Albergo di alto livello molto curato”

Albergo sovrastante la città di NE,distante 10km dal centro città. Si tratta di un'ex fabbrica per la lavorazione del the riconvertita in maniera eccellente ad albergo di alto livello. Ogni aspetto e'curato nei minimi dettagli per far sentire gli ospiti a proprio agio.Camera spaziosa e confortevole, letto grande, wifi gratuita ben funzionante. ristorante di alto livello: abbiamo scelto la cena nei vagoni ferroviari con 6 portate ben equilibrata:il costo con bottiglia di vino e' abbastanza elevato considerati i livelli di prezzi nel paese, ma assolutamente di buona qualita'. All' esterno e' tutto ben curato, con bei giardini e piantagioni di the a perdita d'occhio.

Posto molto suggestivo”

Siamo stari due notti al Heritance Tea Factory nel mese di luglio 2014, il luogo è molto suggestivo perché isolato sopra un pendio e tutto attorno ci sono le coltivazioni del te. L’hotel era una vecchia fabbrica del tè ed ha ancora tutta la struttura in acciaio originale dell’epoca. Il personale è vestito in modo caratteristico e sono tutti molto cordiali. Il cibo è curato, troverete uno chef che parla italiano e se volete prepara pasta o pizza etc.. Anche le stanze sono suggestive ed ai piani più alti si gode una vista magnifica. Nei due giorni in cui abbiamo soggiornato c’era brutto tempo con un vento forte, faceva freddo e di notte nelle stanze si sentiva forte il sibilare del vento. Ci hanno dato pure delle borse di acqua calda per scaldarci. Comunque ne è valsa la pena

eccellente”

Malgrado dicano che l' hotel è a nwara eliya si trova a circa 15 Km dalla città, per stradine panoramiche dalla vista mozzafiato. Tutto è curato nei minimi dettagli, dalla cortesia con una salvietta per rinfrescarsi, e un tea di benvenuto. Il servizio è impeccabile, un' usciere che apre la porta ogni volta che entrate o uscite, i facchini per le valigie e delle persone sempre disponibili ad aiutarvi. Gli interni di questa ex-fabbrica sono stati riallestiti con estremo lusso ed ogni particolare è perfetto. Le camere sono abbastanza ampie e spaziose con una vista invidiabile per la posizione affascinante, se riuscite fatevi dare le camere che danno sulla facciata d' ingresso, la sera potrete farvi un bagno con vista sui campi da tea mentre tramonta il sole. Da non perdere la sera gli ex-macchinari della fabbrica restaurati, che vengono rimessi in movimento. La cena a buffet è molto ricca con tanta scelta, noi abbiamo optato per la cena romantica sul treno, ottima esperienza con cibo tra il buono e il discreto. Nell' albergo c'è pure una spa, di cui non abbiamo usufruito. Volendo si può visitare la fabbrica del tea di fronte, piccola ma carina.

spettacolare”

Hotel di charme in cima ad una collina intorno alle piantagioni del the. Storico e molto particolare. Cena a buffet e colazione molto buone.

The best staff , location, food and wonderful people ”

It’s lovely quite hotel for people to Unwind from life’s daily grind. Situated in the middle of beautiful tea plantations it is hard to describe the beauty of the place. The hotel has managed to keep the heritage intact but at the same time provide the modern day travelers what they need. What makes the hotel absolutely wonderful is the people who work there. I have never met staff who are courteous, friendly and helpful than them. You have to experience it to feel the warm hospitality.

Excellent hotel. Has an old world charm. ”

The hotel is fabulous. Staff is excellent and their food is very good. They also have a theme restaurant that serves a 7 course meal for 75 usd. Location is a contraint.its about 10 km from the main town. however once you are there, its excellent service

Nice and expensive”

I lovey place to relax. Very quiet and amazing nature. The main problem is that you're so far away from shops and other services. The food in the hotel as well as transport even to nearby destinations are very expensive. So, you need to calculate this cost into the cost of the stay. Otherwise, fantastic place.

Excellent hotel”

Very unique hotel with beautiful surroundings. Doubt we will stay anywhere quite the same. Service and staff and food were all excellent, we were even upgraded to the executive floor as we were on our honeymoon. Wish we could have stayed longer!

Extraordinary experience”

An extraordinary hotel. This is a tea factory converted to a hotel. It is just so beautiful. The staff are so good, always smiling and acknowledging you. There is also a mini tea factory within the hotel compound hence you will get to pluck tea leaves and see the process of it being packed. Wonderful location. This is a hotel that i will definitely return to.

