Giulio da Palermo”

Excellent location. Avoid the overpriced French restaurant. ”

If you are looking for a layover spot by the train station, this is a great spot. (Also, if you are a train buff, there are some excellent views of the Tokyo station.) I would avoid the French restaurant - very overprice with terrible selection. Very good Kobe beef place, however.

Clean, great location”

Solo traveler for business. Clean hotel with a great location (1 minute walk from Tokyo station, take Marunouchi North Exit and then walk across the zebra crossing to Marunouchi Oazo, the hotel is inside there on the 7th floor). I booked a superior double room, expensive but big. Bathroom was small despite room size, but still perfectly functional and clean. Nice place, would stay again for business.

Near to train station ”

It’s a short walk to the train station so it’s real easy to drag your bags over, don’t need to cab. Hotel is fantastic, all the works of a luxury hotel. We also transferred 1 luggage bag to another hotel near Disneyland because we were taking a few days out sightseeing and the concierge was so kind to help us organise it w my prep-purchased coupon. Fantastic service! Recommend!

Hotel or Village Inn?”

After shopping and dinner head back to the hotel. Went to the bar to get a nightcap and they stated they were closed. 2200 hours and they were closed. Incredible. Hotel in Central Tokyo and all closed at 2200 hours. Best avoid this hotel

Perfect for families with toddlers”

We love the location being next to the Tokyo Station. Service was excellent. My girls were given goodie bags containing bathroom slippers, toiletries. The hotel also helped us arrange for airport shuttle to Narita. Will come back again!

Exellent service, nice rooms”

We had reserved 2 corner twins for one night. The beds are actually larger than a U.S. twin. The rooms had a great view of the historic train station and the service was great. We were able to check in early in one room and were granted a late check out for both rooms. The breakfast on the terrace was very good. Would recommend.

Business hotel located short walk from Tokyo station ”

This was our first visit to Japan and we arrived very tired. This was the perfect hotel to start the holiday. Although accessed easily from a subway tunnel from Tokyo station, it didn’t feel like a railway hotel. It’s in a very nice area close to the palace. Easy to walk around. Large room, excellent facilities & staff superb breakfast. Would recommend!

Warm staff & Great Location”

Very super duper close to Tokyo Station! Rooms were very clean. Toilets were small (like all other japanese hotels) Staffs were very kind to us as well, they helped us dispose of a spoiled large luggage - Thank you (:

Steps away from Tokyo station, beautiful neighbourhood, amazing hotel”

All round excellent, spacious room for the price, great location and underground access to Tokyo station, lots of eateries in the station and nearby buildings, high quality and very thoughtful design of the rooms and facilities, beautiful hotel lighting and architecture, Marunouchi area is also very nice...worth every dollar

Foarte bun”

The hotel room is standard tokyo sized (ie small). But the room is very comfortable and somehow feels roomier. Armchair next to the window with a view of Tokyo station was very nice! Love to come back and stay again!

Convenient ”

Traveled with my sisters and hotel was just next to Tokyo Station. Very convenient. Room is of substantial size for 3 pax. Third person sleeps on a comfortable futon. Only stayed one night after returning from Mt Fuji. I would book with the hotel the next time instead of my first hotel I stayed in nearby which was really cramp for 3 pax.

Great location ”

The hotel is in middle of everything, restaurants, shopping etc... staffs are very helpful with excellent service. The hotel is next to Tokyo Station so either train or limousine bus can take you from Narita airport. With Limosine bus, it can drop you right in front of hotel. I will stay there again next time.

Best breakfast! Beds & pillows hard”

The staff are so kind and efficient. The hotel was beautiful. The breakfast was one of the best I have ever had. The only thing I would change is their pillows were hard as was the bed. I would suggest that they have some softer pillows as an option. Great place!

Excellent hotel!”

Marunouchi hotel is located opposite the Tokyo Station. The hotel basement is connected to the underground North exit of the station, and great access to the Yamanote line and Marunouchi line. We had a wonderful 3 days stay in a twin bed room. Hotel staff are polite, helpful and proficient in English. Was very impressed with the amount of details that the hotel management and staff have looked into to ensure that the room is equipped with everything that a traveller would require. Marunouchi hotel will no doubt be our first choice if we ever visit Tokyo again.

Excellent location & service. Spotless”

Fantastic service, great location, v near JR line in Tokyo Station & to malls. Spotlessly clean with big bath and comfortable sized room with seating area. Only thing is the business centre is unmanned and they had a small charge for use which was a bit stressful as on signing in, the last user used Japanese & time was ticking. My suggestion is approach staff to go with you to help you initially. Otherwise, will definitely stay here again.

Small for family but overal great location, service and beautiful hotel. Great staff”

We stayed here for one night in order to catch an early shikansen to go to Nagano. The location of the hotel is perfect for those on business or those who will need to catch the Shinkansen. It really saved us so much stress, all we did was walked across the street and to our Shinkansen platform. The kids loved looking down into the Stn train tracks. The staffs are absolutely great. Professional, yet friendly and helpful. It is a beautiful hotel with convieneint connecting underground shops and restaurants that lead to the stn and other buildings. We would give it a perfect score if we were traveling as a couple. The only thing was we were originally given a King size bed room, despite the fact that I searched for 2 adult and 2 five year old children on the search engine.Perhaps it’s a Japan custom, but I really couldn’t fathom how it would work for the four of us on one bed! The staff helped us switch to a double twin room that was slightly better. But it was a squishy night of sleep.

Measures for improvement were quick”

After posting a letter about the staff who had a little problem with customer service, the person in charge immediately apologized on the same day. And he promised to improve the problem. The location where you can look down on Tokyo Station with a dignified but magnificent appearance is the best.

perfect in everyway”

We had the double room and was spacious with a side window breakfast table . Location was perfect for eating walking and getting around the city Staff was amazingly helpful

Foarte bun”

Excellent location, very large room by Tokyo standards, and very quiet at night.