Hotel Phoenix

can be better”

At first we got a room that was smelling of tobacco .when we asked at the reception to be given another room the young lady that was working there told us that there are no other rooms available ,fact that we learn very quickly that was a big lie since most of the time we were ALONE or with maximum a few other rooms occupied. We even got a key of the room compound since there was nobody staying at the reception for most of the time. Only when we said that we are ready to cancel the whole deal the lady decided to chance our room. The new room was clean and tidy and was nice to stay in.it had all the appliances that we need. the room and the bathroom where big and clean. Another problem that we encountered during our stay in this hotel was regarding breakfast. our reservation included breakfast. but because the hotel was empty the same lady from the reception told us that we will have to take our breakfast in hotel next door. after we decided to give up breakfast ,because we were not interested to go to the other hotel, they told us that they will bring us every morning breakfast in our hotel. And they did respect that promise . The breakfast was good and the coffee also. After the bad things we have to say that there are good aspects as well. The medical treatment was very good, and all the staff working in that department was very nice! The staff in generally was nice and ready to help (except the young lady from the reception).the rooms are big and clean. The bed offer a good night sleep.