Il costo non vale la candela”

Ci sono tanti altri alberghi validissimi in Giappone ad un prezzo molto migliore

great location ”

i reserved for 2 person but the aminity is for 1 person only that’s why everytime that we go shower we need to call in front and ask for aminity , but in infairness the restaurant in 2nd floor was great and location is good

We was there on the Typhoon day”

Almost every department store, restaurants and shops in Osaka were closed on that day due to the Typhoon, and we have no place to go. Hilton Osaka's service team were fully on duty. Our friends were at another hotel nearby which stop all service, no food, no service staffs. So they escaped to Hilton, had launch and dinner with us, watching the strong windy from inside the comfy hotel until it weakened. The staff also kindly gave us information about the current situation and also advised what to do during that dangerous time. Thank you so much Hilton. We feel so safe and comfy with you.

Hotel with great convenience ”

Hotel location is fantastic. Just across the road from the airport limousine bus stop direct from Kansai International Airport. The subway and malls are all connected to the hotel. Going to Namba was also very convenient. Lots of food choices around the hotel. Going to Kyoto was very convenient as we took the express line from Osaka station. The expressway bus service at Osaka Station is great too. We took this bus service to Sanda Premium Outlet Mall in Kobe. Please pre-book your seats. Our special thanks and commendation to Mr Don Peiris. He helped and showed us the way to the traffic light when we were not too sure which light to cross to catch the airport limousine bus. Thank you for the help rendered. He deserves some recognition from the hotel management. A little kindness goes a long way.

Exceptional service and a memorable stay”

There were three of us on this trip: a 60-year old, a 30-year old and a 1.5-year old. With this combination, you could imagine how difficult it would be to arrange everything, including transport, accommodation and meals. But Hilton Osaka made everything just right for us. The location is simply unbeatable. To save the hassle of climbing up and down the escalators in the railway system, we took the airport bus and it proved to be the right choice. The airport bus stopped right opposite Hilton Osaka and we came to know how valuable the location is. With Osaka station being a 5-min walk for 1.5 yo and 60 yo, we can’t ask for anything better in terms of location. On top of that, there are 3 malls surrounding the hotel. Basically shopping and eating were no longer an issue. (Remember to check out the basement level supermarket and Japanese sweets in the malls. Ideal location for buying souvenirs.) The hotel restaurant offers superb dining experience at a reasonable price. They also have a very grand bakery offering fresh bread and nicely brewed coffee. The surprise was that we were served by a charismatic and charming guy at the lobby. Not only did he offer information about transport and visiting places, he also sent a plate of chocolate with a handmade card to our room while we were out to congratulate my mum on her 60th birthday. On the last night of our stay, he even slipped the airport bus schedule through our door. The thoughtfulness is truly heart-warming and all these made the stay at Hilton Osaka very very memorable. Cleanliness (esp in the bathroom) is one ofy top concerns and I can reassure you that Hilton Osaka is maintaining a very high standard in this regard. The room is very well maintained and it feels new. The view out the window is amazing. It’s the kind of Osaka view you would need to feel that you are in Osaka. What more can one ask for a HKD1400 booking in early June? Will definitely go back again in my next visit to Osaka.

Great location for traveling around Kansai ”

The hotel is located in the center and very close to JR Osaka and other train stations i.e. Hankyu, Nankai, Hanshin. With less than 10mins to Department Stores and subway shopping area, it’s a good idea for people live staying connected to many transportations and shopping areas but definitely not mind paying more with less room facilities comparing to some other hotels where are a bit far from JR Osaka station.

Good location. Non thrill Hilton”

The hotel is well maintained and located right across Umeda statin. Location wise is very good. It also matches most Hilton experiences in Asia: efficient, well maintained facility and adequate room space. The breakfast offering is however subpar, and washlet toilet could have used warm water spray

Exceptional service”

The front desk lady was very attentive when we checked in after mid night. She even gave us a complimentary breakfast before we rushed to the train station. This was my second time in Hilton Osaka and I will return for the highest quality of services, the breakfast and the location.

