Pan Pacific Hanoi
Pan Pacific Hanoi
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Cameră deluxe dublă - Pat Pan Pacific Hanoi
Cameră deluxe dublă - Pat
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Hol Pan Pacific Hanoi
Hol
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Vedere interior Pan Pacific Hanoi
Vedere interior
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Vedere interior Pan Pacific Hanoi
Vedere interior
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PE HARTĂ Pan Pacific Hanoi
PE HARTĂ
Fantastic
Locație
8,1
Vizualizați toate cele 54 fotografii Pan Pacific Hanoi
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Înlăturat de la Favorite
2016

Pan Pacific Hanoi

Locație excelentă
Vedeți ce se află prin zonă
Fantastic
Bazat pe 1070 recenziiCitiți ce au avut de spus oaspeții
8,3
Ați recomanda unui prieten 88%?
Raport calitate-preț8,0
Distanță de centrul orașului1.5 Km
Cotație locație8,1
Cel mai apropiat aeroportGia Lam Aeroport (VGL)
Distanță de aeroport5,0 km
Are restaurant
  • Transfer aeroport

  • Wi-Fi gratuit în toate camerele

  • schimb valutar

  • saună

Opțiuni cameră
8,5
Excelent
Confort & calitate cameră
6 călători se uită la acest loc de cazare chiar acumRezervați acum, înainte de a fi prea târziu!
Apartament premier cu 2 dormitoare (2 Bedroom Premier Apartment)
Apartament premier cu 2 dormitoare (2 Bedroom Premier Apartment)
...
  • Vedere: Oraș
  • 90 m²/969 ft²
  • 2 paturi queen-size şi 1 pa...
Introdu-ți datele și vezi prețurile
Pacific club (Pacific Club)
Pacific club (Pacific Club)
...
  • Vedere: Lac (vedere parțial...
  • 35 m²/377 ft²
  • 2 paturi single sau 1 pat k...
Introdu-ți datele și vezi prețurile
Apartament premier cu 1 dormitor (1 Bedroom Premier Apartment)
Apartament premier cu 1 dormitor (1 Bedroom Premier Apartment)
...
  • Vedere: Lac
  • 60 m²/646 ft²
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Apartament executive cu 1 dormitor (1 Bedroom Executive Apartment)
Apartament executive cu 1 dormitor (1 Bedroom Executive Apartment)
...
  • Vedere: Lac
  • 60 m²/646 ft²
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Apartament executive cu 2 dormitoare (2 Bedroom Executive Apartment)
Apartament executive cu 2 dormitoare (2 Bedroom Executive Apartment)
...
  • Vedere: Oraș
  • 90 m²/969 ft²
  • 2 paturi queen-size şi 1 pa...
Introdu-ți datele și vezi prețurile
Cameră deluxe dublă (Deluxe Double Room)
Cameră deluxe dublă (Deluxe Double Room)
...
  • Vedere: Oraș
  • 35 m²/377 ft²
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Suită studio (Studio Suite)
Suită studio (Studio Suite)
...
  • Vedere: Lac
  • 40 m²/431 ft²
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Cameră deluxe twin (Deluxe Twin Room)
Cameră deluxe twin (Deluxe Twin Room)
...
  • Vedere: Oraș
  • 35 m²/377 ft²
  • 2 paturi single
Introdu-ți datele și vezi prețurile
Cameră premier (Premier Room)
Cameră premier (Premier Room)
...
  • Vedere: Lac
  • 35 m²/377 ft²
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Two-Bedroom Executive Serviced Suite
Two-Bedroom Executive Serviced Suite
...
  • 90 m²/969 ft²
  • Duș & baie
  • 1 pat super king-size
Introdu-ți datele și vezi prețurile
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Comentarii recente ale clienţilor

