Great location”

We stayed for only one night (flight transit) and got exactly what we want: hotel is right next to Terminal 2 Check-in and check-out was efficient and staffs were professional. Rooms were a bit small but that's the case in most hotels in Japan. Will certainly stay there again if staying overnight at Haneda.

Good transit hotel”

Best transit hotel connected to the 2nd terminal of the Haneda International Airport, Tokyo, although the price is somewhat higher than the usable space. Room items and amenity goods are excellent except for drippy hot water pot. Whenever I used the hot water pot, some water always tailed down to the orifice and make a table wet.

Best location hotel inside the airport”

The hotel is best located inside the Haneda airport. Our transfers to and from Tokyo is at ease. You do not need to book for transportation to go to airport. The facilities are very good. The staff is very friendly and willing to help even though a bit of language barrier. I would highly recommend this hotel for people traveling to Japan via Tokyo.

Very convenient ”

At domestic terminal , if u are coming from international terminal you should take shuttle bus to domestic terminal it will take around 10 mins , The have amazing staff , room is Ok , in the room you will find anything you need, location is perfect for late arrival or transient

Good for transit to ANA domestic flights in Japan”

Connected to the Haneda 2nd terminal (domestic) and extremely convenient to take ANAdomestic flights in Japan. Price is reasonable except for the meals and drinks in the restaurant. After 10:00 PM, that is the only place you can eat and drink within the building.

Excepțional”

Really helpful staff at check in and check out and taking bags to room. Went out of their way to explain airport services and how to get around and pick up shuttle bus for International Terminal. All in all a very pleasant experience with good service.

Check in Staff not helpful”

I got refused on check in for requesting 2nd room card by check in staff on the basis that as I booked the room for 1 person (I did only stay in the hotel by myself ), im allowed only for 1 card. It was starting to be really hot in Tokyo and I prefer when I got back to my room to have a decent temperature already in the room. I guess additional room card is very pricey for the hotel.

Convenient for transit, late night arrival or early departs”

Check in and check out was very fast. The location is located in terminal 2. The hotel has a map how to get to another terminal, it was very clear. The shuttle bus to international terminal stops every 4 minutes. We could see airplanes from the room, our daughter loved it. There was so quiet in the room, couldn’t hear anything from outside. Only i didn’t like was dust. The carpet made a lot of dust.

Nice Hotel”

friendly staff, good location, near many cake shop in the airport ^^. thanks

Great location with limitations”

The location of the hotel is great if you chose to stay near the airport because it is located at one of the terminals. When I thought of staying at an airport hotel, I was hoping it would be more convenient for my travel, but the policy was same as most of the hotels in Japan, you are not getting early check in or late check out unless you liked to pay extra. It kind of defeat the purpose of staying at an airport hotel since most of the flights are flying in and out at inconvenient hours.

Unfriendly staff Towards Young Children ”

The hotel is located inside the domestic terminal 2. Location is good however during my stay my wife and my 1 year old son went up to the room first while I parked the car. When I approached the front desk, staff “小池” was the one to assist me. I showed him my ID, because the room was booked under my name. And I told him that I just need access to the 4th floor because my wife and our 1 year old son went up first, she has both of the room keys. So first he was distracted and started looking for thing, then I told him we were already checked in, is when I got his attention back. Then he called the room, without my permission (what if the baby is sleeping) and tells me that my wife, has to come down to access the elevator for me. Which to me is ridiculous and shows how women and young children are treated. The staff 小池 gave me a feeling that he did not want to help and showed no compassionate towards women with young children. Another staff then handed him a “master key” then he informed a female staff to assist me to my room. So what’s your hotel’s policy? If it’s allowed then why was I given a hard time in the first place? If it’s not allowed then why was I given access again? Would not ever stay here again as the staff is sexist and obviously poorly trained.

A night's stopover in Tokyo.”

We needed a night's stopover in Tokyo before our homeward journey the following day. Flying into the Domestic Terminal Haneda Excel Hotel was perfectly situated within the terminal, easy to get into Tokyo if you have the time and a shuttle bus journey away from the International Terminal for our onward flight the next morning. The room was a delight, spacious and well designed. We had dinner in the restaurant, beautifully presented, delicious and not expensive. We would stay here again and highly recommend for anyone needing a night's stopover in Tokyo.

kids love the room”

you can see the planes park just outside the window. kids would be staring at window for long time. although the planes are out there but windows and building insulated properly. our disappointment was: arrived almost midnight, were asking for extra bottles of mineral water but declined unless agree to the extra charges, one person one bottle mineral water policy.

Best for domestic flight transit”

A high quality airport hotel that fits perfectly for those who have domestic connecting flights within a day. If you take domestic ANA, then this hotel is just few steps away. Even if you fly JAL, there is a underground pathway to take you to Terminal 1 within 10 minutes, so there is no need to wait for airport bus. The only things to comment (definitely not complain) are: - Service was good but not as excellent as I got from other similar hotels - Relatively expensive to other airport hotels nearby, but the difference is offset by its convenience to ANA & JAL domestic terminals - I think adding a small gym with some basic weights and treadmills would be nice.

Very Good location”

The hotel is easily to find inside domestic terminal 2 The facility is complete altought we stay only 1 night

Fantastic”

This is the only hotel in domestic terminal 2 as we arrive 11pm and taking the next morning 7am flight to hakodate via ANA, ANA check in counter just outside the hotel...I guess that’s the reason the charges are on the high side... but overall room pretty cool... spacious, clean and you can see aeroplanes, and airport runway from room window.

Intr'l flight quick accommodation ”

Cost twice as much as a regular hotel but that's the price you have to pay for the only hotel Agoda located in the airport complex. I have a 20 hr layover in Haneda. It require that you catch an free airport shuttle bus to a nearby domestic airport. Then go up 1 file and a long walk to the hotel located at the end of the airport. No directional signs. One has to find information counter or airport security to get directions. Hotel staff was very helpful. Cable tv had 1 English program. But I got to watch the Superbowl in Japanese with no commercials. Amenities were ok for the price one pays for the room. Hot water, WiFi and temp control were fine.

excellent access for flights”

Stayed here one night as we had an early flight with ANA the next morning. The room was big and clean. Best thing is the easy access to check in as we were within the same terminal as ANA. Would recommend and would stay here again should we have another early flight from Haneda.

Great hotel for early flights”

Please take note that this hotel is in Terminal 2, not the International Terminal, but they do have a free shuttle bus which makes things easy. We had a good stay here, staff were kids-friendly as they provided kid's toiletries which was a nice gesture. Recommended!

Good hotel if needing an overnight at Haneda”

Perfect location in domestic terminal 2 if leaving from Haneda. Shuttle bus runs to other terminals. Rooms clean, quiet and comfortable. If staying longer the mono rail can take you to central Tokyo quickly.