Hilton Osaka on Typhoon day”

We were at Hilton on the day that Super Typhoon Trami attacked Osaka. Umeda area was totally a ghost town. Every shop, convenient store and restaurant were not open, even JR trains. But Hilton's facilities were all on their duties like nothing happen! Thank you for taking care us on that kind of day. Great location, clean room, polite & supportive customer service, and the restaurants are all great though! We will definitely come again if we have any chance to be in Osaka.

Location, Comfortable & Clean, but pricey.”

Booked additional 2 nights on Executive floor as part of tour extension, to avoid changing rooms/hotels. Room spacious, clean & comfortable. Staff very friendly with good English. Numerous dining options. Location excellent, opposite JR Osaka station with subway at front door. Short walk to department stores. Limousine bus service to airport also stops at hotel several times during day with terminal close-by. Found wine list very expensive, and only disclosed base cost without additional 15% service charge and 8% tax. Glass of Australian red wine (125 ml) listed at Yen 1650 yet actual cost was Yen 2014. Can buy same brand 750 ml bottle in Australia for AUD25 or Yen 1875. Consequently only had one glass.

Nice Experience”

Hotel is near Osaka Station (links to 1 of the underground exits). Room is spacious, and clean with sufficient power points and reliable wifi in room. Staff are very helpful and friendly. Room rate is on high side but hey, it's Hilton!

Excellent Hotel for City Explorer”

A wonderful hotel that is strategically located at the heart of Osaka. Linked to major rail lines as well as local subway. Breakfast is superb and room is spacious by Japanese standard. Love the heated indoor swimming pool too.

Feels at home”

Very comfortable room, I enjoyed staying in the room! Location is good - near to all train connections, and the airport limo bus is right at the hotel. Food at cafe was good. Bed was very comfortable which is important for me. Had a peaceful stay there. Will definitely stay at this hotel again, no doubt.

2nd time”

2nd time to stay in Hilton Osaka, The room is always excellent with a very fine bed. Probably the only thing I would complain is the free water bottles are rather small and the swimming pool is not ideal for toddler. Other than that, it's a great stay

Excepțional”

Perfect location, very close to Osaka Station, easy access to airport shuttle (just a few minutes walk, or at times the shuttle stops right in front of the hotel) Very good service despite the fact that the housekeeping can do better service, I believe it was only one single case. The bathroom design needs to be reviewed: that even the door is closed, the gap is at least 1/2cm wide. It is inevitable that water splashed out when the shower is used.

Huge (for Japan) rooms. Great location!”

It's a Hilton! I'm not always a 5-star hotel sort of person. But sometimes if the price or the occasion is right.... It's in a great location with respect to Osaka station. The amenities are top notch. Very comfortable beds and bedding. I don't know why exactly, but things conspired that the room rate was lower than several surrounding 4-star hotels on the dates of our stay - so why wouldn't you treat yourself?

Worth the money”

Hotel has great service even at 3 in the morning. The concierge gave great directions and sometimes will even walk with you to the place, if it's close by. It was easy to locate via taxi and train. The rooms are big and spacious and had great amenities!

Good access from airport”

Coming with both my elderly parents, short walking distance is more preferred especially with the luggages. Hilton Osaka is easily reachable by airport shuttle limo and 7-8min walk from the last stop of the shuttle. JR station is right across the hotel, as well as subway metro access.

Fantastic experience”

Room are very big for Japan standards. Even has a day bed by the window! Fantastic location with easy access from Airport, Trainstation shopping food sigh seeing etc! A little pricey but its worth it. Will come back.

Good Location.”

Hotel should provide more bottle water to the guest. Breakfast is good. Location is good for Osaka, many metro lines around here also JR rails right next to here as well. Yodobashi-Umeda is also 10 mins walk from Hotel for people who loves electronic as well as toys for kids. Big building 8 floors with food market. I'd stay here for my future visit to Osaka.