6,5
Bun
7.0% luna aceasta
/10
( 4,416 recenzii)Citiți ce au avut de spus oaspeții
PE HARTĂ
7,3

Foarte bun

Scor evaluări locație

Locație foarte bună
Parcare
GRATUIT
Repere turistice din zonă
Jabatan Perikanan Malaezia 1,92 km
Sanctuarul Cherating Turtle 1,93 km
Limbong Art 4,22 km
Sungai Ceratung 4,31 km
Cherating Turtle Santuary 4,35 km
Plaja Club Med Cherating 4,38 km
Cherating River 4,42 km
Complexul Cultural Cherating 4,73 km
Pantai Balok 5,88 km
Masjid Cherating 6,37 km
eRYA by Suria Cherating
 eRYA by Suria Cherating
Hol eRYA by Suria Cherating
Hol eRYA by Suria Cherating
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Wi-Fi gratuit

eRYA by Suria Cherating

KM32.5, Jalan Kuantan/Kemaman 26080 Cherating, Pahang Malaysia, Kampung Baharu Cherating, Cherating, Malaezia, 26080 - PE HARTĂ
  • Wi-Fi gratuit în toate camerele

  • mic-dejun [gratuit]

  • aer condiționat

  • curățenie zilnică

  • grădină

Datele dvs. sunt populare în rândul călătorilorUtilizatorii rezervă în Cherating la fiecare 37 minute pe Agoda.com
Raport calitate-preț6,6
Distanță de centrul orașului50. Km
Cotație locație7,3

Camere disponibile la eRYA by Suria Cherating

Suită suria (Suria Suite)
Suită suria (Suria Suite)
...
  • Mărime cameră: 53 m²/570 ft...
  • Vedere: Mare
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Cameră deluxe triplă pe malul mării (Deluxe Seafront Triple Room)
Cameră deluxe triplă pe malul mării (Deluxe Seafront Triple Room)
...
  • Mărime cameră: 32 m²/344 ft...
  • Vedere: Mare
  • 3 paturi single
Introdu-ți datele și vezi prețurile
Terasă King (Terrace King)
Terasă King (Terrace King)
...
  • Mărime cameră: 35 m²/377 ft...
  • Vedere: Mare
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Cameră cvadruplă cu terasă (Quadruple Room with Terrace)
Cameră cvadruplă cu terasă (Quadruple Room with Terrace)
...
  • Mărime cameră: 35 m²/377 ft...
  • Vedere: Grădină
  • 2 paturi queen-size
Introdu-ți datele și vezi prețurile
Family room
Family room
...
  • Mărime cameră: 53 m²/570 ft...
  • Vedere: Mare
  • 2 paturi single şi 1 pat ki...
Introdu-ți datele și vezi prețurile
Deluxe twin cu grădină (Deluxe Garden Twin)
Deluxe twin cu grădină (Deluxe Garden Twin)
...
  • Mărime cameră: 32 m²/344 ft...
  • Vedere: Grădină
  • 2 paturi single
Introdu-ți datele și vezi prețurile
Cameră deluxe twin pe malul mării (Deluxe Seafront Twin Room)
Cameră deluxe twin pe malul mării (Deluxe Seafront Twin Room)
...
  • Mărime cameră: 32 m²/344 ft...
  • Vedere: Mare
  • 2 paturi single
Introdu-ți datele și vezi prețurile
Cameră dublă cu terasă (Double Room with Terrace)
Cameră dublă cu terasă (Double Room with Terrace)
...
  • Mărime cameră: 31 m²/334 ft...
  • cabină de duș
  • 1 pat queen
Introdu-ți datele și vezi prețurile
Deluxe Garden King
Deluxe Garden King
...
  • Vedere: Grădină
  • nefumători
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Cameră Dublă Deluxe cu vedere la mare (Deluxe Double Room with Sea View)
Cameră Dublă Deluxe cu vedere la mare (Deluxe Double Room with Sea View)
...
  • Mărime cameră: 31 m²/334 ft...
  • cabină de duș
  • 1 pat queen
Introdu-ți datele și vezi prețurile

Întrebări frecvente

La ce ore e check-in și check-out la eRYA by Suria Cherating?

