Amazing Grace ! ! ! ”

Many thanks for all staffs of the Imperial Hotel with the great treatments. First of all , Front made my room upgrade to the imperial floor with no fee. That was so comfortable with the great view. Next , Bell boys were so kind and did the great jobs for us. And Buses were so convenient from Osaka station. They are so polite and tender. We could satisfied with Osaka city due to The Imperial Hotel staffs. I’m looking forward to the next stay. Have a great day and deal. See you next in December. Indeed , Imperial Hotel is the Hotel of the Hotel. You can stay with no regrets. Yes , Sure ! ! ! ( ◠‿◠ )

Imperial Hotel is One of the Great Hotel in OSAKA.”

Best time to stay Specially in Sakura or Cherry Blossom, Fall with beautiful leaves etc. The hotel itself is very beautiful, lots of restaurant and the Grill restaurant is the Best. Surely, we will coming back to this hotel.

Great Hospitality ”

Many thanks for all staff of the Imperial Hotel Osaka. It has a good location to go to the center of the City. And from the Hotel , It has a great view near the river. Staffs are so polite and very tender for the Guests. I will make a choice and stay Imperial Hotel Osaka at the next tour. See you next at the counter. Have a great deal and job , The Imperial Hotel Osaka ! ! ! ( ◠‿◠ )（╹◡╹）( ◠‿◠ )

The staff is nice”

They offer baby cot for my 18 months old baby and their room is big. Even though their location is not near subway/ JR, their shuttle bus service is very frequent, every 15 mins will have 1 shuttle. Its very convenient indeed.

Lovely room ..great service”

My room had a nice view of the city. There was nothing bad about this hotel.

Many thanks for the treating of the Hotel. ”

Locations are very beautiful and convenient. And All Staffs are very kind have professional skills. Especially Front and Floor managers did excellent jobs. Room was so clean and amenities had high qualities. I was satisfied a stay of this Hotel. Imperial Hotel is the Imperial Hotel of the Hotels. lol. I’m looking forward to the next stays. Thanks for the Imperial Hotel. (●´ω｀●)

Excellent Hotel, perfect for Cherry Blossoms”

Was upgraded to a Suite on my first stay here, definitely a positive surprise. Booked this hotel from its proximity to the Osaka Mint Museum, which is famous for cherry blossoms. The complimentary shuttle was invaluable, given its distance from Osaka station. Service was impeccable, living up to Japanese hotel standards, definitely a positive experience and would definitely come again.

Luxury hotel at reasonable rate”

Shuttle bus (4 per hour) until 9pm to and from Osaka Station a real bonus to make up for fact that this hotel isn’t right in the centre of things Fantastic pool (at supplemental cost) and lovely beds and pillows made an altogether delightful stay in Osaka.

Happy to stay here”

Really love the hotel. They have shuttle bus to the Osaka Station and it operates from early morning til night (arround 9PM the latest I guess). The staff were all friendly and warm. The hotel was quiet old if we read the history but it didn't show at all, it was very well maintained. The room was very spacious and clean. No need to doubt if you want to stay here, the just book your stay immediately!

Quality room but very poor breakfast ”

We like the room. The room is spacious and the toilet is huge. The water from the shower is very very strong. Best. The staff are very friendly. We stayed in few hotels during this trip, we have to say that their staff are the best. We arrived quite early and were not allowed to check in yet which is their practice. We asked if we can use the shower at the swimming pool to refresh ourselves while waiting to get our room in few hours time. To our surprise, we were informed that we have to pay for the use of the toilet at the swimming pool area it’s for their club members. Just a note to those who wish to swim in their Swimming pool, you have to pay. Apparently this is common in japan. Breakfast- we were very very disappointed with their breakfast for a 5 stars hotel. It was the worst among all the hotels we stayed during our trip this time. The quality of the food is bad and lack of varieties. If u have to pay a lot for the breakfast, my suggestion is to eat out. Not worth the price. There is nothing much nearby the hotel. U can walk to the castle which takes about 30 mins walk. U can see nice river n nice view behind the hotel. During sakura season, u can see many Sakura flowers along the river. The hotel provides shuttle bus to and from Osaka train station. It’s quite frequent. It takes about 15 to 20 mins to reach the hotel or Osaka train station. Conclusion, u get good room with nice view, but u have to take note of the location of the hotel which is not near the subway and in a quite area. To compensate for the location, the hotel provides high frequency of free shuttle bus.