Recenzii Agoda (1070)Recenzii Booking.com (456)
Curățenie8,8
Dotări8,4
Situare8,1
Confort și calitate cameră8,5
Servicii8,6
Raport calitate-preț8,0
Furnizate de oaspeți verificați ai Agoda
Filtrare comentarii oaspeți după:
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mai mult
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Afișare 846 comentarii de la oaspeți verificați
12345
9,6
Excepțional
Timo din Finlanda
Cuplu
Cameră deluxe dublă
Sejur 2 nopți în ianuarie 2018
As promised”
Everything in order. Good location with easy access to everything within Hanoi. For us a good gym is a must and this hotel has got it. We loved the setup, of having different sections spread around the pool area and attached to spa amenities. A slight minus from odd sized lockers in the dressing room. House cleaning runs two sets in a day, so be sure to turn a privacy light on if you do not want to be bothered ;-)
Recenzat 06 ianuarie 2018
Dear Timo, Thank you for telling us your impressions, after your recent stay at our Pan Pacific Hanoi. We are happy to hear that you enjoyed your stay with us especially with the location and the Fitness Centre. Please recommend us also to your friends and family. We look forward to welcoming you soon. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Răspuns 18 ianuarie 2018
Pan Pacific Hanoi
6,7
Bun
Alessandro din Italia
Cuplu
Sejur o noapte în decembrie 2013
Ci aspettavamo di più ”
Lobby elegante, vista dall'ultimo piano, gentilezza concierge
Discreto, molto bella la vista dalla terrazza all'ultimo piano anche se il servizio e la pulizia del bar non sono adeguati alla categoria.
Recenzat 04 ianuarie 2014
8,7
Fantastic
paolo din Italia
Cuplu
Sejur 4 nopți în aprilie 2013
Ci tornerei senz'altro”
confort, attenzione del personale, qualità dei servizi
il soggiorno è stato piacevole e confortevole. il rientro in albergo era un momento di relax. osservo, però, un po' di disattenzione negli accessori di camera e di bagno (ciabatte, spazzolini da denti shampoo, ecc.) che non venivano sostituiti giornalmente
Recenzat 18 aprilie 2013
8,7
Fantastic
besati din Italia
Turist în scop de afaceri
Sejur 2 nopți în septembrie 2011
Hotel piacevole e ottimo servizio”
Non lontano dal centro con un splendida vista sul lago
Abituale frequentatore dell'hotel offre un ottimo rapporto qualita prezzo
Recenzat 20 octombrie 2011
7,7
Foarte bun
paola din Italia
Cuplu
Sejur 4 nopți în decembrie 2010
Hotel piacevole ,buona posizione sul lago ”
Bella piscina e grandi spazi nella hall
Si internet , ma non wifi servizio che si può facilmente trovare in alberghi di categoria inferiore.ultimo appunto non abbiamo avuto la sveglia richiesta la sera prima rischiando di perdere un escursione
Siamo stati bene,magnifico lounge all'ultimo piano con stupendo panorama.collegamento stradale ottimo per tutte le destinazioni in hanoi
Recenzat 23 decembrie 2010
7,3
Foarte bun
besati din Italia
Turist în scop de afaceri
Sejur 3 nopți în octombrie 2010
hotel in splendida posizione”
posizione e vista sul lago
albergo nel quale soggiorno tutti i mesi, piacevole , ottimo rapporto qualita'/prezzo
Recenzat 26 octombrie 2010
8,8
Fantastic
Hlee din Statele Unite
Cuplu
Cameră deluxe dublă
Sejur o noapte în septembrie 2018
Excellent service”
Pricey, but you get what you pay for. Great facilities, great staff. Outside of Old Town, so outside of all the party noises. Beautiful view of the lake.
Recenzat 13 septembrie 2018
10,0
Excepțional
Jeremiah din Singapore
Turist în scop de afaceri
Cameră deluxe dublă
Sejur o noapte în iulie 2018
Back again!”
Service consistency is how Pan Pacific Hanoi is still the best hotel in Vietnam to me. The friendliness of the staff, their english ability and command of the language, the finer points of hospitality. They still have it. I look forward to staying there again the next time i am in Hanoi. Excellent value for money.
Recenzat 26 iulie 2018
Dear Jeremiah, This feels to energizing to receive such positive comments! I am very pleased to read that you truly enjoyed your experience at our Pacific Hanoi. We look forward to welcoming you back soon! Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Răspuns 30 iulie 2018
Pan Pacific Hanoi
9,2
Excepțional
Charles din Regatul Unit
Familie cu copii mari
Cameră deluxe dublă
Sejur o noapte în iulie 2018
Great Hitel”
First class service for a great price
Recenzat 21 iulie 2018
Dear Charles, We are delighted to read of your great feedback and grateful that you shared your experience here. Hopefully we will have the opportunity to welcome you back soon. Sincerely, Marc Emmanuel General Manager
Răspuns 30 iulie 2018
Pan Pacific Hanoi
6,4
Bun
Kevin din Singapore
Familie cu copii mici
Cameră premier
Sejur 4 nopți în iulie 2018
Exceptional Service”
Exceptional service rendered from Tracy. I forgot to book an extra night for myself and my family. She helped accommodate us despite the higher than expected occupancy and also gave u a fair rate for a room type that we preferred. She and the other hotel staff went above and beyond to make our family vacation a very memorable event. Thanks and well done!