Formalitățile de check-in încep la 15:00, iar cele de check-out au loc până la 12:00. Puteți solicita efectuarea formalităților de check-in devreme sau check-out târziu în timpul efectuării rezervării, în funcție de disponibilitate. Oaspeților care efectuează formalitățile de check-in sau check-out înainte, respectiv după orele desemnate li se poate percepe un cost suplimentar. Resort oferă oaspeților serviciul de depozitare a bagajelor de mână înainte de check-in, respectiv după check-out. Recepția este deschisă permanent, zi sau noapte.

Cum ajung la eRYA by Suria Cherating?

Celor care sosesc cu autoturismele proprii, eRYA by Suria Cherating le pune la dispoziție o parcare auto destinată oaspeților. Parcarea este gratuită pentru oaspeți. Dacă doriți să călătoriți în mod facil prin Cherating în mod particular, personalul de la resort poate să dispună aranjamentele necesare pentru serviciile unui taxi.

Care este politica privitoare la fumători la eRYA by Suria Cherating?

ERYA by Suria Cherating permite fumatul în anumite zone și nu este 100% destinat nefumătorilor.

PE HARTĂ
Explorați împrejurimile
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Evaluare generală:
6,5
Bun
4.416 recenzii
Curățenie
6,0
Dotări
6,2
Situare
7,3
Citiți toate recenziile >
Mai multe despre eRYA by Suria Cherating

Mai multe despre eRYA by Suria Cherating

Situat optim în Cherating, Suria Cherating Beach Resort este o bază excelentă pentru a explora acest oraş trepidant. La 50. Km de atracţiile oraşului, acest hotel de 3-stele beneficiază de o locaţie excelentă şi asigură accesul la cele mai mari atracţii ale oraşului. Un paradis de odihnă şi relaxare, hotelul vă oferă relaxare totală la doar câţiva paşi de numeroasele atracţii ale oraşului, cum ar fi Sanctuarul Cherating Turtle, Plaja Club Med Cherating, Pantai Cherating.

Oferind oaspeţilor din hotel servicii de nivel superior şi o gamă largă de dotări, Suria Cherating Beach Resort este decis să vă asigure că sejurul dvs. va fi cât se poate de confortabil. O selectie de facilităţi de top cum ar fi WiFi gratuit în toate camerele, securitate 24-ore, servicii taxi, scaun cu rotile accesibil, 24-ore recepţie pot fi întâlnite la acest hotel.

Ambianţa de la Suria Cherating Beach Resort este reflectată în fiecare cameră de oaspeţi. acces internet (wireless), piscină privată, camere nefumători, aer condiţionat, birou sunt doar câteva dintre facilităţile aflate la discreţia dvs şi care se regăsesc la această proprietate. În plus, ofertele de agrement găzduite de hotel vă asigură o multime de lucruri de făcut în timpul sejurului dumneavoastră. Suria Cherating Beach Resort este o alegere inteligentă pentru turiştii din Cherating, oferind un sejur relaxat şi fără griji de fiecare dată.

Arată mai puțin

Cel mai mult s-a discutat despre facilități

Mic dejun
176 mențiuni
Plajă
134 mențiuni
Piscină
112 mențiuni
Servicii cameriste
64 mențiuni

Ce se oferă

Arată mai puțin

Alimente și servire masă

Opțiuni mic dejun

Halală

Restaurante în incintă

Bunga Padi Restaurant
Specific culinar:Asiatică, Internațională, Malaysian
Meniu:Bufet, A la carte

Politicile pentru oaspeți ale locului de cazare

Arată mai puțin

Câteva date folositoare

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Anunțuri de la locul de cazare

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Recenzii ale eRYA by Suria Cherating de la oaspeți reali

Clasificare generală
6,5
Bun
Bazat pe 4416 recenzii
7,3Situare
6,9Servicii
6,6Raport calitate-preț
Recenzii Agoda (3318)Recenzii Booking.com (1098)
Clasificare via Agoda6,5
/
10
Curățenie6,0
Dotări6,2
Situare7,3
Confort și calitate cameră6,5
Servicii6,8
Raport calitate-preț6,6
Cotație superioară pentru Cherating
Cotație
9+ Excepțional (173)
8-9 Excelent (122)
7-8 Foarte bine (381)
6-7 Bine (316)
<6 Sub așteptări (885)
Perioada din an
Mar - Mai (439)
Iun - Aug (531)
Sep - Nov (407)
Dec - Feb (500)
Nu ratați!Utilizatorii rezervă în Cherating la fiecare 37 minute pe Agoda.com
Toate tipurile de turiști (3318)
Toate tipurile de camere
Toate limbile

