7,8
Foarte bun
/10
( 2,679 recenzii)Citiți ce au avut de spus oaspeții
Servicii cameriste33
Mic dejun30
Vizualizare5
PE HARTĂ
8,5
Fantastic
Scor evaluări locație
Locație excelentă - În centrul orașului
Zonă populară
Parcare
GRATUIT
Repere turistice populare
Tunjungan Plaza 650 m
Monkasel (Submarine Monument) 1,03 km
Suramadu National Bridge 1,85 km
Bungkul Park 2,05 km
Tugu Pahlawan 3,48 km
Sampoerna Museum 3,81 km
Surabaya Zoo 3,88 km
Piata orasului Surabaya 3,93 km
Pakuwon Food Festival 6,27 km
Masjid Nasional Al Akbar 8,66 km
Repere turistice din zonă
Surabaya Tourism Information Center 140 m
Balai Pemuda 160 m
BNI Bank 230 m
Grand City Mall 260 m
Plaza Surabaya 260 m
Grahadi Building 320 m
Monumen Gubernur Suryo 330 m
Teatrul Delta 390 m
Joko Dolog Buddhist Statue 480 m
Grand City Surabaya 480 m
Garden Palace Hotel
Royal Club - Baie Garden Palace Hotel
Hol Garden Palace Hotel
Vedere interior Garden Palace Hotel
Vizualizați toate cele 62 fotografii
Înlăturat de la Favorite
Hotel 4-star
Wi-Fi gratuit

Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Centru, Surabaya, Indonezia, 60271 - PE HARTĂ
Hygiene Plus
Wellness
Acest loc de cazare a ales și a certificat pe cont propriu următoarele măsuri de igienă.Aflați mai mult
Dotări pentru siguranță
dezinfectare zilnică
Staff trained in safety protocol
Vizualizați toate facilitățile
Echipament preventiv
echipament sterilizat
igienizant mâini
Sănătate și medical
medic/asistentă de gardă
trusă de prim-ajutor
Avantaje loc de cazareCitiți toate cele 2.679 recenzii
Reputație excepțională
Ați recomanda unui prieten 81%?
Confort foarte bun
7,8 confort și calitate cameră
Servicii foarte bune
7,8 cotație pentru servicii
Curățenie foarte bună
7,6 cotație pentru curățenie
  • 710 m de transportul în comun

  • Transfer aeroport

  • Situat în inima orașului Surabaya

  • Wi-Fi gratuit în toate camerele

  • baie cu aburi

Datele dvs. sunt populare în rândul călătorilorUtilizatorii rezervă în Surabaya la fiecare 2 minute pe Agoda.com
Raport calitate-preț7,7
Distanță de centrul orașului0km
Cotație locație8,5
Cel mai apropiat aeroportAeroportul internațional Juanda (SUB)
Distanță de aeroport13,6 km

Camere disponibile la Garden Palace Hotel

7,8
Foarte bun
Confort & calitate cameră
Cameră king deluxe (Deluxe King Room)
Cameră king deluxe (Deluxe King Room)
...
  • Mărime cameră: 33 m²/355 ft...
  • Duș & baie
  • 2 paturi single sau 1 pat q...
Introdu-ți datele și vezi prețurile
Deluxe Twin Room
Deluxe Twin Room
...
  • Mărime cameră: 33 m²/355 ft...
  • Duș & baie
  • 2 paturi single
Introdu-ți datele și vezi prețurile
Suită Royale Club (Royale Club Suite)
Suită Royale Club (Royale Club Suite)
...
  • Mărime cameră: 64 m²/689 ft...
  • Duș & baie
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Royal Club
Royal Club
...
  • Mărime cameră: 32 m²/344 ft...
  • Vedere: Oraș
  • 1 pat king-size sau 2 patur...
Introdu-ți datele și vezi prețurile
Superior twin (Superior Twin)
Superior twin (Superior Twin)
...
  • Mărime cameră: 33 m²/355 ft...
  • Vedere: Oraș
  • 2 paturi single
Introdu-ți datele și vezi prețurile
Cameră în suită regal (Royale Suite Room)
Cameră în suită regal (Royale Suite Room)
...
  • Mărime cameră: 64 m²/689 ft...
  • Vedere: Oraș
  • 1 pat king-size şi 1 pat so...
Introdu-ți datele și vezi prețurile
Royal twin (Royal Twin)
Royal twin (Royal Twin)
...
  • Mărime cameră: 33 m²/355 ft...
  • Vedere: Oraș
  • 2 paturi single
Introdu-ți datele și vezi prețurile
Superior king (Superior King)
Superior king (Superior King)
...
  • Mărime cameră: 38 m²/409 ft...
  • Vedere: Oraș
  • 2 paturi single sau 1 pat d...
Introdu-ți datele și vezi prețurile
Cameră Thematic Deluxe (Deluxe Thematic Room)
Cameră Thematic Deluxe (Deluxe Thematic Room)
...
  • Mărime cameră: 38 m²/409 ft...
  • Vedere: Oraș
Introdu-ți datele și vezi prețurile
Cameră deluxe twin (Deluxe Twin)
Cameră deluxe twin (Deluxe Twin)
...
  • Mărime cameră: 33 m²/355 ft...
  • Vedere: Oraș
Introdu-ți datele și vezi prețurile

