BUON HOTEL PER UNA NOTTE, MA I L SERVIZIO E' STATO PESSIMO”

LA STRUTTURA IN SE NON E' MALE, SOLO CHE A NOI E' STATA DATA UNA CAMERA PER FUMATORI QUANTO NON ERA STATA ASSOLUTAMENTE CHIESTA, A MIO AVVISO CAMERE PER FUMATORI DEVONO ESSERE DATE SOLO SE VIENE RICHIESTA!! ALLA NOSTRA RICHIEST ADI CAMBIO CAMERA, CI E' STATO DETTO CHE NON ERA POSSIBILE. ASSOLUTAMENTE INACCETTABILE UNA COSA DEL GENERE.

Fantastic”

Overall an excellent location and helpful Staff. One best thing about this hotel is In-spite of being close to SEEDY location, this hotel NEVER allows any illegal activity in its premises and is more Oriented Towards Family. This hotel will be remembered as This was the one i Stayed in after my Marriage

Disappointed, falsely charged for stay that was never made”

I am very disappointed with Krishna palace as well as agoda since I was falsely charged for the booking even though I never stayed in the hotel. The session expired and my credentials were automatically taken even if I didn’t mean to book but I was notified that due to an error my reservation was not made. I went and booked another place and then after a day I get charged on my card. I call up both Krishna palace and agoda to inform them of the issue but neither do I get refunded nor any form of communication back regarding the same.

Fabulous Staff!”

Krishna Palace is a reasonable hotel although the rooftop terrace was closed. The hotel also hosted parties in the function rooms on floors 2 and 3 and although we were on the 7th floor, the music would still vibrate through our room. This happened every night during our second week. It usually stopped at midnight, however one night it continued until 2am. Not ideal when you have a 5 year old who needs his sleep. That said, what makes this hotel exceptional is its staff. One in particular, Ankush, he made our stay amazing and memorable xx

Acceptabil”

Poor house keeping service

Very expensive for very ordinary ”

Paid for a deluxe room for three people, we were put in very small room with 2 single beds and a foldout bed. A kettle and TV was all the facilities. Housekeeping on a number of days only provides 2 clean towels, the pillows were filthy and stained and the bed linen some days weren’t fresh / laundered properly and grey.

Good clean hotel ”

Nice Clean room and good bathroom toiletries

Nice Hotel at the center of the city”

Clean nice room with good resturants . very helpful staff

Surprisingly luxe”

I was not expecting the room quality as received. Great bed, furniture, amenities and bathroom fittings. Did not expect the great quality. The staff is sweet as well. The location is a little loud in the middle of traffic, but the room curtains cancel out all the noise and light which is great for work trip. Couple of complaints to Agoda - 1. Did not realise breakfast was not included in the package. Wish it was more clear we were not getting it or the option to have breakfast was prominent. 2. The booking of multiple rooms with options like Twin beds or Double beds or adjoining rooms is not easy ( or possible? ) but The Krishna Palace hotel was nice enough to provide the option and adjoining rooms. 3. More personalised help like check out time or check in time would be appreciated. Not provided while booking.

It costed us little more as we took extra bed. But overall it was nice for 2-3 nights stay.”

We thought it would be a big room, but room was small. However they maintained it very well. Also the staff was good, also location is awesome but very congested. And extra bed they charged extra, so they could have charged less.

Very Bed location ”

You will not find Taxi to go to city and you have to cross bridge to go to other side of road to find Taxi because there is no parking front of hotel to stop TAXI and the service is very bad for the hotel i will not recommend to stay in this hotel specially for family

great hotel and location.staff amazing. ”

great location near railway station.not far walk from chowpatty beach and 30 or 40 min walk to gateway to india.depending on heat....taxi ride only 150rs.restuarant downstairs is fantastic and the staff very good. krishna staff very very helpfull.

value for money ”

this hotel is value for money. near to worli (if you are hard rock cafe's fan - here is the place!)... lot's of businessmen stayed here. i stayed here for one night, arrived at 19jan.. however, my auntie and her daughter followed us.. we upgrade the room in the same night, from deluxe to suite. you want to know something? they gave us discount for that room.. the suite is quite big.. no extra charges if you ask for extra bed. but the breakfast is suck! all vegetarian food..

Small hotel with nice service”

Quiet a nice hotel, but no parking available. Wifi service is available on purchasing of voucher. Funny think the price is based on number of guests. If you bring other guest they will charge you extra bed, although you don't ask for extra bed.

Great location and close to US consulate”

we stayed for one night for a next day appointment in usa consulate. its 5 min by taxi for rs 20. hotel is clean and rooms are specious. morning breakfast is also good and quite a bit of food choises.

Great hotel with good service”

I apreciatte the hotel and the service even if it was matching more a 3 stars hotel standard then 4 stars for me, the choice of the food for the breakfast was very limited for me as a continental as my girlfriend as indian . Emplacement is good 25 min from the main train station 45 min for the airport and 30 min from the indian gate and few minutes from other intersing point and shopping street . The food at the hotel restaurant was really great .

disappointed ”

my stay at the hotel was short around 12hours not more. The hotel location and surrounding environment was good. but the room - well that's were all the problem lies. I've requested in my booking for a non-smoking room, double bed and high floor. I was on the 14th floor which was good. but then as soon as we entered the room it had a smell of cigarettes, there was 2 small beds, the lighting in the room not all were functioning, the head rest of the bed had oil stains.. it was gloomy. no hairdryer in the bathroom.. I've requested for another room which I was granted but still the same.. less the cigarette scent but gloomy. as a solo traveller and being a women it's depressing to stay in such not environment. I left the hotel the same day I checked in.. and I was charged for 3nights!!! I was really disappointed and my brief stay at the hotel was catastrophic. it didn't even come to my mind to sit or lie in the bed. on check in out I noticed that the sound coming from the all night discotheque could be heard also in the higher floors. I strongly discourage future travellers to book a stay at the hotel so that they are not disappointed. on a better note- special mention to the staff at the reception and the vp who have been very courteous and helpfulful. in conclusion i have my review will help tgetge future travellers take a better decision and that the hotel management takes into consideration the drawbacks and do the necessary ammendments

Good position but rooms merely OK”

Hotel is well located. Within walking distance of nice restaurants etc. Linen clean but mould on ceiling and curtain. Room was not as aesthetically appealling as expected. Shower water tended to be warm in morning but cool in the evening.

Not satisfied ”

Room which i booked.. not same... staff at desk is crazy...he not listen anything...

Center but no clean location ”

Overall is Ok . Very Mumbai City Center but no clean location, easy to go to the beach