Cultural difference”

As we checked in Nov, the aircon only provide warm air despite setting to 20C. After understanding, the aircon supply cold air in hot/warm month, and vice versa. So we had to open the windows to allow cold air to come in,

Love this room”

Small room yet complete with everything I need to make my stay pleasant. Strongly recommend!

Clean convenient and at home feel”

This was my third time to stay at Kobe Sannomiya Union Hotel. Clean and well maintained. Good facilities. Front desk staff and the shuttle bus driver was friendly and kind. I believe it is exceptionally good value for money. will return again.

Great Hotel”

Great hotel with all the facilities you need. Clean rooms. Only thing is the location is a bit far from the nearest train station. Some distance to the nearest shopping district. All in all great hotel with the price AGODA is offering.

Excellent stay”

I really liked this hotel as the staff are very courteous and kind. Although the staff have limited English capabilities, they still try to understand what you are trying to convey and help in the best way possible. I only followed Google maps in locating hotel by foot and it was a very easy find though a bit far coming from Sannomiya station. The buffet breakfast offered a lot of varieties and it was the best breakfast I had in my entire stay in Japan. Also notable is the room size, it was big enough for a typical size in Japan! From my window I got an excellent view of both the mountains and the port! Overall, I would definitely recommend this hotel when staying in Kobe.

small room”

I have spent one night at this hotel on business. The room was so small that it was very difficult to keep my big luggage in the room. The room had all necessary amenity sets so that I didn't find any inconvenience. The staffs were friendly.

Good value”

great location 10 minute walk from the sannomiya station. the workers were helpful, although the you may have difficulty if you want to ask difficult questions and you don't speak japanese. the clerks speak enough english to check you in etc. great clean hotel in a good area. rooms aren't big, but good bathrooms and tvs. for the price i doubt you'll get anything better. it's my second time staying there and i'd be happy to stay there again. only downside is the lack of cheap parking.

Convenient location. Reasonable price. ”

10mins Walk to Sannomiya station, shopping area & F&B. 5mins walk to the off-site multi-storey carpark. Hotel charge JPY 1200 per day. Breakfast was good but breakfast area is small. Expect to queue when there is a crowd. Room small but manageable for 2 persons.

Coffee first”

Self made coffee are served. The coffee are packed in aluminum film and tastes very fresh. The aloma coming during dripping are also very nice. Accommodation fees are reasonable. I recommend this hotel.

Nice Hotel”

The free shuttle to sannomiya station ends at 10am. Would be better if can extend into pre book basis.

As usual in Japan, the rooms are very small,”

OK if you body build is not big, and you child also small size.

Better than expected.”

We booked the small semi/semi-double room. The room was small but clean and comfortable. The front desk staff were polite. There was restaurant, vending machine and souvenir shelves. The hotel was very convenience with convenient stores and transportation nearby. They have limited quantity of bicycles free to borrow. We recommend this hotel if you want to stay in Kobe.

Nice hotel at affordable price”

This is a nice hotel with a very affordable price for what it offers. The location is not bad (not far from the center), and you can have some nice views of the city. Anyhow, the rooms are very small, like in an inn. It feels quite similar to an inn, but with a better lobby.

Convenient location ”

Union hotel is consider rather cheap despite its location is only about 10 minutes walk away from Sannomiya station. Surrounding the hotel are apartment and offices, it is rather quiet at night. There are also convenient stores nearby. The hotel is very clean.

Overheated, no wifi”

The hotel was ridiculously over heated and there was no control in the room itself. The only way to make the room bearable was to open the window. Also, there is no excuse for a hotel like this not to have wifi in 2014.

Adequate, decent value for price”

Decent service, friendly front desk... allowed slightly early check in 2:00pm Breakfast not bad.....average and decent deal if purchased one day before 1080 yen. Rooms are incredibly small, smaller than average Japanese business hotel but bathroom is normal size. Nice that room window can open, some hotels do not.

Great location, good price, but small”

The rooms here are run of the mill Japanese business hotel rooms. Not a lot of space to manuever, so don't bring a lot of baggage. That said, it was very conveniently located, Sannomiya station is a great base from which to explore, and the price couldn't be beat.

Great location, good price, but small”

The rooms here are run of the mill Japanese business hotel rooms. Not a lot of space to manuever, so don't bring a lot of baggage. That said, it was very conveniently located, Sannomiya station is a great base from which to explore, and the price couldn't be beat.

Cooperative staff”

The English-speaking woman staff at the front desk was very cooperative. The hotel is situated in a quiet area near a number of convenience stores and a walking distance to Sannomiya station. Note: I didnt eat at the hotel, so please disregard my food rating as there was no N/A option in review.

Charming hotel”

staff were very helpful. the rooms were nice and clean. the air conditioning was very good. there was english information for operating the tv. the breakfast was lovely though expensive but there are several convinience stores close by which were very well stocked. would stay there again.