Întrebări frecvente

La ce ore e check-in și check-out la Garden Palace Hotel?

Formalitățile de check-in încep la 14:00 iar formalitățile de check-out se pot efectua până la ora 12:00. Puteți solicita efectuarea formalităților de check-in devreme sau check-out târziu în timpul efectuării rezervării, în funcție de disponibilitate. Oaspeților care efectuează formalitățile de check-in sau check-out înainte, respectiv după orele desemnate li se poate percepe un cost suplimentar. Locul de cazare oferă oaspeților serviciul de depozitare a bagajelor de mână înainte de check-in, respectiv după check-out. Recepția este deschisă permanent, zi sau noapte.

Cum ajung la Garden Palace Hotel?

Garden Palace Hotel este ușor de găsit pornind de la aeroport. Practic, puteți rezerva anticipat și transferul aeroportuar pentru liniștea dvs. sufletească, contra unui cost suplimentar de 250000 IDR. Trebuie doar să utilizați secțiunea „Înștiințați-ne ce anume aveți nevoie“ de pe pagina rezervării pentru a aduce la cunoștința hotelului că doriți o cursă, urmând să fiți contactat prin intermediul mesajelor Agoda. Un sejur la Garden Palace Hotel este întotdeauna însoțit de acces facil la zonele din împrejurimile hotelului prin intermediul serviciului de transfer tip shuttle operat de locul de cazare. Oaspeților care sosesc cu autoturismele proprii, Garden Palace Hotel le pune la dispoziție o parcare auto. Locurile de parcare auto sunt disponibile contra unui cost de 40000 IDR per zi. Opțiunile de parcare includ și servicii complete de valet pentru confort total. Dacă doriți să călătoriți în mod facil prin Surabaya în mod particular, hotelul poate să dispună aranjamentele necesare pentru ca dvs. să închiriați un autoturism.

Care este politica privitoare la fumători la Garden Palace Hotel?

Garden Palace Hotel permite fumatul în anumite zone și nu este 100% de nefumători. Garden Palace Hotel oferă oaspeților săi atât camere pentru fumători cât și pentru nefumători. Puteți solicita tipul de cameră preferat în timpul efectuării rezervării, dar rețineți că alocarea camerelor este supusă disponibilității.

PE HARTĂ
Explorați împrejurimile
Cotație loc de cazare|Comparare cu 706 locuri de cazare din Surabaya
Vizualizați toate cotațiile
Scor confort cameră
7.8/10
Dimensiune cameră
34 sqm.
Scor amplasare
8.4/10
Scor servicii
7.8/10
Mai bun ca
95
%
din Surabaya locuri de cazare
Mai mare ca
95
%
din Surabaya locuri de cazare
Mai bun ca
84
%
din Surabaya locuri de cazare
Mai bun ca
76
%
din Surabaya locuri de cazare
Până la 30% reducere cu Promoțiile Interne Agoda!

Îndată ce vă conectați, prețurile vor fi mai mici!

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Evaluare generală:
7,8
Foarte bun
2.679 recenzii
Curățenie
7,6
Dotări
7,2
Situare
8,5
Citiți toate recenziile >
Mai multe despre Garden Palace Hotel

Mai multe despre Garden Palace Hotel

Ideal pentru distracţie şi relaxare, Garden Palace Hotel e situat în zona Surabaya Centru din Surabaya. La 0km de atracţiile oraşului, acest hotel de 4-stele beneficiază de o locaţie excelentă şi asigură accesul la cele mai mari atracţii ale oraşului. Un ecosistem bine păstrat şi proximitatea faţă de Balai Pemuda, Plaza Surabaya, Grand City Mall dau acestui hotel un şarm special.

