2018

PARKROYAL Penang Resort

Batu Ferringhi Beach, Batu Ferringhi, Penang, Malaezia, 11100 - PE HARTĂ
Hotel 5-star
Wi-Fi gratuit
8,6
Fantastic
20.0% luna aceasta
/10
( 10,514 recenzii)Citiți ce au avut de spus oaspeții
Mic dejun221
Servicii cameriste179
Plajă146
select your dateVă rugăm introduceți-vă data de check-in pentru a vizualiza prețul
PARKROYAL Penang Resort
Unitate de cazare superioară - Baie PARKROYAL Penang Resort
Hol PARKROYAL Penang Resort
Vedere interior PARKROYAL Penang Resort
Vizualizați toate cele 65 fotografii
PE HARTĂ
Repere turistice populare
Batu Ferringhi Beach 1,12 km
Escape Theme Park 4,23 km
Entopia 4,32 km
Templul Kek Lok Si 9,28 km
Cheong Fatt Tze - The Blue Mansion 11,31 km
Armenian Street 11,78 km
Khoo Kongsi 11,96 km
Fort Cornwallis 12,08 km
Pinang Peranakan Mansion 12,11 km
Chew Jetty 12,39 km
Repere turistice din zonă
Yahong Art Gallery 230 m
Bora Bora by Sunset 360 m
Batu Ferringhi Sidewalk Bazaar 520 m
Batu Ferringhi Beach 1,12 km
Raz Kashmir Crafts 1,13 km
Batu Feringghi Piaţă Noapte 1,43 km
Adventure Zone 1,66 km
Moonlight Bay Beach 1,95 km
Gradina Tropical Spice 2,02 km
Penang grădină mirodenii tropicală 2,06 km
8,8

Fantastic

Scor evaluări locație

100 m de la plajă
ParcareGRATUIT

La acest loc de cazare este cerere mare!

11 călători se uită la acest loc de cazare chiar acum | 10 călători au rezervat astăzi.

Hygiene Plus
Wellness
Acest loc de cazare a ales și a certificat pe cont propriu următoarele măsuri de igienă.Aflați mai mult
Dotări pentru siguranță
dezinfectare zilnică
Staff trained in safety protocol
Vizualizați toate facilitățile
Echipament preventiv
echipament sterilizat
igienizant mâini
Sănătate și medical
trusă de prim-ajutor
Reputație excepțională
Ați recomanda unui prieten 94%?
Dotări excelente în incintă
8,7 dotări în incintă
Curățenie excelentă
8,6 cotație pentru curățenie
Servicii excelente
8,6 cotație pentru servicii
  • Transfer aeroport

  • 100 m de la plajă

  • schimb valutar

  • Wi-Fi gratuit în toate camerele

  • baie cu aburi

Datele dvs. sunt populare în rândul călătorilorUtilizatorii rezervă în Penang la fiecare 1 minute pe Agoda.com
Raport calitate-preț8,2
Distanță de centrul orașului12KM
Cotație locație8,8
Cel mai apropiat aeroportAeroportul internațional Penang (PEN)
Distanță de aeroport20,0 km

