Marco Polo Xiamen Hotel
Marco Polo Xiamen Hotel
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PE HARTĂ Marco Polo Xiamen Hotel
PE HARTĂ
Fantastic
Locație
8,5
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Înlăturat de la Favorite

Marco Polo Xiamen Hotel

Locație excelentă
- În centrul orașului
- Vedeți ce se află prin zonă
Fantastic
Bazat pe 499 recenziiCitiți ce au avut de spus oaspeții
8,3
/
10
Fantastic curățenie
8,7
Ați recomanda unui prieten 92%?
Raport calitate-preț8,0
Distanță de centrul orașului3 KM
Cotație locație8,5
Cel mai apropiat aeroportXiamen Gaoqi Aeroport International (XMN) - China
Distanță de aeroport8,3 km
  • 820 m de transportul în comun

  • Transfer aeroport

  • Wi-Fi gratuit în toate camerele

  • saună

Opțiuni cameră
8,4
Excelent
Confort & calitate cameră
La acest loc de cazare este cerere mare!Ultima dată rezervat acum 6 ore
Premier
Premier
...
  • Mărime cameră: 60 m²/646 ft...
  • Vedere: Lac
  • 1 pat queen
Introdu-ți datele și vezi prețurile
Cameră deluxe cu pat king și vedere la oraș (Deluxe City View Room with King Bed)
Cameră deluxe cu pat king și vedere la oraș (Deluxe City View Room with King Bed)
...
  • Mărime cameră: 30 m²/323 ft...
  • Vedere: Oraș
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Club Superior cu pat king-size (Club Superior King Bed)
Club Superior cu pat king-size (Club Superior King Bed)
...
  • Mărime cameră: 30 m²/323 ft...
  • Vedere: Oraș
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Deluxe cu pat twin şi vedere la oraş (Deluxe City View Twin Bed)
Deluxe cu pat twin şi vedere la oraş (Deluxe City View Twin Bed)
...
  • Mărime cameră: 30 m²/323 ft...
  • Vedere: Oraș
  • 2 paturi single
Introdu-ți datele și vezi prețurile
Deluxe cu pat king-size și vedere spre lac (Deluxe Lake View King Bed)
Deluxe cu pat king-size și vedere spre lac (Deluxe Lake View King Bed)
...
  • Mărime cameră: 30 m²/323 ft...
  • Vedere: Lac
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Cameră club deluxe (Club Deluxe Room)
Cameră club deluxe (Club Deluxe Room)
...
  • Mărime cameră: 30 m²/323 ft...
  • Vedere: Lac
  • 1 pat queen
Introdu-ți datele și vezi prețurile
Cameră dublă sau twin Deluxe cu vedere la oraş (Deluxe Double or Twin Room with City View)
Cameră dublă sau twin Deluxe cu vedere la oraş (Deluxe Double or Twin Room with City View)
...
  • Mărime cameră: 30 m²/323 ft...
  • Duș & baie
  • 2 paturi single sau 1 pat d...
Introdu-ți datele și vezi prețurile
Suită deluxe (Deluxe Suite)
Suită deluxe (Deluxe Suite)
...
  • Mărime cameră: 60 m²/646 ft...
  • Vedere: Oraș
  • 1 pat queen
Introdu-ți datele și vezi prețurile
Club Superior cu pat twin (Club Superior Twin Bed)
Club Superior cu pat twin (Club Superior Twin Bed)
...
  • Mărime cameră: 30 m²/323 ft...
  • Vedere: Oraș
  • 2 paturi single
Introdu-ți datele și vezi prețurile
Deluxe cu pat twin și vedere spre lac (Deluxe Lake View Twin Bed)
Deluxe cu pat twin și vedere spre lac (Deluxe Lake View Twin Bed)
...
  • Mărime cameră: 30 m²/323 ft...
