Sconsigliato”

Eccesivamente caro per i servizi offerti. La camera costava circa a notte colazione esclusa , camera vecchia dove il cliente, udite udite si doveva comperare il bagnoschiuma e lo shampoo per lavarsi, poiche' l'albergo non lo forniva. Nei era compreso il letto e basta poiche' internet , sauna, centro fitness , era tutto a pagamento. Una vergogna!!! Mai visto hotel di questo livello comportarsi cosi. La maggioranza del personale non parlava inglese , cosa assurda per il target dell'albergo , unica cosa positiva la gentilezza degli impiegati , non all'altezza dei compiti da svolgere ma sicuramente educati. Se non volete buttare soldi dalla finestra evitate di andarci e scegliete invece la catena degli da noi controllata , veramente di alto livello per il prezzo basso proposto con belle camere , pulizia ed internet gratis in camera.

스탠다드 트윈”

it doesn’t meet the name of GLAD, but quite nice place. pool, bed, room condition are the strength here. However, no bath tub and not controlling the air condition by myself are the ugly blot. To sum up, it is not bad to relax.

One of best hotel in jeju city”

To be honest, i couldn't think of any better option than here, when it comes to consider hotel in downtown JEJU.

Exceptional Service”

Wonderful stay at Maison Glad Jeju. Check in was smooth, service was just impeccable. Location is right in the town center. Couldn't have asked for more and will certainly return to the hotel on my next Jeju visit.

Good location with shopping area nearby”

We found that booking this hotel was really worth it, it was really convenient, walking distance to many restaurants and also really near to Shinjeju Baozen Street. Got upgraded to premier twins, room was huge and really clean. We had breakfast at the hotel 2 of out of our 4 days stay there. Breakfast is about krw2,400 after discount which is on the expensive side but there is a good variety. Definitely recommended!

Good location, nice room, staff didn't speak English well”

Great location, easy to shop and eat. Minimalist design room. Stayed in deluxe 29m room, good space. Didn't use the facilities so cannot say much. The staff didn't really speak English well, had difficulties in helping me with giving restaurants suggestion in the area.

Nice hotel with friendly staff.”

My husband and I have only 2 full days in Jeju. Therefore the location was great for us. Short walking distance to all the shopping areas. The Shilla Duty Free Shop was just opposite the hotel and walking distance to E-Mart and Lotte Mart.

great location, old fashioned rooms”

old fashioned furnitures that looks like more than 10 years ago. we are newly wed couple who wanted single big bed, already requested for it when booking through agoda, but what they gave us is 2 super single separated bed, in the end we had to squeeze together in one bed. requested to change when we first checked in, they asked for a top-up upgrade which i'm not very happy, breakfast is ok, bath facilities is ok, washing hand basin is still the 2 taps kind that you adjust the water temperature by mixing. shampoo conditioner toothbrush etc seriously overcharged, you can don't use of course. do not boil the water from tap, my husband had food poisoning from the 1 night stay there because of that, which i believe is because of that cause i didn't have any sickness from the food we both ate. frankly wouldn't consider it as a 5 star, at most a 4 for my husband and a 3.5 for me.

Lovely hotel in the prime location in Jeju island”

I really had a great time staying at Grand Hotel in Jeju. The staffs were very helpful and extremely nice.The location of the hotel is in the center of everything, such as shopping street, duty free shops and tons of good restaurants Even the international buffet at the hotel is very nice and the price is also reasonable.

City center Hotel with great breakfast ”

the hotel is located at the new jeju city center so it is convenient to find almost everything within reach including family mart, money changer, pharmacy, local seafood restaurants, all within 3-5 minutes walk. the airport is also just 5 minutes taxi ride away and getting taxi is just a concierge away. what i like best is the nice breakfast venue the same as the picture on agoda, and the international food selection is what you need to start the day or wrap up your trip on the last day. within walking distance to the e-mart shopping mall for all your shopping needs.