Camere disponibile la PARKROYAL Penang Resort

8,3
Excelent
Confort & calitate cameră
Suită (Suite)
Suită (Suite)
...
  • Mărime cameră: 40 m²/431 ft...
  • balcon/terasă
Introdu-ți datele și vezi prețurile
Suită premier king cu vedere la mare (Premier Sea View King Suite)
Suită premier king cu vedere la mare (Premier Sea View King Suite)
...
  • Mărime cameră: 60 m²/646 ft...
  • Vedere: Mare
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Unitate de cazare familială cu 2 dormitoare cu vedere la mare (2-Bedroom Family Sea View)
Unitate de cazare familială cu 2 dormitoare cu vedere la mare (2-Bedroom Family Sea View)
...
  • Mărime cameră: 40 m²/431 ft...
  • Vedere: Mare
  • 2 paturi single şi 1 pat ki...
Introdu-ți datele și vezi prețurile
Suită Lanai  (Lanai Suite)
Suită Lanai (Lanai Suite)
...
  • Mărime cameră: 48 m²/517 ft...
  • Vedere: Ocean
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Deluxe Double Room
Deluxe Double Room
...
  • Mărime cameră: 28 m²/301 ft...
  • balcon/terasă
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Suită premier twin cu vedere la mare (Premier Sea View Twin Suite)
Suită premier twin cu vedere la mare (Premier Sea View Twin Suite)
...
  • Mărime cameră: 60 m²/646 ft...
  • Vedere: Mare
  • 2 paturi single
Introdu-ți datele și vezi prețurile
Deluxe Double Seafacing Room
Deluxe Double Seafacing Room
...
  • Mărime cameră: 30 m²/323 ft...
  • balcon/terasă
  • 1 pat queen
Introdu-ți datele și vezi prețurile
Cameră deluxe twin (Deluxe Twin)
Cameră deluxe twin (Deluxe Twin)
...
  • Mărime cameră: 28 m²/301 ft...
  • Vedere: Natură
  • 2 paturi single
Introdu-ți datele și vezi prețurile
Cameră dublă Premier cu vedere la mare (Premier Double Room with Sea View)
Cameră dublă Premier cu vedere la mare (Premier Double Room with Sea View)
...
  • Mărime cameră: 35 m²/377 ft...
  • balcon/terasă
  • 1 pat king-size
Introdu-ți datele și vezi prețurile
Cameră premier king cu vedere la mare (Premier Sea View King Room)
Cameră premier king cu vedere la mare (Premier Sea View King Room)
...
  • Mărime cameră: 35 m²/377 ft...
  • Vedere: Mare
  • 1 pat king-size
Introdu-ți datele și vezi prețurile

Întrebări frecvente

La ce ore e check-in și check-out la PARKROYAL Penang Resort?

Formalitățile de check-in încep la 15:00 iar formalitățile de check-out se pot efectua până la ora 12:00. Puteți solicita efectuarea formalităților de check-in devreme sau check-out târziu în timpul efectuării rezervării, în funcție de disponibilitate. Oaspeților care efectuează formalitățile de check-in sau check-out înainte, respectiv după orele desemnate li se poate percepe un cost suplimentar. Locul de cazare oferă oaspeților serviciul de depozitare a bagajelor de mână înainte de check-in, respectiv după check-out. Recepția este deschisă permanent, zi sau noapte.

Cum ajung la PARKROYAL Penang Resort?

PARKROYAL Penang Resort este ușor de găsit pornind de la aeroport. Practic, puteți rezerva anticipat și transferul aeroportuar pentru liniștea dvs. sufletească, contra unui cost suplimentar de 185 MYR. Trebuie doar să utilizați secțiunea „Înștiințați-ne ce anume aveți nevoie“ de pe pagina rezervării pentru a aduce la cunoștința hotelului că doriți o cursă, urmând să fiți contactat prin intermediul mesajelor Agoda. Un sejur la PARKROYAL Penang Resort este întotdeauna însoțit de acces facil la zonele din împrejurimile hotelului prin intermediul serviciului de transfer tip shuttle operat de locul de cazare. Oaspeților care sosesc cu autoturismele proprii, PARKROYAL Penang Resort le pune la dispoziție o parcare auto în incintă, precum și o parcare adițională în apropiere, în situația în care parcarea din incintă este complet ocupată. Locurile de parcare auto sunt gratuite pentru oaspeți. Opțiunile de parcare includ și servicii complete de valet pentru confort total. Dacă doriți să călătoriți în mod facil prin Penang în mod particular, hotelul poate să dispună aranjamentele necesare pentru taxi sau închirieri auto.

Care este politica privitoare la fumători la PARKROYAL Penang Resort?

PARKROYAL Penang Resort nu permite fumatul în niciuna dintre camerele sale, dar permite fumatul în zonele desemnate. PARKROYAL Penang Resort oferă oaspeților săi atât camere pentru fumători cât și pentru nefumători. Puteți solicita tipul de cameră preferat în timpul efectuării rezervării, dar rețineți că alocarea camerelor este supusă disponibilității.

