Horizon Karon Beach Resort & Spa

Vicino a Karon Beach e a pochi minuti da Kata Beach

Aspetti positivi posizione, staff, rapporto qualità prezzo, piscine, colazione. Aspetti negativi dovrebbe curare un pochino di più i particolari, rumoroso. Da evidenziare, aspettatevi molti bimbi, quindi.........

Esperienza ben lontana da quella preventivata e auspicata al momento della prenotazione. La camera seaview ,da noi prenotata, era identica ad una camera standard. Il mare si vede solo col binocolo! Non perdete nè tempo nè denaro. Capitolo spiaggia. Non dista molto dall'albergo ma quel pò di strada lo potete ricoprire con un servizio ,l'unico, gratuito di tuk tuk. Inoltre l'albergo non dispone di alcuna struttura sulla spiaggia: nè un bar nè tantomeno dei lettini (che dovrete pagare giornalmente al costo di 4 Euro). L'aspetto più insoddisfacente è in assoluto il servizio: il personale non ha la minima idea di cosa significhi assistenza al cliente. Qualsiasi nostra richiesta non è mai stata assecondata. La lamentela relativa all'inesistenza della vista sul mare è stata risolta con lo spostamento in una camera identica alla precedente. Oltre a ciò la responsabile reception ha tenuto a precisare che l'albergo non possiede stanze con vista sul mare (bisognerebbe chiedersi a questo punto il perchè si dia la possibilità di prenotarle)! Colazione accettabile ma lontana dagli standard di un 4 stelle; stanze maleodoranti, tv con 4 canali disponibili, servizio in camera carissimo..insomma esperienza sconsigliata. Potete trovare di meglio!

I have been visiting thus resort for last 12 years. It was great until this incident. The manager that charged me for a local call of 30 seconds 150 baht is ok. That is appalling. This happenned 12 ago when I was charged $8 Australian for a glass I did not brake. Then, the manager was indian and was cgarging all Australian guests the same thing. Big scam! Looks like they are starting the same business of ripping people off again. Australian are honest people and pay their fair share but they are not stupid. Very upset. Money does not grow on trees in Australia but they seem to think that they do. Very disappointed

Resort has a small club house, pool area and video game room for kids. It is an old fashioned looking resort. Big swimming pool. Need to walk up the hill when going back to resort from the beach.

I would recommend this resort to anyone visiting Phuket that wants to stay close to the beach, shops, restaurants... but don’t want to stay in the craziness of Patong. We had everything at our fingertips at the resort, and just a short walk from the resort are shops, mini marts, plenty of good food options. Situated between Karon and Kata beaches, it is an easy walk to either. There is a free shuttle to Patong and although the resort is situated up a hill, it is an easy walk up, or there is a tuk tuk service that can take you up or down. The food at the resort was amazing, everything you could want at the buffet breakfast and the one buffet dinner we had was delicious and prices for food and drinks are reasonable also. All staff and very friendly and helpful. Could not fault this hotel at all and my only regret is that I couldn’t stay longer!

Comfortable and clean accommodations. Satisfying breakfast spread. Quiet location near the beach.

The staff would do any thing to wanted them to do and so friendly they made your holiday some thing to remember

Family oriented resort, good location built on hill so lots of stairs ,rooms a little dated but clean, beautiful gardens with great pool, friendly staff and yummy buffet breakfast.

Road to lobby is narrow

Karon is further than Patong but it is less crowded and beach is very much cleaner than Patong. We like the quietness. There are many eateries around the hotel.

Second time at resort and fantastic both time

Group of 13 travelled here to celebrate a 50th. This hotel was by far the worst we have ever stayed in. Booked 6 months prior to arrival and on arrival the room was not as advertised nor in way similar to that advertised. The rooms were next to the sewer and water tanks and the smell was gut wrenching. The staff couldn't care less and it was only after our refusal to take these rooms they found alternate rooms available at additional cost!!! Or alternatively those To top it off we had no access to the other rooms until after 530pm and 8pm the following evening (but we were still charged for a full day)!!! The accommodation doubled in price which we felt was extremely unfair and unreasonable. There were multiple errors with the daily bills, our dinner charged without the advertised 20% discount, towels not changed daily and insufficient numbers left for guest numbers. The list of errors went on and on and I have copies of everything to prove eg copies of other peoples signed orders charged to our room in error. One afternoon they sprayed pesticide, some of us received a via a note under our door one hour before. We had to leave the pool area due to the think smog and my partner became ill from the fumes. He did not leave bed in the hotel room for 3 days, happy 50th to him!! This hotel had awards on the wall for service by contrast the service we received was totally unsatisfactory and we would NEVER recommend this hotel to anyone. Staff were rude, definitely not value for money, and facilities worn and not clean. Very disappointed Agoda facilitates bookings at this disgusting rotten establishment and its staff.

It's a great experience in Karon. Both your staff and the guests were warm and nice. Having wonderful time with them is my pleasure.

Having trouble thinking of anything that was bad or not up to standard at this resort. I stayed in a poolside room in the privilege wing which is adults only. Very quiet and the little extras you get by adjusting in this wing are great. Staff couldn't be more helpful and friendly. My room was made-up every morning to a high standard. The food is good but after a week I found I was a little over it but plenty of nice restaurants nearby. The resort has a free shuttle into Patong and back about 5 times per day. My only criticism would be that there are quiet a few stairs and no lifts so if you have trouble walking you should request a room with minimal stair access. Definitely would go back.

Great pools and pool bar, large room and nice staff. Location is not great, but they use free shuttles to get you around. Also taxis are very cheap.

Located 300m from beach road up a steep road, but they Tuk Tuk you up & down from reception. Over the road is Karon beach, turn right to walk to some shops & restaurants in Karon, or left to many bars, restaurants, shops, Starbucks, Seven Eleven. Taxi from Airport is 800 TBH or 200TBH per person in minibus. Return taxi is 1200, or 1500 if arranged by hotel. The rooms are spacious, well stocked with toiletries, towels & beach/pool towels & 500ml bottle of water per person a day, & teas/coffee. Maids clean daily & there is a free shuttle bus to/from Patong Beach 4 times a day. Book as it gets full as a taxi is 400tbh each way. Breakfast is amazing, so much variety via buffet, or chef cooked egg station. There is a gaming room with PlayStation, pool & table tennis, gym & a lovely massage spa (pricey, but very high end rather than those seen on beach). I I had a 1hr massage poolside & boy they can knead muscles & pull you about, but it was so nice! This place was a gem, well worth a stay!

Food provided in breakfast and dinner is fine and satisfactory. Singers' good performance provided a pleasant attitude during the meals. Room cleanliness needs improvement. Air conditioner can't be controlled in the room and eventually too cold. Shuttle bus service should be intensified. Since it is quite far from Putong Beach, without shuttle , it's not not easy access to P.T. or u have to call for tax service. By the way, the shuttle bus without proper seats and seat belts endanger the passengers' safety since the traffic in Phuket is quite cracy.

Loved everything about this resort. Staff were always helpful. Rooms were large & clean. The over 18 section was quite & relaxing. Great location. Set between Kata & Karon. Plenty of restaurants & shops around. They also run a free service into patong a few times a day.

No functional socket No hairdryer Noisy air conditioning