Bella sorpresa”

Avendo una bimba piccola ho trovato il Kids Club un'ottima idea, carina la palesta ed ottima piscina con zona idromassaggio. Lecamere sono il punto forte: spaziose e sempre pulite, arredate a nuovo e sufficientemente luminose e fresche.

ok solo di passaggio”

Ambiente molto triste e spoglio .... l' hotel da su una strada morta , trovati peli nel letto . camera confortevole . ok per il prezzo .... ma solo se si dorme e via ... , se no suggerirei un hotel in posizione lungo mare .

ottimo hotel e cortesia nel servizio”

Ho sogggiornato una decina di volte in questo hotel e sono rimasto sempre sodisfatto in tutte le mie richieste personali.

Been staying there every time I go to pattaya. Very nice and clean place. Staff are great. ”

If stayed at Best Bella several times now. The place is extrey clean. All staff from reception to house keeping always helpful. They clean the room daily and change sheets. It's a little walk to main area short walk but the staff have a mini bus and will take you to main road anytime. The pool is crystal clear. I would highly recommend this for solo, family, couple any type of traveller. 10/10. Thank you again for a wonderful stay.

”

Nice hotel with good facilities at prime location.Only drawback is some staff need to be more customer friendly. When we arrived on 30th evening around 3pm,nobody at reception guided us to room.Reception behaved like we are supposed to know everything.Like use of card for operation of lift,room floor number and facilities inside room.Finally when raised the issue reception woke up from dream. One of the driver who used to drop near main road was behaving like he is providing some favour.His bodylanguage and face is not pleasant. Overall the hotel is very good for stay, require training of staff to be more customer friendly.

The worst hotel ever!”

The first room we were given stank of smoke, even though it was non-smoking. We were shown 3 more rooms and all were equally as bad and disgusting. The final room - an upgrade was just acceptable. Unfortunately, this place is used predominantly by Indians and Arabs and some of their accompanying traits have brushed off in the atmosphere. I would never stay here again and would totally recommend that it should be avoided at all costs.

fantastic hotel experience”

the view from our sea view room was spectacular, the room itself was awesome, the room service was excellent and the food was delicious. the staff was friendly and helpful. It was our first time staying there but we would not stay anywhere else after such a great experience. Thank you to all the staff and management.

Mr. Sudhir from India”

Good hotel

Excepțional”

Great hotel & staff. The location is quiet & very convenient to beach road & everywhere else. The free 24/7 shuttle to & from the hotel to dolphin roundabout is good & baht busses are there all the time. The hotel is spotlessly clean & everything in the rooms work well. Stayed at other hotels here in the past but this one is the best by far. The staff are always smiling & very helpful. Pool view or sea view rooms are all good, beds can be abit hard so ask the staff for a softer bed room & they will if those rooms are available.

Brilliant hotel, clean, great staff”

Can't fault this hotel, I've stayed in others but this hotel is streaks above them in cleanliness, friendly, very helpful staff, free shuttle to the main road 24/7 & return. Breakfast is a huge well presented buffet. Pool is clean & they supply towels. Deluxe Seaview room has great views, 7th floor was good. Room is spotlessly cleaned each day. I would stay here again for sure.

pay 3 star , saty 5 star comfort!! ”

Very satisfied stay. Rooms are big and spacious, clean and quiet. Staff at the swimming pool bar was extremely friendly. Our laundry in the machine, he folded nicely and waited til late for us to pick up. We were touched by his kindness. Breakfast was feast for us every morning!! Best coffee (although it's made by a coffee maker, but appreciated it's good quality coffee bean) Choice of food is better than some 5 stars hotels!!! i like about this hotel is, staff made you feels like staying home. they are not fussy with small matters, eg. noise we made when we celebrated a friend's bday at the lobby, willing to send us out to town, even only 2 passengers, best of all, my friend who brought 2 youngs kids along, they didnt charge him for the breakfast. Thank You Best Bella, my group of friends and i had a pleasant and happy stay there. Will definitely stay here again if we come back to thailand.