PE HARTĂ
Explorați împrejurimile
Cotație loc de cazare|Comparare cu 2.627 locuri de cazare din Penang
Vizualizați toate cotațiile
Scor confort cameră
8.3/10
Scor amplasare
8.7/10
Dimensiune cameră
38 sqm.
Scor curățenie
8.6/10
Mai bun ca
97
%
din Penang locuri de cazare
Mai bun ca
95
%
din Penang locuri de cazare
Mai mare ca
95
%
din Penang locuri de cazare
Mai bun ca
94
%
din Penang locuri de cazare
Până la 30% reducere cu Promoțiile Interne Agoda!

Îndată ce vă conectați, prețurile vor fi mai mici!

Înscrieţi-vă acum
Evaluare generală:
8,6
Fantastic
10.514 recenzii
Curățenie
8,6
Dotări
8,7
Situare
8,8
Citiți toate recenziile >
Mai multe despre PARKROYAL Penang Resort

Mai multe despre PARKROYAL Penang Resort

Situat excelent în zona cunoscută pentru litoraluri, restaurante, distracții de familie din orașul Penang, PARKROYAL Penang Hotel oferă un loc mai propice pentru a lua o pauză de la zilele dumneavoastră aglomerate. Cu situarea sa la doar 12KM de oraș și 31KM de aeroport, acest loc de cazare de 5-stele atrage numeroși turiști în fiecare an. De asemenea se ajunge foarte ușor la Batu Ferringhi Bazar Trotuare, Batu Ferringhi Beach, Batu Feringghi Piaţă Noapte.

Pan Pacific Hotels and Resorts este renumit pentru serviciile sale de calitate și personalul amabil, iar PARKROYAL Penang Hotel se ridică la înălțimea așteptărilor. Oaspeții se pot delecta cu dotările din incintă cum ar fi 24-ore room service, WiFi gratuit în toate camerele, securitate 24-ore, magazin de proximitate, curăţenie zilnică.

Oaspeții pot alege din 309 camere, toate emanând o atmosferă de armonie și pace totală. Facilitățile de recreere disponibile la locul de cazare includambarcaţiuni, canoe, trasee de drumeţie, închiriere echipament sport nautic, centru de fitness. Oricare ar fi scopul vizitei dumneavoastră, PARKROYAL Penang Hotel este o alegere excelentă pentru sejurul din Penang.

Arată mai puțin

Cel mai mult s-a discutat despre facilități

Mic dejun
458 mențiuni
Piscină
422 mențiuni
Plajă
298 mențiuni
Servicii cameriste
148 mențiuni

Ce se oferă

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Distanțe și lucruri esențiale

Distanțele prezentate sunt în linie aeriană. Distanțele reale de călătorie pot diferi.
Arată mai puțin

Alimente și servire masă

Opțiuni mic dejun

Halală
Vegetariană
Fără gluten
Cușer

Restaurante în incintă

Cinnamon Asian Kitchen
Specific culinar:Asiatică, Locală, Malaysian
Meniu:Bufet, A la carte
Gustoso
Specific culinar:Italiană
Meniu:Bufet
Gustoso By The Beach
Specific culinar:Italiană
Meniu:Bufet
Javana Lounge
Nu sunt disponibile informații suplimentare
Sunset Bar
Nu sunt disponibile informații suplimentare

Ce se află prin zonă

Distanțele prezentate sunt în linie aeriană. Distanțele reale de călătorie pot diferi.
Arată mai puțin

Politicile pentru oaspeți ale locului de cazare

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Câteva date folositoare

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Anunțuri de la locul de cazare

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Recenzii ale PARKROYAL Penang Resort de la oaspeți reali