  • Vedere: Lac
  • 2 paturi single
Introdu-ți datele și vezi prețurile
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Comentarii recente ale clienţilor

Recenzii Agoda (499)Recenzii Booking.com (839)
8,3
/
10
Curățenie8,7
Dotări8,1
Situare8,5
Confort și calitate cameră8,4
Servicii8,4
Raport calitate-preț8,0
Furnizate de oaspeți verificați ai Agoda
Toate limbile
Toate tipurile de turiști (499)
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Afișare 365 comentarii de la oaspeți verificați
12345
9,7
Excepțional
ugo din Italia
Turist în scop de afaceri
Sejur 2 nopți în mai 2010
hotel marco polo xiamen ”
nuovo ottimo servizio mi hanno consegnato una camicia dimendicata l'anno scorso. camera bella e confortevole aria condizionata controllabile in camera shuttle per aeroporto gratis
non vedo niente di negativo
usualmente mi reco sempre al marco polo di xiamen in quanto e' situato di fronte ad un laghetto ed e' molto tranquillo e rilassante lungo il lago ci sono molti bari confortevoli e si puo trovare di tutto. l'albergo ormai sono anni che ci vado e' molto pulito internet le camere sono belle ti senti come a casa tua. i bagni in camera sono lussuosi insomma e' un albergo come si puo dire a misura d'uomo e' bello non ho altro da dire.
Recenzat 14 mai 2010
9,6
Excepțional
Jesse din Statele Unite
Turist solitar
Cameră deluxe cu pat king și vedere la oraș
Sejur 3 nopți în septembrie 2018
Great value in Xiamen”
Marco Polo was the best value I could find in Xiamen, and I was extremely happy with the staff, the room, which was spacious and clean, and the location. I would definitely go back to Marco Polo if I every make my way back to lovely Xiamen.
Recenzat 12 noiembrie 2018
Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us. We highly appreciate your continuous support for the Wharf Hotels Group and our hotel as well, and it would be my great pleasure to share your compliments with our team. Please rest assured that we would definitely continue our efforts to keep refining our products and services, so as to delight you always. Thank you once again for your valuable comments, as which help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely.
Răspuns 14 noiembrie 2018
Marco Polo Xiamen Hotel
6,8
Bun
Chew din Malaezia
Cuplu
Cameră deluxe cu pat king și vedere la oraș
Sejur 2 nopți în octombrie 2018
Staff service is like don’t really know English for when customer check in at reception ”
Location take taxi normal still ok.. only the some room like old already.. if the hotel can make so renovation is good..
Recenzat 03 noiembrie 2018
Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us and have pleasant stay with our staff. Please accept our sincere apology for any inconvenience that might have been caused during check in at reception.However, please rest assured that we would enhance our efforts on language training, so as to provide smooth and comfortable staying experience for you and other guests. We highly appreciate your continuous support for the Wharf Hotels Group and our hotel as well, and it would be my great pleasure to share your compliments with our team. Thank you once again for your valuable comments, as which help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely.
Show more
Marco Polo Xiamen Hotel
10,0
Excepțional
Chris din Australia
Turist în scop de afaceri
Cameră deluxe cu pat king și vedere la oraș
Sejur 3 nopți în octombrie 2018
Excepțional”
Great place to stay in Xiamen, restaurants close by. Staff are most helpful and polite, highly recommend!
Recenzat 19 octombrie 2018
Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us and have pleasant stay with our staff. We highly appreciate your continuous support for the Wharf Hotels Group and our hotel as well, and it would be my great pleasure to share your compliments with our team. Thank you once again for your valuable comments, as which help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely.
Răspuns 21 octombrie 2018
Marco Polo Xiamen Hotel
9,2
Excepțional
Duncan din Regatul Unit
Turist în scop de afaceri
Deluxe cu pat twin şi vedere la oraş
Sejur o noapte în septembrie 2018
Excellent Xiamen Hotel”
Marco Polo is a great hotel. Its very classy in an under-stated way....its not overtly opulent like many 5 star Chinese hotels. Service is excellent, executive lounge great and the in house Japanese and Chinese restaurants are highly recommended.
Recenzat 11 septembrie 2018
Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us and Xiamen City. We highly appreciate your continuous support for the Marco Polo Group and our hotel as well, and it would be my great pleasure to share your compliments with our team. Thank you once again for your valuable comments, as which help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely.
Răspuns 12 septembrie 2018
Marco Polo Xiamen Hotel
10,0
Excepțional
Hsueh din Taiwan
Turist solitar
Club Superior cu pat king-size
Sejur 2 nopți în iulie 2016
Good”
Good
Recenzat 13 august 2018
Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us. We highly appreciate your continuous support for the Marco Polo Group and our hotel as well, and it would be my great pleasure to share your compliments with our team. Please rest assured that we would definitely continue our efforts to keep refining our products of sound proof and services, so as to delight you always. Thank you once again for your valuable comments, as which help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely, Millie Tsui General Manager Marco Polo Xiamen
Show more
Marco Polo Xiamen Hotel
7,2
Foarte bun
Chew din Malaezia
Turist în scop de afaceri
Deluxe cu pat twin şi vedere la oraş
Sejur o noapte în iulie 2018
Location is good.”