A very pleasant stay”

Very pleasant stay. It was a chance to get away completely from the day to day work. I would come back at a different time in the year so we can take the plane from Colombo and avoi the long car journey. I am glad I did not know how long was the car ride. It was all worth it.

Great view 6000 ft above Sea Level”

Our stay was fantastic. We stayed on the Christmas day and the buffet dinner was good.The breakfast buffet was great too. The view was excellent. The staff were friendly. We enjoyed the walk in the morning. Wish we had stayed a bit longer to take part in the trekking and so on. We will visit again.

perfect for honeymooner”

The environment was just so beautiful. The hotel is surrounded by tea plantation and nice mountain view. The english style design was just so impressively done and give a strong feel of luxury. Many activities (like tea plucking, tea tasting and pony riding) are available. if you are going for Nuwara Eliya, i strongly recommend you to visit there. You won't be regretted with your choice.

Lovely hotel”

we stayed here towards the tail end of the whole trip. we were looking for a great hotel to chill out, with nice view, good service staff, and good room facilities. this hotel has it all. the hotel is situated onto of a hill and some 20km away from the city centre. the hotel faces a tea plantation. the temperature is cool all year round and you are able to just sit in the open area with a book in your hand and great tea to accompany you. you can also walk around the plantation and enjoy the greenery. recommended for traveller who are looking to spend sometime with tea plantation and yet, stay in a comfortable hotel.

Simply stunning and unique in every respect”

This hotel experience was truly unique and is one of the best and unique hotel experiences I have encountered. From the moment you step into the lobby and - are greeted by the friendly staff dressed in traditional costumes - see some of the original fittings of the converted tea factory such as the lift - the tea bar - the mini organic tea factory where you can pluck your own tea leaves and then see how it is made into tea - the nature walk through the tea plantations - the memorable dinner in the train carriage with lovely service and the stunning views As a regular business traveller, I am a regular user of 5 star hotels but this hotel will live long in the memory as the most unique experience

Great hotel and excellent service”

We had great meals, enjoyed using the old fashioned gated elevator, small but decent gym, took long walks. Wished they had a heated pool though. Worht another visit in time to come despite the difficult drive up to the hotel.

Elegant hotel. Great service”

spent 2 nights there. meals are excellent, service great. do the nature walk and night safari - good fun and very inexpensive! visit in house organic tea factory and flower and herb garden. make sure you get ato dine in the carriage. limited seating though - max of 16 pax. skip lunch and have high te that starts at 2.30pm - 2 persons can share one portion - very elegantly servred in the lounge.

brilliant location, great experience, small rooms ”

everything was right for heritance tea factory.. great service, great location, brilliant views, great food, and helpful staff. however, the rooms are small and there are no balconies since this hotel is actually a tea factory converted into a hotel... The look and feel and the experience is nice n cozy though... excursions arranged by the hotel are also great.

Very unique but not worth the price”

Okay so, we loved our time here. Tea picking was fun, the guided walk was also amazing BUT, the room was so so. Hairdryer worked for 3 mins and then automatically shuts down for a few mins. One of the plug point was not working so we had to share the other one between the two of us. For the price i paid, I expected so much more. Food was good but very expensive for normal meals. Most of the staff though were excellent. Especially our walking guide. We really appreciate the snacks they packed for us after our stay and the bottle of wine that we won via a lucky draw though but i don’t think i will come back here.

Out of the way and Not welcoming.”

The Tea Factory is up on a hill after miles and miles of winding road. I guess that cant be helped since its on a tea plantation. The staff is not welcoming and follows the book closely. I arrived a tad too early on a very cold morning. The staff inform me that the check in time is at 2pm (fair enough) and that they have no rooms available. (of course i checked if I can book a room on agoda and there is plenty of room available. this lying is a turn off. could have just said they could check me in at 2) So I waited at the lobby for 4 full hours. in the cold. They just left me there sleeping on the couch. At 12 I approached the counter if I could check in, they say 30 more mins. At 1225, I asked if its ok, they say 5 more minutes. like seriously? The terrible experience outweighs whatever beauty I enjoyed at the property. Wont really recommend it to others.

Cozy hotel in the most beautiful tea plantation setting ”

Very comfortable rooms, great friendly service. The hotel surrounding were some of the most beautiful picturesque parts of Nuwara Eliya that they we experienced. Perfect if you want to experience the real tea plantation experience. About 45 minutes drive to town and 1:30 to Horton’s plains. Highly recommended for a couple or family alike.