Clasificare generală
8,6
Fantastic
Bazat pe 10514 recenzii
8,8Dotări
8,8Situare
8,7Curățenie
Recenzii Agoda (6840)Recenzii Booking.com (3674)
Clasificare via Agoda8,5
/
10
Curățenie8,6
Dotări8,7
Situare8,8
Confort și calitate cameră8,3
Servicii8,6
Raport calitate-preț8,2
Cotație superioară pentru Penang
Cotație
9+ Excepțional (1715)
8-9 Excelent (921)
7-8 Foarte bine (1137)
6-7 Bine (410)
<6 Sub așteptări (384)
Perioada din an
Mar - Mai (1059)
Iun - Aug (1215)
Sep - Nov (1115)
Dec - Feb (1178)
Nu ratați!Utilizatorii rezervă în Penang la fiecare 1 minute pe Agoda.com
Toate tipurile de turiști (6840)
Toate tipurile de camere
Toate limbile

Afișare recenzii care menționează 

Afișare 4567 comentarii de la oaspeți verificați
12345
8,3
Fantastic
maria din Italia
Cuplu
Deluxe king
Sejur 3 nopți în ianuarie 2013

hotel bello e confortevole”

stanza deluxe grande e ben arredata - di grand relax il giardino con zona piscina - all'uscita comoda fermata del bus

hotel molto bello e confortevole - ottimo rapporto prezzo-qualita' - peccato per il mare che e' di colore marrone (non ho visto nessuno fare il bagno) - molto conveniente e piacevole il mercato notturno collocato vicinissimo all'hotel

Recenzat 10 ianuarie 2013
8,0
Fantastic
Geoffery din Italia
Cuplu
Unitate de cazare superioară
Sejur 4 nopți în noiembrie 2010

ottima posizione, camera gradevole”

bella piscina e parco ben tenuto, colazione ottima, servizio ottimo
peccato per la spiaggia e il mare non troppo puliti

sicuramente un hotel da raccomandare, le camere son spaziose, pulite, silenziose. il servizio è buono e c'è un grande ottimo bar. La SPA è un luogo veramente rilassante, tranquillo ed il personale qualificato.La posizione fronte mare ma anche inserita in un contesto di shopping, negozietti e bancarelle, è gradevole anche per delle belle passeggiate. nelle vicinanze ci sono bar e ristoranti locali suggestivi, e il centro di George town è facilmente raggiungibile. esperienza da rifare

Recenzat 23 noiembrie 2010
8,8
Fantastic
Nean din Malaezia
Cuplu
Unitate de cazare superioară
Sejur o noapte în aprilie 2019

great experince”

The staff served us with special welcoming drinks,room very clean and comfortable after refurbished. Just that breakfast have to long Q as that week was public holiday.very crowded.other than this overall was great still..thanks!

Recenzat 23 iulie 2019

Hi Nean, Thank you for sharing your recent stay with us. It is a pleasure to know you enjoyed the welcome drinks, the refurbished room and the team looked after you. I am sorry for the queue during breakfast. We truly value the opinion of our guests that means a lot to us all and helps us to further improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager

Răspuns 29 iulie 2019
PARKROYAL Penang Resort
9,6
Excepțional
Juliana din Australia
Familie cu copii mari
Deluxe king
Sejur 2 nopți în iulie 2019

Love the slides and little amazonia water playground”

I love the facilities and the clean (demarcated) sea to swim at. The slides, although located at the kids swimming pool area are fun! The adult pool felt heated and temperature was nice to the body. Bring your goggles if you wanna swim, because of the chlorine - it seems that they pour a lot of it. Breakfast are good. They change small variety of menu everyday. I loved the chocolate pudding and pistachio baklava - so lucky to see them 2days in a row. :) Staffs always respond with smiles and helpful when needed. There are also plenty of place to sunbathe. Love the stay!

Recenzat 14 iulie 2019

Hi Juliana, Thank you for sharing amazing time at the resort. I am pleased to know you enjoyed the facilities of the resort especially the slide and the swimming pool as well as the daily breakfast. Great to know the team was helpful and always responded with smiles. We truly value the opinion of our guests that really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager

Răspuns 29 iulie 2019
PARKROYAL Penang Resort
10,0
Excepțional
nur din Malaezia
Familie cu copii mici
Unitate de cazare familială cu 2 dormitoare cu vedere la mare
Sejur o noapte în iunie 2019

Always good for family ”

Always stay here when we go to Penang. Comfortable, reasonably priced, beach front, good staff and surrounded by restaurants. The only down side is that the check in is always a bit slower than other hotels.

