Okay, staff a bit rude.”

Since we got a driver for us for the whole day, wasn't difficult to get here. Still is pretty reachable from the Train station. The staff were pretty indifferent when we got there and need some manners when it comes to serve the guests. The price is quite high for an okay hotel in a small city. In overall was okay, maybe you can find something better. :)

Foarte bun”

Beautiful location..very quiet. clean and neat rooms..and large too. walking distance to the train station and bus terminal. Huge supermarket at the back of the hotel. seafood eateries and convenience stores nearby. Definitely my choice of hotel.

Pretty decent hotel ”

If you are looking for a hotel to be decent and near to the convenient things, i would recommend Charming City. Breakfast not so bad but dont expect continental cuisine, mostly it is of Local cuisine. Pretty much a decent stay out there, just our room were too small for a double Bed and noting like that in the pic shown.

Great Service”

My stay was pleasant. The staff told me the room was small because I chose the economy type, but to my surprise the room was pretty nice already. It wasn't big but had everything needed. Had a good stay and staff were friendly.

Great business style rooms, helpful staff”

The rooms were large and very clean. The location is near the train station. You will need a taxi to travel to the city center. Taxis are readily available on the street. The breakfast buffet was great with a wide range of Taiwanese dishes (and also toast, butter and jam for those who don't like Taiwanese breakfast). Some staff spoke English and were very helpful.

Value for money”

I really enjoyed my stay at Charming City Hotel. It is about 5 to 10 mins walk from Hualien station. The room I had was spacious and comfortable. The bath is great - with jet streams and steam showers. The hotel also had a pretty good play area. They also have bikes that you can borrow for FREE. yes. Breakfast food included is decent. The xiao long bao was nice.

very central located hotel”

the hotel is very centrally located and near the train station. a convience stall is round the corner to many restaurant. Room is spacious with fast internet. check in was very good and also the great breakfast

Nice Hotel with Great Location”

It's My Third Stay on this hotel. totally recommended for the travelers come to hua lien. the location is just a near one to the train station and downtown. also offering the tour for hua lien such as taroko, ocean park and others attractions

Convenient Location”

The customer serices are good and the staff are friendly and smilely. Location is good as well,1 min from the station and the staff will drive you three. Also, there are some eating place around and you can save time for meal sourcing. The only pity is that the Wifi is not functioning and too slow, and no locker in each room. I have the experience that I need to lock my valuable in the only-one locker under staff desk!!!

Charming hotel near Hualien station”

It is as charming as its name. The hotel is located near station. You can see the hotel from the station. Great hotel and amenities. You can rent a bike from the hotel for free for morning or afternoon ride.

Location is near by the Hualien Train Station.”

The hotel is near by the Hualien Train station, receptionist are very friend and helpful.We can find many store surround it. Especially local food you can't buy in Taipei. There just a few minutes walks from the hotel. Thiis a good place to stay. But the room is little small....

Excellent Hotel with Good Service and smiles”

this hotel is quite new and modern. it is just 5 mins walk from the tra hualien train station. the room is very spacious and very clean. the staffs are very friendly and helpful. though it is not near the city centre shopping area but, this hotel provides a one-way free shuttle ride to anywhere in hualien, e.g. the night market and city centre.

Extremely Good Location ”

Hotel is located in good location. About 100m away from Hualien Railway Station, bus terminal and Tourist Information Centre. Nearby are eateries, shops, convenient stores, restaurants... etc. Friendly and helpful staff with good knowledge of tourist spots and advices on public transportation. Clean spacious room with snow white towels and good quality toiletries. This is not the first time I stayed with this hotel, and it won't be the last time. I enjoyed my stay and very please with the staff performance. Until now, I have never thought of staying in any other hotel in Hualien City. Will be back to stay with Charming City Hotel, a hotel that I feel so much at home.

Decent hotel ”

Well we stayed in room number 319 - it was standard double bed, however the picture represented in the Agoda did not do any justice to what we stayed, bit disappointed with it. It was very less spacious. Just ok with the stay.

Two nights stay in charming city hualien”

It was a pleasant stay. The room was clean, spacious and comfortable. The hotel is located in a quiet street thus is very peaceful and cosy. The location of the hotel is also accessible to hualien TRA station (within 5 mins walk) and main bus station to taroko, ocean park etc. Recommended for free and easy travellers looking for convenience in travelling.

Nice and spacious”

We 2 couples stayed 1 nights at this hotel. We reached about 8pm and booked for 2 standard/economy rooms. The rooms that we had was located at the other building behind the main receptionist building. We have to carry our own luggage (for 4 stars hotel)and find the room but this one not a big deal because we only bring small luggage each. The room quite spacious and clean but mine a bit old, while my friend's room was a renovated one (we booked together previously) but got different type of room (my husband ever stayed there before 3 years ago and said that the room was so nice and new, he quite confused when we got the old type room). Other than that The breakfast quite nice and enough choices. The location is superb because we can view peak of the mountain. In the morning there was a tour for their garden and the guide was nice and accommodating.

great place to stay in hualien”

Had a pleasant stay in this hotel, although it's kind of old. Great location, very close to the train station. Very helpful staff especially when we asked for tours around Hualien. Will definitely use this hotel again next time we visit.

Ok but certainty not best”

I expected better honestly. The room was clean, but there is (1) no toilet door,which make it pretty inconvenient as I was travelling with my brother, (2) no safe deposit in the room, (3) the staff did not make up the room despite me returning the key to them before heading out, (4) despite marketing themselves as a hotel with karaoke and gym facilities, the songs list has limited selection and the gym was quite pathetic. The only thing that I would compliment is that the staffs were very helpful...

Great value, great staff”

I speak mandarin so I'm not sure about their English capabilities. In any event, staff was helpful so no complaints. The hotel is near the train station and within walking distance. Cab ride is 3 minutes away accounting for traffic. Rooms are clean though beginning to show signs of age. G Good experience overall. 4 out of 5 stars is reasonable.

Honeymoon”

As we arrived in the Middle of the Night on the 2nd of May 2015 and very dark outside. So we call the Hotel for the actual location as we first time in Hualien. The staff of the Hotel is very helpful and suggest that they can sent driver to fetch us as it raining. I like to give a thumb up for the staff of Charming City Hotel Hualien. Thank you.