An excellent hotel though it is pricey”

It is an excellent resort hotel. Staff are friendly, cheerful and helpful with no doubt. Everyone there is working very hard to make you feel you are welcome and what they have done has surpassed our expectation . if you are looking for a top rated resort, it is your choice. But if you plan to do some sightseeing in the area nearby, you may need to hire a car for your use as transportation to and from the hotel is not very convenient. Nevertheless, there is already a lot of activities in the hotel, including exercises, sports, rice plantings, and of course some tours if you don't mind they are overcharging you. Swimming pool is too small. Yet, the buffalos bathing experience is fun. A must try. Though everything ( except the food) is excellent, I still felt it is overpriced. Everything charged ( in fact, their room rate can tell you about this) there are very high when compared with the local standard, even with other top resorts hotel in Chiangmai.

Excellent”

This hotel exceeded my expectations in every way. The staff, service, accommodation and property were excellent. It certainly lives up to it's five-star rating.

Lovely stay, staff couldn't have been more helpful”

Excellent standard. I had a Garden Villa, as I was only there for 2 nights, should have upgraded to at least Lianna, to better enjoy the resort. Room was just a little "tired", even though bed and particularly the bathroom were lovely. Whole outlook was charming. Spa was sensational. Staff were wonderful. Breakfast good, dinner very good. Unique concept with the rice paddies.

Awesome and very very impress”

very good surrounding , great forest view at my pool villa room , and the best of the best is warn water swimming pool and you can swim in cool temp , in the night and early morning such great things.

oh my god hotel”

in a vast are, only 50-60 detached rooms? very private and exquiste. no comparison to other hotels, lets say if there are, probably only chateau hotels in lorie valley, france. thailands deep culture and sofistication could be seen here. got to try before you die.

Great place for relaxation”

We stayed in this lovely hotel for 2 nights. Room was spacious, clean and very luxurious. Staffs were very friendly and welcoming, we had some bad experience with competing hotels in the past. This place is fantastic if you are looking for a hideaway holiday where you can completely relax! Highly recommended

excellent view and excellent service”

The most impressive things are: 1. Excellent View Rice view room is wonderful, thank you so much for upgrading our room type. Natual view and fresh air are so impressed more than nomarl sea side view. We have a wonderful refresh out of work! 2. Excellent Service All of staffs are so kind and so considerate. When I wrote email in advance to express our expectaiton, all the preparation are touching and surprised than all the hotel or resort we have ever stayed! What impressed us most is all the wishes come from the bottom of heart of the staff! Smilling,hand writing wishes card,surprising present of cutie buffalo....... All of them are sincerity! It is most touching!

Picturesque setting in Northern Thailand with great facilities and fantastic service”

I highly recommend this resort for those looking for that extra-special experience of Northern Thailand and Chiang Mai. It offers the world-famous Four Seasons service and flawless facilities, a great pool and bar and one of Chiang Mai's best Thai restaurants. The grounds are great for walking around and exploring and the areas is full of great trails and bicycling opportunities to further explore the inspiring nature.

Very helpful staff in this luxury resort”

We enjoyed our stay at the Four Seasons but there is a bit of upgrading work going on at the moment which is very disruptive during breakfast time - the banging of hammers can be quite noisy and is not so relaxing. We brought our 4 month old baby with us and the staff at the Four Seasons were very good at recommending activities we could do where our baby would be safe. We really enjoyed the ELE elephant life experience where we got to ride the elephants in a private setting while the staff took care of our baby.

Family Getaway”

Friendliness is always a trademark at Four Seasons that is well deserved. Always anticipated our needs which included playing with our 2 toddlers so we could enjoy a proper dinner (a luxury for us nowadays!) & improvising in transforming 2 seats at the restaurant into a baby cot with towels & cushions, quite impressive! Hotel is secluded, great facilities including free bikes hire, pool size is average, restaurant choices also average. 2 huge buffalos at lobby provided great photo opp. Room decor & facilities show signs of aging but didnt bother us at all, kinda blended in the environment anyway. Overall had a great time as always at Four Seasons. A fan!

no words”

