5 stelle cadenti”

La struttura e' molto grande ma anche molto vecchia e poco mantenuta. Le stanze vengono offerte ad un prezzo alto rispetto a quello che sono. Unica nota positiva e' la posizione la quale potrete andare ovunque anche a piedi.

Buon soggiorno ”

Un buon pit stop tra Singapore e la Malesia

confortebole”

piacevole andrebbe migliorata la piscina e la zona centro fittess,la colazione un po piu di frutta

soggiorno piacevole ”

soggiorno piacevole andrebbe migliorata la palestra per il resto tutto bene lo standard [ meglio della media malesiana

Very nice hotel with a good price”

I am so happy with the staff Fosasvathan. His customer service is excellent. First time here, his welcome made me feel I should come back to this hotel. Other then that. Hotel is good near to shops, spa..... many more. U can walk down to KSL if u are not lazy. Room is big and spacious(the deluxe room) Minus point, I know it's a old hotel, so some fixing to do. My toilet has a dirty bathtub. Toilet floor choke with water.

Clean, Basic and Comfortable”

Great location with awesome staff service. Room size is pretty big.

Great experience”

Check in process was relatively fuss free, staff were proficient in their work. We ordered the buffet but there were some small issues that were resolved quickly. Location is good, ~5-7 min walk to KSL. Facilities are decent too. Overall great experience, will recommend.

Good Location - Good value for money if you get a deal”

Very clean on the surface but as I have a small child there were toys under the bed and bedside table. I do not think this has been vacuumed for years. Overall the hotel was good value if you get a deal. The staff were very friendly. However one guy did bring water and as I was on the landline talking to reception I was not able to answer the door immediately and he rang the doorbell for at least 15 times, just holding his finger on it. He could have left it at the door. When I opened the door he looked at my chest (yep I am a woman) and was also on some application on his phone. I complained about this guy. Besides him, all the other staff were great and very helpful and friendly. Location is good. Breakfast is good.

Good staff and very good breakfast spread”

Overall, I was very impressed by the front staff. They are very polite and co-operative. The breakfast was one of the best that I have ever had. Keep up the good work. On hindsight, try to improve on the cleanliness of the towels and bedsheets.

Anniversary”

Thanks Mutiara Hotel for the room deco, the cake, and the complimentary fruits :) Special thanks to- Derrick- the person who assisted during our check-in and the one who delivered and the cake and greeted us for our wedding anniversary. Pros- near KsL mall, clean , good staff, attended to concerns, Cons- chocked bathroom sink, leaking pipe below the sink - i hope the swimming time will be extended till 10-11pm . -breakfast is okay

Mutiara Hotel JB”

Stayed a night and was pleasantly surprised with the cleanliness and spacious room. Staff were friendly and accommodating. If was centrally located for us to enjoy the nearby attractions. Hotel has to improve on its breakfast spread. There was limited options available and if not for the promotional price.. I would have felt it to be too expensive. Staff at the restaurant were fast and efficient and ensured all guests had clean tables and staff see plates were cleared quickly.

Good customer service and satisfaction with the room.. special recommend for the food ,”

My special recommend for the food Madras fish curry it was awesome.when I request for the fish to be fried and add in to the curry without any word the chef agree to do it for me thanks for the hotel chefs, good job appreciate for the customer service .. I will always say yes for mutiara to my friends and family 😍🤩😘

Nice stay at Mutuara Hotel”

It was a pleasant stay at Mutiara with my family. We love the room as it is quite spacious even is only a superior room. We requested for 2 single beds as we have 2 kids. The beds are quite big and I believes the beds are super single. Thanks to the large beds, we all have a very comfortable sleep. The process of check-in and check-out was fast and smooth. Overall we like the hotel.

Pleasant Stay at Mutiara”

It was a pleasant stay at Mutiara with my family. We love the room as it is quite spacious even is only a superior room. We requested for 2 single beds as we have 2 kids. The beds are quite big and I believes the beds are super single. Thanks to the large beds, we all have a very comfortable sleep. The process of check-in and check-out was fast and smooth. Overall we like the hotel.

Good suite room”

The suite room was very good. It came with two toilets, a small living room and a spacious bedroom. The room service was excellent, we asked for ice few minutes before maghrib (it was fasting month) and it got delivered to us within 5 mins. Good job, Mutiara hotel!

This hotel never failed us”

If you check in very late, this hotel would make arrangement to make sure you are comfortable by the time you check in. My experiences with other hotels such as K Hotel and Resort proved time and again to be lacking in hospitality. Mutiara is my preferred hotel for late check in.

Good n town area ”

Town area n shaff very good

Regular”

Hotel a bit old but very well maintain staff's very friendly and helpful especially front iffice staff theur first impression of the hotel.Outstanding staff Yazid

Good location great food excellent staff”

Spacious room

Booked king size bed but was given 2 small ‘queen bed’”

Checked in late at 12.30am. Booked king sized bed but was given 2 queen size bed. The queen size is small. Feel like a super single instead. There’s hair on the bedding. Interior is old as well. The hairdryer is not working. Bathtub is dirty. Don’t really fit 5 star hotel.. maybe that’s why it’s cheap.