value for money”

service is good and the place is near to shopping area, mrt, easy to find food to eat. I tried their laundry service, not expensive and will be able to get the clothes back the same day. will stay @ this place again.

Good Location, Shopping Area”

The room is nice as described. Big room, comfortable bed, and very clean. But, the bathroom is rather small, and it has a see-through big glass which cannot be closed. This hotel is in a good location for food, shopping, and massage centre is just opposite the hotel. Recommended!

good”

good

Very good quality hotel”

Use to be very good service, but recently service seem to be getting worst in the front desk. Opposite the hotel is a very famous shopping destination(dongmen). surrounding the hotel do have many small Japanese type of bars. and restaurant is just around every corner. It is also very convenient to get a taxi from the hotel. The hotel is 5min from the Luohu train station.

It is a good 4 star hotel”

Sevices in this hotel is always good. The location is just opposite dongmen shopping area, very convenient for Shopping. The hotel do have transport service to HK airport at RMB200 and the Shenzhen railway station a is just around 5min drive. Majority of the guests of this hotel is japanese.

Excellent hotel, good quality”

Hotel with good quality of service and facilities. Cater mainly for Japanese visitor so you will expect high level of service. There's even a 24Hr spa at B1. Hotel is opposite famous shopping belt, laojie. Take the new line 11 from Bao An Airport, recommend business class seat - affordable, much lesser crowd, comfy seat. Line 11 have lesser stop, faster speed, alight at Futian, then change to Line 1/3 to laojie, look for exit C, hotel is diagonally across the street.

Fantastic experience”

Very good experience in this hotel. This Hotel is centrally located in the city. Very good connected to the train station. I found the hotel less than 5 minutes after exit from Station. The hotel is new renovated and the staff is polite. I only stay 1 night this time. Will definitely come again, if I have chance to visit ZhenShen again.

Confortable room & Good location”

I planned to reach Shen Zhen 2 days before I flight back to my country, but I was only stay in Shen Zhen one night. Since I reached the hotel, hotel's staff is look friendly and helpful. Oppossite of the hotel, it is a famous shopping street in Shen Zhen. They called it Dong Men. It's also near the railway station which can travel in Shen Zhen or Guang Zhou.

The location is good but a little bit old”

This hotel is a little bit old in this big new city. The location is quite good, near the subway station. You could easily get food nearby, and there are several malls, grossary stores, and even KTV's around the hotel. A convenient place for all kinds of travels.

Good location but customer service could be improved”

Staff could speak little English. The aircon in the room was down due to renovation works. What threw me off was they didn’t tell me the aircon was down until I complained about the room being very warm. They should have told me upon check in. Btw, customer service could have improved further. Oh, for Muslim travellers, Halal eating place is available nearby.

Christmas Holiday”

The hotel's location is good. We can walk from Lowu station to there without taking metro. However if you have big luggage, better to take metro which is quite near to the hotel. This hotel will be extremely easy for the Japanese as there are menu, signage and etc written in Japanese. The room is clean. Staff are very polite. The toilet is Japanese style with the heating and cleaning function. Breakfast is sufficient but it's pitty that there's no dim sum...

Experience of our stay ~ 1 night(25-26/12)”

Our room was located on 11/F near storage room. Noise from the hallway and doors closing could be heard through gaps of the entrance door particularly during morning period. Mould appeared in black on grouts around tiles in bathroom. I put food into the fridge on the second day of our stay, but I found the Fridge hadn’t been turned on for guests. I advise hotel management pay attention to this issue. Please next time turn the fridge on for guests prior to room ready for check-in. Smells coming out from floor carpet along the hallway of the 11/F was so sting before 2pm on first day. Japanese style loo in bathroom had made us feel comfortable. Thank you.

All very good.”

All very good.

Friendly staff, room had nice style and lighting”

Discovered two free massage chairs adjoining the gym which was a bonus. There is interesting fishmarket down the road close to the subway station.

Excepțional”

Japanese Style hotel, the toilet is Japanese type, clean, convenient. However, we went out with lugguage, the staff did not recognise me, she thought I was extra guest, took a moment to explain.

Clean, Good Staff, Location”

Location 5-10 min walk to metro. Clean room, Helpfull staff, and Good japanese restaurant on second floor. Air tempurature inside room was very comfortable.

Nothing Special but Nothing Too Bad”

Everything is at OK level and nothing is bad, but nothing special about the facility and service.

Fantastic”

Good location, nice room !

Painless check-in an check-out.”

Came in from a flight in HK and late border crossing to Shenzen. There's nothing like being able to breeze through the check-in formalities, get to your room and pass out. Quality is comparable to its more expensive namesake in HK.

Short stay at SZ, clean and decent hotel”

Just stayed for 1 night at Dongmen to explore SZ. Location is good, opposite DDM Mall and close to DongMen Ding. Shops open late and plenty choices of food, mani/pedicure, shopping for bargain or inside mall. Bathroom is old and small, but everything works well.