Recenzat 17 iulie 2018
Dear Kevin, Thank you for sharing your feedback regarding the recent stay at Pan Pacific Hanoi. I'm sure our entire hotel staff, Tracy in partucular enjoyed catering to your needs as much as you enjoyed your stay. We hope to welcome you back to the hotel in the near future. Sincerely, Marc Emmanuel General Manger Pan Pacific Hanoi
Răspuns 30 iulie 2018
Pan Pacific Hanoi
8,0
Fantastic
Michele din Singapore
Turist în scop de afaceri
Pacific club
Sejur o noapte în iunie 2018
Foarte bun”
Staff are very helpful, location is great, room is clean and comfortable.
Recenzat 23 iunie 2018
Dear Michele, Thank you very much for choosing Pan Pacific Hanoi for your recent stay and for taking the time to post the feedback of your wonderful experience with us. It is always rewarding to receive positive feedback! We look forward to welcoming you back in the not so distant future. Yours sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Răspuns 27 iunie 2018
Pan Pacific Hanoi
8,8
Fantastic
Dharshaka din Singapore
Cuplu
Cameră deluxe twin
Sejur 2 nopți în decembrie 2017
Excellent!”
Sign up for the tea time free flow alcohol with snacks you can enjoy the sunset from the lounge.
Recenzat 17 iunie 2018
Dear Dharshaka, Thank you for your great review. We are very happy to hear that you enjoyed the services and the beautiful sunset from our lounge. We look forward to having another chance of welcoming you back. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Răspuns 18 iunie 2018
Pan Pacific Hanoi
9,2
Excepțional
MADHAN din Singapore
Familie cu copii mici
Cameră deluxe dublă
Sejur 2 nopți în martie 2018
Excepțional”
Staff were very friendly and they even arranged an extra bed for my son. Room was clean, spacious and big enough. Bathroom was clean and spacious as well. We got a high floor facing the lake view and the hotel is in an excellent location. Nice breakfast as well. Overall one of the best hotels I have stayed and I will definitely recommend this to my friends.
Recenzat 01 mai 2018
Dear Madhan, We would like to thank you very much for staying with us and taking your time to give us a lovely comment on Agoda. It truly has been a pleasure to have you with us as our guests. We are glad that your recent stay with us was enjoyable and our associates have delivered to you a memorable experience at Pan Pacific Hanoi. I will share your review with our associates at all levels. I am sure that this feedback will serve as a great encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for recommend our hotel to your friends. We look forward to welcoming you and your family back to the hotel. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Răspuns 07 mai 2018
Pan Pacific Hanoi
8,4
Fantastic
Aung din Thailanda
Cuplu
Cameră premier
Sejur 2 nopți în aprilie 2018
Fantastic”
I will come again
Recenzat 20 aprilie 2018
Dear Aung, Thank you for choosing Pan Pacific Hanoi for your recent stay. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. Please rest assured that we will do everything it takes to make us deserving of your loyalty. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Răspuns 23 aprilie 2018
Pan Pacific Hanoi
6,8
Bun
Verlene din Singapore
Turist în scop de afaceri
Cameră deluxe twin
Sejur 3 nopți în aprilie 2018
Moderate hotel”
For me the location was not very idea. For the price that I am paying, I would probably be staying somewhere near the Old Quarters or a mall. The room is abit dated but functional. Showerhead was not working very good. Staff was excellent. Within a 5 minutes walk, there is a 24 hours conveience store known as Circle K( just need to turn left and walk straight). Coffee bean is also near by which is a plus. The facilities of the hotel was excellent. there is a connecting door in between my room and next door, so I could hear some noises.
Recenzat 06 aprilie 2018
Dear Verlene, Thank you for taking the time to share with us your review after the recent stay at Pan Pacific Hanoi. While we are glad to read that you had a good comment on our staff and the facilities of the hotel, we regret to hear that your stay has not been up to expectation and that your room was less than perfect. Please accept our sincere apologies for the inconvenience. We have well noted all your constructive comments and have shared them with our Management team and the Director of Engineering. Please be reassured that we will make immediate arrangements to rectify the issue of the shower head and to see the possibility for improvement of the sound proofing of the room in the future. We thank you again for your constructive feedback and we hope to see you again soon where you can witness the improvements we have made. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
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Pan Pacific Hanoi
10,0
Excepțional
Roger din Statele Unite
Turist în scop de afaceri
Cameră deluxe dublă
Sejur 2 nopți în martie 2018
Excellent business stay”
