Quasi perfetto”

Ottimo hotel. Posizione fantastica. fatto due distinti soggiorni con due distinte prenotazioni ed entrambe le volte mi hanno assegnato gratuitamente una camera di livello superiore al livello prenotato. Unico neo: il deposito bagagli costa: poco ma costa il che per un hotel così, non particolarmente economico, non ha senso dover pagare per ritirare un bagaglio nel pomeriggio dello stesso giorno del check out per ogni bagaglio. E' poco ma è seccante. Propongono anche di far fare il "late check-out" qualora la camera sia disponibile: ebbene il late check-out costa MR30,00 per ogni ora di ritardo: anche questo NON ha senso!!!

Vista petronas”

Staff molto efficiente, ci ha aiutato a risolvere un problema con i bagagli. Ottima la posizione sia per i mezzi sia per il centro e altre attrazioni nel quartiere. Camera spaziosa e pulita, la nostra aveva vista Menara Tower e Petronas

Da rivedere”

Confermo quello che ho letto in altre recensioni hotel un po datato ma tenuto abbastanza bene posizione centrale vicino la movida notturna e metro moquette nelle camere da cambiare come la rubinetteria

Hotel ”

Low Fare”

low fare and location

una notte per fortuna”

hotel completamente insoddisfacente per il prezzo pagato

Great location and good customer service”

Location is great (closed to MRT station) and the hotel staff is very helpful, very good customer services. The cleaner guy did good job too. No toothbursh provided this hotel so have to provide by yourself. In total, it was very pleasant to stay. Happy to stay again there if we go back to KL.

Worst hotel i stayed so far”

The only good thing is the location. My unpleasant experience started upon check-in when my friend who is a malaysian was asked to pay tourism tax as well. I had booked 2 rooms so i gladly pay the tourism tax for myself but told hotel reception that the other room was for a malaysian friend. Called the manager and they still insist i pay the tax as booking was under my name. There was no flexibility at all and rules that was made by humans that could be changed due to circumstances was taken like as if it is crafted in stone. Another point is the amount i paid is not justified with the room facilities. All dustbins did not have a plastic, no toothbrush, no tissue on the desk, no shampoo as well. We had to buy from a nearby mart as usually a similar value hotel we stayed will have all these toiletries ready for us.

Got cheated by the Hotel or Agoda”

I have booked a non smoking room, and strictly nn smoking room, however the hotel disrespected me and ignored my request for non smoking room. This is a great offence to me. Due to urgency of needing the room, I have no choice but choose to stay at this unethical hotel. I suffered and just recovered from a serious sickness , hence to me, it is utterly important to have a non smoking room. I am really disappointed with Agoda and the hotel for such arrangment...this is the worst experience I ever had...

Strategic Location, Clean Room, Helpful Staff”

This is not the first time I stayed in this hotel. I have tried few hotels within the vicinity before and would safely say that this is one of my favourite hotels of all time! The location is superb, everything is within reach.....restaurants (including the 24-hours mamak stall which is just behind the hotel), malls, cinemas, street performers, MRT station etc etc. The street was crowded and bustling with activities till late night. The room was clean and well-maintained. My room was at the 12th floor and my request to have a room facing the KLCC Tower was granted. The front desk staff were always smiling, helpful and accomodating. The hot tap inside the shower and the light at the door entrance were quickly fixed within minutes after I told them that these two were not in working conditions. However, I feel that the carpet and furniture need to be replaced for a fresher look and breakfast should be included in the price of the room.

good location to shop and eat”

the hotel is situated at very convienenet location for shopping and food. Near to a electronic mall.

Foarte bun”

Overall is satisfactory. Limited choices of foods for breakfast

Bun”

I love the location, so many eateris in the surrounding area and just a step to bukit bintang Easy access to monorail and MRT. Staff were helpful and friendly Rooms are basic but just nice for solo traveller like me

one of the worst service reception counter service”

Was asking the reception to change the same floor with my friends even though there is no more room available but the attitude of the receptionist is bad showing color of the face and keep mumbling in front of us， OMG, very emotional people. Another things is the door lock of the room is not functioned and spend about 1/2 hrs to repair... too bad.

Good Location and Excellent”

Good Location and Exellent

Great place for shopping and eat”

Really good experience I’ve got with my family . Morning , noon and night ... never scare of no place to shopping or eat any of the meal .. fast food, Malay food , Indian food , Chinese food , Starbucks , shopping mall all is downstairs ... at the hotel entrance can see all and headache on which side shall we start walking ... value for money .. for such location and this price for the rooms and 20th floor hotel ... it’s really great deal . It comes with a fridge too and smoking room or non its optional .. staffs are all very nice and helpful .. check in is fast and being served right away when I reached even though they have some other people .. cos they surprisingly have quite a number of staff working at the reception so when u stand there looking and they will ask if u need any help .. is really good service you’ve got. Bed is comfortable , all is well and good . Thabks thanks

A bit poor at House Keeping”

I went out to Berjaya Time Square around 10am+ and ask reception to inform house keeping to make up the room but after I came back around 2pm, my room haven't been make up yet, have to REMIND them again.

Centralized, Decent hotel”

Although it doesn't many facilities. But room is clean n tidy, friendly n helpful front desk. The room looks a bit old but lucky no stinky smell. Will recommend to friends like to stay in Bukit Bintang area.

Best hotel in city”

Best located hotel in the city o the center of all shopping mall and mrt station ... easiest way to go anywhere in the city. Breakfast includes everything , from egg to chicken sausage and from fruit to chow min and rice everything is there.. 4 hotel elevator is fastest . And I don't have to wait more than 5 seconds to get into it .

Location Good”

Location good but hotel have to upgrade. The lighting horrible