对于酒店给予的解释"酒店希望客人明白入住时候所带来的不便是因为客人并没有出示入住凭证，因此酒店需要时间才能够查找到客人您的预订"，在客人提供了正确的预订姓名和预订编号后，还是这样的解释，我非常难以赞同！我本人既是消费者同时也是酒店行业的从业者，但是这样不应该发生在品牌酒店的事情就居然很巧合的出现在我的首次agoda的预订中，希望这也第一次也是最后一次。 首先我想说的是品牌，品牌对于消费者来说首先是公信力，其次才是其实际的摸得着的价值所在。为什么要选择品牌：1、有助于消费者识别产品的价值，在同等的产品中，我作为消费者为何要选择品牌产品，就是为了避免自己的错误判断，而选择已被市场认可的品牌产品；2、有助于利用品牌，得到更好的全方位的服务及售后，就如同选择了优质的订房机构agoda来选择世界品牌五星四季酒店，为的就是享受其中包含的专业和优质的服务；3、有助于维护消费者的合法权益，当发生一些状况后消费者可以在第一时间利用其选择品牌的力量来保护自己的合法权益；4、有助于吸引消费者，广告、品牌的最终目的都是希望通过这样的方式来吸引消费者。 综上我所说的几点，想要表达的目的就只有一个，就是我为什么要选择【四季酒店】，因为信任，可能在别人看来这样的投诉是小题大做，但是作为消费者这个是清迈四季在其今后发展道路上的一省警钟！如果没有类似我这样势必要解决到底的客人，那么他们也看不到自己的问题所在。写这封投诉信的目的就是希望品牌【四季酒店】还能端正好自己的位置，继续提供人性化的优质服务。

Wonderful hotel for a quiet weekend”

The Four Seasons Chiang Mai is a beautiful property with amazing grounds. The staff is attentitive and the service impeccable. It is located quiet far outside of Chiang Mai, so the free shuttle is a helpful service.

Excellent service”

the thing that separates our experience at the four seasons compared with other classy hotels was the service. the staff always did something that just went that little bit extra to save us the effort or to make us that bit more comfortable. we upgraded out room to the pool villa and were much happier for it. the pool is beautiful overlooking the leafy forest and small pond at the back. it was a very beautiful room and the setting made my wife and i very relaxed.

Exclusive resort”

The service was really excellent in respect to attentiveness, although one should give a bit more time and patience when it comes to service or food delivery. The staff remembered and addressed us by names. They made every reqest possible. What a wonderful stay!

great hotel”

stay for the destination, not to see Chiang Mai. great seat up, attention to detail, luxury at every corner. Private terraces for rooms are a great touch. the staff was gracious and friendly to the point of obsequious. my only complaint was the extra charges for wifi. anyone who can afford to stay here more than likely needs internet connectivity. if a baht per night quest house can offer free wifi, tan a plus per night luxury resort can

Nice service.”

love the environment of the hotel, it's cozy and has lots of trees. room is nice especially the big bacolny. hotel should improve the bathtub it's too old. food should be improve; there is limited food.

Unparalled service”

We were deciding between this or the famous mandarin oriental and we were not disappoitned. This is a small four seasons with not that many rooms, the setting is typical of a thai resort but they take extra miles to get the service done right. Every one of my small requests are responded deligently by the concierge, the hotel is very quiet and quite far from town.

A Wonderful Experience in Chiang Mai Four Seasons ”

our stay in the four seasons was great. the room was spacious with high privacy. the service was excellent as the staff were really friendly and helpful. it's great watching sunset at the pool. there weren't many people in the resort and the facilities were good. the kid's club has programmes provided for kids and there are mountain bikes for both kids and adults as well. all these are free of charge.

best view&service mind”

they up grade my house from garden pavillion to lower rice terrace so beautiful view and i love private terrace i can drunk wine and sea rice field and cute buffalo i love that time and hotel staff so nice they can help me everything and suggest the best way to me too

An incredible location ”

we couldn't fault the four seasons in chiang mai, set within the most tranquil and beautiful location, surrounded by paddy fields and water buffalos. they have a superb spa with a wide range of treatments. the sport facilities were very good.