”

Great location as it’s connected to the mall. I was upgraded to a suite which was spacious but the room was freezing cold. The airconditioning switches were not working at all. The water temperature in the bathroom was too hot and took a long time to tune to an acceptable temperature. The hotel also has a mix of business travellers and tourists. It’s a big mess during breakfast at the restaurant. You will need to queue for a table at 7.30am and the food is below average compared to other hotels in the area.

Recenzat 29 iunie 2019

Dear Tricia, It was a great pleasure having you stay at Ascott Makati. Thank you for sharing your feedback about your stay experience. We would like to apologize if we had failed to meet your expectations during your recent stay with us. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely, Clarissa Marie Guevara Asst Manager, Guest Service

Răspuns 23 iulie 2019
Ascott Makati
8,0
Fantastic
Eric din Filipine
Familie cu copii mici
Suită Deluxe cu 2 dormitoare
Sejur o noapte în iunie 2019

Nice place slow service”

Pros: 1. location- just above glorietta, makati- one of the better malls in Metro Manila. lots of nearby restaurants and shopping areas. Access to various modes of transportation. 2. spacious room- 2BR unit is decently appointed and with enough space for a family with 2 kids (and your in-law). 3. pool- big enough with a warm jaccuzi and a kiddie pool. Cons: 1. Slow service - booked a 2 BR room for a party of 4 for a room that is good for 4 persons. upon check in, room was equipped with amenities for only 2 persons. took over an hour and a half to provide proper amenities for 4 persons 2. food is just so-so. suggest you eat outside or take home some food. 3. checking in can take a while.

Recenzat 27 iunie 2019

Dear Eric, It was a great pleasure having you stay at Ascott Makati. Thank you for sharing your feedback about your stay experience. We would like to apologize if we had failed to meet your expectations during your recent stay with us. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely, Clarissa Marie Guevara Asst Manager, Guest Service

Răspuns 28 iunie 2019
Ascott Makati
9,6
Excepțional
George din Guam
Familie cu copii mici
Cameră clasică cu 1 dormitor
Sejur 3 nopți în iulie 2019

Great location and great hotel ”

The room is very well equipped and spacious. Great for families.

Recenzat 18 iulie 2019

Dear George, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst Manager, Guest Service

Răspuns 23 iulie 2019
Ascott Makati
8,8
Fantastic
Cheryl din Singapore
Turist în scop de afaceri
Apartament cu 1 dormitor
Sejur 6 nopți în noiembrie 2018

Value for money”

worth the location and accessibility to business area

Recenzat 02 iulie 2019

Dear Cheryl, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst Manager, Guest Service

Răspuns 23 iulie 2019
Ascott Makati
9,2
Excepțional
Ofelia din Singapore
Familie cu copii mici
Suită Deluxe cu 2 dormitoare
Sejur 2 nopți în iunie 2019

Excellent place to stay with young kids”

We love our stay in the 2 bedroom suite as it really clean and the smell is really nice. The things inside the room, appliances, kitchenware are all working and complete. Kids really love it. The location is very convenient as the mall is just beside the hotel. Fantastic service from staff as they have packed our breakfast as early as 5am since our flight is too early. Superb service! One thing we could suggest is to have more options for buffet breakfast. But definitely will be back again and recommend this place..

Recenzat 11 iunie 2019

Dear Ofelia, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst Manager, Guest Service

Răspuns 28 iunie 2019
Ascott Makati
9,6
Excepțional
Fahad din Arabia Saudită
Familie cu copii mici
Apartament Executive cu 1 dormitor
Sejur 5 nopți în februarie 2019

Must visit ”

Hotel very good Location excellent Staff friendly BF great Swimming pool nice but cold.. There is jacuzzi too & its good Room spacious.. U ll feel its not new the style.. Its like they renovated it. Play zone for kidz.. Its jzt a small room not nice. Overall.. Its great hotel.. & should visit it

Recenzat 23 februarie 2019

Dear Fahad, Thank you for taking time to write you previous experience with us. We have taken note of your comments. We look forward on your next visit. Regards, Clarissa Marie Guevara Asst Manager, Guest Service

Răspuns 08 martie 2019
Ascott Makati
8,0
Fantastic
Leizl din Filipine
Familie cu copii mici
Suită Deluxe cu 2 dormitoare
Sejur o noapte în februarie 2019

Staycation”

It has exceeded my expectations. I loved the design and the feel of the suite. It’s like a home away from home. The best location if you want to go shopping at Glorietta and Greenbelt. The only downside is that we were never accommodated with our early check-in or late check out request

Recenzat 12 februarie 2019

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Trina Tabora Guest Service Manager

Răspuns 12 februarie 2019
Ascott Makati
10,0
Excepțional
Mark din Australia
Turist solitar
Studio Premier Twin
Sejur o noapte în ianuarie 2019

heart of makati”

Security - baggage are scanned before even entering the elevator - lobby is located at 6th floor, friendly staff, nice spacious rooms, great view from window, facilities were excellent, easy access to greenbelt, SM makati, landmark no need to go far..

