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Stunning location.”

We loved our stay at the Best Western Resort. The hotel is situated right on the beautiful Bangtao Beach. We had a room on the side of the hotel situated in a quite area with stunning garden and lawns. You can however have a room that over looks the pool and sea. The staff were great. The breakfasts were super. There are restaurants etc right outside the hotel. Surin Beach is very close and then there is Kamala Beach and Patong beach which are about 10 and 20 mins away.

Great location”

We enjoyed our stay in Best Western! The service was great and although rooms were average, the location was perfect. You are just a few steps away from a quiet beach. Although the hotel was full, it never felt crowded. Breakfast at the hotel was great, but there are lots of restaurants around Bang Tao that you can also enjoy.

All round good hotel”

Surprisingly good. Room is spacious and clean, access to 2 pools and the beach and breakfast and lunch restaurants are quite ok. Just outside there are several convenience stores, pharmacy and restaurants.

Great location for walks on the beach”

We enjoyed our stay, the hotel is in a quiet location and is right on the beach. There are also lots of small bars and restaurants in the immediate area. The hotel has a shuttle bus service to Phuket town and Patong which is very helpful. The room was always clean and everything worked well. Breakfast is nice overlooking the beach and all of the staff were very friendly and helpful.

nice beach super clean room”

We usually stay in Patong Area but wanted something quiet and on the beach. I picked this place based on good reviews and our stay was as good as the review. Travelled with 11 month old baby. Staff at the restaurant was very friendly. Receptionist was efficient. Hotel was located right on the beach. I would come back. Value for money. But only complaint was the THERE WAS Absolutely NO WI-FI in the room!! also, we asked for the third floor. but there was no lift... but overall it was very nice stay. There are quite a few massages shops nearby too.

Great location and warm welcoming staff”

It did the job. It had the most amazing location- right in the centre but on the beach. Good pools. Rooms were clean but a little tired. Kids club could’ve been more engaging, my kids usually love kids club. But got bored easily. And lots of activities were extra costs so hence no one joined in. Breakfast had a good choice. It was close to our Muay Thai training place so worked lots of levels.

Great if you want quieter beach. ”

Older couple and we’ve been here 3 times. No partying by younger groups. Other beaches quite busy. Not 5 star but we had private deck with ocean front #2403..Breakfast area close to beach so can observe activity. Happy hour at beach bar. Found two high end restaurants overlooking sea. Both within 15 min walk. Catch and the Palm . Also Few great restaurants just behind Hotel on street. 7 eleven close by. Have to pay shuttle to town. Also 700 baht to airport (35 min) Recommend if you are not into partying. Few very Young families there as well. Review by senior Canadians

Excepțional”

Very nice hotel, beautiful long beach. The staff very friendly,helpful. Rooms cleaned every day,the grounds beautiful. Huge selection at breakfast. There's three pools, one for the kids. Plenty of restaurants around the hotel for dine out. There's a 7/11 just opposite. We stayed for two weeks and it was a very relaxing holiday. Highly recommend, thank you .

Lovely resort”

Pros : lovely beach, not crowded, suitable for family with young kids and babies, halal food in front of hotel, good staff, water sport vendors are reliable and good, happy hour massage at the spa is really worth it Cons: breakfast selections can be better, should have outdoor playground too, kids pool not too appealing

Everything was perfect”

Location, staff, facilities was fantastic. We recommend for taxi call Mr Chay +66 81 958 7752 he is English speaker and very friendly. If you would like to get professional cosmetic service with reasonable price we recommend Dr.Panadda she highly medical educate -http://www.laserpremiumclinic.com - this is an address her clinic.

Got moved to another hotel at check in.....”

I can't really rate this hotel because as we arrived we were told they had overbooked and were moving us to their sister hotel further down the beach so my review is based on the other hotel. This was annoying as I don't understand how they can have no room for you if you had booked a room 6 months in advance, and we weren't the only people who were moved either. As it turned out we loved the hotel we were moved to....The SunWing so wasn't worried about the mix up too much. The SunWing had I think 5 pools and a great atmosphere, although I think we were one of a handful of people who didn't have kids, as this was very much a family hotel. Our room was on the ground floor with pool access and was a bonus that the pool outside our block was pretty quiet. The room was very spacious and pleasant!

Excellent”

Arrived to be told we were double booked and being transferred to sunwing hotel further up the resort. Annoyed at first, but couldn't have been treated better, given beautiful room in sunwing and then returned next day to best western, upgraded to a beautiful bungalow facing the sea. Had a wonderful stay with very helpful and kind staff.

Lovely hotel on beautiful beach”

The resort was in a lovely location only 30 mins from airport, we opted to try a different beach from Kata as it has gotten more dirty lately. Bangtao did not disappoint, I am a beach lover and enjoyed swimming in a clean beach. So many food options along the beach and just outside the resort, massages, drinks, 7/11, all you need really. The resort was extremely clean and staff very friendly. Pool was lovely and we had a poolside room. The only negative is that my movie channel in my room was not working and after a few attempts to get it sorted unfortunately this never happened but did not ruin my holiday. I will definately be going back.

Excellent hotel the best hotel we have stayed in and would highly recommend”

We went on a three week holiday and the two other hotels we stayed in where not any where near the high standard of this one! And will stay there again on our next visit the staff and the cleanliness and the hotel should be classed as a five star hotel in our opinion

Great value; if you want more, pay more”

Largely Russian, then Aussie crowd. Great access to beach and their own pools, but not much in the surrounding "town." Breakfast buffet extensive, focused on international (not Thai) offerings; same every day. Nice kids' wading pool, disparate from two larger pools (all three open to everyone). On-site massags and multiple bar areas. Folks should look at the price for their room (This BW is a gea deal), before complaning that the location does not compare to much more expensve Phuket offerings. We were very pleased with value for what we paid.

VERY BIG Resort, food so so”

Here is what I liked: the fact that you have 2 pools: one for the kids, and one with a bar for adults. Also the rooms are big and comfortable. The location is not too bad, just 15min walk to Surin. Finally the staff is really friendly. Here is what I disliked: The hotel is massive!!! Finding a sun bed can be a little difficult, and the food is so-so.

Ordery crowded, exceptionally maintained”

From the first steps at BWP's Reception to the very last step at departure every member of their staff was remarkably attentive and helpful. Resort is big but the Resort Manager was visible each and every day making the guests informed and willing to respond to every reasonable request. The stretch of the beach in front of BWP is a bit busy but orderly crowded. We spent almost a week in beautiful room at ground floor next to the swimming pool and massage shack very satisfied with the friendly atmosphere of mostly senior guests. We will come again.

Pleasant stay at Bang Tao Beach”

It was a nice stay at the Best Western. We've got a free upgrade on our room. The hotel is located at Bang Tao Beach which is more a quiet place. The Beach is nice, you have a small super market direct opposite as well as restaurants and scooter rental shops. I can recommend this hotel.

Very relaxing”

This is kind of like a hotel/resort out of the 1950's. It is very old but mostly well maintained. Room service, housekeeping and pool staff were great. Front desk, not so much. This is definitely not a 5 star property but it served me well for relaxing and excellent, easy beach access.