The hotel really surprised me. Especially from the quality of literally all the staff there. Someone there is doing some very good training and customer focused management. Don't be fooled by the relatively old exterior (Pan Pacific has been around a long time). If you like a classic hotel with large welcoming lobby and clean facilities and excellent service, this hotel did the trick.
Recenzat 31 martie 2018
Dear Roger, Thank you for your kind words after your recent stay at our Pan Pacific Hanoi and for recommending us to other travelers. We are very happy to hear your beautiful comment on our staff. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Pan Pacific Hanoi is renowned. We would be more than happy to welcome you to our hotel soon again! Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Răspuns 02 aprilie 2018
Pan Pacific Hanoi
8,8
Fantastic
Daryl din Singapore
Cuplu
Cameră premier
Sejur o noapte în martie 2018
Nice view”
Hotel has a great view of the lakes. Staff were ever helpful in ensuring that guests enjoyed their stay.
Recenzat 29 martie 2018
Dear Daryl, Thank you for your great review. We are very happy to hear that you enjoyed the beautiful view of the lake from the hotel and had a good comment on the helpfulness of our staff. We look forward to having another chance of welcoming you back. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Răspuns 29 martie 2018
Pan Pacific Hanoi
8,4
Fantastic
Derrick din Singapore
Turist solitar
Cameră deluxe dublă
Sejur 2 nopți în martie 2018
Location is good but room is old”
The sound proofing is very bad for the room, can hear next door close or open door, even the toilet door closing can be heard from next door.
Recenzat 25 martie 2018
Dear Derrick, We appreciate you taking the time to share your impressions on your current stay at Pan Pacific Hanoi. It was very much our regret to hear that our facilities are not up to your expectation and it has been preventing you from enjoying your stay to the fullest. Please rest assured that we take your feedback seriously and will study the possibilities for improvement. We sincerely hope to have the chance to better serve you in the future. We thank you again and we hope the experience won't alter your trust in PPHG group. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Răspuns 27 martie 2018
Pan Pacific Hanoi
6,4
Bun
nhung din Vietnam
Cuplu
Cameră deluxe dublă
Sejur o noapte în februarie 2018
Very old hotel”
Most things in the hotel is old, & staff feeling more like family hotel than 5***** hotel. Room are small. Window too small
Recenzat 12 martie 2018
Dear Nhung, Thank you for choosing Pan Pacific Hanoi for your recent stay and for taking the time to share with us your review. We have well noted your comments regarding the age of the hotel for our renovation plan in the near future. Please rest assured that during the months to come and through out next year, we will continue to upgrade our property to bring a seamless, and refreshing experience to all our guests. We appreciate your loyalty and trust and do hope you give us another chance to welcome you back on a return visit to Hanoi. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Răspuns 16 martie 2018
Pan Pacific Hanoi
8,8
Fantastic
Hannah din Malaezia
Cuplu
Cameră deluxe twin
Sejur 3 nopți în martie 2018
The saving grace of Hanoi”
My best friend and I traveled to Hanoi together in Mar'18. It was spring so the weather was cool, at around 18-20deg at night. We thoroughly enjoyed our stay at the Pan Pacific, and even joked that it is a 'heaven' compared to the dirty, chaotic streets of Hanoi. The staff there speak moderately good english, but it is much better compared to the locals or taxi/rickshaw drivers which speak virtually 0. Breakfast selection could be better, but I would give it a 6.5/10 because of ambiance and taste. Toiletry amenities are of good size and quality. Upon check-in they try to up-sell you 'Club' privileges, which is a little overpriced if you ask me at around USD$184 extra for 3 nights, which include all day juice, evening canapes & tea time snacks (but then again Club is always overpriced, so to each its own). Concierge was very helpful with booking Grabs and advising on places to visit. But do not take their recommendations for food, it is v expensive. Overall we had a fantastic time 8/10.
Recenzat 07 martie 2018
Dear Hannah, Thank you very much for sending your comments after your stay at Pan Pacific Hanoi. We are pleased to hear that except the breakfast selection, you thoroughly enjoyed your stay with us and you appreciated the assistance of our Concierge staff. Regarding your comment about breakfast, we are sorry to hear that you did not really enjoy the ambiance and the taste. Please rest assured we have addressed this with the Food and Beverage Director to ensure we improve on this. We hope to welcome you back again. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Răspuns 16 martie 2018
Pan Pacific Hanoi
12345
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