Afișare recenzii care menționează 

Afișare 1877 comentarii de la oaspeți verificați
12345
8,0
Fantastic
mauro din Italia
Călător în grup
Deluxe twin cu grădină
Sejur o noapte în iulie 2010

bell'albego sul mare”

rapporto qualità/prezzo
poco centrale, ma comodo se si è in auto

ottimo albergo direttamente sulla lunghissima spiaggia di cherating, a poca distanza dal club med di cherating. camere di adeguate dimensioni, colazione piuttosto varia, non incredibile, ma buona. ottimo rapporto qualità/prezzo, non vicinissimo al paese, ma comunque raggiungibile con pochi minuti di macchina.

Recenzat 06 august 2010

Dear guest, As a representative of the eRYA by Suria Cherating Beach Resort, I would like to thank you for spending your time to review our property. Nothing makes us happier than reading comments from a satisfied guest. We are really pleased that our facilities managed to meet your expectations and you have thoroughly enjoyed our convenient location we are so blessed to occupy. We look forward to hearing from you soon! We will improvise our facilities and food & beverage departments to make better services for the future.. Kind regards. :eRYA by Suria Cherating Beach Resort

Răspuns 28 decembrie 2017
eRYA by Suria Cherating
3,7
LUIGI din Italia
Cuplu
Deluxe twin cu grădină
Sejur 2 nopți în august 2011

Hotel ok, ma lontano dal villaggio”

Zona tranquilla

L'hotel di per se' non e' malissimo, ma vi consiglio di prendere uno degli chalet nel villaggio, perche' per arrivare il taxi vi chiedera' 30 ringgit...

Recenzat 12 august 2011

Dear guest, As a representative of the eRYA by Suria Cherating Beach Resort, I would like to thank you for spending your time to review our property. Nothing makes us happier than reading comments from a satisfied guest. We are really pleased that our facilities managed to meet your expectations and you have thoroughly enjoyed our convenient location we are so blessed to occupy. We look forward to hearing from you soon! We will improvise our facilities and food & beverage departments to make better services for the future.. Kind regards. :eRYA by Suria Cherating Beach Resort

Răspuns 28 decembrie 2017
eRYA by Suria Cherating
5,0
stefano din Italia
Cuplu
Deluxe twin cu grădină
Sejur 2 nopți în septembrie 2010

camere decenti, abbastanza pulito”

bella spiaggia
abbastanza distante da cherating

Soggiorno piacevole. Posizione un po' decentarta da cherating, cmq per un periodo minimo si puo' stare soprattutto se viene utilizzato come punto d'appoggio,

Recenzat 03 noiembrie 2010

Dear guest, Thank you for spending your time to write a feedback. We were taken aback to hear that you were unable to find eRYA by Suria Cherating Beach Resort at first as we do pride ourselves with our centrally located premise. Further to this, our breakfast spread are prepared according to high standards and we would like to apologize if the quality of the food is not up to your expectations. Any problems related to hygiene or food quality is of utmost importance to us and will not be taken lightly. Rest assured your comment has been taken into account and we will work hard to ensure the fine quality of our breakfast menu. Hope we can hear again from you in the future. We will improvise our facilities and food & beverage departments to make better services for the future.. Best regards. :eRYA by Suria Cherating Beach Resort

Răspuns 28 decembrie 2017
eRYA by Suria Cherating
9,2
Excepțional
Razlan din Malaezia
Cuplu
Deluxe Double Room
Sejur o noapte în iulie 2019

Nice hotel but requires urgent refurbishment”

The last time i visited the hotel was about 5 years ago under the previous management. During that time, the beach was great and the room was comfy. After 5 years, I can see how errosion has affected the beach and the hotel. However, the plus point about the hotel is still the sea. How long can the hotel stand with the mansoon season will be coming this November, no one knows.