Location nearby shops restaurant and bar..
Recenzat 29 iulie 2018
Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us. We highly appreciate your continuous support for the Marco Polo Group and our hotel as well, and it would be my great pleasure to share your compliments with our team. Please rest assured that we would definitely continue our efforts to keep refining our products and services, so as to delight you always. Thank you once again for your valuable comments, as which help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely.
Răspuns 31 iulie 2018
Marco Polo Xiamen Hotel
10,0
Excepțional
Joanne din Noua Zeelandă
Familie cu copii mici
Club Superior cu pat king-size
Sejur 4 nopți în iulie 2018
Excepțional”
Fantastic hotel in a great location. Beautiful walking nearby
Recenzat 23 iulie 2018
Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us. We highly appreciate your continuous support for the Marco Polo Group and our hotel as well, and it would be my great pleasure to share your compliments with our team. Please rest assured that we would definitely continue our efforts to keep refining our products and services, so as to delight you always. thank you once again for your valuable comments, as which help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely.
Răspuns 24 iulie 2018
Marco Polo Xiamen Hotel
8,0
Fantastic
JONATHAN din Singapore
Turist în scop de afaceri
Deluxe cu pat king-size și vedere spre lac
Sejur 4 nopți în mai 2018
Great amenities in the City”
Very centrally located in the city with a short distance to the ferry terminal going over to Gulanyu. The hotel is classy with clean and spacious rooms and the lobby lounge has live entertainment i the evening.
Recenzat 11 iunie 2018
Dear Mr. Jonathan, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us and Xiamen City. We highly appreciate your continuous support for the Marco Polo Group and our hotel as well, and it would be my great pleasure to share your compliments with our team. Thank you once again for your valuable comments, as which help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely, Millie Tsui General Manager Marco Polo Xiamen
Răspuns 12 iunie 2018
Marco Polo Xiamen Hotel
7,6
Foarte bun
Gerhard din Hong Kong
Turist în scop de afaceri
Club Superior cu pat king-size
Sejur 4 nopți în mai 2018
acceptable.....”
The hotel does not meet the international Marco Polo Standards. That requires improvement on the management level. But generally it's an acceptable hotel.
Recenzat 27 mai 2018
Dear Mr.Nickolaus, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us. Please rest assured that we would definitely continue our efforts to keep refining our products and services, so as to delight you always. Mr.Nickolaus , thank you once again for your valuable comments, as which help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely, Millie Tsui General Manager
Răspuns 28 mai 2018
Marco Polo Xiamen Hotel
8,4
Fantastic
Peter din China
Turist solitar
Sejur 3 nopți în august 2017
Beautiful Property in Refined and Cosmopolitan Chinese City”
Booked a suite. It was lovely and spacious. Property is immaculate. If you're looking to splurge a bit, the Marco Polo is a hotel you should consider. Delicious buffet breakfast was included in the price of the room.
Recenzat 18 aprilie 2018
Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for choosing Marco Polo Xiamen and taking the time to share your staying experience with us. We are glad to learn that you enjoyed your recent staying with us and Xiamen City.We highly appreciate your support for our hotel and it would be my great pleasure to share your compliments with our team. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Sincerely Millie Tsui General Manager Marco Polo Xiamen
Răspuns 23 aprilie 2018
Marco Polo Xiamen Hotel
8,0
Fantastic
Vincent din Statele Unite
Turist solitar
Cameră deluxe cu pat king și vedere la oraș
Sejur o noapte în octombrie 2017
Great locale”
Excellent buffets
Recenzat 16 aprilie 2018
Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for choosing Marco Polo Xiamen and taking the time to share your staying experience with us. We are glad to learn that you enjoyed your recent staying with us. We highly appreciate your support for our hotel and it would be my great pleasure to share your compliments with our team. Dear guest, thank you once again for your invaluable feedback, as which help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Sincerely Millie Tsui General Manager Marco Polo Xiamen
Răspuns 17 aprilie 2018
Marco Polo Xiamen Hotel
8,0
Fantastic
WIKTOR din Polonia
Turist în scop de afaceri
Cameră deluxe cu pat king și vedere la oraș
Sejur o noapte în aprilie 2018
the only hotel in Xiamen for me”
Great as always, love the hotel, very helpful and friendly staff, good gym with new equipment and usually not very busy:); there is a great coffee street with little artistic coffee and tea bars just next to the hotel, perfect for relaxing evening.