La Garden Palace Hotel, niciun efort nu este precupeţit pentru a face oaspeţii să se simtă confortabil. Pentru aceasta, hotelul oferă cele mai bune servicii şi dotări. Acest hotel oferă numeroase facilităţi în incintă pentru a satisface şi cei mai exigenti oaspeţi.

356 camere situate pe 24 etaje vă aduc un cămin cald şi plăcut departe de casă. Dotări moderne cum ar fi televizor ecran plat, oglindă, papuci, prosoape, acces internet (wireless) pot fi găsite în anumite camere. Acest hotel oferă minunate facilităţi de recreere cum ar fi centru de fitness, saună, masaj pentru a vă face sejurul cu adevărat de neuitat. Oricare ar fi scopul vizitei dvs., Garden Palace Hotel este o alegere excelentă pentru sejurul dvs. din Surabaya.

Arată mai puțin

Cel mai mult s-a discutat despre facilități

Mic dejun
157 mențiuni
Servicii cameriste
85 mențiuni
Alimente și servire masă
50 mențiuni
Internet
44 mențiuni

Ce se oferă

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Distanțe și lucruri esențiale

Distanțele prezentate sunt în linie aeriană. Distanțele reale de călătorie pot diferi.
Arată mai puțin

Alimente și servire masă

Opțiuni mic dejun

Asiatică
Halală
Vegan

Restaurante în incintă

Green House Kitchen Bistro
Specific culinar:Asiatică, Indoneziană, Internațională
Meniu:Bufet, A la carte
Ming Court
Specific culinar:Chinezească
Meniu:Bufet

Ce se află prin zonă

Distanțele prezentate sunt în linie aeriană. Distanțele reale de călătorie pot diferi.
Arată mai puțin

Politicile pentru oaspeți ale locului de cazare

Arată mai puțin

Câteva date folositoare

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Recenzii ale Garden Palace Hotel de la oaspeți reali

Clasificare generală
7,8
Foarte bun
Bazat pe 2679 recenzii
8,4Situare
7,8Servicii
7,7Confort și calitate cameră
Recenzii Agoda (2425)Recenzii Booking.com (254)
Clasificare via Agoda7,8
/
10
Curățenie7,6
Dotări7,2
Situare8,5
Confort și calitate cameră7,8
Servicii7,8
Raport calitate-preț7,7
Cotație superioară pentru Surabaya
Cotație
9+ Excepțional (321)
8-9 Excelent (363)
7-8 Foarte bine (681)
6-7 Bine (284)
<6 Sub așteptări (314)
Perioada din an
Mar - Mai (426)
Iun - Aug (563)
Sep - Nov (540)
Dec - Feb (434)
Nu ratați!Utilizatorii rezervă în Surabaya la fiecare 2 minute pe Agoda.com
Toate tipurile de turiști (2425)
Toate tipurile de camere
Toate limbile

Afișare recenzii care menționează 

Afișare 1963 comentarii de la oaspeți verificați
12345
8,4
Fantastic
Winti din Indonezia
Cuplu
Superior king
Sejur 2 nopți în iunie 2019

Located next to Zangrandi ”

Location was great, in the middle of the city. Near with Surabaya Plaza, Grand City mall and Tunjungan Plaza. Famous ice cream in Surabaya, Zangrandi, located beside the hotel, you only have to walk. The breakfast was excellent. Lots of variants and taste was good. We will stay again if we go to Surabaya.

Recenzat 11 iunie 2019

Dear Our Valued Guest, Warmest Greetings from Garden Palace Hotel, Surabaya. Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We hope you will see the improvement and enjoy your time with us in your next visit. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. With kindest regards, The General Manager Garden Palace Hotel, Surabaya

Răspuns 06 februarie 2020
Garden Palace Hotel
8,4
Fantastic
Brian din Statele Unite
Cuplu
Cameră king deluxe
Sejur 2 nopți în mai 2019

Fantastic”

Great location and friendly staff. Just another big old hotel bordering on needing a major renovation. Carpet everywhere including the rooms so difficult to keep clean. Amazing clean bathroom with water pressure of a fire hose in the shower! Nice. Biggest buffet breakfast I have ever seen, primarily local food options. We stayed three days and felt we got good value for our budget.