Recenzat 15 iulie 2019

Dear Mr. Razlan, Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the ēRYAbySURIA Cherating resorts team, we would like to express our highest gratitude for your positive feedback. We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the ēRYAbySURIA hotel to the fullest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon! Kind Regards and Take Care, Our Team From ēRYAbySuria Cherating

Răspuns 03 septembrie 2019
eRYA by Suria Cherating
6,0
Edwin din Malaezia
Călător în grup
Cameră deluxe triplă pe malul mării
Sejur o noapte în iulie 2019

Average”

The hotel is indeed packed with a number of facilities and we definitely enjoyed the swimming pool, table tennis and the beach which was very accessible to the hotel guests. Parking was not a problem and there were ample space for hotel guests to park. Checking in was also done seamlessly which is great. The only let down point was the room where is it old and is not as clean as it should be. Sand could be found in the toilet and cockroaches as well. However, the hotel restaurant is great. The service provided by the waiter is wonderful.

Recenzat 22 iulie 2019

Dear Mr. Edwin, First of all, we would like to express our utmost gratitude for your kind and generous feedback on your visit to ēRYAbySuria Cherating resort. We were happy to hear about your pleasant stay with us and how you enjoyed our service & facilities. However, we would like to apologize on behalf of our team for the inconvenience caused regarding the cleanliness issue and would like to inform you that issue has been taken into account seriously. Please be assured that cleanliness issue has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From ēRYAbySuria Cherating

Răspuns 03 septembrie 2019
eRYA by Suria Cherating
3,6
Romaizi din Malaezia
Cuplu
Cameră deluxe twin pe malul mării
Sejur o noapte în iulie 2019

Not Worth It With What I Paid”

Room price not match with the facility. Old bed & uncomfortable, still using tube type tv..oh come on..r we still in year 1998? Shower room not so clean but luckily the water pressure & heater is ok. Coffee house/restaurant table also not clean up well. Nobody greet us when we reached there only until after 10-15 minutes we look around, a fnb staff hand over the menu. Food price was reasonable but food quality for ala carte menu not so good..we are not try to be fussy but we have been to many place & know how is the good food is. Breakfast buffet food is ok compare to the ala carte food. But got ants on buffet table & plates not clean well. Swimming pool area not keep clean well. Got some debris/tissue in the pool. definitely i'm not recommend this place to anyone to having short trip here..

Recenzat 16 iulie 2019

Dear Mr. Romaizi, Thank you for spending your time to write a review of your stay at the ēRYAbySURIA Cherating. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the facilities & cleanliness issue and would like to inform you that each issue has been taken into account seriously. Please be assured that service & cleanliness issue has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From ēRYAbySuria Cherating

Afișare mai mult
eRYA by Suria Cherating
10,0
Excepțional
Ng din Malaezia
Familie cu copii mici
Deluxe twin cu grădină
Sejur o noapte în mai 2019

Very nice beach resort”

The staff are superb they are excellently nice. Even if the hotel is quit old, management was able to maintain the cleanliness. Rooms are great we stayed at the ground floor beach front. It was superb. We really enjoy the stay.

Recenzat 25 mai 2019

Dear Ng Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On befalf of the eRYA by Suria Cherating hotel team, we would like to express our highest gratitude for your compliments. We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that eeach and every guest enjoy their stay the eRYA by Suria Cherating hotel to the fullest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon! Kind regards.

Răspuns 25 mai 2019
eRYA by Suria Cherating
6,8
Bun
Nurul
Cuplu
Deluxe twin cu grădină
Sejur o noapte în iulie 2019

OK, nice near to the beach”

For me, this hotel is just nice. The reception area is nice, beautiful, looks luxurious. But the room is below my expectation. The aircond took sometime to cool, small bathroom.

Recenzat 22 iulie 2019

Dear Ms. Nurul, Thank you for spending your time to write a review of your stay at the ēRYAbySURIA Cherating. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the maintenance issue and would like to inform you that issue has been taken into account seriously. Please be assured that aircond issue has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From ēRYAbySuria Cherating

Răspuns 03 septembrie 2019
eRYA by Suria Cherating
3,2
muhammad din Malaezia
Familie cu copii mari
Cameră cvadruplă cu terasă
Sejur 2 nopți în iulie 2019

Too bad”

Old hotel. Bot so clean. Hot shower and sink not working properly.

Recenzat 21 iulie 2019

Dear Mr. Muhammad, Thank you for spending your time to write a review of your stay at the ēRYAbySURIA Cherating. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the maintenance issue and would like to inform you that issue has been taken into account seriously. Please be assured that hot shower & sink issue has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From ēRYAbySuria Cherating

Răspuns 21 august 2019
eRYA by Suria Cherating
7,2
Foarte bun
shazwan din Malaezia
Turist în scop de afaceri
Cameră deluxe triplă pe malul mării
Sejur o noapte în aprilie 2019

Condition”

The facilities is really old fasion. The hotel really need refurbishment and redecorating. Our room is very hot, the aircond is very old. The worst is the toilet is smelly and unpleasant. Kindly do something about it as the location is very strategic.