Exclusive location in Osaka”

Majestic construction with very high ceilings. Classy decoration in common areas and rooms. Don't miss the view on the river. Very convenient to discover charming Osaka river banks and the famous Castle.

Great luxury hotel”

The Imperial was an amazing hotel that surprised us with its attention to detail and care for their guests. The room was very large, and had many great features such as a bedside control panel for the lights, curtains and music (you can choose music to play in your room, and even change the volume of the music in either the bathroom or main room). If you are planning on visiting universal studios, this hotel is in a good location being only a few minutes walk from Sakuranomiya station. If you want to visit Dotonbori, then the trip is a bit longer.

Definitely value for money”

Clean and nice hotel, 5 stars level with very helpful staff. Parking is only 1000 yen for 24 hours, but I didnt get the try their breakfast. They do offer free shuttle to Osaka station which is very convenience for their guests. I have left 3 umbrellas in the parking area in which they have found them and keep them for me until my next visit in few months time.

We enjoyed here”

I sastifed here as room good enough for 4 of us, cleanliness. Shutter bus frequently go to Osaka station, staffs are good, surrounding is nice. I did not use Swimming pool or hot tub so no commend and foods

Amazing hotel, strongly recommended ”

I spent two nights in Osaka in Imperial Hotel Osaka. It was an absolutely amazing. For pros. First of all, the guest room is considerably large in Japan. And still big enough comparing worldwide. This is important for me. And the staff surprised me when I checked in. Even In many high rated hotels, they consider cleaning staff is merely who keeps everything clean and tidy. But here, in this hotel, every cleaning staff is properly dressed up (even better than receptions in some hotels) and amazingly well-mannered. If I could put all this in a single word, that word in my mind would be "flawless". For cons, it is a little bit of away form the center of city for Osaka. And the price might be a little bit of high (but it would be reasonable due to the "flawless" I mentioned above).

Super high standard of comfort and service”

Their classical interior, protocol to guests, careful concern for curstomer's comfort, which can be more easily found from sharp guests, might not be felt from the well-known modern hotel chains. Moreover, the window view from the bar, "The Rainbow Lounge" was excessively exquisite. Japanese whisky and coctails were particularly refeshing and it seemed that many non-hotel guests visit the bar.

One of the best hotels I've ever stayed at”

My family LOVED this hotel! Very clean, very comfy, and the service was extremely efficient. Ideal place to stay at if you want to take a train to Universal Studios Japan and Kyoto because it is only about 7 minutes away from a JR station. You need to ride a JR train to get to those two places. Only issue with this hotel is that it is quite far from the shopping area (Dotonbori) and the food market (Kurumon Ichiba) but that was not a big problem. If ever we return to Osaka, we will surely stay at the Imperial Hotel Osaka again.

Great hotel!”

The staff was very accomodating and used to dealing with non-Japanese guests. We had a room upgrade with a great view of the river for our honeymoon. The rooms are larger than most other Japanese hotel rooms. The hotel is not centrally located though but the shuttle service it offered was very convenient.

Superb View, Great Service”

The only problem is that it's a bit far from any railway station. The nearest JR station is 5 min from the hotel and the nearest subway is like 15mins walk from the hotel. Other than that everything is excellent. The staff are friendly, helpful and can speak very fluent English. I asked for a change to a twin room and they managed it within 3 minutes and that's efficient

Fantastic!”

We really enjoyed our stay in Imperial Hotel Osaka. Will definitely come back again. PROS- large clean room, good view (choose the riverside room), comfortable beds, free water bottles daily, staff are polite and fluent in english, free shuttle to JR osaka station, 7-10min walk from sakuranomiya station, abundant power outlets, near convenience stores CONS- the area is dull at night, but if you want a quiet and relaxing atmosphere after your tour, i guess its not a disadvantage at all