Great hotel on Jeju Island”

We enjoyed our stay. Clean rooms, friendly staff, good location from the airport. We were there to attend a wedding on the island. A brunch was held afterward at Maison Glad. The food was amazing!

Bun”

I book a premium suit for 3 adult, but only two pillow, two towel provided. And the air conditioner is not worked well, it’s hot. The carpet is dirty.

Great Service and Nice Hotel”

Flight was 7am and need to go airport at 5am. The concierge help us to get taxi amd we arrived on time. Nice hotel with nearby shopping. Recommended!

Great location!”

It’s located 10mins drive from the airport, go across th road and you’re at th shopping street of jeju. Lots of eateries nearby, shopping wise its a lil pricey due to its location. Could have gotten better deals in seoul! Had an issue with th driver, well, miscommunication as he dont understand what we’re asking bout. However, front desk & concierge team members are very helpful and speaks english & mandarin, just have to be a be a lil more patience. Especially th concierge who attended to us and had been very accomodating. Housekeeping cleans th room everyday & whenever you walk pass th corridor she greets you with a smile which is a good start for th day! Thumbs up! Room was as advertised, well maintained and relatively new. Carpark lots were limited but available within 5mins walking distance. Just to take note, during winter they so not have airconditioning, luckily we kept th windows open, else its very humid. Overall, a good stay!

Comfortable stay in a grand atmosphere ”

Maison Glad Jeju is strategically located in the Jeju city. It is just a 15 minute drive from the international airport & it is placed near restaurants & shopping areas.Also,the hotel provides free shuttle bus service to and from the airport upon arrangement.The only restaurant in the hotel that I sampled was the international cuisine buffet. It is a bit pricey but hotel guests can enjoy a 20% discount. During my trip, I rented a car so parking was an issue but I was lucky as the hotel provided free parking. The concierge and front desk staff were friendly & helpful but they lack the proficiency in English, posing a problem for fluent communication with foreign guests. The hotel has poor housekeeping.I noticed that the room is very dusty as they don't vaccum the rooms & they also don't clean thoroughly as I had stains on my cup which were not cleaned later on. During my stay ,the bed sheets were not changed & this is rather unhygienic.

Convenience location but room design can be improved”

The hotel is located in great location with shops and restaurant around. However, I was arranged stay in a double room on 3 floor (special room for wheelchair customer I think). The bathroom was flooded after shower, the water even flood to the carpet of the room. I think the staff should have notified customer about that. Lucky that I was allowed to change room in my second night of stay.

Kind staff, Clean facility, Nice pools”

The staff was too kind. The pool and entertainment areas were large and clean. My room was clean with a soft bed. It was a nice hotel in the middle of a busy city near the airport with a shuttle bus. The shuttle bus didn't run before 0800 though so I had to taxi. The hotel has a parking lot which is more than other hotels offer, but there were only about 60 parking spots for a 16 floor hotel meaning it was always difficult to find parking. That was stressful for me.

Good Location and new finishings”

Located in Jeju city this is a great location if you enjoy shopping. The hotel is newly re-modelled so the things in the room were still very new and nice. Hotel staff at front desk is a hit-and-miss, some friendly and very helpful, some not so. For the business traveller, the rooms are great but it does not have a proper desk for work, it only has a coffee-table type of desk.

Good location but not family friendly”

The hotel is located in the middle of Shin Jeju (New Jeju) so can't beat the location. Very short drive to airport. However, due to the casino on the first floor, we could smell the smoke all the time. Not very happy experience for family travelers. Also, the hotel's quite frugal, in a sense that it only gives one complementary bottle of spring water and that's it. If you need another one in the middle of the night, you have to bargain why you need another one. It applies to tea bags and everything. It's a shame for 5 star hotel

Great location, old hotel.”

Very well located and walking distance to main shopping area, the hotel is a little bit old with the head rest on the bed having a slight odour. The staffs here don't really speak English so communication can be a problem. They are fluent in Japanese and semi-fluent in Mandarin. Use of gym and sauna is not free and cost 9000 won which is shocking.