Recenzat 15 aprilie 2018
Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for choosing Marco Polo Xiamen and taking the time to share your staying experience with us. We are glad to learn that you enjoyed your recent staying with us. We highly appreciate your support for our hotel and it would be my great pleasure to share your compliments with our team. Dear guest, thank you once again for your invaluable feedback, as which help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Sincerely Millie Tsui General Manager Marco Polo Xiamen
Răspuns 17 aprilie 2018
Marco Polo Xiamen Hotel
6,0
Suet din Hong Kong
Familie cu copii mici
Suită superior
Sejur 2 nopți în martie 2018
Peste medie”
further to my previous comment...This time we were arranged to stay in a suite right next to construction work AGAIN. On the last day, we were woken up by the noise and was shocked to see a crane right outside the window of our room. Also, the check-in was chaotic, we booked two rooms for two nights, one night of one of the rooms was a complimentary stay redeemed by our relative in Xiamen. I gave the check in counter a hard copy of booking confirmation from Agoda and verbally explained the details of our bookings, the staff member claimed that he understood. However, on the second day, the key card for my parents' room lost access to their room. One more thing about the breakfasts and tea included in our bookings, we would never know when and where to have the meals if we did not ask the staff. Overall, this stay was as disappointing as our last stay in 2013. The reason why we still chose this hotel this year is because it is very close to the home of our relatives in Xiamen.
Recenzat 09 aprilie 2018
Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for choosing Marco Polo Xiamen and taking the time to share your staying experience with us. First of all, please accept our sincere apology for the disturbance and unpleasant experience during your stay. In future, we will continue with service and language training and developing our associates to ensure that they are always able to deliver to the satisfaction of our guests. At the meanwhile, your feedback on breakfast and tea reminding have also brought high attention to us for immediate check and actions taken for improvement. Dear guest, thank you once again for your valuable comments, as which help us in our committed effort to exceed guest expectations and create value at every encounter. Look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely
Show more
Marco Polo Xiamen Hotel
6,4
Bun
Suet din Hong Kong
Familie cu copii mici
Cameră deluxe cu pat king și vedere la oraș
Sejur o noapte în aprilie 2018
Bun”
This is my second stay in Marco Polo Xiamen and it is as disappointing as my last stay back in 2013. During our visit in 2013, we were arranged to stay in a room with constuction/renovation work right outside the windows and were relocated to another room after voicing out our dissatisfaction. Yet the new room is one of the connecting rooms, so we were away from construction noise but had to tolerate the noise from the connected room. We did not made another complaint because we were so disappointed and we did think the hotel staff really understands our needs. We received an automatically sent email from the hotel after our stay asking guests to complete a satisfaction survey, we responded, hoping to help the hotel make improvement. However, after almost five years, when we stayed in Marco Polo again this year, the same thing happened again. We booked a suite this time because we were travelling with our daughter so we wanted to have a spacious room. This time we were arranged to st
Recenzat 09 aprilie 2018
Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for choosing Marco Polo Xiamen and taking the time to share your staying experience with us. First of all, please accept our sincere apology for the disturbance and unpleasant experience during your stay. In future, we will continue with service and language training and developing our associates to ensure that they are always able to deliver to the satisfaction of our guests. Dear guest, thank you once again for your valuable comments, as which help us in our committed effort to exceed guest expectations and create value at every encounter. Look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely, Millie Tsui General Manager Marco Polo Xiamen
Răspuns 17 aprilie 2018
Marco Polo Xiamen Hotel
9,6
Excepțional
Dmitry din Rusia
Turist în scop de afaceri
Cameră deluxe cu pat king și vedere la oraș
Sejur o noapte în martie 2018
Nice stay ”
Good location - area nearby is full of places to enjoy..
