Buon resort ”

Aspetti positivi posizione, staff, rapporto qualità prezzo, piscine, colazione. Aspetti negativi dovrebbe curare un pochino di più i particolari, rumoroso. Da evidenziare, aspettatevi molti bimbi, quindi.........

Terribile!!!!!”

Esperienza ben lontana da quella preventivata e auspicata al momento della prenotazione. La camera seaview ,da noi prenotata, era identica ad una camera standard. Il mare si vede solo col binocolo! Non perdete nè tempo nè denaro. Capitolo spiaggia. Non dista molto dall'albergo ma quel pò di strada lo potete ricoprire con un servizio ,l'unico, gratuito di tuk tuk. Inoltre l'albergo non dispone di alcuna struttura sulla spiaggia: nè un bar nè tantomeno dei lettini (che dovrete pagare giornalmente al costo di 4 Euro). L'aspetto più insoddisfacente è in assoluto il servizio: il personale non ha la minima idea di cosa significhi assistenza al cliente. Qualsiasi nostra richiesta non è mai stata assecondata. La lamentela relativa all'inesistenza della vista sul mare è stata risolta con lo spostamento in una camera identica alla precedente. Oltre a ciò la responsabile reception ha tenuto a precisare che l'albergo non possiede stanze con vista sul mare (bisognerebbe chiedersi a questo punto il perchè si dia la possibilità di prenotarle)! Colazione accettabile ma lontana dagli standard di un 4 stelle; stanze maleodoranti, tv con 4 canali disponibili, servizio in camera carissimo..insomma esperienza sconsigliata. Potete trovare di meglio!

Ottimo hotel con piscina ”

Vicino a Karon Beach e a pochi minuti da Kata Beach

Quiet and Relax”

Staff were helpful and friendly. Nice layout and got 2 swimming pools. Good variety for breakfast. Got a pool view room, room was spacious but abit dark. Maybe the room I stayed don’t have guest stay in awhile, water from the shower area was yellowish for more than a minute and it take awhile to heat the water. Mattress was too soft for us, but pillow was great. Just a reminder, there’s no slippers and toothbrush provided in the room. Bring them along

Excellent Resort”

Having trouble thinking of anything that was bad or not up to standard at this resort. I stayed in a poolside room in the privilege wing which is adults only. Very quiet and the little extras you get by adjusting in this wing are great. Staff couldn't be more helpful and friendly. My room was made-up every morning to a high standard. The food is good but after a week I found I was a little over it but plenty of nice restaurants nearby. The resort has a free shuttle into Patong and back about 5 times per day. My only criticism would be that there are quiet a few stairs and no lifts so if you have trouble walking you should request a room with minimal stair access. Definitely would go back.

Great value for money”

Beautiful garden with very nice pools. Spacious clean rooms, good breakfast. Staff was kind & helpful and did what they could to assist. F&B prices are ok, nothing too bad for a Phuket resort. Great place for 4-5 days, we will go back.

Fantastic”

Beautiful hotel with everything just about perfect. Great room, great staff, lovely pool, excellent food (breakfast). Walk to the beach is a bit of a hill but free transport is quick and efficient. Public areas could be cleaner but rooms are immaculate. A very enjoyable stay . Thank you.

great hotel”

clean hotel with great facilities and services. the adults only part of the hotel is good for those who want a quieter stay and the complimentary snacks and drinks (12pm to 2pm) are a great perk! we were very happy with the hotel.

Accommodating from start to finish--A great place to relax”

The staff at Horizon were accommodating and flexible to our needs from start to finish beginning with my early check in to my wife's late check out, both at no additional charge and without any hassles. We stayed in the Club wing and received the Privilege benefits which were very nice extras--snacks and coffee/tea all day; cocktails/soft drinks and a light tapas from 12-2 which served perfectly for a light lunch between sunbathing/pool sessions. Another benefit of the Club wing is no children, so if you're a family with children then this review won't help much as we didn't really venture to the other side. Access to the Club wing is limited to those staying on the Club side only, which is nice as it gives you a nice quiet pool. Only problem with the pool is that it is a bit shady after around 3 (during late March anyways), so if you are looking to continue sunbathing then do like us and head to the beach around then! Not many complaints about the room. A/C went off one evening and someone was there to fix it immediately. I think the bathroom supplies are a bit lacking. They have soap and shampoo dispensers rather than individual freebies, and the quality of the soap and shampoo isn't too great. However, the room altogether was great and spacious as well as well cleaned and maintained. The balcony is big too, with two big sunbeds and an umbrella. The room also provides two beach mats and an umbrella that you are free to take to the beach and come in very handy. The grounds of the hotel are also quite nice in the Club wing area. There's a little stream (man made) running through it with lots of flowers and exotic plants. The multi level set up is interesting too as the lobby sits up much higher than the Club wing pool and some of the rooms. It makes for a kind of tree house feel almost with steps leading you up, down and around. That's not to say that there are a tremendous amount of steps that you're always climbing. I didn't feel taxed when moving about. T

Very nice place”

beautiful resort, luxurious. get a club room for couples - great afternoon tea, nice pool, great pool bar. met some lovely people, staff were friendly and excellent. Pool girl Tak was so friendly. free shuttle bus to patong every few hours, great service. overall great stay.