Highly recommented”

It was my hubby's birthday on the day we check-in hotel, and the hotel staffs gave us an surprise after we back to hotel from dinner, they ring the door bell and claim that is room service, we were carousing as we didn't call for room service, the moment my hubby open the door, two hotel staff holding a birthday cake and wish him happy birthday, sang a birthday song and take photo with him. He felt very touchy and I feel very thankful to them as I didn't ask for it, and the cake is definitely FOC. Location wise we need to walk out a bit to the main street, but hotel always standby the shuttle service from hotel to main road. We had booked the sea view room and everything in the room is perfect for us, clean, spacious, comfortable and air-con was just nice. I will choose this hotel again in the future.

Excellent Stay”

Outstanding. Not crazy about the location, however, because of the location, it's nice and quiet. Probably one of the best places I have stayed in Asia considering what I paid per night. Will stay there again.

Overnight Getaway”

This hotel is about 10 minutes drive from our house. We are a family of four with two young kids. What we paid for the room was about what we would pay for just the breakfast other places. The kids spent the day at the pool and in the kids club. Lunch at the restaurant was very good and the choices were extensive. The kids club could use some work, but most hotels have none so no complaints. Staff was great. The biggest improvement this hotel could make is to offer decent coffee with breakfast. They have a machine that makes Latte's and stuff but it uses instant coffee and tastes like booty. We will stay with the Bella Villa chain again.

Best Bella Best Value.”

2nd time this year staying at this hotel. Would certainly use it again. OK it is a bit out of Town but it is quiet at night thereby enabling a peaceful sleep. If you want all night action it isn't far away and the hotel provide a 24hour shuttle service to and from hotel to main road. Excellent choice and quanity if food at breakfast and unlike some hotels it remains the same until it closes at 10am. For me 10am is a bit early 11am better. Will i go there again. YES. Safe comfortable friendly clean good size equipt rooms stunning views from beach side rooms. Its all i really want and need for a vacation.

Fantastic Hotel, quality of workmanship for fixtur”

Living in Malaysia, I am fortunate enough to be able to travel to Thailand every 12 weeks. Therefore I have stayed at a number of similar starred hotels in Pattaya. Apart from its location, which the Hotels in the area are obviously aware of by putting on a 24 hour shuttle service from Dolphin Island on 2nd Road, I cannot fault this hotel at all. The quality of workmanship for the fixtures and fittings was the best I have seen, the staff so friendly and helpful, the room was of a good size with modern fittings, such touches like the room safe which when opened caused a little LED to light up the inside nice touch. I liked the use of credit style cards to operate the lift, open the room door. Plenty of room lighting, modern flat screen TV and get this, a clock radio alarm, now that was certainly unexpected and nice to be able to listen to the radio. A BIG HEARTY WELL DONE to the Hotel and all its staff. See you again soon.

budget hotel, international standard, clean”

no complains for the price. Big breakfast selection. Washing and drying machine. The only thing a little pity is that the beach next to the hotel is full of stones, and cannot swim there. Needed to drive 1km to a better beach. But it was great to tan there.

comfortable hotel and smooth checkin”

The room seems to have been renovated not too long ago, thus, it is quite nice. There's one big and one smaller bed. I may stay here again not least because of the great breakfast buffet and comfortable breakfast hall. (Go there before 9 to avoid the crowds.) If you want to make Russian friends and/or improve your Russian language skills, this is also a great hotel to stay.

Lovely Best Western at Pattaya ”

Really best trip during stay here. room so clean and very homie design . i feel like staying at my own home in this trip. i would like to suggest my family and friend when they come to pattaya.. Best Western Two Thumbs ^.^

Good hotel, not far from the beach.”

Room pretty big enough. Refrigerator, Microwave, disc, spoon ... etc. Just like your kitchen at home. Shower pretty strong, Big balcony. Breakfat very tasty. But check-out time is 10AM. Why so early ???