Recenzat 12 iulie 2019

Hi nur, Thank you for sharing your stay with us. I really appreciate you comment about the location near to the beach and the service delivered by the team. Your feedback about the check-in by the team is noted and will be addressed. We truly value the opinion of our guests that helps us to further improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager

Răspuns 18 iulie 2019
PARKROYAL Penang Resort
10,0
Excepțional
Edrian din Malaezia
Familie cu copii mici
Cameră deluxe twin
Sejur 3 nopți în iulie 2019

Staff are efficient and great facilities ”

I had my best stay in Batu Ferringhi with my wife and two little children in this hotel. Wife and I enjoyed the efficiency of the staff and our 2 kids enjoyed the kids facilities for them. We come to Penang every year and by far this is the best hotel to stay.

Recenzat 22 iulie 2019

Hi Edrian, Thank you for sharing your excellent time with us. I am glad you enjoyed the facilities and the team was efficient. Thank you for your positive thoughts of the team’s service. It shall be shared with the entire team. Your positive thoughts about our resort and your stay is greatly appreciated. Thank you again for staying with us. We look forward to your return again. Kind regards. Ed Edward Kollmer General Manager

Răspuns 29 iulie 2019
PARKROYAL Penang Resort
8,8
Fantastic
Andrew din Indonezia
Familie cu copii mari
Deluxe king
Sejur 5 nopți în mai 2019

Pools and gardens ”

The staff are lovely, it is a long drive from the airport, however it is a great location. Good selection for breakfast. Spacious rooms. The pools and gardens are fabulous. My only disappointment was the price of the drinks, I went out for drinks in the evening to other places nearby, if the beer and wine where more reasonable we would of stayed in the Hotel !

Recenzat 05 iulie 2019

Hi Andrew, Thank you for posting your feedback online. Great to know you like our location, selection of breakfast and the spacious room. I am pleased you had an enjoyable time at the pools and garden. Your comment about the price of beverages is noted and will be discussed with my F&B Director. We truly value the opinion of our guests that means a lot to us all and helps us to further improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager

Răspuns 09 iulie 2019
PARKROYAL Penang Resort
9,2
Excepțional
Chung din Noua Zeelandă
Cuplu
Deluxe king
Sejur 3 nopți în iunie 2019

Another great stay! ”

We had a wonderful stay at Parkroyal! This was our second time as we enjoyed our first stay so much. Although it was much busier this time around, it still felt spacious and there were always loungers available around the pool. The service is excellent here and staff in reception even helping us to book a dinner reservation in Georgetown. We are looking forward to coming back again soon!

Recenzat 02 iulie 2019

Hi Chung, Thank you for sharing your wonderful experience with us. It is a pleasure to hear of your compliments about our helpful team and great to know we have met your expectations. All your kind thoughts will be conveyed to the team. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. We are excited to have the pleasure to welcome you back for another memorable stay. Kind regards. Ed Edward Kollmer General Manager

Răspuns 09 iulie 2019
PARKROYAL Penang Resort
10,0
Excepțional
mohammad din Malaezia
Familie cu copii mici
Deluxe king
Sejur 2 nopți în iunie 2019

Excepțional”

Hot location for tourist. Have a swimming pool with slide & mini water park for kids. Have indoor playroom. Staff very friendly. Ample carpark. Have a nice beach with all water activities. The room got modern interior touch. Feel updated. The location is walking distance to nearby Batu Feringghi Night Market. Upon checkin, welcome drink is given.