Wonderful Holiday in Horizon Karon Resort & Spa”

We loved very much to stayed from the first day walked in Horizon Karon Resort & Spa. We had great holiday especially upgraded to Club Wing. We appreciated all the friendly staff and facilities provide by the hotel. Highly recommend this place. Planning to stay for our next holiday.

AMAZING”

I had the best holiday. The weather at the start was raining but it didn't stop us from enjoying it. The staff were extremely helpful with anything we needed. The location was great- beach, markets, food, massages and more. The restaurant food was amazing, different theme nights so you didn't get sick of the same thing. The cocktails were just WOW!!!!!!! I couldn't say a bad thing about this place. Thank you so much horizon staff for such a wonderful and enjoyable stay. Highly recommend especially Any couple wanting a get away this is the place with the 18+ wing, your own pool, swim up bar and lounge area.

Service, service, service.”

We stayed in the quieter wing of the hotel which had its own pool and lounge to relax in. The room was fine and kept clean and tidy but we did have mosquitoes flying around as we were at ground level. The bed was pretty hard. The hotel is really geared around service to its guests and the staff are great and so very attentive. If you like that, then this is the place for you. I enjoyed my stay here but overall I prefer a smaller less formal hotel. 10 out of 10 for the breakfast which has everything and more. The same can be said for the evening meal. There are always chefs at hand that will cook their special each night which is a nice touch. Be warned you will pay for all your drinks except tea and coffee in the evening but its still great value. My thanks to all the staff.

Niceh hotel with great service”

We received great service with the room upgraded. The hotel provide big and comfortable room a also nice decorate. We also received dinner and complimentary and voucher for discount at the spa. great value and best service with this hotel. we surely come back for another visit

Welcoming faces”

I stayed here for 5 nights.the food is good,the people are very friendly.they are well mannered.the bathroom is pretty run down.It was very nice of them when they offered a drink and a wet cold towel for us to freshen up before going to the room.please take from the hotel itself. Safer.there are shops around to venture alone.I like tho pool bar as well.

Perfect hotel for family with younger children”

we stayed 2 nights at Horizon, everything seems average about this hotel = architecture, decor, food, service but it is difficult to find all these ingredients in the right proportion. 5 mn walk down the hill from the beach, the hotel is well secluded . Breakfast buffet is adequate. Staff is smiling and generally more helpful and efficient than in most hotels in the same category. Well done.

"amazing hotel with an amazing view"”

What you would think of when one thinks of a Tropical Paradise or Resort. Hidden in the hills in the jungle about 1 hour from Phuket's airport. The resort is complete with beautifully landscapping everywhere, glorous pool and surroundings, waterfall into the pool, view of the beach and mountains close by. A place I will definately return to some day soon.

Beautiful hotel great value”

We found this hotel very good value compared to other hotels we have stayed in Phuket. The swimming pool was great the kids loved it, gym was great, the food fantastic far better then more expensive hotels in the same region. It has a tuk tuk to run you down to beach which was good also has a shuttle bus to patong for shopping etc

Good Location, Near beach”

we have great stay in horizon karon hotel, the rooms are well appointed, and all is of great standard and quality. Upon check-out, again very quick and pleasant. Also great location for shopping. The pool is great and the breakfast spread is excellent. Thumbs up!

Excellent rooms, Excellent service”

We were upgraded to deluxe room on arrival. We were pleasantly surprised when we saw our room. Room was huge and had bathroom scale, ironing board and iron, bath robes, sun loungers in balcony, separate bath tub and shower in bath room. There was a free shuttle to and from Patong which would normally cost you 300-400 baht single way. Free dinner coupons was another plus point. Dinner buffet and breakfast buffet was very good and changed everyday. Dinner was based on theme every day in a week. We liked it. There were live stations for omelettes. fried rice. Thai pan cakes and fritters. Cost of drinks was more. But other than that, we did not get to spend much after checking in to this hotel.