Recenzat 02 iunie 2019

Dear Our Valued Guest, Warmest Greetings from Garden Palace Hotel, Surabaya. Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We hope you will see the improvement and enjoy your time with us in your next visit. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. With kindest regards, The General Manager Garden Palace Hotel, Surabaya

Răspuns 19 martie 2020
Garden Palace Hotel
8,0
Fantastic
Salleh din Singapore
Călător în grup
Superior Room
Sejur o noapte în iulie 2019

Overall View”

Good Location,Friendly Staff,Room Spacious and comfort and breakfast more choice. Need to carry out Bathroom maintenance

Recenzat 16 iulie 2019

Dear Our Valued Guest, Warmest Greetings from Garden Palace Hotel, Surabaya. Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We hope you will see the improvement and enjoy your time with us in your next visit. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. With kindest regards, The General Manager Garden Palace Hotel, Surabaya

Răspuns 06 februarie 2020
Garden Palace Hotel
3,2
danang din Indonezia
Familie cu copii mari
Superior twin
Sejur o noapte în iulie 2019

Four star with no swim pool outside, limited parking lot ”

Ugly and limited breakfast menu...

Recenzat 12 iulie 2019

Dear Our Valued Guest, Warmest Greeting from Garden Palace Hotel, Surabaya On behalf of the Management, Please accept my apology for your unpleasant stay at the Garden Palace Hotel, Surabaya. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. To prove to you that we take every complaint seriously. Please feel free to contact me if you have any further questions or comments concerning your stay. We hope you will see the improvement and enjoy your time with us in your next visit. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. With kindest regards, The General Manager Garden Palace Hotel, Surabaya

Răspuns 06 februarie 2020
Garden Palace Hotel
10,0
Excepțional
Merry din Indonezia
Familie cu copii mici
Superior twin
Sejur o noapte în iunie 2019

Average is good”

Staff friendly, big room and breakfast is good enough.

Recenzat 01 iulie 2019

Dear Our Valued Guest, Warmest Greetings from Garden Palace Hotel, Surabaya. Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We hope you will see the improvement and enjoy your time with us in your next visit. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. With kindest regards, The General Manager Garden Palace Hotel, Surabaya

Răspuns 01 februarie 2020
Garden Palace Hotel
4,4
Bambang
Familie cu copii mici
Superior king
Sejur o noapte în iunie 2019

Good Hotel But Can Be Much Better”

I was very surprised with the way the bell boy work's attitudes. The ways they talked like some one who never worked at a hotel. It is not only RUDE but DUMMY. As I got off my car, I asked a simple question as to where can I park my car and which ways, the answer that I got was "There over there, don't you know ! You should know yourself ! ". This guy seemed to get angry I asked this question. But remember, it was my FIRST TIME at this hotel. Yet, it is my right to ask this question that may sound SILLY to him. Although he was dressed in a proper BATIK special uniform, his WORK ATTITUDES has destroyed my first good impression to this hotel. Fortunately, the front desk staffs was superb and helpful. Do educate this Bell Boy properly! Don't look down on your guests and assist them all out. This experience made me reluctant to return to this hotel again.

Recenzat 16 iunie 2019

Dear Our Valued Guest, Warmest Greeting from Garden Palace Hotel, Surabaya On behalf of the Management, Please accept my apology for your unpleasant stay at the Garden Palace Hotel, Surabaya. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. To prove to you that we take every complaint seriously. Please feel free to contact me if you have any further questions or comments concerning your stay. We hope you will see the improvement and enjoy your time with us in your next visit. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. With kindest regards, The General Manager Garden Palace Hotel, Surabaya

Răspuns 27 martie 2020
Garden Palace Hotel
6,4
Bun
Junaidi din Olanda
Călător în grup
Superior twin
Sejur 2 nopți în iunie 2019

Great location”

When we were there: - pool was being renovated.. no compensation offered - difficult to park cars when you came back at night - rooms at smoking floor (8th) were soo humid, muff and outdated - breakfast was soo crowded: so have your breakfast early, else to have to sit in the lounge Location is great though, in the city centre, near shopping malls and many dine places