Recenzat 04 februarie 2019

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Trina Tabora Guest Service Manager

Răspuns 12 februarie 2019
Ascott Makati
8,4
Fantastic
Angelita din Filipine
Turist solitar
Cameră Studio Deluxe
Sejur o noapte în ianuarie 2019

Great Location ”

Hotel is just a step away to malls and retaurants within the Ayala Center. My deluxe room is clean, spacious and have a city view. Staff are friendly and accomodating. The room I booked via Agoda does not include a breakfast but as courtesy Ascott gave me a complimentary breakfast. Breakfast at the Myrons Restaurant is a thumbs up. I highly recommend Ascott Makati as a place to stay if you want to have an easy access to malls (SM, Glorietta and Greenbelt) , resturants,, transport, park (Greenbelt) and church (Greenbelt). The location, room amenities and hotel staff made my stay a memorable one. Ascott Makati will defintely be included in one of my favorite staycation. 👍

Recenzat 29 ianuarie 2019

Dear Angelita, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst. Manager, Guest Service

Răspuns 29 ianuarie 2019
Ascott Makati
8,0
Fantastic
Tomas
Familie cu copii mici
Suită Deluxe cu 2 dormitoare
Sejur 5 nopți în ianuarie 2019

Nice place”

This was the first place we stayed in when we arrived to Manila. It is a good place to start, it offers very high standard, staff is very helpful, but the price is relatively high. It is well located, as I needed to use the LRT/MRT system, and my family enjoyed the pool and play room. The breakfast was often full and we had to wait for a long time, so come early.

Recenzat 27 ianuarie 2019

Dear Tomas, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst Manager, Guest Service

Răspuns 28 ianuarie 2019
Ascott Makati
9,6
Excepțional
JOSEPH din Filipine
Familie cu copii mici
Cameră clasică cu 1 dormitor
Sejur o noapte în decembrie 2018

Very Good Place, Room utilities were outstanding maybe could have heated pool”

Everything is fantastic and enjoyable but during our stay since it is raining maybe if they could have a heated pool. The Jacuzzi was there but its too hot. Other than that everything is really good here. Will definitely return.

Recenzat 10 ianuarie 2019

Dear Joseph, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst Manager, Guest Service

Răspuns 29 ianuarie 2019
Ascott Makati
8,8
Fantastic
riz din Malaezia
Călător în grup
Apartament Deluxe cu 2 dormitoare
Sejur o noapte în ianuarie 2019

Staying on January 1”

The door from Myron leading to the pool is broken and giving a lot of inconvenience to guest especially djrjng breakfast. Bell service staff neglected our request to assist with baggage when checking in. Apart from this location, pool and room itself was fantastic

Recenzat 03 ianuarie 2019

Dear Riz, It was a great pleasure having you stay at Ascott Makati. Thank you for sharing your feedback about your stay experience. We would like to apologize if we had failed to meet your expectations during your recent stay with us. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely, Clarissa Marie Guevara Asst Manager, Guest Service

Răspuns 29 ianuarie 2019
Ascott Makati
10,0
Excepțional
Louise din Filipine
Familie cu copii mici
Suită Deluxe cu 2 dormitoare
Sejur o noapte în septembrie 2018

Excepțional”

We got upgraded from a 2BR Suite to a 3BR Deluxe Suite, and we were extremely happy with it. The Suite was equipped with modern appliances and more than enough kitchenware. The unit had more than enough for our overnight staycation. The basement parking was convenient. The hotel is literally beside Glorietta (mall). Excited for our next stay!

Recenzat 03 ianuarie 2019

Dear Louise, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst Manager, Guest Service

Răspuns 29 ianuarie 2019
Ascott Makati
8,8
Fantastic
Mary din Filipine
Familie cu copii mici
Apartament Deluxe cu 2 dormitoare
Sejur 2 nopți în octombrie 2018

Ayala Mall is just at the ground floor. Everything you need is just a few minutes away (shops et al”

Near Department Store, Supermarket and other commercial spaces. Kids love the pool. The grandparents like the jacuzzi. We wasnt able to experience the Gym however looking at the people there it looks okay.

Recenzat 06 noiembrie 2018

Dear Mary, Thank you for choosing Ascott Makati as your accommodation during your holiday in Makati City. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager

Răspuns 03 decembrie 2018
Ascott Makati
8,4
Fantastic
Wolfgang din Statele Unite
Turist solitar
Studio Executive
Sejur 3 nopți în octombrie 2018

Disappointed ”

I was happy to get upgraded to a executive 1 bedroom apartment. First, I did not receive an escort to my room? I didn’t have much luggage, but I still would expect someone to make sure everything was ok. The apartment is really nice. First problem was when I went to take a shower and rusted water came out. It seemed to clear up after a while. The tv was very confusing because of multiple remotes. Also I had to kill the biggest cock roach I have seen in any hotel I have ever stayed at. You need to use two separate elevators to get to the bottom floor. It was nice to be close to the mall. Actually on top of the mall.

Recenzat 24 octombrie 2018

Dear Wolfgang, Greetings from Ascott Makati! Thank you very much for taking your time to share your feedback. I would like to apologize for the disappointing stay you had with us. Please be assured that we are always seeking to satisfy the expectations of our residents. For this reason, I hope that we will have another opportunity to improve your stay experience in the near future. We look forward to welcoming you again at any once of our Serviced residences. Yours sincerely, Katrina Apuan-Bacungan Guest Experience Manager

Răspuns 07 ianuarie 2019
Ascott Makati
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