Recenzat 19 martie 2018
Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for choosing Marco Polo Xiamen and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us. We highly appreciate your kind support for our hotel, and it would be my great pleasure to share your compliments with our team. Please be rest assured that we would continue our efforts to keep refining our products and services, so as to delight you always. Thank you once again for your valuable comments, as which help us in our committed effort to exceed guest expectations and create value at every encounter. Look forward to welcoming you back to Marco Polo Xiamen in the very near future. Sincerely
Răspuns 22 martie 2018
Marco Polo Xiamen Hotel
7,2
Foarte bun
Kaying din Canada
Cuplu
Cameră deluxe cu pat king și vedere la oraș
Sejur 3 nopți în martie 2018
Disappointed”
We always stay as The Marco Polo Xiamen everytime we come to the city due to the convenience and the club floor which we use quite often. Don't usually have a problem, except for this last stay. Upon check in, the staff informed us that their records show that we only booked a regular room. We always, always book the club floor since our main purpose for the trip is to just relax, we find the club floor to be most comfortable and convenient to be in. We showed them the copy of the voucher but they still insisted that it's regular room/floor. I asked for someone else to check and the manager finally agreed that we were indeed booked at the club floor. But he explained that at previous times, we were just upgraded because we are loyal customers. It shut him up when I produced all our bookings we have since 2016 that showed that we were always booked at club floor. Thank you Agoda for having all the records online. I would recommend this hotel is only for the location, not the staff.
Recenzat 09 martie 2018
Dear guest, Warm greeting from Marco Polo Xiamen. First of all, please accept our sincere apology for the unpleasant experience you’ve encountered during recent visit. Your feedback on the check in authorization has been well noted and immediately shared with all the concerned departments for review and improvement. We are sorry for the unclear communication between our. However, in future, we would definitely enhance the trainings to further improve their professionalism and efficiency to meet you satisfaction. Dear guest, apologize again for the inconvenience, but highly appreciate your invaluable sharing, as which indeed provide us the opportunity to keep refining our services, so as to delight you always. Looking forward to welcoming you back to Marco Polo Xiamen in the very near future. Sincerely yours.
Show more
Marco Polo Xiamen Hotel
9,2
Excepțional
Chase din Statele Unite
Cuplu
Cameră deluxe cu pat king și vedere la oraș
Sejur o noapte în mai 2017
Excepțional”
Awesome place to stay in Xiamen. Right in the city center and easy to get around. There are foreign restaurants nearby and a beautiful lake to walk around. The only downside is that you have to wear a swimming cap in order to swim in the pool (chinese custom maybe).
Recenzat 13 ianuarie 2018
Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for choosing Marco Polo Xiamen and taking the time to share us with your experience. We are glad to learn that you enjoy the staying with us. It would be my pleasure to share your compliments with our team and highly appreciate your support for us. However, you feedback onswimming pool cap has also been well noted, we are sorry for the inconvenience caused. But due to the strict requirement by local hygiene bureau, the swimming pool cap is compulsory for all the public swimming pools in Xiamen City. While to the guest convenience, some swimming caps are also available for complimentary use at the Fitness Center Reception upon guest request. Thank you once again for your valuable comments, as which help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back to in the very near future.
Show more
Marco Polo Xiamen Hotel
9,6
Excepțional
Su din Malaezia
Călător în grup
Club Superior cu pat twin
Sejur 4 nopți în decembrie 2017
Great hotel - good food , easy access to the main shopping walking street. ”
We book a room with access to the club floor. The room was comfortable and clean. High tea from 3pm to 5 pm and cocktail from 5pm to 8pm is served daily on the club floor with very good selection of food. Breakfast is also served on the club floor. You can literally have all the meals in the hotel. It is really good value for money. The Zhongshan walking street is also just a short ride by taxi. I would highly recommend anyone to stay in this hotel
Recenzat 02 ianuarie 2018
Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for choosing Marco Polo Xiamen and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us. We highly appreciate your kind support for our hotel, and it would be my great pleasure to share your compliments with our team. Please be rest assured that we would continue our efforts to keep refining our products and services, so as to delight you always. Dear guest, thank you once again for your valuable comments, as which help us in our committed effort to exceed guest expectations and create value at every encounter. Look forward to welcoming you back to Marco Polo Xiamen in the very near future.
Răspuns 04 ianuarie 2018
Marco Polo Xiamen Hotel
5,6
Chew din Malaezia
Cuplu
Cameră deluxe cu pat king și vedere la oraș
Sejur 2 nopți în decembrie 2017
Check in counter staff is not friendly actually for when we said we book from Agoda ”
For Agoda customer check in is waiting longer at lobby
Recenzat 26 decembrie 2017
Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience. Please accept our sincere apology for the unpleasant experience you’ve encountered during recent visit. Your feedback have brought high attention to us for immediately check and actions for improvement. Please be rest assured that we would definitely strengthen training for our associates to ensure the delivery of satisfied services at all time. Thank you once again for your valuable comments, as which help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back to Marco Polo Xiamen in the very near future
Răspuns 28 decembrie 2017
Marco Polo Xiamen Hotel
12345
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