Recenzat 30 iunie 2019

Hi mohammad, Thank you for sharing your recent visit with us. Great to know we have met your expectations. I am delighted you had an excellent time at our renovated resort and the team looked after you. Great to know you like our location and the facilities. Thanks again for staying with us and we hope for your return. Kind regards. Ed Edward Kollmer General Manager

Răspuns 30 iunie 2019
PARKROYAL Penang Resort
8,8
Fantastic
Jeffery din Singapore
Cuplu
Cameră deluxe twin
Sejur 2 nopți în iulie 2019

Relaxing place to spend time..”

A bit of a distance from Georgetown - 40-50 mins depending on traffic. But of course if you choose this location, then you are probably going to spend time at the resort. Still the vicinity offers sufficient night market activities, F&B options and you won’t be held hostage like many other places. Overall a pleasant stay, very helpful staff and facilities are more than sufficient to keep one relaxed and entertained.

Recenzat 17 iulie 2019

Hi Jeffery, Thank you for sharing your recent visit with us. I am delighted you like our location near to the night market activities and the excellent service rendered by team which shall be conveyed to them. We truly value the opinion of our guests that helps us to continue to build momentum and drive our service forward. Thank again for staying with us. Kind regards. Ed Edward Kollmer General Manager

Răspuns 18 iulie 2019
PARKROYAL Penang Resort
9,2
Excepțional
Zahid din Regatul Unit
Familie cu copii mici
Deluxe king
Sejur 6 nopți în iunie 2019

Lovely resort”

Great resort right on the beach with pools. The staff were friendly and very helpful. The car park is free for people who rent a car (which I did). Rooms are large and comfortable. The only negative points are: 1. the housekeeping kept on removing towels and not replacing them 2. the watersports facilites are good but the staff do not look after the guests properly. You take risks doing the activities. The boat has to come to the beach for you to get on and off. When we got on 3 men helped to hold the boat and made sure we got on easily. However, when I was getting off no one held the boat and I was knocked off landing on the water and the next minute I could see th coat coming towards me! I managed to roll out of the way. The female superviser screamed at the guy driving the boat but no one checked to see if I was okay and there was no apology. I sustained a large bruise to my lower leg which swelled up and took 2 weeks to clear up completely.

Recenzat 12 iulie 2019

Hi Zahid, Thank you for sharing this. I really appreciate your feedback about the resort, team and our service. Thank you for taking time to articulate your experience. All mentioned will be looked into and address. We truly value the opinion of our guests that helps us to continuously improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager

Răspuns 13 noiembrie 2019
PARKROYAL Penang Resort
5,2
Tammy din Australia
Familie cu copii mari
Deluxe king
Sejur 3 nopți în iulie 2019

Disappointed ”

Parkroyal fell short of my expectations for a a 4/5 star hotel. I booked a family room but the additional bed for my son was only partially made when we checked in. The pillow & duvet were in the cupboard and I had to request for a pillowcase & duvet cover for them. The duvet was urine soiled (this should have been dry cleaned) and the bedroom floorboards were uncomfortably sticky. They remained sticky in spite of requesting the floors to be cleaned. I was very disappointed with our stay at the Parkroyal. It was a real shame as we were so looking forward to our holiday at this “fancy hotel”.

Recenzat 23 iulie 2019

Hi Tammy, Thank you for staying with us. I would like to profusely apologize for the unpleasant experience with the setting and cleanliness of your room. I am sorry that the additional bed was not set-up and additional towels where not provided. Thank you for bringing this to my attention. I fully understand the poor perception created but please rest assured that this will be followed up and addressed. We truly value the opinion of our guests that helps us to further improve. Thank you again for staying and if I can be of assistance please do not hesitate to contact me personally. Kind regards. Ed Edward Kollmer General Manager

Răspuns 31 iulie 2019
PARKROYAL Penang Resort
8,4
Fantastic
Noel din Australia
Cuplu
Deluxe king
Sejur 3 nopți în iulie 2019

Fantastic”

There needs to be more elevators

Recenzat 25 iulie 2019

Hi Noel, Thank you for posting your feedback online. We truly value the opinion of our guests that means a lot to us all and helps us to further improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager

Răspuns 30 iulie 2019
PARKROYAL Penang Resort
10,0
Excepțional
muhammad din Malaezia
Familie cu copii mici
Unitate de cazare superioară
Sejur o noapte în iunie 2019

VIP Treatment”

It was an excellent experience for me and my family. The reception & lobby staffs were all very helpful and friendly. We definitely felt like VIP guests throughout the stay ! Check in was a breeze, breakfast was good with lots of choices, the pool was clean and well maintained, & the beach was so beautiful with lots of outdoor activities to do.

