Imperial Hotel Osaka

They treated my wife and I like royalty, best hotel we stayed in while in Japan

They offer baby cot for my 18 months old baby and their room is big. Even though their location is not near subway/ JR, their shuttle bus service is very frequent, every 15 mins will have 1 shuttle. Its very convenient indeed.

Good view and great service

Locations are very beautiful and convenient. And All Staffs are very kind have professional skills. Especially Front and Floor managers did excellent jobs. Room was so clean and amenities had high qualities. I was satisfied a stay of this Hotel. Imperial Hotel is the Imperial Hotel of the Hotels. lol. I’m looking forward to the next stays. Thanks for the Imperial Hotel. (●´ω｀●)

We were upgraded ( or chose to upgrade at a small price -cant really recall ) and it was amazing. The hotel was just on this beautiful part of the river and there was so much activities going about. Really good shuttle bus connectivity with trains and airport as well

The river view superior room had a beautiful view of the river and kids playing baseball. The room was very comfortable. The bed provides just the right amount of support. However, it be better if guests can have free access to the pool.

Was upgraded to a Suite on my first stay here, definitely a positive surprise. Booked this hotel from its proximity to the Osaka Mint Museum, which is famous for cherry blossoms. The complimentary shuttle was invaluable, given its distance from Osaka station. Service was impeccable, living up to Japanese hotel standards, definitely a positive experience and would definitely come again.

Nothing was a problem and the hotel staff went over and above with any request or general inquiry

We enjoyed our stay, the shuttle bus was very convenient into town. Staff were very helpful. Connected to the hotel was the OPA complex and there was a Lawson’s 24 hour store and various local eateries, we found it very useful.

Buffet substandard. Gym not included in the package and needs to be paid separately.

This is a delightful place to spend time with your closest loved ones. They organised a beautiful bouquet for my partner upon request (at a reasonable cost $50 AUD), and were attentive enough to provide a few extras to make the experience even more memorable. (Note from hotel manager, sweets & room upgrade :o :D) The location is a bit distanced from Namba Station however this is made up for by the very convenient bus service the hotel runs. The location also takes you away from the noise that you'll experience Osaka-wide. 9 & a half out of 10!

I have read very good review about the hotel hence, booked it. I would say for the price you pay, you could easily get a better location, better comfort in hotels near Osaka Station. I was there for 2nd part of my stay after a trip from Hokkaido, love it there. Room was small and tight, same goes to the toilet, the bed was comfortable though. Whatever you need is there, but the room is just enough for the king size bed. If you book and thinking you will get a river view, confirm with hotel first to avoid disappointment.

Shuttle bus (4 per hour) until 9pm to and from Osaka Station a real bonus to make up for fact that this hotel isn’t right in the centre of things Fantastic pool (at supplemental cost) and lovely beds and pillows made an altogether delightful stay in Osaka.

Very friendly staff, lovely rooms. Highly recommended.

Imperial is the best hotel throughout the 2 weeks of Japan stay. Though location may not be the best, the shuttle services operating at a 15 min frequency certainly plug the gap. Also, its away from the hustle and bustle which is sitauted in front of a scenic river. Brilliant!

Really love the hotel. They have shuttle bus to the Osaka Station and it operates from early morning til night (arround 9PM the latest I guess). The staff were all friendly and warm. The hotel was quiet old if we read the history but it didn't show at all, it was very well maintained. The room was very spacious and clean. No need to doubt if you want to stay here, the just book your stay immediately!

The imperial hotel is beautiful. We stayed two nights here and would recommend to others. Very well located with great views of the city. Staff were very friendly and helpful to us, and spoke adequate English. Nice amenities, comfortable beds. Would stay again.

Our stay at the Imperial Hotel was absolutely wonderful. The staff is very friendly and helpful, and our room was spacious and luxurious. The hotel is located right on the river, so there’s a nice view. We will definitely be coming back if we return to Osaka. I highly recommend the Imperial Hotel!

Friendly staff but concierge recommend 2 restaurant in a nearby building which were both closed on Sundays. Breakfast is ok but for such a hotel a bit disappointing.

We like the room. The room is spacious and the toilet is huge. The water from the shower is very very strong. Best. The staff are very friendly. We stayed in few hotels during this trip, we have to say that their staff are the best. We arrived quite early and were not allowed to check in yet which is their practice. We asked if we can use the shower at the swimming pool to refresh ourselves while waiting to get our room in few hours time. To our surprise, we were informed that we have to pay for the use of the toilet at the swimming pool area it’s for their club members. Just a note to those who wish to swim in their Swimming pool, you have to pay. Apparently this is common in japan. Breakfast- we were very very disappointed with their breakfast for a 5 stars hotel. It was the worst among all the hotels we stayed during our trip this time. The quality of the food is bad and lack of varieties. If u have to pay a lot for the breakfast, my suggestion is to eat out. Not worth the price. There is nothing much nearby the hotel. U can walk to the castle which takes about 30 mins walk. U can see nice river n nice view behind the hotel. During sakura season, u can see many Sakura flowers along the river. The hotel provides shuttle bus to and from Osaka train station. It’s quite frequent. It takes about 15 to 20 mins to reach the hotel or Osaka train station. Conclusion, u get good room with nice view, but u have to take note of the location of the hotel which is not near the subway and in a quite area. To compensate for the location, the hotel provides high frequency of free shuttle bus.