Recenzat 12 iunie 2019

Dear Our Valued Guest, Warmest Greeting from Garden Palace Hotel, Surabaya On behalf of the Management, Please accept my apology for your unpleasant stay at the Garden Palace Hotel, Surabaya. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. To prove to you that we take every complaint seriously. Please feel free to contact me if you have any further questions or comments concerning your stay. We hope you will see the improvement and enjoy your time with us in your next visit. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. With kindest regards, The General Manager Garden Palace Hotel, Surabaya

Răspuns 26 iunie 2020
Garden Palace Hotel
6,8
Bun
Thet din Myanmar
Turist solitar
Sejur o noapte în aprilie 2019

Not bad”

Overall not bad but terrible breakfast. I can hardly eat it. But the good thing is customer service. Staff are trained enough to provide services and they are very helpful. They help all they can do.

Recenzat 20 mai 2019

Dear Our Valued Guest, Warmest Greeting from Garden Palace Hotel, Surabaya On behalf of the Management, Please accept my apology for your unpleasant stay at the Garden Palace Hotel, Surabaya. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. To prove to you that we take every complaint seriously. Please feel free to contact me if you have any further questions or comments concerning your stay. Please share with us more the unsatisfactory that you experienced during your stay. We hope you will see the improvement and enjoy your time with us in your next visit. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. With kindest regards, The Director of Rooms Garden Palace Hotel, Surabaya

Răspuns 19 iulie 2020
Garden Palace Hotel
6,0
Tjandra din Indonezia
Cuplu
Superior king
Sejur o noapte în februarie 2019

Nothing much”

Jus a regular old hotel .. the room was not that clean but ok, still can tolerate .. btw, what do u expect from this hotel? Location near a local mall/plaza. But the mall is non branded one .. again, do not expect much!

Recenzat 28 februarie 2019

Dear Our Valued Guest, Warmest Greeting from Garden Palace Hotel, Surabaya On behalf of the Management, Please accept my apology for your unpleasant stay at the Garden Palace Hotel, Surabaya. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. To prove to you that we take every complaint seriously. Please feel free to contact me if you have any further questions or comments concerning your stay. We hope you will see the improvement and enjoy your time with us in your next visit. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. With kindest regards, The Director of Rooms Garden Palace Hotel, Surabaya

Răspuns 22 iulie 2020
Garden Palace Hotel
8,0
Fantastic
Hafizhah din Indonezia
Turist în scop de afaceri
Superior king
Sejur o noapte în iunie 2019

Quite good”

Room is good. Check in, took litbit long time . Wanna concern on breakfast :: Breakfast is not ready on 6 am yet. How come ????

Recenzat 25 iunie 2019

Dear Hafizhah , Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Nazri Gallyot, Executive Assistant Manager +6281133308267

Răspuns 22 februarie 2020
Garden Palace Hotel
8,0
Fantastic
bong din Indonezia
Familie cu copii mici
Superior twin
Sejur o noapte în iunie 2019

No swimming pool”

No swimming pool

Recenzat 16 iunie 2019

Dear Our Valued Guest, Warmest Greetings from Garden Palace Hotel, Surabaya. Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We hope you will see the improvement and enjoy your time with us in your next visit. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. With kindest regards, The General Manager Garden Palace Hotel, Surabaya

Răspuns 03 aprilie 2020
Garden Palace Hotel
9,2
Excepțional
Enny din Indonezia
Familie cu copii mari
Superior twin
Sejur o noapte în iunie 2019

Good Location”

Friendly and helpful officers.

Recenzat 12 iunie 2019

Dear Our Valued Guest, Warmest Greetings from Garden Palace Hotel, Surabaya. Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We hope you will see the improvement and enjoy your time with us in your next visit. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. With kindest regards, The General Manager Garden Palace Hotel, Surabaya

Răspuns 01 februarie 2020
Garden Palace Hotel
9,6
Excepțional
andi din Indonezia
Turist în scop de afaceri
Superior twin
Sejur o noapte în mai 2019

Good”

Good

Recenzat 29 mai 2019

Dear Our Valued Guest, Warmest Greetings from Garden Palace Hotel, Surabaya. Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We hope you will see the improvement and enjoy your time with us in your next visit. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. With kindest regards, The General Manager Garden Palace Hotel, Surabaya