Recenzat 24 iunie 2019

Hi muhammad, Thank you for sharing your excellent time with us. I am delighted the team looked after you and we have met your expectations this time. It is a pleasure to know you had an enjoyable time at the pool, beach and the activities. We truly value the opinion of our guests as it helps us strive even further to deliver excellent service. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager

Răspuns 28 iunie 2019
PARKROYAL Penang Resort
10,0
Excepțional
Stephanie din Singapore
Familie cu copii mari
Unitate de cazare familială cu 1 dormitor cu vedere la mare
Sejur 3 nopți în iunie 2019

Tight security for room access, spacious & clean room, friendly staff everywhere! ”

Security is tip top. Our room card was wrongly taken. When we reported it, front office Staff Roberto showed urgency, communicated with security team and within minutes, cased was resolved as it was misused & card deactivated. Buffet breakfast has wide variety. Currumin rest staff Chun Yong+'Rahadi', hope I get the names right were very passionate to serve at the egg station. Rahadi cooks with great flipping skills & we all had awesome cheese omelette that Thursday morning! We took 1 bedroom and given second floor. It came with a court yard with chairs for us to relax and sip our coffee alfresco style!! So thankful for that! In room facilities were awesome! Great Nescafe coffee variety for coffee lover like me. It is just a great start for us! We will definitely choose Park Royal everytime we're in Batu Ferringgi!

Recenzat 18 iunie 2019

Hi Stephanie, Thank you for sharing your excellent time with us. I am pleased to know the team has looked after you and delivered a superb service. Great to know you like the security of the resort and meets your expectations. Thank you for your kind feedback about our helpful and pleasant team. Your kind review will be shared with the entire team. I am sure they will be delighted. I really appreciate your feedback about the resort, team and our service. Thank you again for staying with us and we are excited to welcome you back again for another memorable stay. Kind regards. Ed Edward Kollmer General Manager

Răspuns 28 iunie 2019
PARKROYAL Penang Resort
9,2
Excepțional
Thomas din Australia
Cuplu
Deluxe king
Sejur 3 nopți în iunie 2019

Lovely newly-renovated resort”

My wife and I have stayed here several times over the years and we even had our wedding ceremony and reception there. Looks like it's been newly renovated and upgraded since being acquired by Pan Pacific, so even the basic rooms are really nice. Beds are very comfy too. The pool is a delight to swim in and is huge. Nice ambient lighting and atmosphere at night, so it's nice to go swimming after 8pm when there's less people around. The adjacent beach is also very clean (especially compared to a few years back) and lovely to walk down in the evening. Staff were all very pleasant and helpful. Overall, had a lovely stay.

Recenzat 17 iunie 2019

Hi Thomas, Thank you for sharing your fantastic time with us. I am pleased to know the team has looked after you and delivered a superb service. Great to know you like our renovated resort and room. Thank you for your kind feedback about our helpful and pleasant team. Your kind review will be shared with the entire team. I am sure they will be delighted. I really appreciate your feedback about the resort, team and our service. Glad to know we met your expectations this time. Thank you again for staying with us and we are excited to welcome you back again for another memorable stay. Kind regards. Ed Edward Kollmer General Manager

Răspuns 28 iunie 2019
PARKROYAL Penang Resort
8,8
Fantastic
IMRAN din Malaezia
Familie cu copii mici
Cameră deluxe cu două paturi separate cu vedere la mare
Sejur 4 nopți în iunie 2019

A great all-rounder resort”

Pros: -The pools and amazonia waterpark. -Huge varieties in facility -Good lobby lounge -The good vibe atmosphere -Very attentive Staffs were very polite and friendly. -Room comfort. -Breakfast spread and dinner buffet. -beach access. Cons: -Checking In procedure have to be more stringent and formal. -Room was dusty BUT housekeeping was very fast in cleaning up upon request. Umi was swift enough to drop her routine room housekeeping and came to mop our room. Level 03.