Recenzat 29 iunie 2019

Dear Mr. Shazwan, Thank you for spending your time to write a review of your stay at the ēRYAbySURIA Cherating. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the facilities & cleanliness issue and would like to inform you that issue has been taken into account seriously. Please be assured that aircond issue has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From ēRYAbySuria Cherating

Răspuns 30 iunie 2019
eRYA by Suria Cherating
3,6
Zulkharnine din Malaezia
Turist în scop de afaceri
Deluxe twin cu grădină
Sejur o noapte în iulie 2019

Need more maintenance and upgrade the facilities ”

Toilet very bad... water dropping from ceiling which same line as toilet bowl .. maintenance need to check the conditions before selling the room.

Recenzat 20 iulie 2019

Dear Mr. Zulkharnine, Thank you for spending your time to write a review of your stay at the ēRYAbySURIA Cherating. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the maintenance & facilities issue and would like to inform you that issue has been taken into account seriously. Please be assured that maintenance & facilities issue has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From ēRYAbySuria Cherating

Răspuns 21 august 2019
eRYA by Suria Cherating
5,2
MUHAMAD din Malaezia
Familie cu copii mici
Sejur o noapte în iulie 2019

aircond very disappointed”

i feel so hot... aircond onn but still hot

Recenzat 25 iulie 2019

Dear Mr. Muhamad, Thank you for spending your time to write a review of your stay at the ēRYAbySURIA Cherating. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the aircond issue and would like to inform you that issue has been taken into account seriously. Please be assured that aircond issue has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From ēRYAbySuria Cherating

Răspuns 21 august 2019
eRYA by Suria Cherating
9,6
Excepțional
K.Tharma din Malaezia
Familie cu copii mici
Cameră cvadruplă cu terasă
Sejur 2 nopți în martie 2019

Nice stay”

Its was a memorable stay with family. Clean beach, nice staffs, good breakfast with variety of choices. Im impressed when check in my room and received a call from reception asking room conditions,shows they care the customer satisfactions. The hotel also provides many indoor games-my mother,wife and childrens really enjoyed the indoor games. From this hotel to main town only about 10-15minutes far. Overall im very happy with my family,will come again and recommend to my family and friends.

Recenzat 31 martie 2019

Dear Mr. K Tharma, Thank you for spending your time to write us a review and for your supportive comments. Nothing makes us happier than reading comments from a satisfied guest. On behalf of the ēRYAbySURIA Cherating resorts team, we would like to express our highest gratitude for your positive feedback. We are happy to know that every aspect of our hotel has been of service to you and how you enjoyed all of the comforts we provide. It is our responsibility to ensure that each and every guest enjoys their stay at the ēRYAbySURIA hotel to the fullest. Your compliments are highly appreciated and we look forward to welcoming you in the future. Hope we can see you again soon! Kind Regards and Take Care, Our Team From ēRYAbySuria Cherating

Răspuns 31 martie 2019
eRYA by Suria Cherating
4,8
Wai din Malaezia
Călător în grup
Cameră deluxe twin pe malul mării
Sejur o noapte în iulie 2019

Bad if you see in details”

cleanliness have to improve staff have to train, slow action no hairdryer in room, when requested at counter have to pay RM 50 for deposit window closed but still can heard the wind sound broken iron board

Recenzat 17 iulie 2019

Dear Ms. Wai, Thank you for spending your time to write a review of your stay at the ēRYAbySURIA Cherating. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the cleanliness issue and would like to inform you that each issue has been taken into account seriously. Please be assured that cleanliness issue has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From ēRYAbySuria Cherating

Răspuns 21 august 2019
eRYA by Suria Cherating
4,8
Farid din Malaezia
Familie cu copii mici
Family Room
Sejur o noapte în august 2018

Acceptabil”

Average.

Recenzat 19 iulie 2019

Dear Mr. Farid, Thank you for spending your time to write a review of your stay at the ēRYAbySURIA Cherating. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From ēRYAbySuria Cherating

Răspuns 21 august 2019
eRYA by Suria Cherating
4,8
MEE din Malaezia
Familie cu copii mari
Deluxe twin cu grădină
Sejur o noapte în iunie 2019

Hotel very run down”

The hotel is very rundown. Room floor are sticky, bathroom full of urine smell, bed & pillow are hard. Breakfast provided was so poor, taste bad & run out of spoon & forks.