Răspuns 01 februarie 2020
Garden Palace Hotel
10,0
Excepțional
HENDRI din Indonezia
Cuplu
Superior king
Sejur o noapte în mai 2019

Excited, excellent,. experience, Explorer, Explorer”

Near city, near mall near railway station, much culture and food culinary. Excited place more than sleep place... thanks

Recenzat 07 mai 2019

Dear Our Valued Guest, Warmest Greeting from Garden Palace Hotel, Surabaya. Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We hope you will see the improvement and enjoy your time with us in your next visit. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. With kindest regards, The General Manager Garden Palace Hotel, Surabaya

Răspuns 22 februarie 2020
Garden Palace Hotel
9,6
Excepțional
Qonita din Indonezia
Familie cu copii mici
Superior king
Sejur o noapte în mai 2018

value for money”

kamar luas, ukuran bed untuk kamar twinBed juga lumayan besar, ada sofa yang nyamannya sama dengan bednya. bbrp kali menginap disini, checkOut biasa jak 1, namun pernah juga jam 2 dikarenakan kami masih ada acara, dan diperbolehkan tanpa dikenakan biaya tambahan.. receptionistnya ramah, proses checkIn dan checkOut cepat makanan lumayan, mgkn perlu ditingkatkan cita rasa dan keramahannya.. selebihnya okke.. terima kasih Garden Palace

Recenzat 11 iulie 2018

Dear Our Valued Guest, Warmest Greetings from Garden Palace Hotel, Surabaya. Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We hope you will see the improvement and enjoy your time with us in your next visit. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. With kindest regards, The Director of Rooms Garden Palace Hotel, Surabaya

Răspuns 26 august 2020
Garden Palace Hotel
8,4
Fantastic
Sudarmono din Indonezia
Turist în scop de afaceri
Superior king
Sejur 3 nopți în septembrie 2016

Thank you for suprised birthday cake from the staff”

Stay here again from Sept 25-28. This hotel is my first choice when come to Surabaya. Near to Surabaya Plaza that you can find many varian of food, near to Balai Kota that you can jogging in the morning. This hotel good for business traveler, also for family with children. Cannot believe that I will got my birthday cake from the staffs, many thanks for your attention ! Can't forget it, of course will come back again.

Recenzat 18 octombrie 2016
9,2
Excepțional
Sunjaya din Indonezia
Călător în grup
Sejur o noapte în august 2016

classic and renovated”

we booked two rooms this time which includes breakfast. Room are good but I think they mentioned renovation which seems not properly done. My complaints: hot water in one room is not working and AC temperature cannot be controlled. Other than those issues, everything is okay and acceptable. Breakfast is good. Love the bread selection. Employees / staffs are quick in servicing the guest.

Recenzat 22 august 2016
8,0
Fantastic
evi din Indonezia
Turist în scop de afaceri
Sejur o noapte în septembrie 2015

Nice place to stay”

Easy to reach frm any directions, close to shopping mall,

Even it was fully booked hotel, they still upgrade our room and we enjoy very good room. The staff was nice and so helpful we felt comfortable stay in this hotel and will recommended to friends, surely we'll come again

Recenzat 14 septembrie 2015
9,3
Excepțional
Julianto din Australia
Familie cu copii mici
Sejur o noapte în august 2015

Love the Theme Room”

Comfort, Stylish Room & Great location.

We stayed on this hotel for only 1 night, I wish we stayed longer. we got the Japanese themed room, it's very nice. The hotel itself is in the middle of the city so it's convenience. The staffs are great, the whole hotel is beautiful. The only complaint for this hotel is the smokers in breakfast area. Absolutely disgusting! No respect for other people that are eating. This hotel should stop people smoking indoor!

Recenzat 31 august 2015
8,0
Fantastic
Jia din Malaezia
Turist în scop de afaceri
Superior king
Sejur 3 nopți în ianuarie 2015

Satisfy”

clean, comfortable, friendly staff

WiFi signal need to improve, cannot cover well in the room, only nearby the door, maximum on your bed.. i had being told that if you want to have better signal, then you have to pay, so sad to hear that, now a days most of the hotel are giving free WiFi service and their signal is good, but other than the WiFi, i can says that it's good enough, well done.

Recenzat 20 iulie 2015
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  • Locație excelentă
  • Tunjungan Plaza
  • Gara Gubeng este la 0.67 km
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