Recenzat 10 iunie 2019

Hi IMRAN, Thank you for your recent stay with us and compliments about our room, breakfast and location. I am pleased to know you like the pools and Amazonia as well as the facilities in the resort. Great to know the team was attentive, polite and friendly. Your comment about the cleanliness in your room is noted and this will be shared with the Executive Housekeeper to address for improvement. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager

Răspuns 25 iunie 2019
PARKROYAL Penang Resort
10,0
Excepțional
SITI din Malaezia
Familie cu copii mari
Unitate de cazare superioară
Sejur 2 nopți în iunie 2019

FIRST CLASS SERVICE BY ALL STAFF”

Superb service by all the hotel staff. I was impressed with the way the front office staff handled my check in process....as soon i reached the counter, i was politely approached by the staff to have a seat nearby and all the process of checking in was carried out from the comfort of my seat. The lady staff (sorry i've forgotten her name) even arranged for welcome drinks for all my family members. The housekeeping staff are also very helpful and considerate. They entertained my requests among others to have extra towels & blankets without any hesitation. I did encounter some bad experience with other 5 star hotels which are so fussy with such requests....so i was so impressed and touched by the hospitality of the hotel. 5 thumbs up for Park Royal Hotel & its outstanding staff!

Recenzat 09 iunie 2019

Hi Siti, Thank you for sharing this and great to know you had an overall amazing time. I am pleased that the team was polite, helpful and accommodative during your time at the resort. Your kind review will be shared with the entire team. We truly value the opinion of our guests that helps us to further improve to deliver excellent service. Thank you again for staying with us. We hope for your return. Kind regards. Ed Edward Kollmer General Manager

Răspuns 25 iunie 2019
PARKROYAL Penang Resort
9,6
Excepțional
Wei din Singapore
Familie cu copii mici
Cameră deluxe twin
Sejur 2 nopți în iunie 2019

Perfect stay”

Well located at batu ferringhi with convenience stores, local restaurants & night market within walking distance. Room is big & clean. Wide spread of breakfast varieties. My gal loves to play at Kokonut Klub while we chill out at Sunset bar. Great customer service!

Recenzat 09 iunie 2019

Hi Wei, Thank you for sharing this with us. I am pleased to hear of your perfect stay and great to know your like our location near to the night market and convenience stores. It is a pleasure to know that the room and breakfast met your expectations and the team took care of you. Your thoughts mean a lot to us all. It really helps us to continue to build momentum to drive our service level forward. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager

Răspuns 25 iunie 2019
PARKROYAL Penang Resort
10,0
Excepțional
FANG din Malaezia
Familie cu copii mici
Cameră deluxe twin
Sejur o noapte în iunie 2019

Worth the penny”

I bought it through Agoda and with cash rebate so I got it for RM 280 on Saturday and out on Sunday. The ambiance was spectacular and it was renovated. (Last was 10 years back) Room is spacious and clean with ready hair dryer and iron. Remember once you have taken something from the fridge will be extra charge incurred. The only thing that I need to enforce here is it will be very greatful the staff that manage the check in would be explained more where is the location of the facilities and the location on the cafe or the swimming pool. Tourist will definitely appreciate the extra explanation

Recenzat 06 iunie 2019

Hi FANG, Thank you for sharing with us your positive feedback about your stay. I am delighted you like our renovated resort, the ambience, room and amenities. We have taken note of your remark regarding the explanation of areas in the resort by the team and please be assured that this will be communicated to the team to improve. Thank you for bringing to my attention. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. We hope for your return. Kind regards. Ed Edward Kollmer General Manager

Răspuns 25 iunie 2019
PARKROYAL Penang Resort
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