Recenzat 15 iulie 2019

Dear Ms. Mee, Thank you for spending your time to write a review of your stay at the ēRYAbySURIA Cherating. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the weak facilities & cleanliness issue and would like to inform you that each issue has been taken into account seriously. Please be assured that breakfast & cleanliness issue has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From ēRYAbySuria Cherating

Afișare mai mult
eRYA by Suria Cherating
4,0
Tarmizi din Malaezia
Familie cu copii mari
Deluxe twin cu grădină
Sejur o noapte în iunie 2019

Dining area is not in good order, and not so clean”

not so clean

Recenzat 23 iulie 2019

Dear Mr. Tarmizi, Thank you for spending your time to write a review of your stay at the ēRYAbySURIA Cherating. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the cleanliness issue and would like to inform you that issue has been taken into account seriously. Please be assured that cleanliness issue has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From ēRYAbySuria Cherating

Răspuns 21 august 2019
eRYA by Suria Cherating
2,8
Vooi din Malaezia
Familie cu copii mici
Cameră deluxe triplă pe malul mării
Sejur o noapte în iunie 2019

Run-down facilities”

Bathroom is dirty and smelly. Breakfast is really bad and insufficient. Used utensils and plates are not removed even long after the previous guest has done eating and left. We got no choice but remove them by ourselves so we can use the tables. Would not recommend at all.

Recenzat 13 iunie 2019

Dear Vooi Thank you for spending your time to write a review of your stay at the eRYA by Suria Cherating hotel. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience that you mentioned about ( Cleanlines at the room) and would like to inform you that each issue has been taken into account. We will have you know that ( Cleanlines at the room ) has been addressed to all of our members for future reference. We will work hard to ensure the quality of our service in order to avoid the same mistakes in the future. You have our sincerest apology for the predicament coused by the issue and hope we will have the chance to welcome you again in the future. Kind regards.

Răspuns 13 iunie 2019
eRYA by Suria Cherating
4,4
Mohd din Malaezia
Familie cu copii mari
Cameră deluxe twin pe malul mării
Sejur 2 nopți în iunie 2019

Mixed Feeling, hence mixed review.”

Pros : This hotel located nearby beach and the beach is very clean. It has some nice view as well and the area is quite big for family activities and for us to play beach soccer and beach volleyball. Cons : The breakfast is the first thing to highlight. The kitchen was awfully understaff. It took hours for them to clean up the table, the plate was not enough, the bowl was not enough, the fork and spoon were not enough and it took 1/2 hour for us to get our first plate and we were end up served with plastic fork & spoon...I mean, FOR REAL?! This happened on our first and second day, meaning if we were there for the third day, maybe it will be the same. Secondly, the room. My mom's room was black out at 1 am in the morning and the 73 years old lady had to change room because we were told the maintenance staff was available. My brother's room was filled water on the floor when he woke up in a morning as the aircond was leaking. As for our room, the toilet tissue was not replaced.

Recenzat 09 iunie 2019

Dear Mr. Mohd Tarmizi Hashim, Thank you for spending your time to write a review of your stay at the ēRYAbySURIA Cherating. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the maintenance & breakfast issue and would like to inform you that issue has been taken into account seriously. Please be assured that breakfast issue has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From ēRYAbySuria Cherating

Afișare mai mult
eRYA by Suria Cherating
4,4
MEE din Malaezia
Familie cu copii mari
Deluxe twin cu grădină
Sejur o noapte în iunie 2019

Acceptabil”

The hotel is very run down. Room toilet is terrible dirty with urine smell. Room floor is sticky. Bed is very uncomfortable to sleep. Breakfast is terrible, forks & spoon not available. Food refill is slow with huge breakfast crowd.

Recenzat 08 iunie 2019

Dear Our Value Guest, Thank you for spending your time to write a review of your stay at the ēRYAbySURIA Cherating. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the breakfast, facilities & cleanliness issue and would like to inform you that issue has been taken into account seriously. Please be assured that wifi & cleanliness issue has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From ēRYAbySuria Cherating

Afișare mai mult
eRYA by Suria Cherating
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